These ladies dont take care of a customer order right. They give u a time of dilivery and and over exceed the time.i had to go there an hour later after my lunch break is over .didnt eat. But waisted time going there to get talked back like if its my fault.from their manager to the the rest of them calling names talking about me because im the angry customer. They kept on hanging the phone so i had to personally go there to get a refund .first time and last not that it matters ordering or buying from them there.. they are ghetto as is in person and worse on the phone unproffessionally. They need better customer skills and a better leader (fake blond) read more

Definitely NOT "Freaky Fast" more than 1 hour since I placed order, it just arrived. Checked in on app, saw it had gone out for delivery much earlier. See attached picture. Calling and trying to get an actual understanding of when it was going to be delivered was poor. "Any minute now" is what she told me. She then admitted that was just her assumption. A canned response to get me off the phone for sure. She said only two drivers, and some days are busier than others. I told her that Jimmy John's needs to change their slogan to "Freaky Fast...sometimes, but not so much if we're busy" Sandwich is now SOGGY! Oh, and I checked "include napkins" on the app. It's listed on the receipt. Yet they failed to include napkins. And these people want $15 per hour minimum wage...Unbelievable. read more

Jimmy John's - Status update...see time stamps. "FREAKY SLOW" - Sandwiches Near Me - Niles, Illinois

I went there to pick up my food, ii ordered it tru DoorDash. They were in the process of cleaning the place. The lady did not wash her hand when he prepared my food, and she was yelling at me. read more

I don't normally review fast food venues. But I was so disappointed in this experience. Needed to order something quick to satisfy a hunger pang , no groceries in house and had to be on my way for the day. The delivery took over 30 min but that was actually NBD. The delivery guy was super sweet and followed the advise to call my phone so I could run down to him. The sandwich, was not up to my usual JJ expectation tho. And I'm not a very picky bitch but this time I was . The tomatoes were too thick cut, one with the ass stem still stuck in it I asked for extra vinaigrette, I like my sandwiches drippy don't judge me , but that was nowhere. Also. No Italian seasoning whatsoever This was a thick tomato sandwich on super awesome bread but dry and no flavor pop that you should expect and receive on an Italian Sub. You guys really missed the mark. And I ordered early. No excuse except lack of caring. Or as plainly put, those working there obviously don't give a shit. Even my pickle was warm and soft. ( don't go there ) But I say no to this particular location They truly don't care about quality read more

Jimmy John's - Sandwiches Near Me - Niles, Illinois

5 stars for the guy who waited on me yesterday. What a fabulous personality. Apologized for the 2 minute wait...cheerful..helpful. Give this guy a raise/promotion. He embodies customer service read more

Went in at 8:30 pm. Ordered a large ice tea. Filled my cup with ice, there was no tea. The clueless moronic employees refused to give a refund. I won't be back to this dump. read more

They always have my sandwich(s) ready when I order them. Their bread is fresh and the Mets and veggies are always fresh. They have even told me when they remove specific items because it'd isn't look fresh. read more

Horrible service I was waiting for 1 hours for delivery and the sandwich was saggy nesty wet the word tuna in my live I wood not recommended this place to any body meaty place read more

Takes over an hour for a lunch order, has happened twice now. I am said to say it is not freaky fast anymore

Placed an order for one sandwich in 15 min advance with mobile app because I was on my way to somewhere. Then I waited another 20 mins in store.. there were two staff and weren't that busy. Please do some quality control in this location. read more

Manager was very rude, they messed up our order and didn't want to fix it and manager gave me attitude when I was asking for an explanation, $33 for two sandwiches is not worth it read more

Angry, unwelcoming, and rude are the words that can describe the employees working there :( looked like they didn't want to be there.

Our company frequently orders lunch for meetings that are scheduled for longer periods of time during the lunch hour. Last week, we placed an order three days in advance to be delivered at or around 11:45. It was finally delivered at 12:45. Thinking we caught them on an "off" day, we gave them another chance a few days later. This one was 30 minutes late as opposed to an hour, but still unacceptable since many of our meetings are scheduled by the minute. The only reason I am giving two stars as opposed to one star is because the orders were correct. We won't be ordering from here again as they have proven themselves unreliable where service is concerned. read more

This place is not Freaky fast at all. Twice now my order has taken longer than it should have, (more than 20 mins).

Worst tuna sandwich I've ever had. Horrible. Maybe they make some other sandwiches better but not tuna.

I received a delivery order for a sandwich that was not suppose to have tomatoes in it. No big deal, except I got this sandwich for free because of a credit i received for getting a sandwich with no tomatoes in it from a previous order placed a few months prior. I called and informed them of this mistake and they offered to send another driver with the correct sandwich. Not soon after, i noticed i was missing the chips i ordered. i called back so that they can bring me 2/3 items I ordered. At least they got the drink order right. read more

I eat Jimmy Johns alot for lunch. This location was very bad. First of all. The bread was super hard and skinny. It was size of a corn dog. Second, they charged me for Med drink but gave me a small cup. I found it out after i already left. I guess i will just not come back here read more

Very disappointed normally I go to another one which is located near Elmwood park they are friendly and the sandwiches taste great. But this place the person who took my order was rude and to top it off the sandwich wasn't the best. The management needs to look into his or her employees.. read more

No complaints... Good simple sandwiches, good ingredients. Biggest plus: their commercials are quite accurate... They rock when it comes to speedy delivery!!! I don't think any place delivers as quickly. Very reasonable prices. I will keep ordering, for sure! read more

Yesterday there was a brunette/black hair female at the register; I didn't catch her name but the name on the receipt says Tynan. I won't say she was rude but she most certainly was not friendly. I got home with my sandwich and saw that my order was wrong, no surprise there seeing how she seemed less than enthusiastic to take my order in the first place. I got 2 bags of chips, a cookie and was holding a drink, she just handed me my sandwich didn't ask if I needed a bag. When I reached over the counter to grab a bag myself she still didn't offer any help. I'll give this location 3 stars only because usually I've had no issues with this place before. read more

I stopped into JJ's today before work for a quick bite to eat. I'm not a big JJ's fan to begin with, but it was convenient for my drive to work. I ordered #16. Unfamiliar with exactly how they work at JJ's, I didn't know that you can add different toppings, but had to do so before the sandwich was actually made of course. I ended up taking out the cheese and mayo. According to the menu, leaves the sandwich with bacon, lettuce and tomato. I wanted to add dijon mustard, but it seemed like a hassle to the dresser. I also added, and paid for, avocado spread. He made the sandwich fairly quick, so I took off as I was running late for work. When I got to work to indulge in my $10 sandwich, I found that the major of bites I took consisted of lettuce and bread. The meat was not spread evenly at all. There was also no avocado spread on it. I was pretty disappointed because the sandwich tasted pretty bland. Ultimately, I will not be back. read more

I was feeling trapped, I had been there for three hours... I realized that my car still didn't have tires on it. I made a run for it. To Jimmy John's! It was the same veggie sandwich with the same wonderful mayo and the same bbq chips. But oh so good ! read more

Super fast!! All they need to do is add jalapeños to their menu & they'll be perfect!!

I always love their sandwiches and this location fills a gap between Glenview Ed location and Niles. As always accurate orders and "freaky fast" read more

I tried ordering from this Jimmy Johns for delivery, being that our apartment is 0.9 miles away. According to the gentleman I spoke to on the phone, they do not deliver to this area. He also mentioned that the other Jimmy Johns that is 2.5 miles away will not deliver. Apparently we are in the Jimmy Johns no man's land. Interesting business practices. All I ask is that the gentleman with whom we spoke on the phone, and whomever decided to designate the delivery area for these particular establishments, never, ever procreate. Thank you and HAPPY NEW YEARS!!! read more

I ordered a party plater turkey ham veg their was 1 thin slice of meat on the sandwiches first time ordering jimmy johns people said they are good after those people seen these sandwiches they all said unbelievable. my fist time getting jimmy cheap on the meat johns. IT WILL BE THE LAST TIME. IM AM SENDING CORPORATE A LOOK OF THESE LESS SEE WHAT THEY THINK ???????? read more

No customer service skills. They messed up my sandwich 3 different times I went there. On top of it they try to close 40 mins early so make sure you go couple hours before they are scheduled to close lol. read more

Food takes way too long for delivery. Over twenty minutes. That's not freaky fast, at all. And it asks who a sandwich is for, when you put a name they don't even put the name they just put the menu item number. Quite disappointing for someone who likes to put silly names on things!! read more

Slow and they got our order wrong! I ordered a #11 and I didn't get that sandwich, something else, but didn't notice until we left and got home. Another sandwich order clearly stated no mayo, open the sandwich and its totally slathered with mayo. The person who made our sandwich had long hair that I didn't think was appropriate or hygienic considering he's making food. Gross! read more

This place has been good, with fast deliveries to my workplace. Occasionally they get a sandwich order wrong, but overall, the quality and reliability is there. read more