Called this company this morning 12/27/21 to come look at a leak we developed. I was told someone would be out between 2:00-4:00. Waited around and nobody had shown up or called by 4:00. Called to see where they were. I was told she would have to check and see what happened. Got a call back telling me the guy who was supposed to come to my house wasn't available. I asked why someone hadn't let me know. She said she didn't know that she was just told to call me. She said someone could come out the next day. I wasn't available during the time she had and told her I didn't want to do business with a company that did business like this. She said that was understandable. read more

I had a significant leak in in my master bedroom after all the storms we had this summer. I called several companies and Aaron from johnson roofing was the first to respond. He and his crew came out faster than I expected and gave me a very reasonable quote. Aaron stayed for almost an hour and answered all my questions without seeming even slightly inconvenienced. They gave me a work schedule that fit my needs and started and finished as they described. My roof looks great and NO MORE LEAK!!!! The crew was very friendly and nonintrusive. Overall, I couldn't be happier with the service I got from Aaron and from Johnson roofing!!! read more

We noticed after posting out review that Tyler replied asking us to please get in touch with him at our earliest convenience. It seems to us if he was really concerned he as the owner of the business would have reached out to us. In addition we filled out the survey sent by him after the job was finished. In it we outlined our frustrations and he never once reached out. read more

Let's face it, for most of us, most aspects of roof repair may as well be a black box, like the bowels of car engines or the brains of people who watch Dr. Who. We just have no idea what's going on in (or up) there. The guy can come down the ladder and say about anything, and we can do little more than take or leave it. After first getting sticker-shocked by an estimate from another highly Yelp rated roofer (about $750 to repair some broken tiles), I saw the Johnson Roofing's $250-for-most-small-jobs ad. Thought it sounded almost too good to be true. Happily, it wasn't. They just tuned up my roof and saved me $500. I like their streamlined, digitized process. They requested I email pics of the roof so they could color match. They sent a digital invoice, which I filled out. They set an appointment, texted and emailed me reminders, and had a guy there on time, and did the job. After, I got an email with the invoice and pics of the broken tiles and post-repair. Paid the bill over the phone. Easy. No extra "free" estimate visit to increase the amount of time they had to work and then find a way to bill me for. All done in one shot, and we didn't have to coordinate one or more times for us both to be there. They just became my roofing company for as long as I live here. read more

Devin and his team did a fantastic job on our reroof project. Devin is professional and friendly, really nice guy. He explained all the work and options for me to make the best decision. I happened to be out of town during the work, and came home to a new roof and clean yard. No sign they were even there! Exactly what a great contractor should do. Thanks to Devin and his team for a job well done. read more

I had an excellent experience with Johnson Roofing. They provided an estimate for me while I was out of town including pictures of areas that needed attention and quoted the requested repairs as well as the price for a new roof. I elected to only do the repairs and the work was completed in a timely manor and the work was of high quality. Pictures of the roof were taken before and after the repairs which I liked. I couldn't be happier with their work. read more

Johnson roofing set an appointment, showed on time. They gave a fast and fair estimate. They explained everything in detail. Once accepted, the office scheduled a date for the job. The roofer showed on time and completed all work in a timely and professional manner. The job site was left clean and in great condition. The next rain, no leak, all good. Thank you Johnson roofing, you have earned a customer. read more

Fantastic experience. I found Johnson roofing using the YELP app, and the reviews were great. I am a Canadian with a seasonal home I visit several times a year in Gilbert. Finding quality trades people off the internet is a little nerve wracking. You are never sure if the reviews are totally legit! So I came for a visit to my humble abode this summer and alarmingly found a few tiles from the corner of my roof lying on the ground. It looked minor, but I don't have a ladder tall enough to go see what was happening! I did my Yelp and Google search for local roofers, and came across Johnson roofing. I spoke with a friendly office person who asked me to simply send some pictures and they had a $250 special that would likely cover the minor repairs. They wouldn't need to come and look - the pictures would be enough information and they could book a time based on the pictures I sent. So off to the yard with my trusty iPhone and zip-a-da-do-da I emailed the pictures. It was a Friday afternoon, and I was told it may take until early the next week to confirm the job. Tuesday I simply received an email saying that they would be by Thursday at 1pm. I was out enjoying a beautiful golf day, and when I was done there was an email with a dozen pictures showing the extensive work they completed fixing much more than just a couple broken tiles!! Very impressive service Johnson Roofing!! Thank you for that! read more

I had a good experience with Johnson Roofing! Started with the front office doing a good job with their scheduling. They worked to meet my deadline and with a little hiccup in my HOA not looking at the tile we still made it to closing. I will say one thing is Dallas went out of his way to help us. We thought that we would have to pay Direct TV to come back to realign our dish but on a SUNDAY Dallas came out and helped us to get it back on, saving us $52.97! There were little fixes left to do and he was ALL about making sure it was completed. At the end of the day the customer service from Dallas, Johnson Roofing staff and even the folks who dropped the tile out were a pleasure to work with, thank you. I would recommend them for sure for any roofing needs! read more

Failed to show for their appointment. Office person said someone would call me back to reschedule in 10 to 15 minutes. That didn't happen and was a lie. Called back and the lying secretary gal refused to answer the phone. This company is one of the most unprofessional companies I have ever seen. read more

I sent in a request for a quote via Yelp and was contacted promptly. Tammy was very friendly and even followed up with me when we were playing a little bit of phone tag. I was able to get my work scheduled quickly and there were no hidden fees or charges. The workman came as promised and was very thorough in his inspection and fixing the work I requested. Hopefully I don't have to but I would use Johnson Roofing again! read more

They were prompt and courteous. Came on time and did a good job on my roof. Cleaned up after.

This company is amazing! From the sales coordinator to the office manager to the estimator, all the way to the people who repaired our roof, their work and customer service were the best! They not only were friendly but extremely efficient in scheduling my repair work. I was informed by text or email of every single aspect of the process, including photos of my roof damage along with the estimate. They told me exactly when to expect them and they showed up at that time. I even got photos of the repair work when they were done. I personally called up the owner to tell him how pleased I was with the excellent service I received. If he hasn't given them all a raise, he should! They represent him well! read more

My 30-year old tile roof was just replaced by Johnson Roofing. From the very beginning of the process to the completion, they were quick to respond to any questions and did a great job. I would highly recommend them read more

We had an appointment set for March 31st. No one was showing up so we called them around 11 AM and was told that the guy is running late, will be here probably around 12 PM. After 3 PM and still no show, we called again only to find out that we were actually scheduled for April 2nd and 3rd. No communication, apologies, or reasoning for rescheduling provided. We had to find out ourselves by calling. On April 2nd, again, no show. Called to find out no one will be showing up and the respondent of the phone did not know why we were told we're scheduled on the 2nd in the first place. We were assured that someone will show up on the 3rd. On the 3rd, as you may have guessed, no show. Each time, we were the ones that had to reach out to figure out the schedule. Very disorganized and the lack of communication made this even more frustrating. I would not recommend this company to anyone. read more

Johnson Roofing is very professional. Tyler is very impressive with his communication. He emails you links to your proposal, status updates, etc, within seconds of speaking to him. He's honest and isn't looking to upsell you. He was able to get a crew here very promptly, and the guys did a great job. I only had one slight issue in that my TV dish was damaged during the repair (they may not have even realized). I wasn't charged by my provider to fix, but I was just without TV for a few days. Not a big deal. I would recommend Johnson, and I will be using them for future jobs. read more

What an absolutely amazing company. Showed up when promised resolved the issue. Very friendly and helpful representative. Will use them again. read more

Storms, storms, storms,... They were bombarded! Not to mention getting material very hard to do, during hurricanes like, east, Southeast, at that time. Professional, good workmanship. read more

Only reason for the 4 stars is because we only had an estimate done. So far, pretty impressed. Charlie reviewed the inspection report thoroughly and gave us ideas on how to improve not only the quality of the home, and also make it durable for years to come. He was invested in our "wish list" and gave us ideas that would also save us $$ while making sure that the 1958 build would comply with present guidelines. Professional, timely and quick to respond (setting appointment as well as providing a written estimate). They are go to choice now and also for our customers. Will update once we make a final decision. Pallavi www.jeremythehandyman.com read more

Seriously, Johnson's Roofing rocked it! Herman did amazing work on my patio and took the time to show me the steps he was taking to ensure quality. He also showed areas where the previous roofing company fell short and ultimately led to the roof failing. I appreciate such communication and professionalism. From the first point of contact with the office they made a great impression. Aaron's estimate consultation was not just an email sent later, but rather created on the same visit that allowed me to have further questions answered. Johnson's Roofing really exceeding my expectations. I would highly recommend them to anyone in need of quality roofing! read more

The time to get them to start the work was lengthy. A few missteps occurred during the scheduling process. Once the work started, that too took much longer than it was supposed to. Due to the efforts of Corina, I am very happy with the job. She was in constant contact with me sharing all the details of the job and what was happening and whatI could expect to happen next. She really stayed on top of all the details and made the job a success. Thank you Cornina for watching over my job! I really appreciate all your efforts. The team did good work, it just took longer than scheduled. read more

Well no one showed up to take care of the window or oil stains on the driveway. Dalles the sells rep no longer responds to my texts or calls to the office. He "gave his word" those things would be taken care of if I paid early. His word was worthless. Don't use theses guys, they are going under and will just take your money. I've contacted OSHA and will be the BBB next. read more

Johnson Roofing - Look at the lower right side and see what a poor job the did. After promised 4 times they would fix it they never called back. - Roofing Near Me - Mesa, Arizona

They were quick to come out and wasn't like most companies that immediately tell you to redo the whole roof. Aaron was able to find the place where the leak was occurring and offered 2 different solutions. The quotes that came were better than all the others. The work was done quickly and they left it looking great and no surprising add on charge. So when I did consider doing the whole roof, my wife and I immediately wanted to hear from them. Again, a fantastic quote. Thank you Aaron for your honest opinion and Johnson Roofing for being such a fantastic, honest company. read more

The Johnson team expertly met all of my needs and replaced my roof to a quality I didn't expect. Thank's Johnson Roofing! read more

Communication and response times were prompt. Technician's were fast, friendly, and they left the work area clean. My only reason for a four star, and this is small, is that I wasn't sure that our appointment was confirmed until the day of the work. Johnson Roofing used an automated appointment scheduler, which is fine by me, to create the appointment. After clicking the "yes" button I assumed the appointment was set. The next day I received a voicemail about setting up the appointment. So I was a little confused about if the email I had agreed to was indeed setting the appointment or not. I assumed the appointment was set and indeed it was. It would have been nice to have some kind of email confirmation or reminder after the automated appointment setting and/or on the day of the work. Other than that small snag service was great. The issue I had is easily overlooked because of the professionalism Johnson displayed. I'll use them again and would recommend them. read more

Can't speak for the work but the back office operations and personal are clueless. I was on the installation schedule never received a confirmation call the day before. I called to confirm and after a bit of researching they confirmed 7:00 start time. At 9:15 with still no one onsite or a phone call they were running late, I called the office and a person answered the phone, hello??? I had to ask if I had the right number, one would assume you answer the phone professionally with the company name at least. I asked where the crew was and "oh, they aren't there??" Absolutely clueless!!! Needless to say I canceled the work order. Not interested in giving work to a company that is clueless on the backend and assume the work is the same way regardless of any other ratings. If I could rate a zero I would. read more

I set in motion to receive 3 bids for my patio cover which needs to be replaced. Johnson Roofing was the 2nd company to come out to give me a quote. The tech arrived a few minutes late, no big deal, but upon his walking up the driving he proceeded to tell me that his painkillers finally kicked in. We discussed the issues and why I was wanting a quote, he said he'd get his ladder and take a look. I questioned as to whether it was safe since he mentioned his painkillers kicked in. He said it was no problem, in hindsight I should have stopped him right there...liability. However, he did go up and took a look without any issue. When he came down he fully explained what needed to be done, so I asked him to give me a ballpark pre-quote. He said its roughly 600 sq ft so it would be between $1,800 & $2,200 but that he would have an official quote to me within an hour. I still didn't get the quote until I contacted the office the next day and asked for it. To my shock, the quote came back at $3,412. I emailed and asked why, he said the sq ft was 800 not 600. So when the next company came out to give me a quote I asked them to measure right then and there and it came to 664.73 sq ft. I then went back to the 1st company and asked them what it measured out to and they said roughly 664 sq ft. Potential customers beware. Make sure you know the sq ft of your project. read more

Tyler is great and the company is very competitive on pricing and quick to get it done. Highly recommend

Johnson roofing was great. They were very good at keeping me updated on what and when things were happening. Luckily only roof repairs are needed at this time and prices are reasonable. I will definitely keep their contact info for when the time comes for a new roof read more

Johnson roofing was awesome and fixed my roof in a very timely manner. They answered all my questions and kept constant communication with me. Their bid was very competitive and fulfilled all my needs. I will definitely use them again for roofing repair! read more

Johnson roofing did an awesome job on our roof, definitely recommend them. They were on time, they were clean and they were thorough.

I had my roof done by this company and everything for the most part was smooth. The roof came out nice the price was competitive and the sales person stayed in email contact with me. The only bad thing that happened was the next year when I rained for the first time there was a leak in a vent on the roof, had to sit through about 2 days of bucket drips. They came out about a week later and patched it up and no issues since then which is why the get a 4 for the fast repair in the work and if there want a leak I would be giving them a 5. I would recommend this company but just ask at the end of the job for them to test the roof with a hose for leaks if possible. read more

When my mother's roof leaked after the last storm, I looked around and this company had excellent reviews on all the sites I went to, and a great BBB rating. I can see why. Even though they were busy after the storm, Charlie came out promptly to estimate the job. We'll likely need a big job of new underlayment done in the next few years, but he did not try to sell the big repair. They gave us a reasonable price for fixing the leak and some cracked tiles. The estimate included photos showing what needed to be done. Charlie answered my questions in email and then called to make sure I was satisfied with all the answers. The work was done by a 2-person crew within a week and Charlie went out and inspected it. Of course, not knowing anything about roofing, I can't say much about the repair, but the work is warrantied, so I have no worries. I would definitely use them again. Thanks, Charlie! read more

Great attention and service throughout the entire process. I highly recommend Johnson Roofing to anyone in need of a top quality roofing company. They did awesome work in a very timely fashion. Thank you Johnson Roofing! read more

I was really impressed with how Johnson Roofing performed the services. They made a first analysis and gave me plenty of options to fit in our price range and budget. I felt that they were very fair, while providing an excellent repair service. I would recommend Johnson Roofing to my friends above all else. read more

Johnson Roofing came out promptly to give us a quote for a small roof leak. They sent us an estimate and time frame. We were not home when they did the repair but they sent us multiple photos before, during, and after the repair. Very professional and easy to work with! read more

1800 square foot home needed whole roof replaced with new shingles. $10,500 in repairs were completed on the roof. Devin took care of us throughout the whole process. Workers were on time, did not speak English, but they got the work completed within 2 days. I don't know anything about roofs so I had my Uncle drive up and look at the work and he said that they did a good job. There was one place on the roof that it looks like a ripple in the roof (that I swear that it wasn't there before). Called Devin and he came out and placed a constructed board that seemed to help, we will see. read more

Called this company this past monday for a roof inspection before purchasing a new house and bruce was out the very next day doing the inspection. Had the full inspection plus estimates within 24hrs! Corina has great customer service, keep me up to date and also answered all my questions. I would highly recommend this company. read more

Sorry to say I never got to an estimate because Anette, their office person, found it too difficult to actually pick up a phone and call me to discuss despite 3 requests via yelp messaging, each one with my phone number provided. If I hadn't logged into yelp to continue the search for roofers, I'd never have known that she responded. And, each time she did it was asking ME to call the office. Me thinks it was an omen and best to look into a company that may actually appreciate some business. read more

I messaged through yelp, and received a message back quickly. Was told I would receive a phone call that morning to schedule an estimate. No call, messaged back that afternoon and again received a message back quickly. Still have yet to receive a call to schedule. I guess they are extremely busy and do not need my business. Could have saved time and just told me that and maybe my roof would be fixed by someone else by now. read more