Received today (11/7/2015) in response to the actual photo I posted on DC insulation truck clearly…read moreparked in the handicapped spot: Your a Jack Ass I'm looking at your picture and The truck is CLEARLY NOT IN THE HANDICAPPED PARKING SPACE Witch is in front of the Handicapped sight and parking block !! Thanks for a NO GOOD REVIEW !

Not perfect but no complaints from me. They do a good job. Quick and thorough. Cleaned out my old…read moreicky insulation and installed new clean material.

I really don't like giving bad reviews, but my experience with Accurate was - there's no other way…read moreto put it - terrible. I called them out for a rodent infestation. I communicated to multiple people, multiple times, that I already had mice living inside the wall between my kitchen and bathroom. I was told once they sealed the perimeter that the mice would die off as a byproduct. I expressed my concern that this would just trap the mice inside the house, and was told they didn't believe that would happen, and reiterated what they said about sealing the perimeter. I paid just shy of $2800 to have this done. I'm a teacher and single parent on a modest income and that basically drained my savings, but I needed the mice eradicated, so I trusted them. They did the work, sealed things up....and no change. A month later, my rodent problem was worse than ever. I called them and they told me I could pay for their trapping service for $75/week. I paid for this once, and quickly realized all they were doing was setting snap traps - something I could do myself! So I canceled that, set my own traps, and caught quite a few, but the mice kept breeding. A year later, my kitchen was all but overrun by rodents. I could see them, I could hear them, I couldn't go a day without finding their poop on my counters! It was awful! So my parents paid for me to call another company out - I was desperate, what else could I do, I needed them gone! The other company assessed the work Accurate did and found that, not only had they missed sealing a number of spots in the first place, but most of the spots they had sealed, they'd sealed with foam spray, which rodents can chew through, and therefore their work had failed in multiple places around my perimeter. In short, this means not only were the original mice trapped in and breeding, but new ones also had entry to my house. After spending nearly $3K! The other company charged less than half what Accurate charged, redid a lot of their work, set bait stations around my perimeter and inside my house (something Accurate should've, but didn't, do), and a week later, I was rodent-free for the first time in over 18 months! It's been 2 months since the second company came out, and still not a single rodent. I hear none, I see none, and no poop anywhere. They're gone! Save your money and DO NOT use this company for rodents!!!! They don't know what they're doing and will charge you a fortune only to make your problem exponentially and expensively worse!

I had Accurate come out regularly for a couple of years. There were no problems and they always…read morenotified me that they would be coming. The service people always checked with me to ask if I had problems, etc. Well, the one time the guy was here and gone before I was able to talk to him. Less than 10 minutes. And, when I checked he had only sprayed about 5 feet by the back door and 5 feet on the other side of the house. It was a Fri afternoon and when I called the office to complain, I was told he was gone for the day but they would get back to me the following Mon. She also said the guy was a new person. No one ever called me back and I tried several times to speak with management. My complaint is with the management and the front desk who just gave me a bunch of excuses. Unless you are there to monitor the service you could be paying for service you are not receiving.

Took advantage of me,did horrible work and does not take responsibility, makes excuses, …read more Say they can do everything, but actually don't have the lic to do everything. Be careful.

I had rats in my attic about two years ago and call Fullshield and they came; gave estimate. then…read moresupposedly plugged all places where rats could enter and left traps to catch the. They attended the traps for a few weeks; no more than 6 weeks and left two there and said they would return. They guaranteed the rats were gone and would not return. I recently had insulation falling from my air vents and called the air conditioning company and they came and said the rats had eaten through the piping to the vents. I called Fullshield and they were so rude and said they were not responsible and no warranty because it had been two years. They were such asses about everything and i asked to speak to the manager and he was busy and never called back. If you ever think you want to use Fullshield, don't. they are nasty business people; don't follow through with promises and refuse to talk when you call their hand on it. There is no quality to their work; they are rude and unprofessional and refuse to return calls. . I paid them more than $5000 and now I am back using another exterminator redoing everything i paid Fullshield for. They don't even deserve one star.