It was 1:30. I had run several errands and had an appointment at 2:15, so needed to find a fast lunch. At Swan and Speedway is a Panda Express and that sounded fast and good. I walked in and a smattering of diners were eating. An L-shaped counter held the dozens of choices so a customer could peruse and choose. Since the hub wasn't going to be home for dinner, I decided on a plate of two entrees and a side, for around eleven dollars, providing plenty of leftovers for tonight. I chose Beijing beef, black pepper chicken and split my side half and half with lo mein and vegetables. The box of food looked yummy and I was hungry. The beef dish flavor was fine, but the meat itself was so tough it was like beef jerky. The chicken was good, but there were only three small bites of chicken with veggies. The lo mein was dry and flavorless, with no seasoning. I ate part of this disappointment, closed the box, and prepared to go to my 2:15. I thought about how I could doctor this for an improvement, but then I walked past the trash container near the door and chucked it all. I could forage in my kitchen for a better dinner than this. I am not a frequent flyer of chain restaurants and have no idea if my meal would have been better at a different location. I am not likely to find out. Oh, and btw, this store locks their bathrooms and you have to get someone to open them. read more

Super friendly and welcoming service is their strongest asset. This place can get going at a feverous pace during the lunch rush. A lunch rush that I have happened upon on a few occasions recently. I have now eaten here 3 times in the last month, and when I pulled in on the first visit I found a stall directly in front of the front of the place. Looking through the plate glass windows, I saw a number of customers who were lined up and waiting to have their orders taken and thought, "Ahhhgh, that's a huge line." Despite this huge line (a sign that the place is pretty popular) I decided to show patience and "give it a go" (I've been to Panda Experss' a ton of times before, and know it offers decent food--the concern I had was for how long it would take.) My mouth was already a'watering for some Chinese food, so on in I went. My patience was not tested at all as I was served surprisingly quickly. Within a minute (it actually really was about four minutes) I was seated and chowing down on a satisfactory plate of tender flavorful chicken resting on a bed of chow mein. The portions here are abundant (at least for me they are, as I got the 2 entree plate for just over $13 and realized that it was a bit too much--so put the beef portion of the plate in a to-go cup. I would be shared it a few minutes later with an unhoused guy at a gas station down the road--who was thrilled and gave me a huge smile of appreciation and a thumbs up as he feasted and I drove away) Anyways. despite the large number of people waiting, the staff can efficiently serve the huddling masses. On all 3 recent visits in the past month, I have been very impressed by how the employees have rallied-together to do all that it takes to get the food out to hungry customers. The management here appears to really care about having their customers leave happy. All customers are greeted warmly as we enter and the energy here is warm and appreciative. I have been impressed by 2 different shift managers who, in my opinion, have the rare ability to rally the troops in a way where everyone working seems happy to "pull together". In summation...The food is pretty good--as is the value. Keep in mind that this is a fast food place that is part of an international chain, so it's not going to be crazy-succulent and decadent. It is also not going to served at a pace that will allow the food to be savored and reveled in. But you will get decent Chinese--and you will get it fast. As an added bonus, if you stay and pay attention to what is going on in the kitchen and service lines, you will likely observe what very effective inspiring leadership, and motivated team membership looks like. read more

Fried rice had mo taste no bean sprouts. It had so much moisture the pint boxs felt weak .

Came in for an online order, got a bowl with fried rice, chow mein, and broccoli beef when I looked in my bowl there was only chow mein and the fried they completely forgot my broccoli beef read more

I was in at around 7 tonight (monday sep 8th) and i think it was bianca who helped me, at least thats what the reciept says. She was so helpful and sweet. She got me signed up to start earning rewards, and saved me 20% on my order. Made sure I had everything I needed, even things I didnt think of. Her customer service was 5 stars easily. Asked my packaging preferences and made me feel so welcomed and valued. Thank you Bianca! read more

We found a bug in our food!!!!! which was Absolutely disgusting. When we called the manager asked us to bring in the plate for "evidence" and once we got there to prove that there In fact was a bug he made it seem like it wasn't from their kitchen. His words exactly were " hmm this seems like a flying bug, we don't have those here". Keep in mind we ordered DoorDash and the orders are always SEALED closed, so how could it not be from there kitchen??. Overall this location is unsanitary and disgusting. DOUBLE CHECK YOUR FOOD BEFORE EATING IF YOU ORDER FROM THIS LOCATION. read more

Panda Express - Build Your Own Plate - 2 Half Sides - Chinese Near Me - Tucson, Arizona

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Excellent and friendly service. The food was served hot and fresh- exceptional service provided by Bianca (she should be considered to be a manager or trainer)- kudos to all read more

What is the deal with NO FORTUNE COOKIES!? We, my sister and ii have beem eating at PANDA EXPRESS more, recently. Of the Dozen or more times we have dined at the restaurant lately, we have received NO cookies when we got our orders at least 7 times or such. Each time we have asked for them at the counter later, and received extra cookies several times, I'll admit. Is this just us? We aren't the cutest or friendliest patrons, I'll confess. OR, is this a system wide scam to SAVE COOKIES? IF they short cookie 1000 diners, let's say, they KNOW that many, or most, won't complain about it. Some won't notice, others won't care, and some will have ordered theirs to go and be unwilling to resolve the issue. Luckily, we always eat in and have ease of complaints! :) OTHERWISE I love the food and will continue to eat there, cookies bogarted or not! read more

Panda Express - The wall and booth. - Chinese Near Me - Tucson, Arizona

This Panda is terrible. They're always out of the limited edition shrimp dishes yet have it available on DoorDash to order. So then you have to go through a whole process to get the order cancelled. When they do have the food available it tastes like it's old and gross anyway. Do your stomach a favor and avoid this place! read more

Ordered chow mein, fried rice, teriyaki chicken, kung pao chicken, and the super greens. Currently vomiting all night and have the runs. Had no other food the last 12 hours. Never returning. read more

Well they finally did it. The raised the prices so much that I will no longer be going to panda express. I was craving some orange chicken so I stopped by just for 1 entree of that and a medium drink. With taxes that was about $8. I understand things have gone up, but panda corporate is taking advantage. If you get a 3 entree plate it's gonna be over $15 with a drink. That's outrageous!! read more

Well I came here in high hopes of good take out. Been to others.. So we chose tHe 3 entre deal, to go. All served in a foam box so technically it's the same.. one cook , bare handed, no gloves. The dIshes with broccoli never got refilled, can't choose those. So we just picked the three across the front. Asked for vege spring rolls. In a minute. Pay first and wait. Nope , some kind of chip was next. Spring rolls , five more minutes. Ok, now I have more than a few minutes to watch this guy cook.. and rub his hand thru his black hair, and mash down the plastic and cellophane In the narrow overflowing trash bin. Then right back to cooking on the grill and deep fryer. When the timer went off for the rolls he was chatting with the girls in the corner by the desk. In the end it was 30 minutes start to end and less than ten people in line. The two broccoli dishes never got refilled. So no one got that. Ummm, yes I wanted that.. so I watched. I see the manager, Al reads Yelp.. you need to stand outside and watch your crew. This is no way to run a shift. read more

Drove 14 minutes to this location, and 14 minutes back home only to get less than half a bowl?! A complete joke to pay almost $9 for half a bowl. The location was completely dead/empty during rush hour. Came on here to see the reviews and now I'm not surprised as to why it's doing so poorly. I love Panda Express but this location needs a complete do-over. Wondering if they even care about the reviews left on here.. Moral of the story: avoid this location and go elsewhere! read more

Panda Express - Chinese Near Me - Tucson, Arizona

I've been going to Panda Express for years in California. I moved to Tucson in 2021 and frequently went to the one on Oracle at least twice a week. In California we received our sweet & sour or soy sauce in small containers if we asked, which was nice. The one on Oracle would not give out the containers, instead they used the little packages, ok I can deal with that, even though they raised their prices. The last time I was there in mid February, I was at the checkout and asked for six or seven of the sweet & sour with my meal and was told they have a limit of five and that was straight from the manager! That did it for me, I told him he could keep his sauce and asked if the extra 7-8 cents he saved was worth loosing a frequent customer, he just looked at me and said sorry. I walked out and I told him I wouldn't be back and haven't since. read more

I was tired of the easy, usual suspects for a work lunch meeting. I needed to place the order without taking the time to find out what each and every person wanted - 18-20 people, give me a break! Although the food is good, Serial Grillers for pizza, Baggin's for sandwiches and the like was getting boring. I decided to turn to Panda Express. Yesterday I used their easy online ordering for catering, selected the store closest to me, when I wanted the food ready for pick up, built my order for 18-22 people, paid and got the heck offline. Today I walked in to the store at 11:12 (said I wanted my order ready at 11:15) and they were just finishing the last batch of mixed vegetables and putting them in the tray. One of the workers carried my order out and put it in my car. The meal went over well and we all pigged out. Brown rice, mixed vegetables, chow mein, orange chicken, beijing beef, mushroom chicken, cream cheese rangoons and fortune cookies. Panda Express is a nice option from the usual boring "group" meals for these boring lunch meetings. read more

Today I visited this location about 1 hour before closing. Upon entering this establishment - I did not feel welcome. They only had 2 dishes ready (chow main and orange chicken) the woman told me "this is all we have and we are not making any more." Also they already had the chairs stacked up ready to close. I work in a food establishement and this is unnaceptable... you should be ready to serve the entire menu until the minute you close - otherwise.. why be open?? I exited and refuse to return to this location ever again - Customers are the only reason you are open - why treat this like trash. I think this woman was a manager as well? What a horrible way to set an example for your crew.. read more

Received multiple colors in my white rice. Not only fried rice: chow mein, rice, union, lettuce.. I ordered orange chicken and white rice. Only two colors should be in my plate. They rushed my order. I am disappointed. read more

Never going to this establishment again. Not only was the food that was presented old, the staff was very unprofessional and said that nothing else was going to be cooked fresh. They weren't going to close for at least another hour. Eat here at your own risk. read more

IThis location is only open till 9pm and they never seem to have all the food they should. I went in tonight at 8:10 and they were out of many dishes and said they weren't making more. The staff is rude. This is not the first time I have gone in and they are trying to close early so they only serve what they have.They don't allow anyone to eat in. I guess they figure since they don't own the store they don't care how they treat their customers. I went down the street and had some great food at the Twisted Indian. Now I will be going there if I want food to go. It tasted better anyway and the people are nice. read more

Angel was very helpful with all my questions the restaurant was very clean along with the food being delicious highly recommend

Went to this location at 8 PM on a Saturday night half their entrées were empty and I was informed that they weren't cooking any more food because they closed in 30 minutes even though there were several parties behind me waiting to order what a lousy restaurant read more

I came at prime dinner time and got horrible service. Takes forever for someone to take your order.

We stopped in here to get some dinner on our way home from work on Christmas Eve. The customer service was nice and friendly but it did take quite a while for fresh food to be cooked and ready to be served. The menu items we got were pretty bland and not consistent with the Panda Express flavors and tastes that we expected when we chose to stop and eat here. It is highly likely that we won't be returning to this location in the future. read more

Do not quite understand during dinner time, no one is making any food. I was told they ran out of food. Very disappointed and will look for another location read more

Poor service. The employee serving the initial line had a very poor and disrespectful attitude with little regard for what we were trying to order. This is an incredibly poor representation of what to expect when going to eat at Panda Express. I am upset and my family will not be returning to Panda Express. read more

Horrible !!! There is no option for no stars so they got one. Rude staff, no choices of food. When I asked for something to be made I was told no. They said the chicken was frozen and they couldn't make the string bean chicken. And when I didn't want anything else she said well don't you you at least want the rice. No I want a whole meal thank you. Then she walked away and was mad at me because she had already put the rice in he box and then she dumped it back into the bid container of rice. Would not suggest going there. It's clean for the most part. And that's about it. There's many more to go to, so I would definitely find a better one to go to. read more

I ordered a small drink with my meal, for two reasons. I'm on a budget and I'm trying not to indulge in excess of sugar in my diet. I had the small drink cup in my hand when I went to pay. I find out I was charged for a large drink. I asked the cashier to please refund me for the large drink and charge me for the small drink. She responded by handing me a large cup. I responded with, I don't want the large drink I would like the small drink that I ordered please, again I asked for a refund. She said, "We don't give refunds" I'm a reasonable person, I understand she just made a mistake. I also don't want to pay for something I didn't order. I asked to speak to the manager. Manager came over, and I explained what happened. I asked the manager "can I get a refund?" Immediately she went on the offensive telling me she trained all her employees to initially refuse refunds "it's bad for the store" All I said was.... I didn't think that was a good business practice, putting you're business ahead of your customers. She then went into hyper drive! Telling me I couldn't return to the store, and it's none of my business how she runs her store. She said all this with a very loud and condescending attitude. Embarrassing me in front of the other customers. Which looked uncomfortable at this time. I didn't get her name, but she was obviously the manager. 2:20 on 7/27/20022 read more

In my effort to call in advance, called this location and was put into an automated phone call circle and they never picked up. When I arrived and told the cashier, she insisted they didn't receive a phone call (so they need to be trained how to operate their phone system. Service was fast but they made a mistake filling my order. read more

These employees are horrible and rude. I witnessed them yelling at a customer about "stand back," and "stand behind the wall." Apparently they think they are the covid police. Nothing like minimum wage workers on a power trip. Jocelyn was absolutely horrible to this lady and should be fired. Her treatment of her customer was appalling. I almost walked out. read more

Been to a handful of Panda Express restaurants. Visiting Tucson from out of town, we went to this one around 6pm, expecting a bit of a dinner rush. (Should have checked yelp first!) PROS: -The place was practically empty at dinnertime. There were maybe 2 people in front of us. CONS: -They were out of a bunch of entrees. (The noodles were the only thing that looked fresh.) -We asked for teriyaki sauce on the side and changed our mind when we saw the girl give it a stir and it was a thick, congealed clump. -We waited about 10 minutes for numerous entrees to finish cooking. The girl behind us got a free drink because she had to wait. Our party of 5 got nothin'! -Cream cheese rangoons were chewy, not crisp. Overall... I think I'd skip this next time and try some place else. read more

I'm trying to eat more local and more healthy, so Panda isn't really my top choice. However, my friend needs to eat lower sodium dishes, and he surprised me by saying Panda has options for him, so there we went. I ordered up a 2-entree item and to be good, asked for steamed white rice (they have it in a kettle there, kind of hidden). The rice was good- I'm always pleased how pleasant it is. For my sides, I took a teriyaki chicken and an orange chicken. They were shocked I didn't want sauce on my teriyaki chicken, but I was holding off to be a good boy. Both were delicious, utterly delicious. I ate like a voracious animal. My friend took a side of veggies and orange chicken with his white rice. He loved the veggies but dumped the cabbage as a non-cabbage eater. We took two large drinks to go and the total was about $18 and change. Not bad for a filling, delicious meal. I took chopsticks with me that I of course did not use, but will save for a rainy day. Good food- busy place. read more

Okay, so I'm home fixing meat ball for spaghetti. There was no door bell rIng. The only reason I know that someone was there because of my dogs barking. When I opened the door, I saw two separate packages. When I brought them inside, I noticed one was from Panda Express. I called the Irvington store near me and the girl told me the customers name and phone number would be on the receipt. I called the number and it was a business called Open Doors. I went through listening to all the steps you have to take to even try to talk to a person. I hung up after 10 minutes so waiting. I then called the Panda Express on 6th and interstate 10. After I explained it all to the girl that answered the phone she then asked me so you want to know if we do deliveries? I said No, A guy in a white car delivered me food that was not mine, she hung up on me. Then I called the one on Broadway and Alvernon, no one answered the phone. So, I said the heck with it, I'm eating it. read more

We walked up to Panda Express then walked home with our order. The older chinese lady that waited on us barely speaks English and gave us fried rice instead of white rice which was ordered for our grandchildren so I had to make white rice at home Its amazing how hard it is to get good help anymore. Watch them Like a hawk since that dont seem to understand English here in the US read more

I went in to get a to go order for kids. First, I waited at the counter for quite a while before someone came to help. Right before I went up the woman took the persons order in front of me, then disappeared, then came back and helped that same person again for sides, then grabbed some crab puffs out of the fryer for him. Finally she came to the counter and I asked for two plates with white rice and all orange chicken. Simple, right? Nope, she repeated it as fried rice and orange chicken what do you want for other plate. I said both are the same, white rice and orange chicken. She said fried rice? No, all white rice and orange chicken. Finally got it. Went to pay and lady at register asked (well not sure what she said). I said excuse me? And her response was to yell DO YOU WANT SOY SAUCE? I was so pissed it took everything in me to not yell back. I paid and went to my car shaking with anger of the the treatment. I work in customer service and I would never EVER treat a customer the way I was treated for a to go order read more

We love Panda Express for a hot and tasty Chinese take out. The food is always fresh, the staff pleasant and service is done in a timely manner. read more

Brittanie G. was very nice and accommodating to me and the customer behind me who had to wait for their order. She was apologetic and offered them 10% off their food order for having to wait. I was also picking up an Uber Eats order and my order was not ready so she offered me a fountain drink while I waited. She is extremely courteous and efficient. Management material if she is not already a manager. read more

Went to eat here at 12:45 and so many things were empty!! Not busy at all one person ahead of me with a list he was picking up and half of what he wanted was empty as well!! This place won't last long!! read more

Twice I've had to leave this panda with no food in hand or belly. They are always out of food and there is consistently a "5 minute" wait for anything I'd like. Will continue to eat Panda Express, just at other locations. read more

longtime fan and frequently satisfied customer. Fresh ingredients, great service with one exception ...sometimes it seems they take a long time to ring up our order, which if we order to eat-in ends up being cold by the time we're seated ...best option is to order it for takeout in the to-go containers regardless of where you plan to eat. Wish they served Coca Cola instead of Pepsi. read more

I always turn to Panda Express when I need a quick Chinese food fix. This location is so quick with their orders and they even offer online ordering now so you can skip the line and have your food waiting for pick up! read more