Had a great experience having my dryer repaired by Mark. At no point did I feel pressured into…read moremaking the repair. He just gave me the facts and let me decide for myself. It was a no-pressure, informative approach that I appreciate when you're dealing with something you don't know anything about. Mark was calm, friendly, approachable and professional. He clearly explained and showed me what the issue was, how it happens, and how to properly maintain the dryer going forward. He cleaned up after himself (which I appreciate) and I was left with an almost new dryer! Hoping I won't need to but will definitely be reaching out again when the next appliance goes out!

Zuta was the second company I contacted after the first one proved unhelpful. I was in need of two…read morerepairs: A clothes dryer and a dishwasher. Bo responded quickly. He showed up when he said he would and communicated with me throughout. I am currently renting out my house and not residing there, so good communication was particularly important. He quickly diagnosed and repaired the dryer. The dishwasher was more complex. Again, he communicated with me on a regular basis. When it looked like the repairs would be expensive, he walked through the options with me and showed that a replacement would likely be the better choice, even though he would have made money off the repair. In the end, I did choose to replace it and Bo didn't charge me for the time he spent working on the dishwasher. I would definitely use Zuta again. Some of the qualities I liked about the experience was Bo's competence, honesty, reliability, good communication, and the quality of his work.

Definitely recommend FixEm - they've helped us with issues with our old 1980's dryer twice now…read more(separate issues, a few years apart). Both times we were able to get an appointment fairly quickly, the technician was very friendly and knowledgeable, and was able to get the repair done right away. The price was very reasonable too. I would absolutely call them again for any appliance repairs!

Excellent Service, Bryce was fantastic, diagnosed and fixed the problem almost immediately. He was…read morevery thoughtful in his approach, understanding what I had experienced with the oven and what I attempted in order to fix the problem. I will definitely use them if I have any issues in the future with my appliances!

Denis and his and one of his team members came to my home and they did an excellent job. He…read morecommunicated very clearly about the time window and the scope of the job. They were mindful about not creating a mess and cleaning up afterwards. I would consider them for any of my clients' jobs in the future due to their confidence and well run business. I've already recommended them to my friends that homes in the Bay Area and rental properties. Amazing work Denis and team! I will be back and talk soon!

Fantastic. Quick, courteous, knowledgable, responsive…read more They came to repair our fridge that was making noise and turned out to have a broken fan. They're exactly what you would want from any service. I couldn't recommend them more!

The home visit was prompt and thorough to check my oven's function. The advice was clear and…read morecomprehensive. I would definitely call this business again and recommend to others.

David was top notch!!! Was here in just a few hours after we…read moretalked, no VM no AI just a straight shooter who really understood the problem. I couldn't give him the $85.00 diagnostic fee fast enough, but he refused and said he would order the part and I can pay when he returns. This is the America I grew up in!

We had a leaky dishwasher and also wanted to have our 25 year old built fridge looked at because…read moreit's been acting up some. Viktor and the team responded super fast to my quote on Yelp. Viktor showed up on the early side of the 3-5pm window and shot me a call and text when he was about 20 minutes away. He is super friendly and knowledgeable, as soon as he saw it was KitchenAid he said he was 90% sure it was a common issue but not serious one that he sees often in KA units and sure enough it was! He gave me some great tips on how to maintain the dishwasher as well and also suggested a couple of dishwashers to consider in the future. He then took a look at our fridge and gave me a couple of pointers on maintaining it, but also shared because it's a built-in replacing it will be $10-$15 for a new unit and suggested a couple of refurbish services they can do for much less but also said it's not needed yet. Pricing was upfront and more than fair, highly recommend Hi-Tech and Viktor is great!

I could not have been more happy with the service and results I received from Viktor, who fixed my…read moreThermidor Refrigerator's non-functioning ice machine. Viktor was knowledgeable, friendly, informative, and experienced, and clearly demonstrated his ability to repair complicated machines. I would recommend Hi-Tech Appliance Repair to anyone whose appliances are on the fritz.

Our commercial property we rent at Doodlecakes Bakery in Alameda, therefore our landlord has a lot…read moreof requirements for improvements or replacements (even when no city permit is needed, for a portable air conditioner). Next Service HVAC made the process easy, and sent over any proof of certificate of insurance with landlord listed as additional insured, estimates, spec sheets needed. The good thing is their company's representative Rose, and her communication along the way - where other companies might never respond. Pricing was standard & fair for commercial needs, again where other companies might never respond fast enough, Next Service HVAC won't leave you hanging!

These guys really saved us! We arrived home after being away for Christmas to find our…read morerefrigerator/freezer working but not cooling at all. A real bummer as we had a ton of expensive meat we ended up having to throw away and a ton of expensive other items. I immediately messaged these guys on Yelp and they sent someone out on New Years Eve to diagnose and fix the issue. Our tech Chris arrived and worked fast and let us know our compressor failed, gave us a couple options and we went forward with the fix. He got it done in a couple of hours on a holiday and we were super appreciative. The price seemed about right for the repair and best of all our fridge was working again. Would HIGHLY recommend these guys as they knew what they were doing and saved us on a holiday!

1 star is being gracious because the initial phone call went well. During the initial call I made…read moreit clear that I was calling for my 75yr old mother, thus it's best to only talk to me. Michael agreed that he would call. He did. During the visit, with me on speaker, it was agreed that I'd get a call the next day about pricing for the parts. The next day I received Michael's call declining the repair. His reason : Your mother asked me to also repair the ice maker for the same labor fee. My reply : I heard you agree. Why is this an issue today ? The clear agitation in his voice was not warranted. My question went unanswered. This was intentional and very poor communication ! Thanks for the free diagnostic. Now we can spend our money with a company who deserves it. Hopefully AI will make appliances where your expertise is not needed. Thus, interaction with you for people like me will not be an issue.

I am the P.M. for a non profit in Oakland, the outstanding service and prices that we received from…read moreBay Area Appliance Repair was greatly appreciated. Michael really knows the trade, his honesty and support goes a long way compared to the other repair shops I have dealt with.

I did not use Top Tier Appliance Repair but appreciate their help. I had contacted 3 other…read morecompanies to service my Viking range that were quick to respond "we don't service your area" or "we charge a diagnostic fee that doesn't go towards the service/repair"...etc Vissal from Top Tier Appliance Repair quickly responded via text, provided his number and said to call to call him (at my convenience) to better understand the issue. Other companies didn't even bother asking. Basically, the oven temperature no longer consistent and fluctuates 50 degrees. This started after I was cleaning and my drip tray got caught on some wiring. After a 10-minute consultation, Vissal asked for the model number and once found, could set up the appointment. The next day I realized that even though I've had my Viking range 15 years (no longer under warranty) that it would be best to contact an Authorized Viking Repair company - I was referred to a company in San Jose. I texted Vissal that I was going another route and he quickly responded no problem. Friendly and professional customer service and thanks to Vissal for taking the time to work with me! It showed he really wanted to help which is much appreciated! Another 5-star review added to Top Tier Appliance Repair!

Super nice and helpful repairman. Came on time and had excellent communication via text. I will…read moredefinitely call them for any future needs!

I'd give six stars if it was possible. This is the only person you need to call. After a…read morerecommendation from a colleague, I called Matthew to service 2 Wedgewood stoves in 2 apartments. He was punctual, knowledgeable, kind, and reasonably priced. An all-around win! Months later I had another problem (I moved the stove to paint a wall and knocked things out of place). I called Matthew who patiently walked me through the process of locating reset buttons and adjusting misaligned tubes, fixing my issue over the phone, right there and then. I wholeheartedly recommend Reliance Appliance to all my gas-stove-having friends, and to strangers on the internet. As the youth say, "No notes."

We have an O'Keefe and Merritt that has repeatedly suffered small gas leaks. We are avid cooks…read moreliving in the fire-prone hills, so this has been an especially hazardous situation. I was aggravated, for we have had the range serviced several times, yet every year or two, new gas leaks would appear. I was getting ready to give up on having a vintage range, for though I had been promised that it was built like a tank and would work forever with maintenance, I was tired of paying for nearly annual visits to address new fails, each time after wondering for a couple of weeks if I was imagining the gas smell before calling PGE to verify that yes, I am smelling gas. On this visit Matt came out to fully address the repeated fails, far more thoroughly than my previous experiences. He ensured that quality parts were utilized, that the knobs were rigged so that they wouldn't cause fails, and ingeniously weighted the oven door so that it will stay fully open or shut; previously springs had been upgraded, but after a few months the door would creep partially open, so that oven temp couldn't be maintained. The stovetop and oven work better than they ever have in our 13 years of living here - the knobs turn smoothly, the gas comes out more fully and cleanly, the oven holds temperature, and best of all, no more gas leaks, and I believe that this time the repairs will hold, since Matt was so thorough. Matt said that he will stand by his work and ensure that this range continues to operate safely, which I appreciate, since I realized that at this time I'd really rather not have to re-wire the kitchen to accommodate an induction range.

Scott providing excellent service on our DCS stove and was very affordable. Over the years, our…read morestove kept developing problems with the ignitors. They would keep clicking even when lit, or would fail to light. The Big Box store warranty team had no idea what they were doing, so over the years, they came out and replaced the electronic control board several times. It was a very complicated repair, and only solved the problem for a few months at a time. Then, we had more skilled appliance service companies come out, and they carefully dismantled and cleaned the ignitors. They got them working, but said it was too complicated and would not come back out. Two years, and of course some spill-overs later, the stove needed the same, precise cleaning. Scott came exactly on time, and did an exceptional job doing a very detailed and precise cleaning in half the time/cost of the prior company. Along the way, he made a video and showed me exactly how I could clean the stove myself next time. Scott was great to work with and I highly recommend him.

Scott is extremely knowledgeable, resourceful and helpful. Lots of DIY videos to problem solve. He…read moresolved several dryer problems allowing us to avoid buying a new machine!