We were regular customers every Saturday... An error was made on a pick-up order, so we called to complain. The "manager" immediately issued us a credit for the next time we came in to purchase an order (paid for extra turkey and added avocado which was NOT on the sandwich, but clearly on the invoice). The next Saturday my wife stop to pick up lunch after her class, and the guy at the counter could not find the credit in the computer.... eventually the manager located the small credit in a second computer, but the counter guy was rude, threatening, argumentative, and basically called my wife a liar because he claimed he put up our sandwiches the week before and stated he didn't make any mistakes. We complained to corporate who answered our complaint online and said the franchise owner would contact us within 48 hours. Never heard back from the owner or a manager. Mistakes happen, but you don't attack the customer and make a scene in the restaurant at lunch time over $5.00 in extras left off one sandwich. This place has lost our regular loyal business.... too many other sandwich shops in the area. read more

I usually have a wonderful time eating my sandwiches from here. I get the same thing every time, the turkey, provolone & pay for EXTRA avocado. Today I was not happy, either the instructions weren't read or someone was having a bad day, the extra $$ I paid for it was happily taken though. read more

Jimmy John's - Sandwiches Near Me - Tucson, Arizona

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Horrible customer service. Would not let a little kid use the bathroom. When he did the rep gave nothing but snarky a rude remarks about it. Will never go here and truly appalled on how they would treat customers I've eaten here before And will never come back. read more

I can't believe how delicious my sandwich was... it was my first order and it was perfection .. ordered the Vito ...what was so special? The roll was extremely fresh the sandwich was packed very neat simply delicious. Also the oatmeal cookies are outstanding. Goodbye Jersey Mikes Hello Jimmy John's Don't hesitate .. perfection! read more

I'm very disappointed in the lack of communication and protocols in place. I understand that the store was closed due to a break-in and that you're waiting for an area manager to release operations--but there should be a better process for notifying customers. I drove over 45 minutes to pick up my order, only to find out that you weren't opening. You had two hours since you should have been opening to notify me. There was more than enough time to send a notification or update customers in advance. It's frustrating to make that kind of trip with no notice. I hope you'll consider improving your communication protocols for situations like this moving forward. read more

The prices were extremely ridiculous...$32.78 for 2 sandwiches and fountain drinks...I will NEVER go to Jimmy John's again...I could've gone to LUKES and grabbed to combos for less. read more

DO NOT EAT HERE BEWARE. Ordered lunch "Ghost Wrap" Spent from 2pm - 9pm constantly running for the bathroom and had to leave work early. Nasty case of Nausea, stomach craps, bloating, diarrhea all after eating here. read more

Not worth $15 for one sandwich! One skinny slice of turkey 2 skinny 4 inch strips of bacon gross iceberg lettuce 2 slices of tomato and some cucumber. The whole thing was a gagger and not worth the money can get a better sandwich at circle k! read more

Food is good. Service is fast. Too many rules on building a sandwich. For example, we ordered two sandwiches. One sandwich meat couldn't be put on the other one because it was against their rules to put the extra meat from the person who didn't want the salami on their sandwich. Also, this restaurant is right next to a military base, yet they don't offer a military discount. read more

Jimmy John's - Welcome sign - Sandwiches Near Me - Tucson, Arizona

I don't understand why there are negative reviews at this location. I order delivery from them pretty frequently and have only once had an issue with my order. They forgot my chips so I called and let them know- the manager was who I spoke to and he let me know that I could go to the shop and get a free sandwich at any time for my trouble. I never followed through with that, however, I appreciated the gesture. He also sent someone *freaky fast* to deliver me my chips. I am thankful that I have this place to count on when I am in a bind for a fast, tasty sandwich. read more

We were so excited to finally eat at Jimmy John's. Yawn...nothing exceptional. The one redeeming thing about the sandwich? They use Best Foods mayo and you can taste the difference! The shop itself, very disappointing! 4 people working behind the counter and all the tables were empty. Upon further inspection, it was because they were all dirty and the floors under the tables covered in sandwich debris. Yuck. Like all sandwich shops, I will give it a second try, in hopes they were just having an off day. Fingers crossed! read more

Jimmy John's - We shall see if the cookies make up for the sandwich. Y'all know that a great cookie can bring you back, and back again! - Sandwiches Near Me - Tucson, Arizona

You'd be perfectly justified in saying, "Eh, it's a sandwich". But let me set the scene: You planned out your day well and brought sandwich fixins for your lunch, remembering you did the same thing last week and still have bread left in your desk drawer. You open your desk drawer. You pull out the bread and tell yourself, "I don't think it's supposed to be blue!" Jimmy John's to the rescue! Your soon munching on a freshly made, perfectly customized sandwich, delivered at mind-altering speed and your blue bread blues are gone. Don't forget the pickle... it's kind of a big dill! read more

Service sure was jimmy fast. All but one delivery man. He was sure not jimmy fast. Too bad for him, although he might have just been having a bad day. Hopefully his luck turns around. Update; he became jimmy fast. Good guy! read more

Staff at this location is killing the game! Drivers running to and from their cars, while the team on the line working together well and getting sandwiches out freaky fast. The happy and friendly work environment makes it a pleasant location to dine in at. Only critique is its a little hard to communicate your order over the music, especially with a mask on. read more

I don't know what I'd do without Jimmy Johns and their amazing delivery! When I am working in my Tucson office, I am so focused on work that I completely forget about lunch. That's when I hop online and order Jimmy Johns. I love that I can log into my account and it already knows how I like my sandwiches and what sides I want. I can schedule delivery for later in the day, or get it immediately. And man, are they fast! I feel like within 10 minutes of placing an order, the receptionist is calling me to tell me I have a delivery. Jimmy Johns is my go-to lunch option in Tucson when I can't leave my building. read more

I came home one day to find a Jimmy John's door hanger with a FREE SANDWICH coupon attached. i studied the fine print, front and back and saw no restrictions on the sandwich. So one day after work I went to Jimmy John's near my house. I walked in around 7pm and there were 4-6 employees at the front of the kitchen/counter area. As I walked in, they all looked at me. A young guy greeted me and asked what I'd like. I told him I needed a second since i hadn't been there before. I decided on a turkey sub, no mayo. I asked if they had green bell peppers and they said no. Fine. I asked for extra turkey, which they obliged. When the guy rang me up, I told him I had a FREE SANDWICH coupon. He told me he would have to charge me for the extra turkey. I asked him why, because the coupon said FREE SANDWICH. I asked him where it said that. His only response was that he "had" to charge me like $2 or something like that. I paid him the two dollars in cash for the extra meat on my no-longer free sandwich. The cashier asked me where I got the coupon, so I told him on my front step. He told me, "That means we deliver to your house! You can get this sandwich delivered to you in the future!" Great. The sandwich itself was extremely, excruciatingly tasteless. It was like something out of a school cafeteria. I couldn't believe how bland everything was. Ungh. Never returning, and disgruntled at the false advertising. read more

I cheated on that other sandwich joint when I had an affair with Jimmy John's, and I don't regret it one bit. Their bread is delicious, customer service is lickety split, and the store is clean with ample seating. AND they deliver. Dudes, it doesn't get any better than this. Go for the veggie- you won't be disappointed, it comes with avocado! Beware of the parking lot, it can get sketchy at night, but what else is new- it's Tucson. read more

All jimmy johns locations are pretty awesome. They run a crack staff of sandwich artists and getaway drivers. If only they had a breakfast menu to make it the elite delivery conglomerate it has the potential of being! Minus one star for the occasional unprofessional teenager. read more

Last night we were in our hotel room looking for places that would deliver. According to Yelp, certain places deliver but when we called it was not on the weekends or not that late. So I figured I'd try Jimmy John's... I have to laugh ha ha, because they are freaky fast, it was delivered quick! And the sandwiches are always good at Jimmy John's. So thank you, because I couldn't exactly leave my hotel room with a sick baby and husband in the wheelchair! read more

I was craving a delicious and fresh sandwich. I walk in and was immediately greeted by the whole staff! A pleasant surprise in this hot town. There was constant and humorous banter as my #9 was being made. I will be back again and again for both the tasty sandwich and the non stop uplifting conversation!! read more

Best place to eat! Lexi and Matt were helpful and accommodated what I wanted! Thanks so much guys, your customer service is amazing!

I love the sandwiches. Lexi and Matt were amazing and had great customer service. They went over and beyond to make my experiance great!

Subs so fast I freak! Jimmy John's is the bomb! Quick food, quality ingredients, grey poupon, helmans mayo, delicous peppers, crusty bread, and a consistently tasty experience. The service is always good and staff friendly. My only complaint is sometimes they go so fast I have to have them fix things they missed in making mine. Quick, consistent, tasty, and fun sums jimmy johns up nicely read more

For a quick sandwich I think Jimmy John's is the best. I'm pretty picky when it comes to quality meat lol and I think theirs is the best! The rolls are always fresh and they really are ridiculously fast! The staff are always super friendly and the place is clean. Their music is also really good! read more

I order from this store on my lunch break probably once a week. Delivery is always super fast despite it being a high traffic area (hence me ordering delivery vs driving myself). Occasionally, like today, I stop in on my way home to pick up something for dinner. The staff is always really friendly and it seems like they're having fun. Thank you, Angel and Jamie! read more

Seriously awesome. What's better than JJ's delivery and Mach 4 speed? Eating in their restaurant and having it quicker! A+++ guys and gals! read more

Wow! That is all I have to say. My sandwich was made before I even paid, and the bread was so soft, yet so structural. I ordered a gargantuan and had no problem eating it. This store always greets me as soon as I arrive and has the best bread I have ever tasted. I will be back weekly for my lunch as they really do things right!!!! read more

I used to like having a quick lunch here. But around the first of last month my husband and I took our son and daughter-in-law to launch here. Before we sat down to eat our bill was 90$. I had them changed my sub to a 6 inch. So did my husband. The bill went down to 70$ Honestly the food was not worth 70$. I love JJ but don't think I will eat there again. read more

This is the best Jimmy John's in town! These cats made the best sandwich I've had all month and had it ready before I paid the bill. A group of five walked in and one of the staff, who was on his lunch break, sprung into action, leaving his food, to assist two others on the sandwich line until all the sandwiches were complete. Freakin awesome! read more

I wanted to update my complaints against Jimmy John's. When I send an e mail to a business I usually get some kind of response, even a stock reply. Nothing here. Apparently they don't care about customer feedback. Hell, even Taco Bell will respond to a complaint. From the great reviews on here, there was obviously something wrong with the store that day. They don't care to respond or address the problem. Fine by me. My family eats a lot of subs. One shop's loss is another's gain. ( My point in this update is simply telling what happens with Jimmy John's if you complain. Nothing... which I find unacceptable, even from a sandwich shop. ) read more

First visit to Jimmy Johns...and last! We'd heard good things and being a chain, we expected the same. Upon arrival, the place was empty, which was a little suspect. Ordered our food and were a little surprised that there was no salt or pepper in the entire store; the workers made it seem strange that we would ask for such an odd condiment on sandwich. As we were eating, we had the pleasure of watching one of the workers carry a toilet brush out of the bathroom like a torch, dripping as he went down the main aisle, right by our table. It was as he proceeded right by the sandwich making station through the kitchen that we decided to pack up and leave. Guess this was why the place was empty! Other than that, the food wasn't bad, pretty much a homemade sandwich...nothing that resembled "gourmet". read more

Wow, clean place, extra friendly staff and fast..... but the sandwich was nothing special, rather an epic fail in my book. I ordered no 17, the Porker. Ham was fine but what was with the cold barely cooked bacon??? I had to pull the sandwich apart tho figure out what the weird texture was I was trying to chew. Flavorless hard cold bacon. Ickk. Could the cheese have been sliced any thinner? you could have seen through it, and one lousy slice of it. Nothing special about the white bread, but it was fresh. The Jimmy chips are awful, why only offer kettle style? Kettle are too hard, stale without being stale. I really don't understand what the big deal with this place is. Yes better than Subway, but that's not saying much. I'll visit PJ Subs when I need a good sub from now on. read more

Excellent service, quick and delicious, very attentive. Remembered me after only a small handful visits spread out over a couple months. Always smiling and generous. Clean behind the counter, in the dining area, and the bathroom. Good stuff Jimmy Johns! read more

I forgot to leave a follow up for this business since I called or wrote to give my complaints and I got $20-$30 in store credit to visit again by management and was very appreciative, so they made good on their mistakes:) Sorry this was a very long time ago and I've been without a computer for a very long time read more

No swiss cheese waht kind of gourmet sandwich can it be. Today was my first and last visit.

Just as advertised. Freaky fast! Never had to wait, by the time you finished paying, the sandwich is already waiting for you. Sometimes you can buy the bread from day before for cheap read more

This place gave me food poisoning!! Was not a good day for me. This place is over rated and the sandwiches are bland. First and last visit ever. Enough said. read more

Excellent choice of sandwiches with a menu to match your appetite. Feeling hungry? Try the JJ Gargantuan with hot peppers and BBQ chips. Feeling carb-conscience? Try any sandwich as an "unwich"! read more

Walking distance to the Courtyard Marriott Motel, this Jimmy Johns is one of the highlights in this godforsaken corner of Tucson. They make the sandwiches quickly, and just the quality is same as any other Jimmy Johns. And the kids working the joint were more polite and efficient than at most other fast food places. A 4 star experience if there ever was one. read more

Everyone at this location is amazing! My personal fav is the manger Anthony aka Tony he's awesome n knows what I want when I go in!! U rock bro!!! read more