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    Chick-fil-A

    3.1 (174 reviews)
    Open 6:30 am - 10:00 pm
    Updated 3 months ago

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    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Dogs allowed

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    Chicken nuggets and  waffle fries
    Dee O.

    The food was very good. The staff were really nice at work there. They're very friendly.They asked if we want any more soda they got us a free refill and mints

    Flowers on clean tables!
    Caroline W.

    Food was amazing! Peach milkshake was a bit weird but actually pretty good. Restaurant was very clean, flowers on each table is an amazing touch. All the staff were very friendly and offered us refills at our tables.

    Honey Pepper Pimento Sandwich (Spicy)
    Robbie H.

    I believe this is my first time at this location :). Here are some of my thoughts when I visited Chik-Fila-A this past weekend and tried their new sandwich. Food: The new sandwich is definitely flavorful, you get a little bit of everything in the sandwich as expected, but in some instances the pimento seemed to be nonexistent. I suspect the honey flavor masked a lot of the pimento portion of the sandwich. I do think I may have gotten a little bit of pimento in comparison to other reviews I've seen. Temperature: The food was tempered correctly, no issues here. As expected they do a great job with temperature of food. Atmosphere: I went thru the drive-thru, and they were definitely excited to see me :). Value: Expensive in my opinion. As I've mentioned in other reviews, I think Chik-fil-A like many other establishments suffer from the rise of food cost. Particularly they've gotten really expensive here. In short you're definitely paying for quality here. Recommendation: I would try this sandwich again, to see if the pimento was just underserved, so that I can get the full experience of the sandwich as opposed to a strong honey flavor (which I know the sandwich name implied). I was hoping to get a strong reaction from the pimento but it wasn't in the cards heh. I'd still recommend this sandwich as its still really good!

    Slimy/fungus like lettuce leaves in 20% of salad.  Had to be picked out.

    1 star - but I deducted 2 stars because I compared it to the last 5 Chick-Fil-A's I've visited. I have not rated those Chick Fil A (Phoenix/Flagstaff) because... heck they are a model of consistency (usually). Normally getting a 4 or a 5. 1) I got spicy chicken sandwich - a 5 star! 2) and I got a side salad - a negative 2 (due to 20% of it being slimy moldy looking lettuce) 3) Wife got her usual Cobb Salad (10-15% slimy moldy leaves that had to be picked out) - 2 rating (due to inedible part of food). Overall score - 1 [See pic from my side salad]... Will skip all Chick-Fil-A's in Tucson going forward.

    Mystery wood chips

    I never post bad reviews but me and my friend came in and found these weird mystery wood chip like things in our fries. I thought they were just pieces of potatoes but they definitely were not. Much more hard and not brittle at all. Whatever it is it is nasty that it ended up in the fries. Serious health concern finding that in my fries. When we called all they offered was free fries for next time. Safe to say wont be coming back for those. [EDIT] after our second call we did end up getting a refund.

    Inside
    Mike G.

    The vibe and atmosphere at this Chick-fil-a is different than others I've been to. Lots of activity going on behind the counter. Lots of people with red shirts behind the counter with only one register open. Guy did come up to a register and asked if I was paying with a card. I said no, paying with cash, he just turned around and walked away. Ordered the chick-fil-a deluxe which was good. There were no condiments out such as ketchup, mustard or napkins. I didn't get any of those items in the bag. Had to go and ask for them. Not my best experience at a Chick-fil-a. It won't stop me from going back as it's a great place.

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    3 months ago

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    4 months ago

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    1 year ago

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    3 months ago

    Amazing customer service from nicole! Food arrived very quickly. also gave me water with lemon and overall was a very kind lady

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    9 months ago

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    1 year ago

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    2 months ago

    Granddaughters love this place. Excellent chicken sandwiches and milkshakes. Easy to order from the app and just pick up on your way home

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    9 months ago

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    3 years ago

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    3 years ago

    The people that work here are so nice. The woman at the window was helpful and made my day:) plus the food tasted extra good.

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    6 years ago

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    It was 1:30. I had run several errands and had an appointment at 2:15, so needed to find a fast…read morelunch. At Swan and Speedway is a Panda Express and that sounded fast and good. I walked in and a smattering of diners were eating. An L-shaped counter held the dozens of choices so a customer could peruse and choose. Since the hub wasn't going to be home for dinner, I decided on a plate of two entrees and a side, for around eleven dollars, providing plenty of leftovers for tonight. I chose Beijing beef, black pepper chicken and split my side half and half with lo mein and vegetables. The box of food looked yummy and I was hungry. The beef dish flavor was fine, but the meat itself was so tough it was like beef jerky. The chicken was good, but there were only three small bites of chicken with veggies. The lo mein was dry and flavorless, with no seasoning. I ate part of this disappointment, closed the box, and prepared to go to my 2:15. I thought about how I could doctor this for an improvement, but then I walked past the trash container near the door and chucked it all. I could forage in my kitchen for a better dinner than this. I am not a frequent flyer of chain restaurants and have no idea if my meal would have been better at a different location. I am not likely to find out. Oh, and btw, this store locks their bathrooms and you have to get someone to open them.

    Super friendly and welcoming service is their strongest asset. This place can get going at a…read morefeverous pace during the lunch rush. A lunch rush that I have happened upon on a few occasions recently. I have now eaten here 3 times in the last month, and when I pulled in on the first visit I found a stall directly in front of the front of the place. Looking through the plate glass windows, I saw a number of customers who were lined up and waiting to have their orders taken and thought, "Ahhhgh, that's a huge line." Despite this huge line (a sign that the place is pretty popular) I decided to show patience and "give it a go" (I've been to Panda Experss' a ton of times before, and know it offers decent food--the concern I had was for how long it would take.) My mouth was already a'watering for some Chinese food, so on in I went. My patience was not tested at all as I was served surprisingly quickly. Within a minute (it actually really was about four minutes) I was seated and chowing down on a satisfactory plate of tender flavorful chicken resting on a bed of chow mein. The portions here are abundant (at least for me they are, as I got the 2 entree plate for just over $13 and realized that it was a bit too much--so put the beef portion of the plate in a to-go cup. I would be shared it a few minutes later with an unhoused guy at a gas station down the road--who was thrilled and gave me a huge smile of appreciation and a thumbs up as he feasted and I drove away) Anyways. despite the large number of people waiting, the staff can efficiently serve the huddling masses. On all 3 recent visits in the past month, I have been very impressed by how the employees have rallied-together to do all that it takes to get the food out to hungry customers. The management here appears to really care about having their customers leave happy. All customers are greeted warmly as we enter and the energy here is warm and appreciative. I have been impressed by 2 different shift managers who, in my opinion, have the rare ability to rally the troops in a way where everyone working seems happy to "pull together". In summation...The food is pretty good--as is the value. Keep in mind that this is a fast food place that is part of an international chain, so it's not going to be crazy-succulent and decadent. It is also not going to served at a pace that will allow the food to be savored and reveled in. But you will get decent Chinese--and you will get it fast. As an added bonus, if you stay and pay attention to what is going on in the kitchen and service lines, you will likely observe what very effective inspiring leadership, and motivated team membership looks like.

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