New in town. Stepped on the one good pair of glasses I have. Googled business which might repair…read morethem and came across Sally's Optical. Even though it was a 25 minute drive, I made appointment for today. Morgan greeted me very personably as I entered and after I showed her damage to frames, she took them and in less than 15 minutes brought them out to me as good as new. When I pulled out my wallet to pay, she said there was no charge. This visit exceeded my expectations. Plus, the business had a really cool vibe and very friendly opticians. I will certainly consider them for any future optical needs. Thank you Morgan and Sally's Optical. Frank A.

Sally's is super fun and their staff make you feel so welcome!! They are very helpful and honest…read morewhen making a choice on style shape and color for you. Love Sally's and it is great to have the opportunity to write a review!!

I have been seeing Dr. Mumford for almost 5 years and I would not go anywhere. The office staff is…read morevery helpful!

I went in looking for an eye dr closer to me. They were fine. The quality of their lenses is not…read moregood. I payed about 1k after insurance for my glasses. The lenses were off when I got the glasses, which they did order new ones for me. Second try is just as bad. The lenses are very plasticity and I can't see anything. I will not go back to this eye dr.

Recently started coming here for my eye care…read more Enjoyed my interaction with the doctor and the staff. Wonderful service. Welcoming atmosphere.

I really appreciated the special touches they included with my glasses pickup. Midwood Eye is very…read moreintentional and thoughtful! I encourage everyone to support this local business!

I'm a longtime customer of Warby Parker, and one of the main reasons I keep coming back is the…read moreconvenience, consistency, and great customer service. When you invest in a good pair of frames and lenses, you want to know that support is there when you need it -- and that's exactly what Warby Parker delivers. No matter where I am in the United States, I can walk into any Warby Parker location, bring my glasses in, and get them adjusted quickly and professionally. That level of nationwide consistency is worth the price to me. The process is simple -- if it's busy, they'll take your information, send you a text or email, and you can go about your day until it's your turn. Very efficient. The store itself at Atherton Mill is beautiful -- clean, well-organized, and thoughtfully designed. I always appreciate the natural wood finishes, skylights, and the clever way they merchandise the frames. Everything feels modern and welcoming. My one small disappointment after moving to North Carolina from the Bay Area was the limited availability of low-bridge frames. In California, those options were plentiful, so I came in with the same expectation here and it wasn't quite met. Hopefully that continues to improve over time, because representation in fit options really matters. That said, the customer service has always been excellent. I never have to wait very long, the staff is professional, and the environment is consistently pleasant. Another bonus is the location. Atherton Mill is in a great area with plenty to do while you wait -- there's shopping, coffee, and places to browse. You can easily spend a little time window shopping at nearby spots like Lululemon, West Elm, or Anthropologie, which makes the visit feel less like an errand and more like part of your day. One practical tip: Parking at Atherton Mill can be a bit challenging, especially during busy times since there are several restaurants and retail stores in the area. Just be patient -- you'll find a spot. Overall, I truly value the reliability and customer care Warby Parker provides. Great service, beautiful stores, and dependable support wherever you are.

I ordered a pair of glasses on January 10, 2026. Got email the same day stating they had started on…read moremy glasses. Great! Two weeks later I still had not received my glasses so I contacted customer service. Was told they were still working on them because there was a problem in the lab. Received email stating they would be delivered January 29. Just checked status and because of the weather, they will get them to me "as soon as possible". So with another winter storm coming, I will be lucky if I get them in another two weeks. In addition the frames I purchased were the same as the pair I bought in 2024 for $145. This time I paid $175 because they are designer frames made in Italy per the associate in the store. These frames were not made in Italy. Please don't insult my intelligence. My husband and I have bought at least 7 pairs of glasses at Warby. I have learned my lesson and we will not be returning. Buyer beware!

I'm pretty unhappy with the contact lens training…read more After reviewing my bill, contact lens training is 20 bucks. It's still too much for watching a video on MyEyeDr's youtube page while staff tells me how easy it (putting contacts in) is. Initially, I thought it was 60 - but 40 was towards other services. I'm a little less annoyed - but still pretty sour that I actually paid for that experience. UPDATE: So, I went back tonight (four or five days after my initial visit.) Honestly, I've gone back and forth over my initial review. Originally it was much longer, more detailed, and but I thought I was being unfairly biased/negative. I don't think that's the case after my return visit tonight. Now i need to find a new provider. This location will stay busy because of it's convenient location, but the customer service/problem resolution is sorely lacking. They made me angrier tonight - all of this is unnecessary, unforced errors on their part. I really wanted the individualized attention and guidance I saw someone else receive this evening, but it just seems like it's not meant to be. Now I'm going to have to wait an entire calendar year to try with a different provider or pay out of pocket for an eye exam because our schedules/availabilities don't align. This is an unnecessarily frustrating situation - truly pointless.

They got my address wrong, billed the wrong address, and then sent me to collections all within 2…read moreweeks without calling or emailing me at all. Worked with Rachel on fixing this and now, 2 and a half weeks since I've noticed the issue, they still do not have a fix or way to rectify this for me. Either extreme incompetence or they do not care about the job or the customer.

I worked with Ted on ordering a new pair of frames. I gave him a call ahead of time to confirm my…read moreinsurance allowance. They were pretty busy when I walked in so I was able to look for the frames I wanted and be prepared for a fast checkout. Made even faster by Ted. By time he got to me, I was out the door in less than 5 minutes. That's me confirming the frames I wanted, checking out, AND him tightening my current frames that were a little loose. Some people are really just incredible at their work and I appreciate Ted for that. Definitely would recommend Visionworks on Randolph. Such a great Team.

My family is going there for many years and we are extremely pleased with the service we received…read more Ted is super!

The staff were all amazing. The nurses were all very kind and attentive and listened to all my…read moreconcerns while setting up my appointment and before meeting the doctor. By far the best doctor I've ever talked to, he was very attentive and validating of my concerns. He was very in-depth with every aspect of my eye injury care and preventative care, and eased my anxiety about it. I will absolutely come back!! I do not regret taking the chance to try this place. Thank you guys!!! :))

I've been a patient here for many years. Dr Bunich is by far my favorite healthcare provider. I had…read morea detached retina 15 years ago, but it can still trigger anxiety, as I'm an artist professionally and I rely so heavily on perfect vision. He always takes extra time to explain every facet of my exam and quell any fears or concerns. I genuinely look forward to catching up with him personally as well. They've given me additional contact lenses when I neglected to order on time, the staff is accessible and lovely, and it's so refreshing to have a Dr. that takes the time to facilitate a relationship and offer availability in any potential emergency.

Been seeing Dr Moore for almost 15 years now- Amazing Doctor…read morebut today I want to thank Penny. She is an exceptional member of the practice and love that she always keeps me looking sharp with the latest trends. Sometimes I wanna pick willy-nilly but she knows me best! Thank you for helping me with my GUCCI glasses this year. You were right! I'm so happy!!

Would NOT recommend. Been here 3 times and each time was worst then the last. Nothing special about…read morethe service and it's only convenient bc I work in Uptown. EXTREMELY overpriced and slow to get your glasses. Plenty other places that do better.

My first time visiting this location, my normal spot is the Plaza Midwood location. I recently…read moremoved so this location is close to home and I can ride my bike. My visit was during the holidays, literally a few days before Christmas so basically took whatever was available. My initial experience walking in, one person at the desk but she was on the phone. She didn't acknowledge me but she's on the phone. The thing that bothered me was, she put the call on hold and walked back to the doctor and still no acknowledgement. Not a I'll be with you shortly or someone will be with you, nothing. After roughly 10 mins of sitting there with an appointment, another lady walked in and immediately acknowledged me and started my process. From this point on, great service. Doctor was great, nurse was amazing who took my initial specs before the doctor came in. I really enjoyed the doc, she gave me some great advice and suggestions. Seeing that I'm not new to Eye Dr, she was able to pull up my old records and supported much of what my prior doc suggested. I'll definitely be back to this location, great staff once the ball started rolling.

I made another appointment despite my disappointing previous experiences. Well today was an amazing…read moreexperience! Checked in at 2:55, was taken back by 3 and was seeing the doctors by 3:15. I was walking out the door by 3:45! Standout employee - Laura. She was amazing! Polite, helpful and even cleaned and adjusted the arm on my glasses. Love when I revisit a place that I had a bad experience in and it's improved.

Gave my daughter incorrect eye prescription nnnnnnnnnnnnn nnn couldn't find our records. When…read morethrough a hassle get our records. Took 4-5 months

1/12/18 Considering lasik surgery and called a view doctors…read morein the area and out of the 4 I called the receptionist for Dr Bilon was my favorite. Very friendly, clear, patient and most importantly knowledgeable of the process. Worked with me to set an appt that worked with both my work/school schedule. Pre-Screening appointment set for 1/30/18. 1/30/18 Arrived 10 mins early for my appointment only to be told that they have been trying to contact me for weeks to reschedule. I was told they sent me a letter which I eventually received but all of my important mail is sent electronically so I only get advertisement & spam mail so I rarely check the mailbox. They ended up having 2 numbers in my phone number inverted but appointment rescheduled for the next day (1/31/18). 1/31/18 Dr.Bilon was very apologetic for rescheduling the appointment which made me feel like they appreciated my time loss. The fact he explained to me why he had to reschedule at short notice definitely changed my initial review. The staff was again very personable and nice so the fact my appointment was rescheduled didn't matter as much. The appointment was great, Dr Bilon was very professional and explained the LASIK process and set realistic expectations. Dr Bilon's office forwarded my results and information to the lasik office which they called me the very next day to schedule the next step of my lasik journey. I would highly recommend him based on my experience.