Beware on getting any other of their advertised services besides 'oil changes'. Even then, they lost any referral or future service from us and everyone we know. Went in for spark plugs, oil change etc. $600. One week later, broken spark plugs and coils. Went to another mechanic highly recommended and the spark plugs were all broken, installed wrong and caused an additional $1k in damages that needed to be fixed from their incompetence here at Jiffy Lube. Total bill was $1600 for what should have been a routine spark plug replacement. Jiffy line refunded the $600 but would not offer anything towards their mistake that costed me an additional $1200. Honestly might sue. read more

Yea... I am boycotting Walmart so I've been coming to this Jiffy Lube for a while now for my oil changes, plus it's right across the street. Ryan, Skylar, and Makara are ABOVE AND BEYOND outstanding in customer service as well as transparent in their quotes. I brought Psboston (my 2015 Nissan Rogue) in for a tune-up, sad to say this is her first... so I needed her to be cared for in the best way possible. I recommend coming in as soon as they open on a Sunday or Saturday, they'll get you in and out as quickly as they can. My car is running much better now and they also let me know other items that would need to be taken care of, which I will return next weekend to handle. Respectfully Reviewed. read more

2/17/25 No appointment necessary (according to the sign), FYI, they use Penzzoil. His baby needed some work done! Brittney was amazing at keeping us abreast with the truck care. Every was staff professional & courteous. It ain't cheap, $113 for an oil change & it needed filters changed as well (which Hubby said he'll do at home). No appointment necessary accord to the sign on their windows for most car care. We just literally rolled right in & we were immediately approached & acknowledged. The lounge is comfortable, free Wi-fi available with 6 cushioned chairs & a tv to keep you entertained while waiting. This shop is situated in a plaza with other businesses like Carls Jr., Popeyes, Señor Baja, Tasty Good, Splendid Lash, Venus Nail Lounge, and Pole Fitness in the corner of Bensonhurst & Foothill (Upland). All in all, a quick & painless experience (except for the wallet but nothing beats convenience & expedition). Would (highly) likely return if in the area. read more

Jiffy Lube Oil Change - 2/16/25 Today is an ideal day to get your oil change - Auto Repair Near Me - Upland, California

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I prefer this shop then other near by location, always professional, especially the woman working the front she's always on top of her game every time I go in. read more

THE best Jiffy Lube in the area! Excellent customer service always. They're honest and treat their customers with good old fashioned courtesy. This has been my go to Jiffy Lube for several years now. Kudos to the management! All staff is attentive and on point! Thank you! read more

Really great customer service here. They do much more than oil changes. Had my air cabin filters in my Tesla replaced in less than 10 minutes. Great advice and suggestions by well trained staff. Never overpriced. read more

Brittany, the manager, was so gracious and thorough in explaining things to me about my car! I called and was able to get my brakes done in less than an hour on a Sunday! She was very kind and friendly! Will definitely be back for other stuff when needed as long as she's there. read more

The employees were all friendly, courteous and professional. The service was done quickly and at a decent price. They offer a $15 coupon via email. I am definitely going back here. read more

BEST JIFFY LUBE!! I never leave reviews, but all the guys at this jiffy lube were so so kind, and they really went above and beyond to help me out and give me the best price for services. Shoutout to Damien, Jordan, & Martin! read more

Ryan was very helpful but the guy who guided me into the platform was very rude and made me nervous. When he greeted me, he simply asked "oil change?" and began walking away. He then turned around and started signally for me to pull forward. He was standing in front of my vehicle at the end of the service bay just motioning to keeping moving forward. Then I asked if I needed to accelerate and he barely responded. So I did and it caused me to accidentally ALMOST hit him. This the only location that has me drive straight into the service bay/platform. I of course went too far and he told me to back up which I felt uncomfortable doing (for obvious reasons). I asked him if he could drive my car into position and he rolled his eyes at me and said "uggghh, I guess!" Then the next gentleman to come into service just left his vehicle at the entrance and they drove it in for him... which I found odd. I didn't know that I was paying for attitude and to do some of the work myself. I've never felt so uncomfortable due to a situation I really should not have been put into in the first place. Probably won't return to this location for that reason alone. read more

Drove up and got my oil changed very quick I really Like their service . Their staff members are very polite and very well mannered my 5th time going to this jiffy Lube spot not planning on going any where else . read more

We've been coming here for years and everyone is always very helpful, friendly, and fast. Also seems like the crew gets a long well.

I have been coming here with all my vehicles. Today Christian and his staff were very helpful and nice even with this heatwave. This place is always knocking it out of the park with customer service! That's why I keep coming back! Top Notch! read more

Came in for an oil change. They said I could wait in my car if I wanted to so I did. While I was in the bag all I heard were the employees trash talking another customer, specifically a female customer. Whatever happened wasn't visible or audible from where I was but trash talk was loud and clear. Kinda nullified whatever complaint they might have had against the other customer. read more

Friendly workers, good and quick service, even when coming in last minute. From management down, A1 customer service.

The staff here were extremely helpful and friendly! They had a few cars ahead of me but they communicated every step of the way checking in giving me a proper update on the wait. They made sure to go over all my options and let me know how to properly take care of my car. I appreciate their amazing customer service and positive attitude throughout the entire process. read more

The guys here are always super helpful and attentive. Quick and easy. Highly recommend.

I drive up - some lady comes flying by and speeds into the stall next to me. Potentially she worked there? It was seriously unsafe how fast she was driving. Then 2 employees ignore me and go over to her. If she was customer - they should help me first because I drove up first and she went flying dangerously into the bay. If she was a worker she can wait - customers come first and they could have acknowledged me. Then got back to her. I found the situation incredibly rude. And I just drove 8 miles out of my way en route on a long distance trip. There's so many places on my trip I could choose - very sorry I chose this place. read more

This is the best company and location I have visited. I've been going here for years. The staff is highly skilled, knowledgeable and professional. The managers are exceptional. I recommend this location to anyone that is serious about maintaining the condition of their vehicle. I appreciate places that work with a true sense of integrity. Keep up the great work! read more

Best customer service quick and easy. Highly recommend these guys. Came for an oil change and was in and out quick

The prices are ridiculous. Way to Spencer, never again. They take way too much time. Definitely. Too much time too much money nah, planning to go back evert read more

Great customer service! Ryan & Brittney are super funny with great attitude, well everyone was great, super fast service. Prices are great. Thank you guys. First time and definitely coming back read more

1st time Ive been here in about 10 years , I got to admit they are even better than before ! I will definitely drive the extra mile for my oil changes now ! GREAT crew too! read more

This place is great very friendly very helpful. Employees very quick in their job. Very knowledgeable. What I recommend this place most definitely top notch. Place to go get your oil change. read more

Wow! Amazing and quick service. Marvin and David were professional and very helpful. I was on a time crunch and they got the car in and out quickly! Thank you! read more

If you're in a hurry, best to skip this place. I've used this location for years. I'd dump off my car with a fleet card, get lunch and come back to a car with the services complete. Not any more, now they make you wait in the waiting room for a formal check in procedure. Time to find a new oil change location for me. read more

Excellent service, honest work! I took my car there 2 months ago to get an oil change, thought I'd try this Jiffy Lube for the first time. They told me I had a brake light that's out, but I didn't have time to wait then. Today I finally took my car back to get the light bulb replaced. Even though they're so busy on this Saturday, they did it in quickly and professionally!! I appreciate their service so much. Highly recommend this location! read more

Went in for a walk in oil change. Christian assisted me, quick, fast & friendly. Will most def come back!

I have not paid for an oil change in some time, and it was so stressful to research for a new spot to take care of my baby. My coworkers recommended Jiffy Lube due to their contact-less services. Even before the pandemic, they allow you to stay in your car while they quickly service and check your car. This location of Jiffy Lube is located in Upland off Benson and Foothill, in the same plaza as Tasty Goody and Popeyes. I came by after my morning work out on a Saturday morning around 9am and all 3 of their work stations were empty. Yay! Absolutely no wait. Covid Safety - Staff is wearing gloves and face masks. You can stay in your car and drive into the service station, so no one is spreading germs in your car. Contact free payment. You can pay via Apple Pay if desired. Or you can pay the normal way if you want. Ceasar welcomed me in and I told him it was my first time at Jiffy Lube. Ceasar was really professional and friendly. He guided me through what was happening the whole time. They guided me to drive in the work station. I opted for the High Mileage Oil and I informed Ceasar early on that I had a coupon. While my oil change was happening, they were also checking my lights, tire pressure, fluids, a bunch of other things ANDDDD cleaned my windshield! How nice! Ceasar also informed me of the Jiffy Lube promise -- within 3,000 miles of your service mileage or 3 months, and they will top off up to two quarts per fluid, as needed, at any of their convenient locations!! I will definitely take up their offer on that to get my money's worth! Everyone was super nice and successful. The part that surprised me the most was how QUICK THEY WERE. No waiting long hours at the dealer or my previous mechanic's spot. Time is money! Had I known this place was so quick, I would have consistently gotten my oil changes with them sooner. read more

Jiffy Lube Oil Change - oil change reminder sticker! - Auto Repair Near Me - Upland, California

UPDATE - The business called and asked if they could make it right. They installed a new bolt plug, topped off the oil, and tested the pressure to check for oil leaks. Although I won't ever be happy this happened to begin with, I do appreciate this business reaching out and taking steps to do the right thing. It says a lot. INITIAL PROBLEM - First off, you always have to turn down the up selling at these places which is never fun. Then this place shredded the drain bolt. This is on them, although they said the bolt was rounded before they touched it. If the bolt wasn't safe for them to remove or they didn't have a replacement they should have declined the job. Now there's oil leaking on my driveway because they either didn't put it back right or left a mess. This car did not leak before. Now I need to go to a place that knows what they are doing to get it checked out. read more

Jiffy Lube Oil Change - Ruined drain plug and oil everywhere. - Auto Repair Near Me - Upland, California

I love this Jiffy Lube! Staff is friendly, helpful, courteous. They recommended a coupon for me to save money on my synthetic oil change. I have taken my cars to Jiffy Lube for many years. Regular oil changes and maintenance is the key to keeping your car lasting a long time. read more

As a very busy person I always value efficiency and both the upland and chino hills location have consistently provided me with that. Always quick, reliable, kind. Highly recommend! read more

Jiffy lube always does a great job when I need to get my oil changed. Ryan is always nice and very pleasant to deal with. Eleanor helped me out today as well and she is also a great member of the team. Price is reasonable and the service is always quick. Thank you all again. Highly recommended. read more

Absolutely love this location! Carson is on point, super helpful & kind! Went in for my (way past-due) oil change and he took great care of me & my vehicle, helped me put in my new filters I bought myself to put in but hadn't got too yet‍ 10/10 recommended, especially because the GM and front staff are just as amazing! Plus the price is just right so you really can't beat it read more

The service here is always great. They have you in and out quickly. They recommended services based on manufacturer specifications. They also check your fluids and can top them off for you. I was in there today and got my oil changed, tires rotated, and coolant topped off. I was in and out in about 20 minutes. Bonus points because it was 99 outside today, but the inside waiting area was nice and cool! read more

Ryan and Aaron did a wonderful job of thoroughly walking us through our oil change. Wonderful service and always quick. I highly recommend getting your car serviced here. The oil change only cost us $97 with a coupon. We are regulars and we intend to continue coming here. Thanks guys! read more

I go to Jiffy Lube all the time for oil changes. And for the last time, I visited this location. I am disappointed. After changing the oil, I saw a leak on the floor of the garage, I stopped by the shop that I regularly visited and they said that the bolt on the bottom was loose or damaged and they advised me to go back, giving me a diagnostic paper. I did this, the guys said they would take care of it, I waited over an hour, but when they returned the car to me, the oil leak did not stop. I don't think this happens to you all the time, but be careful when you do the final test to make sure everything is installed correctly. read more

I despise getting my oil changed. I went online to try to figure the basics I needed and noticed Jiffy Lube and an online estimate option. My views have changed!! Questions were minimal as I had already enter my info when requesting the estimate, they knew what I wanted. I was even able to obtain a online coupon. It was so fast and efficeint, to be honest, I couldn't beleive it. But its true. Everything was wonderful. Great job Sunday crew! read more

Not only did Aaron, Skylar, Britney and Ivan take care of my car way faster than I expected, they treated me like a friend. I was welcomed. That kind of service is priceless. I come to this place when I need something done and I always know the team will take care of me. read more

My oil change went so quick this morning, I was in and out in less than 30 minutes! The team was friendly and welcoming - Eleanor was great to speak with as she pointed out items I would need to get addressed soon, the pricing, timeframes, etc. without the experience feeling forced or pressure to purchase! The positive experience secured my return for future oil changes and the filter replacements she discussed with me! read more