Scott, Your reply is…read moreextremely disingenuous. The satchel we reviewed had no attachments, so how would I have known its characteristics after customization? I would not have purchased my current product had I been aware of the discomfort two additional pockets would have wrought. When I approached you with my concerns, you were dismissive, not appropriate for a bespoke retailer. What I hope would be a novel purchase experience has become acrimonious. Regrettably Avonzo L Harrison

This is a beautiful leather shop. I was drawn in by the unique name and parked behind the shop in…read morethe shared lot with the pizza place. They offer incredible, hand crafted gifts with a lifetime warranty! There were artisans working when we walked in and the shop curator was very helpful in explaining how the place works from a client standpoint. They can custom make anything but know the price point is in the hundreds, but what a cool place if you want something unique and for life! Stunning bags, wallets, journals, belts, and additional items like high end candles, and mens beard oils were around the place. Check it out!

My wife and I traveled to Charlotte this weekend for a wedding. Some how I misplaced my blue suit,…read moreshoes, and shirt. Not a good situation. We went to Macy's and Nordstrom's to see if I could buy anything off the shelf.......nothing. I found Ole mason Jar Clothier online and walked the few blocks to their wonderful store. We were greeting by Brad and Filipe and explained my dilemma. Now think about this for a moment........I asked them at 11:00 am if there was any chance that I could buy a suit and just have the pants altered or pinned up for a wedding that was happening that day at 5:00 pm. The answer was "Yes, we can make that happen." I was shocked. Filipe asked what size I was and I answered a 46 regular........Brad looked at me and said put him in a 44 reg. It fit better than any suit I have ever owned. All of their clothes are their own brand and designed by them. Their material, stitching, and cut, were beautiful. I was measured and handed the suit back to Filipe. He bolted to the seamstress. My wife and I had lunch and the suit was ready in less that 2.5 hours. As one of my first experiences purchasing products from a business reopening during Covid I must tell you that it was such a grand experience. These guys represent EVERYTHING GREAT about business ownership. They cared about my situation, produce a fantastic product, and delivered with a huge smile. I am an OMJ lifer. Thanks Guys

Went in for the anniversary party with a friend and they had so much to offer. They make custom…read moresuits but also have other clothing to offer!

The store had so many cute things. This would be a great spot to grab a gift for someone. The…read moreclothes were a bit expensive. They had some plants in the back and that was really cool, but they were potted without drainage holes, which has me a little concerned if they would make it. They have a piercing spot in the back where you can make an appointment for a piercings.

Bottom Line: A cute arts and crafts bungalow filled with fun vintage, inspired gifts…read more Based on the exterior alone I knew I wanted to stop in at Moxie Mercantile. My husband and I were lucky to score a street spot nearby. The store is rather small with individual rooms so he opted for fresh air while I enjoyed shopping the unique finds. I eyed up scented bar soaps, cute little bowl, earrings, stationary, scarves, journals, lotions, candles and such before I landed on a Fulton & Roark colognes for my husband. The staff were friendly and this was a fun store to visit.

Ruined my Italian merino wool sweater. The person who did the collection was too busy looking at…read morehis phone when taking my clothes and accidentally placed a shirt tag instead of a red special sweater tag like on my other wool sweater. Now the one sweater is fine and the other ruined .The man remains adamant that it's "not possible" and somehow my fault as they have never shrunk anything once and that there is no difference in the entire cleaning process for a sweater and a shirt. This at least shouldn't be true and highly unlikely. I've been given the owners number with the comment that I will hear the same from him. Extremely rude and ruined my clothes if you care for your clothing and respect go elsewhere.

Took my very old, delicate, 3rd generation wedding shoes to be repaired (the rubbers on the…read morestiletto needed replacing on both) and knew it was a shot in the dark. Repairing them was a little touch and go for a bit but they ended up replacing the stilettos and they didn't charge me because they weren't super confident in how the heels will hold up... BUT they're over 60 years old so my expectations were already very low. Because they were great at communicating during the whole repair process and were honest about what they could and couldn't do with them due to their age and didn't charge me because it wasn't the easiest process (with something so sentimental) I give them 5 stars! I appreciated the transparency and wish more businesses operated on good faith effort like this!

The nicest and most helpful stafff aaaand a gorgeous leather smell that never gets old when walking…read morein.

Terrible customer service and first experience at this store. I was not greeted or asked if I…read moreneeded help. Three store clerks were standing around talking to each other, ironically about customer service. I sat for a few minutes and then decided to leave. They only acknowledged me to say bye when I was on my way out the door. I'll never support this company because of this.

I visited Douglas & Montaldo's Furs yesterday because my friend who is big on furs insisted on…read moretaking me. I've never owned a fur myself but I've always admired them. My grandmother had beautiful furs when I was younger and I used to think they were the most fabulous thing ever. Living in Houston and then Florida I never had a reason to buy one. But now that I'm in Charlotte where it gets a little colder having a fur just feels fun and fitting. If it weren't for GPS I probably wouldn't have found the place. It's tucked off a quieter road but still in a cool area and close to where I live. When you walk in there's a small front desk area and then the store opens up with seating, windows, and racks of furs everywhere. It's small but super cute and filled with so many options, including new pieces, preowned pieces, gloves, headbands, hats, vests, long coats, and more. It was just a whole variety to look through. One thing to know is that the Charlotte location is closing in February. They'll still have their Greensboro and Raleigh stores and they'll continue doing fur shows in Charlotte where you can get alterations or drop off your furs for storage. If you buy a fur from them your first year of storage is free and after that it's only 68 dollars a year which I thought was really reasonable. I found a brand new jacket half rabbit half fox and it is so cute. Since the store is closing they're running a sale 50% off all new items plus an additional 20% off. My jacket was originally $3500 and I got it for $1300. The prices and the selection were amazing. The service was even better. The staff was so friendly and knowledgeable. I even got to go inside the vault which was such a cool experience literally and figuratively. We ended up staying from about 2:30 until 5 because all three of us bought something and needed time to look around and make our purchases. Overall I had a great time, got an incredible deal, and would definitely recommend this place if you're into furs. If you're not anti fur and you want something beautiful for the colder months in Charlotte this is the spot. Highly recommend checking them out before the location closes in February.

I had the pleasure of meeting with Gerand Stahl today and discuss fur and mink coats. Gerand was…read moreincredibly patient, knowledgeable and pleasant to deal with. Douglas Furs really is the best at what they do. Thank you - Douglas Furs for today's experience.

ame in the store on a recon mission for a friend, curious about their denim brands for men. Barone…read morewas incredibly knowledgeable and helpful with not only his products but brand availability in Charlotte, in general. Recently moved to Charlotte from Southern California and this is very reminiscent of an LA boutique. Really well-curated selection for both men and women. Awesome service. Left with a fantastic sweater (I had really no intention of purchasing anything). Will definitely be returning whenever I'm in need of some retail therapy.

The store is permanently closed! Tried to go there for their five star review. The store is…read morepermanently closed and empty inside.

Finding a knowledgeable, detail oriented leather-maker who cares about quality is not easy but so…read moreglad I found Mr Crump! I brought in my vintage LV Randonnee GM that needed to have a loop repaired. Due to the location of the loop he had to do quite a bit of destructing the bag but it looks amazing! You can't tell that it even had to be done and he finished faster than anticipated. Quality of his work is fantastic & I'll be back for sure! Parking across the street is also super convenient

Better customer service!!!! Very rude when I called and I will not call back ! And will not…read morerecommend to anyone!

Excellent service and equally excellent repair quality. I always know that what I need in repair…read moreis assessed accurately and that the repair made will last.

Make sure to check your repaired shoes thoroughly before leaving the shop. The heel replacement was…read morewell done but when I got home I realized my navy blue shoes were no longer navy blue. They were polished black. I took them back and he did the work needed to remove the black polish he used and got the shoes back to navy blue. He said next time I should tell him the shoes are navy blue. Never had that issue at Dean's Shoe Repair.