I highly recommend this shop very professional and respectful people, Anthony the manager very professional and very knowledgeable about the business he'll help with everything you need I'll definitely come back again read more

I have been going to big O. Tires for the last couple years in Texas. And now here in california, I am always pleased with their courtesy and kindness as well as their work on my car.I'm always satisfied, never disappointed.Thank you once again read more

Great customer service I appreciated the honesty Kayla provided in handling the service needs. read more

Couldn't be happier leaving this location. Everything from customer service, (all staff including mechanics) actual services done, location cleanliness, and attention to detail. Everything was perfect for me here. The oil change special they advertise includes tire rotation as well!!! The mechanic was SO friendly/detailed and went above and beyond to make sure he evaluated correctly to help w my decision process moving forward. BIG O THANKS TO DEVIN JOHNATHAN!!! They definitely made a life long customer! Make sure you go, and ask for Johnathan, he's awesome! read more

Pleasant experience, everyone was very nice and I like how they treated me. When I asked to look at the tire pressure sensor inside the tire they were happy to show me read more

Great fast service to check my air pressure and rotate my tires. Quick and friendly workers

I'm always sketch about big chain establishments but Big O delivered. Professional and very courteous. Anthony greeted me and made me feel comfortable without feeling pressured. Service was prompt and on point! 10/10! read more

Had a appointment to get my tires rotated and the wait was 2 hours the shop manager said !!!! He smells like alcohol so I told him some other day read more

Big shoutout to Victor! He got me a set of 5 Nitto Grappler tires for my Jurassic jeep wrangler, and really fought hard to get me a good price. He had a lot of patience and the team went above and beyond helping me install the tires and spacers and making sure they work great! Shoutout to the mechanics Michael and Sam as well-- thanks for being so friendly and helping me with add ons. read more

Big O Tires - Tires Near Me - Rancho Cucamonga, California

Did not honor the oil change coupon and rotate my tires as the coupon said on line was overcharged for oil filter?Fifteen dollars extra and my tires were not rotated read more

Made a same day appointment for all new tires. That got me in and out within an hour and a half.

Shout out to Anthony! He was super helpful, attentive and great customer service. This will be my new go to place for oil change, tires, etc... read more

We are Very happy with the tires we got from Anthony Cruz for our 2021 F250 super duty! He was very helpful and took care of our problem.

I want to say Victor took care of me love the 37 inch Nitto Grapler tires. Victor went out of his way to make sure I was happy I recommend this shop. read more

Big O Tires - 37 inch tires - Tires Near Me - Rancho Cucamonga, California

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Called ahead first and spoke to Alex and within seconds he gave me a price, service fee and additional information on the shop. Came in within an hour for a tire patch repair on my 2012 Nissan XTERRA. Awesome staff, very informative and knowledgeable of their craft. Within 45 minutes my car was serviced and I was on my way out. Thank you guys, I will be returning for future services read more

Big O Tires - Tire patch repair from a bolt nail. - Tires Near Me - Rancho Cucamonga, California

Came to this location after finding out I had a nail in my tire was attended to quickly on a walk in and helped instantly. Great service and great value completed fast. Will be coming here again highly recommend. Thank You to Mark for helping us so last second. read more

Amazing & Fast service! Oscar was very helpful. I came in 10min before closing with an emergency leak in my tire and was still helped and provided with 10/10 customer service. Definitely recommend this place! read more

Service and communication was amazing. Guys are all very professional and very thorough.

We've been coming here for years! Today I noticed a weird sound when driving- screw in my new tire!! I showed up with the screw in my tire at 4:45pm! Oscar had me stick around, even though he had 2 cars ahead of me- and had my tire patched before closing time! He made a promise and delivered! This is great service! Thank you so much. read more

I just had a tire repair, but the service was quick and painless. Mark in the front was very friendly and helpful. I was in and out in no time at all. read more

Decided to come back to see if Big O tires could redeem themselves. Since I bought the tires a year ago might as well go get my free tire rotation. I made an 11am appt online and came to to check in. Super nice people. But I waited one hour, being noon, so I decided to take a glance how many tires were taken off my truck and rotated. I go look and my truck is still parked in the parking lot untouched. I guess appts do not matter here. So don't think you will be in and out with an appointment. read more

Another great experience here very friendly staff Anthony helped me out today and answered all questions i had made everything very simple and easy we'll definitely be back read more

Just want to give a huge thank you to Anthony and his Team for helping get my Jeep up to date on repairs !

The service manager Oscar was amazing. I called and let him know there was a screw in my tire and he said he could help me right away. As soon as I got there they were able to pull my car in and fix the tire right away. Great job and very friendly. Highly recommend!!! read more

Absolutely worst service I've ever had is from these guys. Came here to get flat fixed on tire bought here 3 months ago on warranty. Asked them to top off all tires at same amount. Manager told me it would be about 1 1/2 hours. After almost three hours and not hearing from them, called to see what was going on. Waited on phone 12 minutes, now it's almost closing time- hung up, called back several times, no answer. Finally at 5 to 6, same guy who put me on hold answered and said it's done. Apologizes and says I somehow got "lost in shuffle." Get ride down here only to find out they can't find key fob. Wastes another 10 minutes calling manager and looking again. He finds it-great-but just hands it to me with no paperwork. I say don't I need paperwork? I've never left Big O without paperwork....Mike assured me it's fine and "what they do" when fixing flat. . I said did you repair it or replace tire? He says "I think" they repaired it. He wasn't sure. WTF?? Then grudgingly prints out paperwork. Get in car, start to drive up Archibald and see all tires were not inflated to match. Moreover, bad tire was at 28 and went down to 25 in few seconds. Now I'm pissed. They didn't do anything to my car!! Never touched it. I come back, tell them. Mike rolls his eyes and says drive it in and we'll do that. I leave with three tires at 40 one at 41. Next morning I wake up, that f#ing tire is flat!! Again-proof they did absolutely nothing to repair it AND that I I had to go through all that time waste for nothing. Add to that AAA won't come out again since I used them already yesterday to get here. Go down there AGAIN, ask to speak with manager Victor who is actually guy who checked me in yesterday. He escorts me outside in 90 degree weather, sensing I'm mad where I tell him whole f#ed story. All he said is "sometimes things happen" and "he's sorry for inconvenience" I demand they replace tire right now. He says ok. Looks and discovers they're out of that tire. I mean, if this wasn't happening to me, I'd be laughing, it's so ridiculous!! So then he says they can put another make of tire on or I could come back later (as if!!!??) to get make of original tire. I say I don't like driving with different tires and after all this, maybe he'd throw in another tire so I could have two the same? would go long way towards restoring my faith in Big O-since this whole mess is a cavalcade of their mistakes. He says no, i cant do that. What I can do is give you another tire and not charge you the $60 one would normally pay to get a warrantied tire put on. What a crock of sh#t!!!! Decided forget it, leaving here as quickly as possible to get away from this is worth having different tire, so they put different one on. Telling you, DON'T COME HERE. They don't value your time or money and have incompetent leadership & team. read more

Great Customer Service From Victor Greeting As Soon As We Walk Up, Fast And Smooth Work From Anthony Changing The Tire On and Off The Trailer .. read more

Big O Tires - Ig: _Taylormadeeats - Tires Near Me - Rancho Cucamonga, California

every time I go there, I go there for one simple thing, tires, etc. and I walk out two to $4000 later it's happened to me twice back to back‍ read more

Their very helpful and good customer service! An like their different payment options![ Manager Anthony was very nice ..

Great service. Initially went to location for tire fix that had a nail in it. Employees explained to me the major issues I had underneath my vehicle. They fix arm, rotars, brakes, radiator. Employees fix my car quickly and same day. Will go back with for future repair if needed. read more

Thanks Victor Gonzalez! You went above and beyond for us. We needed last minute tires and he came through when other shops were closed. He also researched to give us the best deal possible. My Chevy Traverse now has new Hankook shoes...LOL read more

The customer service is fantastic; I take all my vehicles to this specific shop and I've never had issues. They are honest and their quality of work is great. Anthony, the manager, is very professional and respectful. I'd highly recommend this location for any services. The coupons the company offers are definitely a plus. read more

I came in on a Sunday about 20 minutes before closing after hitting a pothole that destroyed my tire. I barely made it to the shop and was already stressed, expecting to be turned away. Instead, they took me in, treated me with respect, and stayed about 40 minutes past closing to make sure my tire was replaced and I could get home safely. I'm very grateful not only for the work they did, but also for how kind and professional they were during a stressful situation. Highly recommend read more

I usually have a great experience at the Big O Tires in Irvine, but unfortunately, my recent visit to the Rancho Cucamonga location was very disappointing. After hitting debris on the freeway, my tire went flat and I was stranded for two hours waiting for a tow. I called ahead and even had the Irvine store email over my warranty. When I arrived, there were only two people waiting, but I was told it would be a two-hour wait. While I sat there, I overheard employees telling new customers they'd be taken care of right away--yet no one had even looked at my car. When I asked for an update, I was met with rudeness. After finally waiting the full two hours, I was told my tire couldn't be repaired, that they didn't have my brand in stock, and that I'd need to pay $58 for a different replacement. Exhausted, late to a business event, and frustrated, I just paid and left. Later, the tow truck driver told me the tire could have been repaired--and now my car is pulling to the right. I will be going back to the Irvine location, where the service has always been professional and fair. Rancho Cucamonga has a lot of room for improvement when it comes to communication, honesty, and customer service. read more

We've been going to this shop for many years now. They match price and always give awesome customer service. Just today we had a nail in our tire and they repaired it no cost. Again offering 2 mile customer service. You must give them a try the next time you need tires. read more

BIG shout out to Anthony and Big O Tires for always coming through for any car work that I need done. Recommend this shop for any car necessitie! read more

Service was timely efficient and superb. Victor and the team got it done and timely manner and communicated what needed to be done and when it would be done . read more

I was in desperate need of all tires replaced. Not only did they take me an hour before closing, but they finished BEFORE closing. Mike was very knowledgeable and up front about everything. 10/10 customer service and customer care! read more

I would give 0 stars if I could. I had a tire with two nail punctures. I have the warranty. I called to tell them the situation. They ordered me a new tire scheduled me for next day. The next day when I came in they told me they forgot to order my tire. So they put me out of commission for an entire day... I had to come in the following day. I demanded to waive the labor fee because of their mistake they agreed. I come in to get my replacement and they say oh this can be repaired and fight me on a replacement. They ended up caving on the replacement but still made me charge the labor. They are crooks and don't keep their word and delayed me twice. Horrible customer service. ABSOLUTELY HORRIBLE. The replacement should have been given anyways...it's why I paid for a warranty. The labor should have been waived. They refused to keep their word. They are jokes. Don't trust them. I will not be back. I would NOT recommend them to anyone. read more

Came in with a busted tire for my trailer. Spoke to Victor (manager) and he put us in great hands with Steven . Steven put my new tire on my trailer and air in all 4 of my tires in a timely manner and the service was great. Thank ya read more

Love this spot its my go to wen I need tires even brought my fiance car in and mike gave me a great deal would definitely recommend to anyone read more