Don't come here. They didn't check any of my fluids I watched sitting inside my car they only opened my oil cap so oil drained quicker and checked my air filter. My check tire pressure was on I didn't put air to see if they do their job. Guess what? They didn't I left with it on. Inspection like other jiffy lubes to check signals etc nope. All in all poor service won't be returning. Do yourself a favor and go across the street to valvoline! read more

Jiffy Lube - The team that worked on my car beware they don't check a thing - Auto Repair Near Me - Upland, California

I want to say thank you for helping me get an oil change last minute, I did not have an appointment and yet I was able to be seen quickly. Thank you to Mj and Ernesto for making this easy . I definitely recommend the Upland, CA location to everyone, great service read more

Service was great. Staff was helpful and friendly. Finished my oil change in less than 20 mins.

Great Service, Friendly,price is comparable to regular mechanics. I will continue taking my business to Jiffy.

Do not do not do not come here. They do not know what they are doing. I went there in the morning to change my oil and they couldn't cause the filter was "on too tight." And I get home few hours later I have a damn puddle of oil. Lube techs. please do not come here or any jiffy lubes. It's just a waste of time Edit: so I went to a local mechanic. They showed me the last person (jiffy lube) cracked the filter cap and did not inform it was cracked and let me drive home leaking oil everywhere. Could've burned my engine and had other problems. Thank god for JiffyLube. read more

Jiffy Lube - All those black dots are puddles of oil dripping - Auto Repair Near Me - Upland, California

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fast easy and fair. Excellent customer service and great facility. Very thorough for all the service offered.

Literally fastest oil change in my life! Everyone was so friendly and knowledgeable.10/10 would come again

This location does not only have speedy service, but the most extraordinary friendly staff I've ever had to pleasure to encounter. Michael made me thankful that quality human beings still exist. If I were you, I would pay that man what he is worth! I will now refuse to go to any other Jiffy Lube. You have gained a lifetime customer. Michael not only provided a quick oil change, but an experience I will cherish for a lifetime. In these times of crisis we rely on great human beings. You have one of the best. Thank you. read more

Ernesto and Jose were personable, friendly, and very relatable. The service and prices were explained well. I was able to use my coupon without an issue. One of my filters was really dirty and the other was still in good condition, I appreciate their honestly. They did not try to have me replace both unnecessarily. Thank you guys! read more

If I could give this jiffy lube a million stars I would!! I got my oil changed at a different shop, that other shop completely messed up my car and I got stuck luckily at the jiffy lube parking lot. I walked over and every single worker had no problem helping me. The mechanic working came out and drove my car around and even took photos of what the other shop did wrong for me. Then the manager of the jiffy Lube called the other shop for me!!' The same mechanic who helped me drove me over to the other place that messed up my car. None of this was their responsibility or their fault but they all went ABOVE and beyond to help me!!! I cannot thank them all enough!! read more

I was having a problem with my car and the transmission and decided to pull into Jiffy Lube, in Upland. Ernesto, the manager and his team were spot on. They had my engine running and checked my fluid level on my transmission. They determined that the previous mechanic had overfilled my transmission. They turned my engine off and preceded to extract transmission fluid from the over filled transmission. In less than 20 minutes, they had me back on the road. The car was running fine now. They were very helpful. I asked Ernesto how much I owed, and he said "no charge, but next time my car needed servicing come back and see him." With honesty and integrity like that I will be back for sure. Thank You Ernesto and team you won me over. 5 -STARS. Ron F. Rancho Cucamonga read more

If youre a woman, elderly, have a language barrier or someone who looks like they will over charge you for an oil change

My check engine light was on, I initially took it to the dealership but they wanted to charge $215 just to diagnose it. I decided to call around for better options. The first place I called was Firestone in Upland and despite them being busy on a Saturday, once I told them the issue, they asked for me to bring it there and they'll diagnose it for me quickly at least to see if it's safe to drive. Well, it turns out that it was an extremely quick fix and they reset it for me with no charge. I appreciate their service and the nice workers there. read more

Ed (general manager) and his crew are AMAZING!! They are all so professional, respectful and courteous. Came for our Dodge truck oil change and much more and they asked the right questions, and completed all service in a timely manner. Would highly recommend and will come back. read more

They are fast, super attentive and if you are in need of an oil change you should definitely come here. They open later than most places. Thanks to the crew for the service read more

They are horribly slow. Rhier 15 minute oil change took over 90 minutes . I was told they were busy but it would still take about 30 minutes or less. It took longer to pay the bill than it did for them to change the oil. Ridiculous They had the nerve to tell me my car was blocking the bay and I needed to move it. This 15 minutes into waiting to just pay the bill so I could leave. read more

I always know I can get a quick and great service here! Even in this pandemic, they are efficient. I liked being able to stay in my car and see some of the process of how the oil change is done. Pretty cool! Whole service took about 30 minutes from the point of being greeted to leaving. read more

Jiffy Lube - Auto Repair Near Me - Upland, California

I always come here for my oil changes. They're fast, friendly, and do a great job! They don't try to upsell everything which is really great too. I think as long as I live here, this is the location I'm going to be coming! read more

I received wonderful service at the Jiffy Lube in Upland on Foothill yesterday. Everyone who works there is knowledgeable and helpful!

This is my third time visiting this location. I have had a mixture of experiences that left me questioning the ethics and overall business practices of Jiffy Lube. The last few times I had less than pleasant experiences where associates "grunted" at me to pull my vehicle forward. I had the impression I was wasting their time and was treated with great disdain. This recent transaction warranted a positve review. Michael was amicable and professional my entire visit. I have not received service as wonderful than working with Michaels exuberant and charismatic disposition. I am leaving this review to commend his service and warn others to be careful of which representatives work on your vehicle. Thanks Michael. read more

Came in and they are no appointments first come first served. Greeted and communicated with the mechanics the entire time very happy with service. They also helped a random person that walked in at their busiest time. They helped him with his battery. Great people here I would come if you need a service or oil change. Pretty busy Saturday morning tbh but that something that should be accepted read more

Amazing Job performed by MARK and FRANK: Customer Service was A+, friendly atmosphere, and a work ethic with urgency..... I fully recommend this Jiffy Lube.... I've been coming here for 3 years now! MARCUS says hello :) read more

In and out within 15 minutes. Every employee greeted me with a good morning, how's your day, good to see you again. These guys are quick and efficient and have customer service skills above and beyond what you would expect from a luxury hotel concierge. I was amazed. Awesome job guys! read more

I went in today with a mind set that they weren't going to be able to assist me in such short notice but as soon as I stepped in, I was helped & was told to pull my car in. Mark T. was extremely helpful he taught me a few things about my car that I wasn't aware of & tips on how to help me maintain my car with all the traveling that I do. He was very knowledgeable, helped me understand what some of there therm, offered some suggestions & at the end when my car was ready when he ranged me up he also promoted some of Jiffy Lubes promotions/offers that are available. It my be a part of their process & procedures but the fact he cleaned my window, added air to my tires, vacuumed the front floor it really made me feel special & he was great. He truly took good care of me well I was there. I would definitely go again & recommend him & his crew. He won my business. read more

Came here expecting to drop my car off and wait at least an hour. They told me I can stay in my car and it'll take about 10 minutes. That was so convenient since I was in a bit of a hurry. Angel was really nice and helpful. He pulled up all my info and what I've gotten done previous times at jiffy lube since I had no idea. All the staff was quick and efficient as well as very respectful. Their general manager Ed told me what filter and fluids I needed but didn't make me feel forced to buy anything. He made me feel comfortable and taken care of. Because of their great customer service I'd definitely return back to this location when I'm in the area. read more

Thank you Jiffy Lube in Upland for providing drive thru service during this time of the flu pandemic. I am always in and out, and I always have a great experience. I give 5 STARS to MARK T! He's always with a smile and very kind! I do appreciate his great service, and always making it a great experience! God bless you Mark. read more

Jiffy Lube - Oil change - Auto Repair Near Me - Upland, California

i highly recommend this jiffy lube location. the customer service is impeccable. ed and mike were extremely helpful and they made me feel at home. i will continue to bring my business there because they were so knowledgeable and helpful with everything. it's hard meeting good people now adays and the staff are really good people. thanks fellas, keep up the good work. god bless. read more

Very friendly, quick and easy for car repairs and oil changes. Been to various other jiffy locations and by far this is my favorite

Came in other day for a quick oil change Leo hooked me right up. Made it quick and saved me money the dealership was trying to rob me for. Engine light came on once i 1st pulled off - came right back and they took care of it. Place was chill Price wasn't too bad. Simple fact it was so fast I'll be coming back even having to drive from San Bernardino read more

Very polite, very efficient young men. Manager had everyone and all vehicles under control. I highly recommend this particular Jiffy Lube site. I will be back. Thank you guys!! read more

Frank is awesome Great service been going here for years highly recommend it to anyone all the other jiffy lube upcharge & price gouache read more

I just left Jiffy Lube in Upland on foothill Boulevard and I cannot thank the men that work there enough I had an oil change done at 1 o'clock this afternoon in Azusa at a Jiffy Lube and I drove my car home loaded it up to go to Lake Arrowhead, I had my dog and as I was driving along the 210 Fwy something started to rattle underneath my car. Low and behold they did not screw my plate back on and it was banging underneath my car from the wind. My husband wanted me to have the car towed home. However, I was able to find a Jiffy Lube still open in Upland on foothill Boulevard and they helped me fix the the problem. They screwed the dangling plate back on and I was on my way. So to Andrew, Ed, and Giovanni I cannot thank you enough you guys are rock stars whoever owns this franchise of Jiffy Lube should be very proud to have guys like you working for them. You were professional, courteous, helpful and I cannot thank you enough. Best regards, Michelle Hickman. read more

First time here. Came here because my normal spot was closed. Figured I'd try something new. First and foremost. Excellent customer service. That goes a long way for me. Quality and service is on par as well. I got what I paid for Thanner answered all my questions being a first timer to this location. Greatly appreciated!! read more

This place should be getting 5 stars. As soon as drove up, I was immediately greeted. Very nice staff as they all acknowledged their customers.. they didn't just walk by and continue working. I feel that they really appreciate their customers and enjoy providing you service. I can see and hear them laughing and enjoying the job while they work. Ed is great and really stands out with excellent customer service. He has made me a repeat customer for sure. read more

I just went to this jiffy lube to change my transmission fluid and they were super fast and friendly . I Have been to many Jiffy lubes and this one is by far the best ,based on the employees there . They are down to earth and understanding ,especially for me being a younger woman ,I really appreciate there honesty . Thanks a bunch , these are the cool employees that helped me Alyssa ,Anthony, Michael and Andrew . Thank you again you deserve the 5 stars , you went above and beyond . read more

Great service. Mike the manager and Joe were incredibly helpful. Walmart denied service after thinking the drain plug was damaged, and rightfully so; if they weren't confident in working on it they shouldn't. Mike took a look at it and was able to assess what the vehicle needed. Also got a brake fluid change and fluids topped off. Will definitely come again. read more

Came in for an oil change, great and fast service. Mark T was very helpful and explained to me the process and different prices for my oil and what's best for my car. Very knowledgeable and helpful. After we picked a oil he walked me over to the waiting room and offered me complementary coffee which i much needed that morning to great clean place great people, I'll definitely be back. Keep up the good work. read more

Jiffy Lube - Complimentary Coffee & hot chocolate is always stocked every time I have came. Love it. - Auto Repair Near Me - Upland, California

I recently wrote a bad detailed review 17 days ago and was contacted by Guest Services Department who then had their Regional Manager Abran follow up and reach out to me. Not only was he very professional and courteous he went above and beyond and sent out one of his General Managers to my son's school to personally check on his car. He found the issue and was super helpful. Thank you again Abran, and Ahmad for your amazing service. As a business owner myself, I know we can't please everyone but we always do our best to help above and beyond. read more

They were very kind and were super catering! Customer service was great! I was definitely satisfied!

ED, ANGEL,and TYLER were very helpful quick and efficient I have been to other places and had terrible service I would definitely recommend everyone to this location And will be coming here every time I need a oil change in the future thanks guys you're great read more