The pharmacist here is so wonderful, they were so busy today and she maintained a professional and…read morecourteous attitude answering my questions and was able to fill my prescription same day. Really appreciated her.

Staff is dismissive and very slow and often unable to answer simple questions. It has taken several…read moredays for them to renew a prescription request (that they had in stock). It was only filled when I came in person to request it.

You Guys are awesome. Friendly, Fast, Efficient, you had both the prescriptions that Walgreens…read moreclaimed didn't have in stock and I'm simply just grateful for how hard you all work! You make it easy for everyone thank you!!!

Since Eric left, it went south not just for winter, all 12 months no one is home. Removed all…read moremedications long time ago and wouldn't go back if had to drive 30 minutes. How to improve?: Fire everyone and don't replace them, shut it down and give up trying.

Staff is very knowledeable and friendly. They are friendly and fast as I have never had to wait…read morefor my prescription. The pharmacist is always willing to take the time to answer my questions. They have a drive through as well which helps when I am in a hurry. It is a great neighborhood Pharmacy and the only place I will go.

We've been using this pharmacy for several years and have never experienced exceptional service…read more The staff has consistently been unfriendly and unhelpful, often making you feel like a burden for simply asking a question. Communication is unreliable -- sometimes you're notified when a prescription is ready, other times it's been sitting there without any notice. Overall, the service feels dismissive and lacks any sense of customer care. I've since switched to Amazon Pharmacy, where prescriptions are delivered directly to my home almost always the same day as ordering (for the same price as going to a physical pharmacy) -- no dealing with rude staff or waiting wondering if your prescription is ready. I'm glad I made the switch and would recommend others consider doing the same.

I have been coming to this pharmacy for 4 months and with no change in anything. They were…read moreextremely rude, and refused to fill my prescription. They refused to give me a reason why this was the case. They called me names, very rude, and said that they don't fill prescriptions for all the drug addicts that come there. They refuse to give me their names. I said that's fine, I can take your picture and find out who you are. I want all the names of those ms. Thangs that work there. I have been trying to get the name of the pharmacist, because I'm filing a complaint with the board. If anyone wants to join me, it's easy to look up. The woman, Natasha, is very very rude. File a complaint against this pharmacy. This cannot continue. I ended up going to Safeway, where they filled my prescription with courtesy and respect.

The staff is very rude. They lost my prescription so my doctor had to call multiple times. Very…read moreunprofessional and unsafe to LOSE prescriptions. When just trying to pick things up, both front counter women were EXTREMELY rude. You'd think when people work in this industry they would have some compassion for people. After my doctor had to call multiple times woman named Ashley making rude comments to Becky (the other woman working) saying how she keeps getting interrupted. And gesturing towards me. I was just standing waiting patiently. Not even saying a word just waiting for them to finish. I watched multiple customers being helped while waiting and every single one was met with attitude and gruff. These women need to be properly trained in customer service. Usually all the staff at this qfc are extremely nice and helpful. I would highly recommend to support a different pharmacy. Or for mgmt to do some training on tact and customer service.

Been going here for a year or so since I retired as a hospital pharmacy director. I only have 3…read moreroutine meds so I'm not here often but every time I go I'm appalled at the staffs lack of customer service and lack of willingness to work with their patients (i.e. me). Today I stood in line to pick up a prescription that they placed on routine refills, is way too early, and they've text constantly over the last week to come pick up. As I reached the pick up counter I was told "um sorry it's past 1 PM and we close for lunch between 1 and 2". Me "so I can't pick up my 1 prescription?" Pharmacist, "no you need to come back in an hour". The pharmacy tech would have rung be up in 1 min tops (no co-pay) and I'd be gone. Now I'm pissed enough that I'll be transferring my prescriptions to Fred Meyer. I know these employees don't care but maybe if they go the way of Rite Aid they'll figure it out. Also, Why can't you all go to lunch in shifts and put patients first like we do in a hospital? You don't need to close. Patient care 101.

Has problems receiving electronic prescriptions and blames 'a glitch' for not giving medication…read morethat is prescribed and sent electronically from the doctor.

Stopped by to pick up some supplies for my weekend of fun…read more Bathrooms are ok, not dirty but not clean. They had good inventory. They are clean on the inside. I took off a star because of the customer service. They staff isn't cold. They are friendly. It's just. They are so skittish. Always looking around. Always finding ways to avoid everyone. I just get this impression it's like "yes I'm here to help....if you can find me!!!" It's just seems so...."please come in, get what you need, and go". It just didn't feel right. Can't really put my finger on it. It's not that I didn't feel welcome. Mild neglect maybe?!?!? Maybe I felt somewhat invisible. It's weird. I'd come back for sure...but just to get what I need.

The "BonneyLake" (98391 zip-code), is a store you need to be careful going to and always be aware!…read moreThe security will legit stalk you ", while you shop especially with your own bags! They really couldn't care less about their customers! It's so bad, my store of choice now is legit Walmart, lol! I remember hating Walmart but not anymore. It's not my favorite and never will be BUT I can and do find all I need there! And, I do like a lot of what they have and very often find products here, that I can't find at other places! Give it a shot! "One stop Shop..."! Unfortunately, that's all I can say! IF you choose to support Target still, even after all they have done publicly (even on the news etc ‍), stay away from the Bonney Lake one, especially! It's sloppy too and you can't get to anything, even some clothes without assistance! It's dumb! But, the main issue, is the 17-year old Security guard who wishes he was more, lol. He thinks he is so cool (yuk) but I think he forgot his role & I don't say this lightly! OR, shop around online! Thanks!

I came into this Walmart a few nights ago to grab some puppy treats for my puppy, the next day…read moreafter feeding him the treats he started to have horrible, diarrhea all over the house, not being able to control himself. So my wife decided to read the back of the packet of the treats. Turns out that they were expired. November 2025. I tried going into Walmart and letting them know about this, all they did was take down my phone number and tell me that I was going to get a call. Three days have passed and still complete silence. In my book, this is unacceptable. I feel bad for my puppy, but I also feel bad for us. It is not a easy task keeping up with this guy when he can't control his bowels.

This store is a joke. Got a new car battery for $150 and took home and installed it and returned…read morewith the old battery for a core charge refund. Person working in automotive didn't know how to process it. He said go to customer service. Customer service person didn't know how to do it. Got the manager who apparently didn't know how either so she just walked away with no explanation. Final result, we can't do this. My dad bought a battery a few days later and the salesperson in automotive said it's a fairly easy, straight forward process and he was shocked no one was able to help. Sure as heck not worth a return trip for these losers to muck around not knowing how to do their job.

Very nice Costco very clean! Very well kept a very nice and kind as well they have special events…read moretoo

I would like to share some concerns about my experiences in the optical department. On several…read moreoccasions, my interactions with Rochelle have felt unhelpful and, many times, passive-aggressive. I've left multiple conversations feeling frustrated, discouraged, and without the information I needed to make informed decisions. In my most recent visit, I explained to Rochelle that my husband had purchased my glasses as a Christmas gift and that I wasn't completely sure if they were bought at Costco, but it was very likely. Earlier that day, I had called and spoken with someone in the optical department who advised me that there were options available either they could look up proof of purchase through my membership or I could pay a fee to have my prescription added to my current eyewear. When I came in later that evening, Rochelle was the only person available. After I explained the situation, her response was extremely rude and implied I was lying. When I asked what my options were, I was told that I did not have any. I shared that I had already spoken with someone earlier and did not appreciate feeling like information was being withheld. I then asked to speak with a manager. A young man that was manager came over shortly after, he said he was unsure how to handle the situation. At that point, I felt uncomfortable and defeated, and decided to leave. Because this has happened more than once with Rochelle, I've started to feel uncomfortable seeking services there, as I worry about having another negative interactions. I value clear, respectful communication and would really appreciate a more supportive and consistent experience moving forward. The store overall is a good experience definitely room for improvement in customer service all around with workers and improvement on better quality items.

This is the best pharmacy in the Bonney Lake. Hands down. Not sure why there are so many haters on…read morehere. I think maybe it's because we forget that Pharmacy employees aren't robots and prescriptions take time to fill. Anyhoo. I'm a fan. Ivy and the team are great.

I want people to be aware that this location (Bonney Lake, WA)…read more will give you medications that are close to expiring and then when you ask them to give medication that is not expiring they will charge you full price. Also their pricing is very flexible (not in a good way). I would be very leery of shopping here. I immediately transferred all of my prescriptions to another local pharmacy and will not shop here for incidentals anymore. If I had been able to give them zero stars I would have.