Requested service on Sunday, Hini was professional, accurate, courteous and incredibily fast. He…read moreinformed us every step and communicated clearly so that we understood everything that needed to be fixed, completed and explained what to do if we needed service again. Appreciate his excellent customer service and will recommend him often.

Daniel arrived early and with a bright smile. Very pleasant…read moreand efficient - Job well done. Appreciate those I spoke with on the phone and Daniels professional expertise.

Damian was AMAZING! During move out day of course the washer box decided it was done The cooling…read moreand plumbing team to the rescue! Great job quick response super customer service! Highly recommend!

Had a leaky shower due to a bad valve. C&P Co. came out quickly and repaired it very courteous and…read moreprofessional.

My technician TJ was awesome…read more He explained everything that was needed to be done and the cost associated with the repairs. He was quick and clean and I will definitely use him going forward. I highly recommend this company *****

Extremely questionable business practices. I called to…read morehave the condensate drain cleaned out and inspected. Trane Unit, 9 years old. Techs came and said the internal drain pan was rusted and leaking and couldn't be replacements because it was welded to the coil. They stated by the time everything was fixed, it just be better to replaced the unit. Water was leaking and staining the ceiling and walls and I had no time to double check what they were claiming. Photos provided were hard to decipher but showed a rusty pan. Then I got a quote for the unit replacement ($15k !) for a brand I never heard of. I should have done more research but told them to proceed. The next day two different techs show up with the unit. I mentioned to them, by the way, it never came up but the condensing unit is right behind our bedroom and if the new one is any louder than the Trane unit, I don't want it. The tech said that this brand is known for being louder than Trane and Carrier. They put me in touch with the sales guy and he said the next unit up that is quieted would be another $2k more. I said fine, proceed. In the mean time, the two techs went up to inspect the AHU. They were up there for awhile and came down and stated that the unit and auxiliary drain pan (not the primary) were pitched in the wrong direction. They adjusted everything and cleaned out the drain line and stated everything was now draining properly. When I asked about the rusted primary drain pan inside the unit, they stated it was plastic and just fine. The coil showed very minor signs of oxidation but nothing to be concerned with. So impossible for a plastic pan to be welded to the coil. I asked if they recommended replacing the unit. They said they saw no reason to. This was 2 weeks ago and all seems to be fine. So, I very nearly spent $17k on an inferior unit I didn't need. Unbelievable. These techs at Rescue One work on commission and upselling. Some have integrity. Others do not.

We had a problem with our hot water system, and our handyman couldn't figure it out so we called…read moreSecond Opinion. Charles came out and went through a quick diagnosis sequence, and found two problems that he could easily fix on the spot. There was no charge for this initial visit, but of course they are now the plumbers I will call when I need more extensive plumbing service. My experience with other plumbers has not been like this, so appreciate their approach to business

This is the company I have used to install my misting system and also service my outdoor misting…read moresystem. Kyle McCracken is vice president and this company is licensed/bonded and insured. 7 days a week from 7am to 7pm and I've only waited a day or two for my non emergency issues. Give them a call as I highly recommend them.

Absolutely perfect! Had my system media change done today…read more Tony was my Kinetico representative. Politely called prior to arrival, letting me know he was on his way. Arrived with a smile and a welcoming handshake. Took care of the media change in roughly 40 minutes. Very thorough and very professional! Recommend!

I wanted to update my review as Kinetico did the right thing and fixed the water softener. The…read moregentleman that did the work was prompt, friendly and professional. I also want to clarify that Jason, the gentleman that has been out here several times did nothing wrong. When I was upset on the original call that diagnosed the issue, my response was due to the information being conveyed to me, not at Jason. He was only doing his job, and I was being a less than professional customer. He did nothing wrong. When I called back, a month later, I had already resigned myself to spending $1K to get the softener fixed and have the Chlorinator added. I was calling to schedule an appointment. My issue was not Jason, it was my interaction with the GM, who I did not ask to speak to, who blew all of this up with all up with his tactics to upsell and all the information he was giving me. The day I put my review up here and in a few other places Mike called me again. Kinetico did end up fixing the soft water, but on that call he told me that he'd been talking to the company execs for weeks to try to solve what ailed me and everyone agreed to do the right thing (this happened on the day the review posted - about 7 hours after I posted it). I was happy to have everything resolved, but yesterday he called me again to confirm I was happy with the job.. but when I told him I was not upset with Jason (which was conveyed by the person fixing the softner), he said: He was just trying to be the middleman. Again, my issue is not with Jason, it is with Mike and his pushy behaviors and lack of accountability. If they had just scheduled the installation of the Chlorinator when I called in August, we would not be here right now. If he had just apologized for the whole thing and left it at that, I would not be making this kind of an addendum. He was not the middleman, he was the problem to begin with. If you get a Kinetico Soft Water/RO System (which I love) and ever have to deal with Mike, my suggestion is that you go over the contract/sales agreement and have everything on there that you buy and your initials by everything you decline. Make sure they give you the agreement. I can find my original agreement with what I bought, not what I declined, and the receipts for the fix 5 years ago, but not the agreement about what I bought and declined. If your phone has the ability to record, record the conversation and save the audio file. The three stars I have given are the average of 5 for the product itself and 0 for the GM and his approach.

EASILY my favorite company I've ever done business with in the Valley!…read more I had a unique situation with getting a two stage whole home water filtration system added to my existing salt water softener. Brian was so knowledgeable and passionate when he came out to talk about my home's existing plumbing. When we bought the house in 2022, it was called out on our inspection report that the polyethylene piping from the main to our home should be replaced. After talking with Brian, I felt so good getting CWS to replace and redo the poly with good old copper. Michael came out a few days later and did a beautiful job installing all the copper plumbing and two stage water filtration system that includes the water pressure gauges and bypass valves (which are great to have for servicing and/or if something bad happens in the future). I highly recommend everyone get the psi pressure gauges installed ESPECIALLY with the valley having higher water pressure right now with the ongoing construction needs (which I'll talk about next). After Michael completed his job, the city of Phoenix replaced my water meter. Turns out my old water meter near the street had a leak to it. Once the water meter was replaced I noticed the psi on the gauges climbed to 100-110 (depending upon time of day). For those that don't know, plumbing likes to be in the 50-70 psi range. Anything above 90 and you should really get a plumber out to look at your pressure reducing valve (PRV). While my pressure was high, I noticed my backyard irrigation system was EXTREMELY powerful! The way the water from the main gets teed off between inside of my house and backyard pool + irrigation needs, it was obvious city of Phoenix replacing water meter was the culprit. Whenever a water meter gets replaced, they don't do a good job keeping it clean installing it where sediment will often get into the line and cause PRVs to fail. That's what happened with mine where CWS came out the next day and replaced both of my PRVs with Kyle doing a great job as well. Now, my water pressure is sitting nicely at 70 psi. I like my pressure on the higher side of that 50-70psi Lofty review but I really loved having this company update my plumbing and install the whole home 20" big blue water filtration system! They really do care about customers AND the work they do. There's a VERY GOOD reason their reviews are 5/5 on Google and Yelp! Can't beat their prices too that are VERY transparent! Great payment options and warranty as well! Also, I like the products they use since it's NOT relegated to a single manufacturer. Will recommend them to everyone.

Danny was out to change my water filter. He was extremely friendly, personable, and answered all…read moreof my questions. He arrived on time and did a very thorough job. In addition to changing my water filter, he checked the water pressure and did some other water tests. As he was doing the tests, he explained to me everything he was doing. Also, this company is easy to get a hold of by phone, and the office staff is very friendly and helpful.

My wife and I were having problems in our home with air quality so after tackling some other issues…read morewe decided to have our air ducts cleaned. I am pretty through when it comes to vetting home services and after reading all reviews we decided on WISEVENTZ. We scheduled an appointment with them and they showed up on time. A lot to be said for the way businesses are run nowadays. Steve, Ray and Vinnie were quick to get to work. They were able to clean all my ducts in 4 hours and I had them clean my dryer vent for a few extra dollars since I was having it done all in one trip. Steve was also able to replace my rigid dryer vent. These guys work well as a team. No laughing or joking. No loud voices. Only work, courtesy and a job well done. I have no problem recommending them, as a matter of fact, being a videographer, I took pleasure in doing a video of them working to share with you. https://youtu.be/8p_5TelKEcY There was no up sell and I would use them again and I recommend them.

UPDATE: during a little spring cleaning I found that the dryer vent hose was never hooked back up…read moreto the back of the dryer. Little did I know I had dryer lint everywhere, which cleaning up isn't such a big deal, but this is a fire hazard. Still happy with these guys but next time I'd check for proper hook up.

I rarely post on here, and only do so when I truly feel compelled (great or terrible!)…read more This company saved the day as my kids were taking a bath in cold water one night, and in under 24 hours we had a new water heater up and running. I felt compelled to give them an outstanding review and I just realized I had already posted about these guys previously. Welcoming anyone into your home, especially circumstances that are some what of an emergency, can be uncomfortable. David from City Wide was a gentleman and friendly as can be. Thankful and glad I stumbled upon these guys again, I will be saving their card for the future.

Good job and friendly service. Guys came on time and completed work ahead of schedule. Will use…read morethese guys again.