Caution when eating here - there's a male with long hair making sandwiches and his hair was found in my sandwich . All the females with long hair have their hair pulled back in a ponytail. The same should apply to the males. The hats they are wearing is not working in preventing hair from landing on the food. read more

Why have hours saying you close at 10 when you guys close earlier than the time listed lol. Waste of time

Came here the other day... Review is a little overdue... I love Jimmy John's and this location didn't disappoint. My usual order at any Jimmy Johns: #12 Beach Club w/ extra veggies! Cut 3 ways. And I added BBQ kettle chips. (Yum!) Staff were friendly and for that I will return to this location. read more

Jimmy John's - #12 w/ BBQ kettle chips (: - Sandwiches Near Me - Downey, California

I enjoy Jimmy John's sandwiches. This location however has issues. They can't seem to ever cut the sandwiches in half, nor can they quarter a pickle. If you're ordering for delivery be forewarned that it may take anywhere from 10 minutes to an hour even if your location is less than a mile away. read more

Jimmy John's - Sandwiches Near Me - Downey, California

This place was good at first but later fell off due to the lack of communication. I keep requesting my sandwich in half and it almost never is. Today was my final day tryingvtye place out the lettuce taste old and was brown. NOT GOOD!!! read more

Hours of operation say that this location closes at 10 pm. We showed up at 9:35 pm and they had their doors locked, then waived us off and yelled that they were closed. This is disappointing and unprofessional considering a customer making the drive at a time when most places are preparing to close. A possible solution to prevent tricking customers may be to close the store however many minutes it takes to prepare closing procedures. Had we seen that this location closed at 9:30 pm, as opposed to 10 pm, we could have decided to leave earlier or choose somewhere else to eat. read more

Came in as soon as they opened as I was hungry! Ordered three sandwiches and they were all great! The staff was nice and quick even thought they were swamped with online orders. The bread was fresh and soft and the ingredients were fresh. read more

Nothing but accommodating and friendly. An extra star for their work and support with schools in the Downey community. - Gourmet veggie: long sub that has double the cheese. Avocado spread , lettuce, and tomatoes are also in the sandwich, but really, it's a cheese sandwich. Provolone, I think. Fresh and tasty. Filling. There's never been a wait, and the workers are always friendly. Parking is a little troublesome at times- plaza is busy during lunchtime. read more

We love working with this Jimmy John's! I work at a school near by this Jimmy John's location in Downey and this location is one of the only places that we do business with for food. Jimmy John's catering does such a great job. The sandwiches are always on time and tasty. We work with Jessica and she makes sure the students are well taken care of. Which is all you can ask for as a teacher. Sometimes Jimmy John's also sends the staff sandwiches to show their support of the teachers. Thank you Jimmy John's in Downey for always working with us and providing us with support to not only the students, but also the staff. read more

Asked the guy what Jimmy Johns is known for and he said "their speed of service." Nothing about the sandwich quality? Maybe something about their ham? I wasn't even asked what I wanted on my sandwich. And also I was told these were all cold sandwiches and couldn't be heated like subway or Jersey Mike's. Not sure how this place will survive with other sandwich shops all around this one. The first impression was lacking and haven't tried the sandwich yet but in this freezing Los Angeles weather I would have preferred a hot sandwich and not a cold one and I really don't care about the speed of service as long as I get at least the comparable items as the other sandwiches in the area. read more

Jimmy John's in Downey catered out lunch for our office yesterday. Order was placed on Friday and delivered on time on Monday. Great customer service and good sandwiches. Thanks again Jimmy John's!!! Yanelli took my order and had great customer service, read more

Why can they never cut the sandwich in half as requested is crazy to me. 2 orders in a row within a few days apart and they just ignore that request. The drivers are friendly no issue there and the food comes quick I am just curious as to my requests being ignored lol Well today the sandwich was cut in half but I asked for no ice in my drinks and of course I grab my cups and there is ice lol read more

First and last time coming here. This is not a sandwich shop. This is a salad shop. I ordered the # 16 (The Lulu). Apparently, the Lulu is lettuce stuffing with ONE slice of turkey & one strip of bacon. The bread is disgusting. I just threw it out. The service is as bad as the sandwich. I watched them bag 2 customer's orders but they left mine on the counter. I could've gone to the market, bought everything I needed to make a sandwich 10 times better & paid less or the same. $7.49 plus tax for a lettuce sandwich... BS!!! Jimmy John's is CRAPPY CRAP!! read more

Jimmy John's - WHERE'S THE TURKEY? WHERE'S THE BACON? Absolute TRASH... - Sandwiches Near Me - Downey, California

Horrible on Apple Maps it says open till 10 I head there at 8:40 and it's closed they need to update everything

Love Jimmy johns, but this location has the worst customer service. I really hope the owner looks into this because we are not in a time where customer experience should be this poor. Will continue to eat at Jimmy Johns but in different locations maybe, where the staff doesnt take out their misery on their customers. The manager at this location has no business holding a key to a business let alone running the business. read more

The Downey location is the best! The restaurant is always clean, your order is made freaky fast AND the staff are the friendliest people! I won't go anywhere else for a sub sandwich now that we've found Jimmy John's at the Downey Landing! They also have fun giveaways and customer appreciation days and have provided our church with certificates for the kids as well as other things! Thank you for loving your customers and your community!! read more

Jimmy johns was first discovered by me in OC. I was always wondering when it would come to good ol Downey (sarcastically speaking). But it did to my surprise. Tasty Sandwiches. The bread makes the sandwich. It's crunchy on the outside and super soft in the inside. I had the Turkey tom. Delicious. You can add chili peppers too, boyfriend got those. Chips & soda. 2 sandwiches about 14$. It's my fav. Must try read more

Jimmy John's - Turkey tom, yum - Sandwiches Near Me - Downey, California

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I tried this place twice and didn't write a review right away because I wanted to be fair. We first came in for some to go subs on customer appreciate day. I didn't think it would be fair to judge them on such a crazy day so I won't tell you that we waited for 45 minutes to place our order or that our subs were wrong or that they forgot to give us our $1.50 pickle or...well you get the picture. So we came back and gave them another try. This time our order was right because we complained about the last incorrect order from customer appreciate day so the girl made sure to get everything right. This is what I think: OVERPRICED AND UNDERWHELMING! 8 inch French Roll and THREE pieces of meat. THREE!!! I don't like a lot of meat anyway, but honestly, that's stupid cheap. It was all bread and definitely lacked flavor. I tried oil & vinegar and mustard and still shitty. My hubs fed his to the dog and tossed the rest. Sad. For $6, there should be at least 5-6 pieces of meat per sub. Even dumb Subway gives you that much meat. Probably won't be back but I am sure they won't miss me. On a positive note, every single employee I encountered was extremely nice and friendly and pleasant. Excellent service. Just no dang meat!!! read more

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If you're looking for an overly dressed sandwich, this isn't it. They used freshly baked bread which is soft but has that slight chew. Their meats are thinly sliced and paired together perfectly with the veggies. Just want the meat and cheese? You can order it that way too. We ordered the Italian Club night and the Vito. They were similar in flavor but the Italian has ham in addition to the genoa salami and capicola. Added the hot peppers to the Vito, which added delicious flavor and just a little heat. My husband thought the sandwiches were a bit dry but if you like more dressing or mayo, I'm sure they could slap a little extra on for you. Customer service was excellent - they explained the menu to us and were very friendly. The sandwich was made quickly as well. I'll be back to try more! read more

Jimmy John's - The Italian Club night. Love the thinly sliced meats and Italian dressing. - Sandwiches Near Me - Downey, California

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Bread was very over baked and hard. I typically order from a jimmy johns by my home rather than work and the quality at other locations is so much better than this location. Very disappointed. read more

Jimmy John's - Hard overcooked bread - Sandwiches Near Me - Downey, California

Great customer service and delivery. Great tasting sandwiches. Never have any issues when ordering from here. Friendly staff and tasty bread. read more

Been to jimmy Johns a lot and I have always gotten great service and food, tonight was a nightmare, the guy helping us was rude and very unprofessional. We got a club lulu that got destroyed and looks terrible, then we ordered a number 13 and we got it with just cheese and avocado. They also said they were out of 9 grain wheat bread, at a sandwich place! Worst service I have ever received from any fast food place ever, the manager really needs to rethink what kind of people he hires. If you are going to work in the food industry and have terrible customer service and prepare the food like they don't care. read more

Jimmy John's - Sandwiches Near Me - Downey, California

Try their new sandwich that just came out super soggy cold I asked him if they heated the sandwiches up they told me no so it basically has three pieces of gigantic cheese on it soggy and it was the pesto challenge super disgusting I threw away at $17 right in front of them and they did not give a s*** super disappointed to people that worked here seem like they were on drugs one was constantly on her cell phone with a poor attitude. read more

If your looking for the perfect balance of protein, vegetables, bread for your sandwich well Jimmy John's on Lakewood Downey Landing is the place. I had the Tuna & Cucumber with I had pickles added free. It was so delicious I could taste everything on the sandwich. My daughter had the Turkey. We both were so surprised of the quality and freshness of vegetables, meats and there bread um um good..baked to perfection nice crisp outside and soft inside did not leave crumbs. When you walk in it is very clean friendly staff very menu knowledgeable. Helpful in suggestions explained what was free and actually has tasted some menu sandwiches. read more

Worst delivery service ever : Second time I've ordered for Delivery and they messed up my order : I called to explain and the manager Wendy Gonzalez whom would not give me her name at 1st was absolutely rude. She stated that they only forgot one thing in my order as if it wasn't a big deal and there where no napkins or straws in my bag which she stated you have to request napkins !!! Who's ever heard of Having to request napkins we are eating do you ever have to request straws when you're eating when you order a drink it's assuming that you're going to get a straw correct again will never eat there again or delivery from that place ever again the people are extremely rude read more

Extremely slow. 5 people behind the counter , while only 4 customers. I waited more than 20 mins . That's crazy slow for a cold cut sand which . read more

I absolutely love Jimmy Johns! One of my go to spots for sandwiches. Jessica and her team are the sweetest and definitely very accommodating. And the cookies!!! Omg the cookies!!! So glad there is a JJ near me! read more

It's amazing what one persons bad personality can do. I Brought my dad here to grab lunch today at 12:45pm to be exact. (I couldn't get her name since she wasn't wearing a tag) It was our first time at jimmy jons. The Food was okay and was prepped fast. The place was very clean. However, the cashier had a very bad attitude. There was about 6 people working at the time and only one cashier. We waited in line for about two minutes and when our turn to order came around Not only did she rush me to order but when I asked what kind of bread they had and asked about a specific one she shrugged and made a confused face/noise at me as though I was stupid. I then asked about their new product "the Frenchie" and AGAIN, she kind of sighed and gave me an attitude. After ordering and as my dad and I were walking away she loudly apologized to the man behind us saying "sorry about that", sorry about me taking an extra 20 seconds to decide what I wanted to eat ? Why couldn't one of the other 5 people that were on their phones take the second register ? This bothered my dad very much and let's just say that I had a hard time eating my food after that. But that's not the end! As I was getting my drink I overheard her whispering to the other woman that was behind the counter, something about me in Spanish. I speak Spanish - you're not so slick. Whoever reads this review- corporate, managers, etc. I am a paying customer- which also works in customer service- I should not be treated as though taking my order is a burden. You will lose clients by having this girl represent your restaurant. My overall first experience was terrible, I won't be going back again. read more

I've been a frequent customer of this place and have loved everything I've tried. #17 is usually my go to sandwich. The taste is always fresh. Their jalapeno chips and chocolate chips cookies are also a must for a side order. I wasn't much of a sandwich shop person prior to Jimmy John's opening in Downey, but I really do recommend this place. They also serve the local in many different ways. I've always seen them working with the local schools and that is a plus for me. read more

Jimmy John's makes the most delicious sandwiches! When my kids and I are hungry for a good, fresh sandwich, we head over to Jimmy John's. Their meats and cheeses are delicious, and they have lots of healthy fillings to choose from. I also like that I can get my sandwich on fresh, tasty bread. One of my favorites is the #3, Totally Tuna. I'm picky about tuna, and Jimmy John's gets it right every time, plus with the addition of cucumbers and tomatoes, it makes this sandwich really special. My kids really enjoy The Pepe, with it's delicious ham, cheese, and all of the customizable fillings. Their commitment to helping our local schools is another reason why Jimmy John's is such a great place to visit. They support Downey students and teachers at special events throughout the school year, which is rare for most companies these days. We're so lucky to have a Jimmy John's in Downey!! read more

I had a bad experience at Jimmy's a few weeks ago at the Downey location. I had asked the cashier for 3 cups of water with my order, while I was checking out he handed me 3 cups and didn't say anything about charging me for them. I continued checking out and proceeded to go and get water. When I was about to walk out the door the manager started yelling at us to stop and pay for the water. I told her that her employee gave me the cups and said nothing about paying for them. She acted like I was stealing water cups and made feel stupid with her comments and accusation. I told her she didn't need to be upset with us but her employee for not telling us about it while we were paying. I have no problem paying for something just let me know at that time so I don't have to come back. So I told her to refund my purchase because of attitude and the way she was yelling at us and embarrassed us in front of everyone in the restaurant. She refused. We left the cups and walked out and while we were walking out she thanked us in a rude and sarcastic tone. Wow...I have never experienced anything like this. I don't think I'll be buying from this company anymore since they let their employees jeopardize their business and talk to their paying customers like this. I contacted corporate about this, we'll see if they call. read more

Love coming here! Great staff and awesome service! Come here mostly everyday for my #12 sub. read more

Jimmy John's - My awesome lunch - Sandwiches Near Me - Downey, California

First time trying Jimmy Johns a few months ago. Great tasting food, fresh meats/ingredients, and amazing staff members. I work nearby this location and got my coworkers to try it out. They all love it. We get busy where we work, so having them deliver is a huge plus and they are very quick. Highly recommend to anyone in need of their sandwich fix. read more

Yummy Sandwiches... delicious bread! Great customer service. Always polite and friendly

I've been going to this location since they opened and I'm never disappointed. The sandwiches are always great whether you go in to the restaurant or have them delivered. The staff is always friendly and happy. I've also ordered their catering and boxed lunches, they were very good too! read more

Love coming to this place! Awesome lunch spot for freaky fast and good sandwiches. Customer service is great. Staff is super friendly Definitely coming back! Beats all of the other sandwich concepts for sure. read more

Came here for the 1st time .... I got the Vito And it was so good!!! Love the Kettle Chips. This is by far better then Subway and Togo's I will be back. read more

I had my sandwich wrapped in lettuce, because I'm not supposed to eat gluten. It was quite tasty. My boyfriend who has is in the sub sandwich, it says that it is his favorite sandwich shop. read more

I love Jimmy John's but I actively avoid this location as they do not offer sprouts. Sprouts basically make the sandwich, so instead I'll drive to Norwalk instead. However overall, their service is fast and very fresh. read more

Really great service, recommended 100%. Very giving to the community! Really tasty subs and excellent service! Very clean environment.