One of my favorites for sub sandwiches. They are always friendly and talk to you about what you like . They are pretty fast about getting the food out as well and if they are really busy they will still talk to you and let you know when your food is ready. I like the drink selections as well and i have two favorites of sandwiches from here two. Thank you all for your service and friendly manner. read more

Idiot employee forgot meat, cheese on my sandwich & pickle. I called and manager would not speak with me and I was civil in speaking with two mental midgets that took the name on the order and our phone number and chose to blow us off. We had been spending about $200 a month on sandwiches at this restaurant and that now ended with their blatant disrespect of us as paying customers and acknowledging their mistake and offering to provide us with what we paid for. You have no management team and no INTEGRITY. read more

Ordered the Italian and it was swimming in dressing. They use Honey ham in the sandwich and it doesn't really belong on the sandwich. It was sweet..and that's weird for a sandwich. I don't think my sandwich was made correctly- this can't be a sandwich they ment to serve someone. Chili is decent, and Miss Vickie knows how to make chips so I gave 2 starts. read more

Firehouse Subs - Italian swimming in Italian dressing.. - Sandwiches Near Me - Tucson, Arizona

Good food. Easy to order on the app and easy to pick up for a working lunch. You can custom order on the app and add items or delete items that you don't want. I have a smoked turkey added extra lettuce, olives, and pickles. It was great. read more

We went there yesterday, 11/01/25 to try the advertised Thanksgiving turkey sandwiches. Not even close. The turkey was dry and tasteless, the dressing tasted odd, presentation was sloppy, served in cheap paper boxes, no cranberry, no trays. The salad was ok but cost extra. First and last visit. My wife and I both cook; we know food. Sign on front door says "Keep out". ? read more

Firehouse Subs does a lot of philanthropic work throughout the year - discount days to honor various professions and then periodic big donation days too where profits go to xyz. Today my son and I came after a hard day's yard work to enjoy a bogo for teacher appreciation day. Turns out it was yesterday! But the mgr, Aaron, immediately ok'd it anyway after I showed him my creds, salvaging my cool dad rep! Their hot subs are the way to go. We ordered a medium NY Steamer and Smokehouse beef/cheddar brisket. At 8 inches and about $10 each they're on the pricier side but - as so many others noted - the bread is better than most and the meats are lean and thinly shaved. Altogether a really good sub. I'd probably tackle a large next time though. Fountain drinks are self-serve and dispense via a digital kiosk where you can choose from two dozen various sodas and MinuteMaid juices (Coke products). I love those dispensers, even if deciding can be a bit daunting. Clean, gender specific bathrooms and ample private parking round out the experience. Oh and it's right next door to Cold Stone! read more

Firehouse Subs - Drinks kiosk (5/2023) - Sandwiches Near Me - Tucson, Arizona

I come here 2-3 times a week and I'm never disappointed. I just want to thank Rob and the other employee I didn't get his name but it was just them 2 and they were killing it, busy and all. My sandwich was amazing. Thank you both. -T read more

KEVIN WAS THE BEST!!! and mya danny and the guy in the back!! they were so friendly and nice and helpful! the food was amazing i will definitely be coming back!! read more

One of my most favorite sub sandwiches. Their flavors are outstanding. Firehouse just does it right. It doesn't make any difference which sandwich you get, it is just a gob smackin', grubbin' sandwich. So good. I do go out of my way to have a Firehouse sub. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs! read more

Good and service excelente , sandwich's so delicious and soups us well. Co customer service is excellent.

I love the concept behind the business and the influences it draws from fire departments. There are real fire jackets from the Tucson Fire Department hung up on the wall by the registers! As for the subs, there weren't any wow factors. I have nothing to critique on, besides for the price! It's a little pricey for what they are. They were still yummy though! Just an average sub place. read more

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Was it the mood for something maybe a little bit healthier and so we went past firehouse subs and decided to give it a whirl. It was not a normal time to get food for there was virtually nobody in the place. It was nice and clean though. I liked the patio area. I tried the spicy Cajun chicken with the loaded soup. It was pretty good. The service was professional and nice. Price was alright. I like the idea of supporting emergency services. Overall it was good and I'd have it again. Not my top for sandwich places. read more

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There's mold on this sandwich and it was a work luncheon. Ew ew ew ew. Never again. I hope you can all see the picture. Other than that everything else is good but simple fact that they are not sanitary is insane. read more

Firehouse Subs - It speaks for itself. This is a ham sub. It comes with a moldy sandwich, lays, and a cookie. - Sandwiches Near Me - Tucson, Arizona

Horrible experience recently at this location. Our orders were incorrect thr staff were messing up multiple customers orders while we dined here. When we got our food, that was still made inaccurate. We didn't want them to fix it because of the type of attitude ms that were being given by staff. The restaurant dinning area climate was very hot, humid and uncomfortable. Overall it has been sometime since last eating at a Firehouse Subs and I did not miss it. I can't recommend this location to anyone. read more

Michael was the person who made my meal. I was in a hurry and he was just so fast and so nice. His customer service was everything especially during this time of the year. He went over my order and made sure it was to my liking and what I ordered. Love his professionalism. We need more ppl like him. Thank You Michael. read more

Firehouse Subs - Sandwiches Near Me - Tucson, Arizona

Good food ....staff is extremely unfriendly. Like they hate working there on the pricey side too

Decided to give them another try. Nope. The sandwich was cold when I got it. Even colder when i got home 5 minutes later. Still lacking in ingredients. No napkins or fork in the bag. Bag wasn't sealed like before. Not sure what happened. Used to be the best, not it's nothing special. Definitionally not worth the money. read more

I had had Firehouse Chilli before and it was always tasty, never had a sandwich. I must say I have been sleeping on this place. The bread was fresh and was very tasty. I got the club sub and it was one of the better ones I have had. This place uses some pretty good quality ingredients, and you can tell it pays off. It was slightly expensive, but I guess you get what you pay for. And as always the chili was amazing. read more

Jesse was super kind and efficient, and the food was fast, also a clean restaurant! Thanks to Joey and Ella as well! I also appreciated how they offered me a cup of water as they could tell I worked outside. Definitely will be back! read more

Friendly staff, place was clean and the sandwiches tasted great. Unlike the other location in Tucson this one knows how to use the proper amount of condiments to make the food taste well and not soggy. The only negative I saw is the guy wiping tables used the same rag the whole time and never rinsed it. read more

Satisfied the heart. Great dinner choice for on the go road trip with the family! I guess you can say you will love it here.

The staff was very friendly and professional, not to mention the food was made exactly to the lady and I's liking. This place makes Jimmy Johns look like weenie hut Jr's. 10/10 recommend. read more

I enjoyed my first time at Firehouse Subs! They made sure to enforce safety measures by enforcing masks and social distancing while inside the restaurant. There was inside seating, but tables and chairs were separated at a healthy distance. The customer service was great and my sub was absolutely delicious. 10/10 I highly recommend and will definitely be back! My sub also came with a pickle which was a nice surprise! read more

Firehouse Subs - Firehouse Steak and Cheese Sub - Sandwiches Near Me - Tucson, Arizona

Today was our FIRST time trying fire house subs! FOOD IS AMAZING FOOD IS DELICIOUS !!! Created our own Pastrami, and had a Turkey Sub. The reason for my 1 star is because of the Cashier Aaron. My Significant other is trying to order his create your own, and Aaron is beyond disgusting with his attitude. He asked the difference between the deli mustard and if it's the same as yellow mustard, Aaron gave us a Snarky "no", he asked for the topping and Aaron POINTED at the sign as if we are animals, of the toppings instead of respectfully saying "this sign right here provided your options of toppings" Aaron had a nasty attitude and was extremely rude and didn't smile, he was negative the entire time at the register. My Significant other just said "sorry it's our first time". He asked to make sure the sub it hot and Aaron's response was "their not cold" okay? You can simply say "oh of course all of our subs are hot in house" And We shouldn't have to apologize for asking questions when it's our first time Dinning in. The service by Aaron was just awful. We ate outside because we had our dog And I go inside to ask for a bowl of water and Aaron just hands it to me instead of simply saying "of course" . There was a sweet girl who was a employee who was talking to us and was amazing we appreciate her. We appreciate the line cook for creating our subs to be fantastic! What I do NOT appreciate is a Employee like Aaron, who does not understand what guest service satisfaction is, does not understand how to smile, clearly does not understand how to properly speak to guests especially when it's their first time Dinning in. I can assure you if I even return here, the moment I walk in and if Aaron is there I WILL walk out and I will NOT eat there if he is there considering how disgusting his service style is. 5 stars for the Excellent Food. 1 Star for Aaron creating a bad first experience to me and my significant Other. read more

Came in for a sub, left with nothing. All of the staff don't have any customer service skills at all. It's strange when the customer says hello to all three workers and barely gets a response from one. Customer service is trash and ruined my appetite. Definitely not coming back. A greeting goes a long way, better than the attitudes they employ. read more

I had a medium sub ($7.69 normally, but I got it free for my birthday because I'm on their mailing list). Food and service were both good.

These guys are great! Customer service is always top-notch. Love the selection of hot sauces too. I usually order from the app and never had any issues. They know me by name now, so instead of the standard "welcome to firehouse" greeting, they say "welcome back to firehouse bruce!" read more

Firehouse Subs - Grilled chicken with bacon and Monterey Jack-YUM! - Sandwiches Near Me - Tucson, Arizona

Been to other Firehouse locations and decided to try this location when visiting the Northwest side of town. No disappointment here !! It's great to know that you can visit different locations of Firehouse and get the same great subs, fantastic service, and clean restaurants !! Kudos Firehouse - still my favorite subs . . . especially the Hook and Ladder !! read more

Firehouse Subs - Sandwiches Near Me - Tucson, Arizona

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I ordered the Spicy Cajun Chicken sub and it was fantastic! The shop was clean and appropriately spaced and the staff was very courteous.

At a time when so many businesses are struggling and not a lot of people are dining in, it is sad to walk into an establishment and be treated like a burden. This is the second time we had a negative experience at this location. The (manager?) Ariel had a negative attitude and when my husband asked some questions about the combos she was visibly irritated and annoyed which made the experience uncomfortable. We realized that the small sandwiches were too small even for a little kids so my husband went back up to the counter to order another one and I heard her say a smart remark which I will not repeat. Probably won't return. read more

First time we ordered from here ,sad to say you blew it!! Ordered mayo and lettuce only on my sub and got the works was able to pick off the onion and the tomato but the brown mustard not so much... who the hell puts brown mustard on a sub anyway?? So shout out to any one else who doesn't like brown mustard don't eat here because even if you don't order it your going to get it!! read more

The sandwiches were pretty good. I like the Firehouse theme as well. I would have given them a 5, however the meals are a little pricey. BOGO today on retailme not btw. If you don't mind the price, go give them a try. You won't be disappointed. read more

Usually I'm a big fan of capriottis. The cold Italian is the best sub outside of New Jersey. I ever heard had. My husband was extremely fond of the New York cheesesteak. This past week, I was somewhat dismayed. I ordered the New York cheesesteak, because they still were advertising it, even though it was a special. I also asked for hot pepper relish on my sub. Well, it was a pick up so I didn't check them before we sat down to eat. The sub had no peppers on it hardly any lettuce, I don't think there was onion on it, but it was still quite good. On the other hand, I got a plain cheesesteak, not a New York cheesesteak, a plain cheesesteak with nothing but cheese on it. The waitress brought the bag over it look like she'd rather be any place but there. However, the lady behind the counter was charming, and helpful. I still really like it and I'll go back, but this time, even if it is a pick up I'm checking it before I leave. read more

Its my first time here... I thought another deli sandwich shop... But it was like being in the twilight zone and i into a New York deli. The place was vast and clean. The variety of sandwiches seemed endless with make your own option. They had a few suggested sandwiches on the menu, the usual club, tuna turkey. Then they have their specials like hook and ladder and the engineer... U have to go there to find out what they are. They gave me a sample of their corned beef deli and it was freshly cut and delicious. The club sandwich I had was amazing! A nice fresh baked it seemed bread with a warm core. The contrast in temperature gave a curious and inviting flavor to everything.... Hard to describe. The sauce was sweet yet tangy with a heaping pile of meats nestled between the lettuce and tomatoes. Just the right ratio of sub bread meet sauce and veggies. It was truly delicious Highly recommend for a new York in Tucson sandwich shop. read more

Firehouse Subs - Sandwiches Near Me - Tucson, Arizona

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Iam a people person I spend lots of money on food purchases.I was in Firehouse Subs,the morning of4/26,about 11am I no before noonish your employees where very unfriendly and just had no people skills. I want eat there again the meal was over 40 dollars will be the last dollars I spend there very negative energy. read more

I'm not a big sub person at all, so when my friend suggested it I rolled my eyes and went with it! OMG THE BEST EVER! Since her and I have been there I have gone back and tried every single sandwich there is not one that I would say there isn't a bad Sub they are to die for you have to try this place especially if you don't like subs because you will after this! read more

Today was my first day trying Firehouse Subs. I ordered off of Uber Eats, and I ordered the turkey breast with some customizations. I enjoyed the bread; the texture of the toast was just right, however I believe the roll was buttered and then toasted, or the griddle had oil or something on it, and the butter gave a bit of an off taste as to how it reacted with the rest of the ingredients. The turkey and cheese did seem high quality, the turkey did not taste smoked by any means, but there was just a pound of mayonnaise in the way of really getting to their flavors there, and I just happen to prefer a little less in the way of condiments. The vegetables were a little soggy because of the mayonnaise, as well. Overall, is it a terrible lunch? Absolutely not. Would it be my first choice over other sandwich chains? I would have to try more off the menu to widen the perspective of my palate. I want to try the BBQ brisket or another recipe of the steak and cheese sandwiches, as I believe those would be a fantastic choice given the bread's texture. Until next time, Firehouse Subs. Sincerely, Anna read more

Sandwich was fresh but not what I expected... the cashier didn't ask if I wanted to add extra toppings to my specialty sandwich...

Was a nice Saturday evening and I was craving a New york Steamer. So we came in to the Firehouse subs and were warmly greeted. The food here is fresh and served hot. The people are nice and don't rush you to order. I like that they have a TV to watch. read more

Firehouse Subs - Sandwiches Near Me - Tucson, Arizona

Another sub sandwich place. Ordered a large Italian. They have one of those new computerized Soda machines. Not much to say about the sandwich either. Didn't have a lot of character to it. The service was definitely much better than the sandwich. read more