I have to give a huge shoutout to two employees at Jersey Mike's (Manager Anna and Denise) who made my visit amazing! From the moment I walked in, they greeted me with genuine energy and kindness! They kept such a positive vibe the whole time making everyone feel welcome! Honestly, it's rare these days to see people go above and beyond like that, and they absolutely did! Big thanks to them for turning a quick sandwich stop into such a good experience! The sandwich was amazing and exactly how I asked! I will be returning to this store for now on! read more

Today was my first and last visit to this location. Came in at 1130 AM. I was the only customer. Five emps behind counter ignoring me. Finally able to order 2 regular tuna sandwiches. No brainer. Was told "we may not have enough tuna because of night shift". Employee checked and bought out ample tuna salad. He spread the tuna on the bread and shoved the 2 sandwiches aside for someone else to finish assembling process. But no emps made the effort to complete the sandwiches ??? Waited five more minutes as customers, with their half-built sandwiches, waited for completion. Will continue to patronize Subway. Subway emps work harder with less help. This place is a not worth the WAIT. Terrible service. read more

We love the subs, but too often (at this location and one other), they do bot nake the subs as instructed. This time, I asked for my sub to be grilled and instead they grilked my wife's sub. I didn't have time to argue the point. Something similar happened at a different location last year. Nevetheless, food is fresh and ingredients are fresh and we like the food. read more

I cannot say enough about how much I enjoy my dining experience every time I decide to go to Jersey Mike's! Food is great and I'd like to recognize one person that works there that always treats me as a very valued customer - Jared! He is always very kind and professional - thank you Jersey Mike's for making it a definite favorite! read more

One of my favorite go to spots for great sandwiches. I love how fresh the ingredients are and the service is spectacular! The staff are always great. Good portion sandwiches as well. Good environment as well. read more

Jersey Mike's Subs - #31 California Chicken Cheese Steak - Sandwiches Near Me - Oro Valley, Arizona

My guy and I stopped by to pick up two sandwiches for a date night at this Oro Valley location last night. This spot is clean, bright and the employees were super friendly. All the employees had masks and the customers that were in there on our visit wore masks also. The hubs chose his usual, Turkey and Provolone, and I went with the Veggie. We both asked for extra pickles and mayo (him).. Let me tell you, my guy loves extra mayo and always is disappointed in what he gets but this store got it right and he was so happy! And me? I'm not a mayo fan but they put exactly what I needed with mustard No complaints about this store. And, yes, we'll definitely come back here. read more

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A year plus some ago they had a much different staff. The last time I went I had to wait more than 30 minutes for 1 sub. I avoided going back for a long time and when I did it was off hours to avoid more than a few customers ahead of me hoping to did not take that long to fulfill my order. A few weeks back my wife wanted a sub on a Saturday so we went at a peak time. There was a good size line. Unlike the past staff this newer crew was on top of every order. Working fast and moving the line with remarkable speed. I was so impressed I asked for the manager and she was very happy to hear how well her staff were doing. I also want to point out she was also in the thick of it directing and helping make subs, getting her hands dirty setting a great example for her staff . Great turn around and impressive crew and manager at this location finally. Well done. read more

Food good. Slowest Jersey Mike's in Arizona. You have only so long to eat lunch . They need to have a little urgency. It wasn't that busy and I spent way to long in line. read more

I don't care what others say, I have NEVER gotten a bad sandwich from Jersey Mike's. I enjoy them.

Wonderful fresh sandwiches every time . The staff are so nice and they take pride in how the prepare your sandwich to your liking. I crave one of these everyday . read more

I called for take out and the person on the phone was very informative n very nice when we picked up it was a bit pricey but the food was very good and the service was great... read more

A solid performance in the art of making sandwiches. The staff was friendly, fast and proficient. The sandwich as usual was made to order and was delicious to the end. read more

This sub shop sets a new low bar for stupidity and plain greed. I ordered a BLT sandwich. Not complicated, right? Oh so wrong. What I received was 2 pieces of plain dry bread. That's it. No filling at all. Just 2 pieces of bread. When I called them they tried to say they didn't know what i wanted on the sandwich. Uh how about bacon , lettuce and tomato? They sure charged me full price though. 2 pieces of dry bread?! Really? We'll never order from the again. Honest mistakes I can overlook. Laziness and just plain greed are deal breakers. Do NOT patronize Jersey Mike's. They richly deserve to go out of business. read more

Our second favorite place to gets sandwiches. Sliced to order meats and cheese not just sitting in a tray for hours. Bread is good as is the mikes way. Great customer service read more

Great sandwich's excellent service. Every time you walk in you're greeted with a smile, gotta love happy employees

If you are ordering a pickup order, you have close to a 100% chance of it being incorrect. I tried to give this location another try but it's the same inattention to detail as it's always been. read more

They ONCE AGAIN messed up my order AND LEFT OUT FOOD. Another messed up order, I WILL NEVER return. Fool me once, shame on you. Fool me twice, shame on me I suppose. I gave them another chance after contact by a manager, and here we are back at square one. Melissa called, and even asked if we were ok with a bread substitute because they were out of white, and she then proceeded to make both my #3 and my moms BLT with Lettuce, Tomato, Onions, and Vinegar when we requested none of it. DO NOT go here. They cant fix it this time, I will never return now. They took my money again, and this time stole some of it by leaving out my drink and cookies. read more

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sandwiches are good of course but my god, the boys who work here need a lesson in multitasking. none of them can slice meat/make sandwiches and chit chat at the same time, food takes longer than need be bc they're prioritizing small talk. in the nicest way possible, unless the customer is clearly interested and engaged and wants to talk... just hurry up and make the sandwich. like there's a line let's move it along read more

Good sandwiches but they constantly get my order wrong. And not little things, i'll order a Giant Sub and will receive a regular. This has happened to me 3 times from here. Jersey mikes is good but i'll be going to a different location read more

Jersey Mike's Subs - Sandwiches Near Me - Oro Valley, Arizona

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Just left this location 15 minutes ago and had to give a shout-out to the guys working! It was pretty busy, with lots of pick up orders coming in and several customers trickling in and out. I had four subs myself, all with specific changes and such. They worked so well together, very calm and no crazy rushing around. They took their time, every order was perfect and delicious. I tried the new Portabello version of a Philly and it was amazing! Definitely returning soon. Thanks guys for a great dinner on a night I really wasn't up for cooking! read more

This place is super consistent! Always friendly, and always on point. No matter which sandwich you order, they will always taste the same everytime you go there. They're deli counter is always clean. They're meat is sliced as you order, they're bread is baked in house and they're cheese is also sliced there. I highly recommend Mike's way! Which is a lot of oil, vinegar salt pepper and herbs. It may seem like alot but the way the bread is baked its purpose is to hold all that liquid and absorb it...have you ever heard someone say " man that thing has too much flavor!" Neither have I, lol...enjoy guys! read more

This is the SECOND time my order was placed on the app and paid for in advance was not ready. This time, after 45 minutes we walked out. I later tried to call to address the situation and was put on forever "hold", so had to hang up. I'm disputing the charge with my credit card company and will not go back, which is too bad, because the sandwiches are really good. Just poor management at this location. read more

Just had lunch with four of my peers. The place was busy but the staff was fantastic. We were greeted by friendly people and the food was predictably good. The reason I 'm writing this review is because the staff was extremely professional and did a great job managing the business and the patrons. While there, we had the opportunity to observe a cantankerous, rude and impatient patron belittle the staff because he had to wait a few minutes for his food. Once the childish behavior was about to conclude, he vowed to write a scathing review for having his precious time wasted. The staff was spoken to in a manner no one should be addressed. In spite of this, they still apologized and provided the miscreant a discount card. 5 stars for professionalism and patience. Thanks for being good humans. read more

We enjoy the subs at Jersey Mike's. The bread is always fresh, the ingredients always fresh....and you can't go wrong with "The Juice" on a cold veggie sub. I always get extra.....love their combo of red wine vinegar with a good olive oil. Last night we stopped in after errands, and the young guy (receipt has the server as Charlieg) behind the counter seemed totally spaced out. We had to repeat our order 3x. There was no one else in the shop but us. It was 6pm and he told us that he was beat as he was there since opening. Come to find out that opening is 10am....LOL. My husband and I who do work 8-10 hours a day just had to chuckle and thought "welcome to the real world youngin". A young girl finished making our subs, as a girl and and I assume her father showed up and our server Charlieg came from around the counter and started hugging on the girl. I can only assume boyfriend and girlfriend. Remember you are still on shift Charlieg and should be professional up until you clock out. read more

We were lazy and wanted something quick and close. Jersey Mike's recently opened a location in Oro Valley. Even though Jersey Mike's hearkens back to my days at the Jersey Shore, it's still a chain. My wife got the all-American, I got the Kahuna. Both "in the tub" i.e., without bread. Senior discount all day everyday helps. (Yes, I'm that old). Oracle and 1st Ave is gathering quite the collection of chain food joints, offering a bit of variety for those so inclined. Of course the real test for a steak sandwich or hoagie is the bread. Since we didn't get bread, we'll reserve judgement. read more

Jersey Mike's Subs - Down d'Shore - Sandwiches Near Me - Oro Valley, Arizona

Well, it's jersey Mikes and always good food. Service....well my theory is don't ask for a tip for prepayment online, when you can't get the order right. If I go thru the steps of selecting what I want, then tip, it's not a lot to ask to get it right. Or...don't pre-ask for a tip. I worked in kitchens through HS and college and never asked for or got a tip, so not like I'm aloof to the job. read more

Real good subs. My favorite is Original Italian. It's great to be able to get a Jersey sub in Arizona.

I stopped in Thursday afternoon. No one was behind the counter to order. After a couple minutes someone came out from the back to take my order. I ordered a giant #9. This person only made a regular. I asked him if I didn't speak correctly because I ordered a giant. He said he would correct it. Then I was asked how I wanted my sandwich. I responded, Mike's way no lettuce add pickles. He proceeded to make my order and started to put lettuce on it. I again asked if I didn't speak correctly. He responded with, it's been a long day. He proceeded to finish my order without putting pickles on it. At this point I said, I guess I didn't speak correctly. I asked for pickles on my sandwich. I love Jersey Mike's sandwiches but this was the worst experience I've ever had at a Jersey Mike's. I doubt that I will return to the Oro Valley location. read more

For the genre this is about as good as it gets for corporate sandwich shops. The ingredients are fresh, the service was fast and friendly. This place just opened up for biz in Oro Valley and I would say it's a breath of fresh air sandwich wise. read more

Jersey Mike's Subs - Great subs - Sandwiches Near Me - Oro Valley, Arizona

My order was rudely taken come to find out by the manager, the guy doing toppings was struggling with a customer. Line was 10 people deep and manager asked the guy in front of me to move up where there was no place to do so, I suggested that someone should help with toppings because 1 guy moving up would not help the line build up. I was asked to leave the place because she got her feelings hurt I guess, I said no and she threatened to call the police so I did. Sad I like Jersey Mike's but won't step foot in this one as long as they retain the current manager. I called corporate to file a complaint waiting on a call back from them read more

edit: Resolved the issue, thank you. I will be returning, the subs are really good. I've eaten here like 20 times and there was really only an issue once that was then resolved. read more

Love jerseys Mike's sandwiches. But man tonight I received the worst possible service. Did not know I had to order my sandwich toppings IN ORDER!!! Did not catch his name tag but it was a taller young teenager with curly hair and a blonde streak. Hopefully the manager can point this youngster out. He was repetitively shaking his head and shrugging his shoulders as he added to my sandwich. No type of customer service. Almost walked out and did not bother to give this establishment my money! I'm familiar with Jersey Mike's stores and this by far has to be worst. Manger, do better with your team!! read more

Small subs, overpriced, and none of the employees encourage social distancing, nor wearing face masks. Not 1 hand sanitizer in sight. Don't think I'll be back. read more