Been going here for a year or so since I retired as a hospital pharmacy director. I only have 3…read moreroutine meds so I'm not here often but every time I go I'm appalled at the staffs lack of customer service and lack of willingness to work with their patients (i.e. me). Today I stood in line to pick up a prescription that they placed on routine refills, is way too early, and they've text constantly over the last week to come pick up. As I reached the pick up counter I was told "um sorry it's past 1 PM and we close for lunch between 1 and 2". Me "so I can't pick up my 1 prescription?" Pharmacist, "no you need to come back in an hour". The pharmacy tech would have rung be up in 1 min tops (no co-pay) and I'd be gone. Now I'm pissed enough that I'll be transferring my prescriptions to Fred Meyer. I know these employees don't care but maybe if they go the way of Rite Aid they'll figure it out. Also, Why can't you all go to lunch in shifts and put patients first like we do in a hospital? You don't need to close. Patient care 101.

Has problems receiving electronic prescriptions and blames 'a glitch' for not giving medication…read morethat is prescribed and sent electronically from the doctor.

This is the best pharmacy in the Bonney Lake. Hands down. Not sure why there are so many haters on…read morehere. I think maybe it's because we forget that Pharmacy employees aren't robots and prescriptions take time to fill. Anyhoo. I'm a fan. Ivy and the team are great.

I want people to be aware that this location (Bonney Lake, WA)…read more will give you medications that are close to expiring and then when you ask them to give medication that is not expiring they will charge you full price. Also their pricing is very flexible (not in a good way). I would be very leery of shopping here. I immediately transferred all of my prescriptions to another local pharmacy and will not shop here for incidentals anymore. If I had been able to give them zero stars I would have.

Very nice Costco very clean! Very well kept a very nice and kind as well they have special events…read moretoo

I would like to share some concerns about my experiences in the optical department. On several…read moreoccasions, my interactions with Rochelle have felt unhelpful and, many times, passive-aggressive. I've left multiple conversations feeling frustrated, discouraged, and without the information I needed to make informed decisions. In my most recent visit, I explained to Rochelle that my husband had purchased my glasses as a Christmas gift and that I wasn't completely sure if they were bought at Costco, but it was very likely. Earlier that day, I had called and spoken with someone in the optical department who advised me that there were options available either they could look up proof of purchase through my membership or I could pay a fee to have my prescription added to my current eyewear. When I came in later that evening, Rochelle was the only person available. After I explained the situation, her response was extremely rude and implied I was lying. When I asked what my options were, I was told that I did not have any. I shared that I had already spoken with someone earlier and did not appreciate feeling like information was being withheld. I then asked to speak with a manager. A young man that was manager came over shortly after, he said he was unsure how to handle the situation. At that point, I felt uncomfortable and defeated, and decided to leave. Because this has happened more than once with Rochelle, I've started to feel uncomfortable seeking services there, as I worry about having another negative interactions. I value clear, respectful communication and would really appreciate a more supportive and consistent experience moving forward. The store overall is a good experience definitely room for improvement in customer service all around with workers and improvement on better quality items.

The "BonneyLake" (98391 zip-code), is a store you need to be careful going to and always be aware!…read moreThe security will legit stalk you ", while you shop especially with your own bags! They really couldn't care less about their customers! It's so bad, my store of choice now is legit Walmart, lol! I remember hating Walmart but not anymore. It's not my favorite and never will be BUT I can and do find all I need there! And, I do like a lot of what they have and very often find products here, that I can't find at other places! Give it a shot! "One stop Shop..."! Unfortunately, that's all I can say! IF you choose to support Target still, even after all they have done publicly (even on the news etc ‍), stay away from the Bonney Lake one, especially! It's sloppy too and you can't get to anything, even some clothes without assistance! It's dumb! But, the main issue, is the 17-year old Security guard who wishes he was more, lol. He thinks he is so cool (yuk) but I think he forgot his role & I don't say this lightly! OR, shop around online! Thanks!

Can not believe the experience we had while shopping at the local Target store today in Bonney…read moreLake. My Wife in I simply needed a box of mailing envelopes. You would think that this would be a quick and simple process... Not. We located exactly what we needed almost immediately. $2.59. Easy self-serve cash purchase and we would be right out... Not. Although there was almost no one at the self checkout, each and EVERY register was posted "card only." So much for self checkout. There were only two "human" cashiers open, so there were lines. So as we waited with our small single purchase and three dollars in hand... there we waited for several minutes. When we were finally rang up, the price was well over $3. And after checking our receipt on our way out of the store, we noticed that we were charge $2.99 plus tax... Needless to say, the shelf price was out of date. There was no visible management to be seen, and what should have taken us less than five minutes, was quickly reaching closer to twenty. And to top it off, the cashier didn't even have any quarters or dimes in their cash register... Change came in pennies and nickels. Terrible service from the bottom up. Next time we'll shop across the highway at Walmart.

I came into this Walmart a few nights ago to grab some puppy treats for my puppy, the next day…read moreafter feeding him the treats he started to have horrible, diarrhea all over the house, not being able to control himself. So my wife decided to read the back of the packet of the treats. Turns out that they were expired. November 2025. I tried going into Walmart and letting them know about this, all they did was take down my phone number and tell me that I was going to get a call. Three days have passed and still complete silence. In my book, this is unacceptable. I feel bad for my puppy, but I also feel bad for us. It is not a easy task keeping up with this guy when he can't control his bowels.

I've noticed (mostly white) self checkout clerks will watch the brown people like hawks. Even the…read moreaffluent ones, like myself. No hello, just hateful stares- and also standing over you/behind you like a hawk. Other white shoppers, that actually look like they would steal something? Not a second glance, and none of the aforementioned treatment. Racism? I think so!

No one seems to know what they are doing. Unable to make an appointment for shot while in the store…read moreand for some reason couldn't make one on the internet. When to Rite Aid no problem.

good Good service, easy to find things, clean and sanitary, nice staff. They provide all you need…read morein abundance.

Too slow needs more employees now that that rite aid down the road is closed , I believe more staff…read morewould slove the waiting time

Just left the fuel center at Sumner Fred Meyer and was treated horribly by "Ricky" an older man who…read morewas at the window. I was fueling up at number 4 fuel station and it kept clicking off. I had to try to hold it the entire time it was refueling extremely slow and kept shutting off. I only filled enough to get to my destination. I went to the window wanting to inform "Ricky" that the pump wasn't working properly and he told me "no, it's you and the pump was fine" I asked him to repeat what he said and he swore at me and said the same thing. I know how to fuel my vehicle as I've been doing it for many years. This man was rude used poor language and should not be working with the public. I've never been treated so horribly when only trying to help. Will be informing others about this to be careful of this man and fueling up at this location..........

The pharmacy has the worst customer service I've had the displeasure of having. The youngest staff…read morethere have major attitudes and I'm gonna a call them out on it. I've called a couple times and never was told hold on or hello or please wait justvstraight to hold no greeting. This place is terrible. I'm going somewhere else even hell would have better customer service and better attitudes.

Everything is perfect from the minute you walk in the door on the phone they're nice and friendly…read moreeven on Mondays but in all honesty I trust their advice over the doctors I mean they're both smart but sometimes Nicholson's is just the best still has that Old time smallTown feel

My husband picks up my medications because I'm handicapped. He really likes all of the employees…read morethere. When I call to get refills I never feel judged and they've never been rude to me. Every pharmacy I've ever been to without them knowing why I was taking the medicine they would give him bad looks and were so rude to him. My husband's so glad he goes in and isn't embarrassed. Peggy Brown