Connor & Bradley, along with their amazing staff, are beyond efficient!!' Connor gave me the breakdown with a sheet that displayed items that need to be fixed. He was very pleasant, easy-going. My only complaint was that I forgot my $25 coupon. read more

I would never go back to this location. It took very long to get a simple oil change. I felt like they were recommending a lot of unnecessary things to up-charge me. I got in after they were done and my jockey box was stuck open. I had to get the guy to come move it around until it finally went back in place. Then I started driving and noticed they didn't fully close my hood. Overall, bad experience and would not recommend. read more

Literally got my car wrong and did the wrong work on the wrong car. Tried to get an oil change and filters replaced. Told me I was all set and I drove away. got a phone call some minutes later saying they didn't do my car yet. So I came back and had to wait through it all again. I get mistakes happen, but you gotta make it right with a mistake like that. At least they told me, I would have believed them. Make sure to check the work they do! Won't be back again. read more

Jiffy Lube - Oil Change Stations Near Me - Provo, Utah

Excellent service. All other surrounding jiffy lubes were very busy and understaffed, but here had plenty of people working and we were helped right away. Did our complimentary top off before a road trip and we didn't even need to leave the vehicle. Very happy. read more

Can see why this location has lower reviews. Have never had issues with an oil change at other jiffy lube locations but this location took well over two hours to do just an oil change on my car. Everyone in the lobby that arrived before me was finished before me and my car had no issues and just had an oil change performed. They also confused my car with another one and told me it was almost done before coming back and saying they got it mixed up and hadn't even started on mine. Will not be coming back to this location. read more

On May 23rd 2024 I visited Jiffy Lube #968 290 W. 1230 N. Provo, UT 84604. I have been a loyal Jiffy Lube Customer through eight cars... A good number of years. May 23rd 2024 was the first time I had ever visited this location though. It went without incident... Or so I thought. After I left the Jiffy Lube I noticed that my car was leaking oil from the cap-opening. I went back in the same day to have them address that, which they claimed to do. After leaving the dealership I came home. The next day I was running errands and after hopping on the freeway my car began to smoke and sizzle. I thought for certain something horribly expensive was wrong with my car... NOPE! I looked under the hood and The Jiffy Lube #968 at 290 W. 1230 N. Provo, UT 84604 had forgotten to replace the oil cap. Something they missed when I brought my car in the second time relating to the oil leak. Because of their incompetence oil had splashed all over my engine. I'm talking the entirety of the engine was covered with oil. I took it in and the someone with an interesting name, and the title of "Assistant Manager" said he'd take care of it. I was so flustered having this been the 2nd time I'd had to return with an issue that I didn't notice the assistant manager immediately started spraying down my engine while it was still at it's hottest. He finished up, apologized, and sent me on my way. Now I forget whether it was the next day, or a couple of days after when my car started to smoke and sizzle again! UGH! I thought, furiously I took my car back to the Jiffy Lube #968 at 290 W. 1230 N. Provo, UT 84604. Now I admit I was cussing up a storm, throwing f-bombs left and right, not at any employees mind you, but just in general. The same assistant manager came to my aid to look and pointed out the main water-hose to my radiator HAD BURST! After that the assistant manager immediately began saying, "Oh that's not us!" "We didn't do that!" "We wouldn't do that!" Etc., etc. My response was something like "Are you F&$#ing kidding me?" "You spayed cold water onto a hot car engine!" The actual manager came over and after similar words and more cussing from me he asked me to leave. I did. Now. The cost to repair my car was around $150.00. I have since contacted the Jiffy Lube customer support four different times, explaining the situation to them each time. Evidently this is an issue to be taken up by and with the Jiffy Lube #968 at 290 W. 1230 N. Provo, UT franchise owner, who has continued to ignore every attempt I have made to contact them. I have contacted the customer support four different times and I have heard nothing back from anyone. Not an email, not a text, NOT A PEEP! So that goes to show you just how much the Jiffy Lube #968 at 290 W. 1230 N. Provo, UT cares about its customers and the mistakes they make that ruin or brake customers vehicles. I also have to ask what does this say about Jiffy Lube as a whole? If the main company doesn't care about its customers than why would any of their franchise owners? I'd suggest anyone and everyone avoid the Jiffy Lube #968 at 290 W. 1230 N. Provo, UT. They do not care about the mistakes they make, or their customers. Avoid this location at all costs! And for the record... As of July 25th 2024 my 2011 Chevy AVEO is still leaking oil because of their service, or should I say lack there-of. read more

I come from a military family that also likes to do road trips. I have been to many Jiffy Lube locations all across the country but this location really shines . Literally every time I come here they are: FAST NICE EXPLAIN EVERYTHING DO TRY TO SELL ME ANYTHING I DONT NEED The employees at this location only have your best interest in mind. They have helped me with oil changes, tire rotations, and even my Utah emissions test and car registration. I love that they have free refills of oil if you get your oil changes with them. read more

I'm glad they took the 3 extra seconds to leave streaks all over my windows so that I'd have the opportunity to get my car washed today. read more

Jiffy Lube - Streaky windows - Oil Change Stations Near Me - Provo, Utah

Travis the GM, Has a great team of guys, my moms 2003 toyota car runs better now, thanks guys, lights replaced and alt belt, windows and much more all for 1 low price, U guys ROK..#1 Jiffy lube read more

These guys were super cool. They were so helpful and knowledgeable about everything I asked them about. They even helped to repair my tail light for free! They are warm and friendly and offer the best service in the area. They even gave me recommendations of other places that gave great services that they didn't offer at the shop. read more

I had an oil change done on the fleet car I drive on 8/26. I didn't make it to Evanston WY before the low oil light came on. I had the fleet company tow it to a Toyota dealer in SLC. At first they thought the engine was shot, but after 4 days they finally determined there was just enough oil left to save the engine from having to be replaced. Jiffy lube paid for the repair (they had cracked the housing the oil filter attaches to) but for me no car=no pay. All in all it cost me personally $600. Oddly enough I never heard a word from them. Be warned. And no reply. That tells you something about their ethics.Beware read more

The employees there were super friendly. I had a bunch of questions and they took the time to show and explain everything to me. They were so nice and they ended up giving me a really good deal and discount on the service they provided. I was in and out in less than 30 minutes and I had multiple things done. I will definitely choose this location over any other location in the future! read more

Loved this jiffy lube! I stopped here on a Monday afternoon and was in and out for and oil change and tire rotation in just over 30 minutes! The staff was super helpful, informative, friendly, and not at all pushy. They gave me all the extra info I asked for and followed up with answers to questions they didn't have the answers to at first. Definitely recommended. read more

Completely awful experience. I asked multiple times for how long things would be and it all appeared nominal for the different things that were going to be done. After over an hour I asked how long and I was told at that time that it would be 30 more minutes. Not jiffy at all and not upfront about the time. I will now be late getting back to work. read more

Pulled up to the multicare garage to have my tire checked for a leak. Was told the maintenance man, Travis (who I watched slip inside with his McDonalds as I pulled up) was on lunch and they could not tell me for how long. I asked if they could please tell him there is a customer waiting? They said "No, he's on salary so he can take as long of a lunch as he wants." This is an unacceptable way to handle customers who pull up for service. read more

Frustrating location. Today I purchased a Groupon for a discounted oil change. Before purchasing I made sure to read the terms and conditions and see what sections the coupon was valid at. It showed the current location was not restricted. So after the oil change occurred I met the service technician to obtain my receipt when I was told I'd have to pay again. He said, "we no longer are accepting coupons." I explained I had purchased it today and that location was not a blacklisted location. I told him I'd pull up the coupon receipt so he could see for himself. He replied, "we won't accept any coupons. We haven't for over a year". I got frustrated at the situation and told him I came in in August for an oil change and used a Jiffy Lube Offer from their website for $15 off. He reemphasized that the Jiffy Lube Groupon i had already purchased wouldn't work there and asked how I'd like to pay for my oil change. My wife and I have used this location every few months for the last two years for our vehicles oil changes. With this experience we will not be using their services anymore! read more

Came here only for an oil change. They pulled the car in and didn't even touch it for 40 minutes. (I could tell because the hood was still down). I finally walked out and asked if they had been working on it and they said no. Finally after an hour they started the oil change. Will not be coming here again or recommending them. This place is far from jiffy. Awful experience. read more

Took 40 minutes before my car was even touched. Only 2-3 guys working and just taking their sweet time. Total time in here 1 hour and currently still counting just for an oil change read more

GUESS WHAT?!?!? I sit and do nothing while someone else changes my oil for around $40. It's wonderful!! Perfect for a lazy middle class person like me. They do things quickly and for a reasonable price. AND if you get your oil changed their they WILL top off certain fluids for you whenever you want, pretty sweet deal. Always ask for their discounts of the day. I disagree with other people who say, "they don't try to sell you more stuff." they try their hardest to tell you you need more things! but it doesnt bother me because I learned to say NO as a child. Also if you already ask for more things they won't try to sell you more. I am pretty sure they want to at least sell around 100 dollars per visit. That is just a theory though! Anyways this is my favorite in the provo/orem area read more

Amazing service, I was in a rush for a road trip when my engine light went crazy. Pulled off at this location and they took care of it right away, only charged me what was going to be necessary and didn't try and upsell me a bunch of things I didn't need. read more

I came in for an oil change on a Saturday afternoon. There was a line of cars already occupying all bays when I arrived Saturday morning. This is to be expected. But the wait was not too long. The workers are not very friendly -- all business -- but they worked efficiently. I stayed in my car to see the work and hear the conversation. They worked hard and despite work load complaints among workers they did work well together. There was continued hard discussion between management and employees. They were honest in their opinion of the filters (whether recommending a new filter or not). There seemed to be some challenge with the oil filter -- requiring more time than normal. They did a quality control (double check). Did give me a new sticker (expected -- but missed in the past). I had to ask about the tire pressure. read more

This is my go to spot for oil changes. They do a thorough job and they do it quickly. The staff is polite and Jose is awesome. They often help find a coupon for the work done. Once I had to get back to work before they would be done with my car and one of the technicians have me a ride. read more

Gosh, this has got to be the best jiffy lube I've ever been to. There was literally no wait whatsoever and I was taken care of and served quickly. The staff was super friendly and eager to strike up conversation. I love that about this place. They aren't super pushy with sales or anything, and did a great job with my car. I'll be coming back! read more

I felt that the service was fair. When I first arrived one of the employees told me the oil change would be 65$. When I paid at the end the oil change ended up being 90$. I am glad I used their 20$ off coupon. Then, when I was getting into my white truck, there were grease marks on my outside door handle and on the inside of the truck. read more

I got there and they said it would take 15 min for the oil change because they weren't busy. 30 min later they finally started working on my car and tried to up sell me on a bunch of stuff. In and out in over an hour! I'm sure they did a good job but when you tell me it's going to take 15 min, it better not take over 30 minutes. read more

Extremely poor service. Kid drive my car like a maniac pulling out of the garage, I mentioned it to management to no avail. + upsold my wife on several items that had never been recommended before or since. read more

I took my car in to get it looked at because it was leaking fluids, and they checked it out for me for free! They were polite and did a thorough job and let me know exactly what the issue was. Great service! read more

Terrible service all around, website promised a vacuumed interior and cleaned windows. Returned with neither as well as fluids still low. Could not recommend less. read more

They did a great job. Quick, friendly and didn't try to sell me a bunch of things I didn't need. I'll be going back.

So I took my car in to get an oil change. The bolts on my skid plate under my car were a little rusted. The service person mentioned the problem, but said they were able to get the plate off. What they didn't tell me is that they cut through the skid plate to get to the oil filter. Furthermore, they recorded the skid plate as previously damaged so I can't argue the point with them. I only just found the cut because I lost a part under the car. Also the oil change took forever. read more

We came in for an oil change and ended up waiting almost an hour when there were only two or three cars ahead of us. It took way longer than we expected it to. I would not recommend this location if you're in a hurry. Go somewhere else to get your oil changed. read more

I went for an emissions and registration renewal. I was told that I was the next car behind, the one inside. After an hour of waiting, I decided to leave. They then decided that they could get mine in. They did the emissions, took my card for the on the spot renewal and went to the register. Rudely told me the cost of the emissions, handed me the receipt and walked away. Rather than chase them down I had to go to the DMV with out the renewal card. Sad when the DMV is a lot nicer and extremely quicker than 'jiffy'. Who keeps the customers DMV cards? Did they think I couldn't license it with out it? Terrible customer service. read more

Saturday at 3, No wait. They did get my steering wheel all oily though. Wash your hands before getting in my car please

Good Jiffy Lube - nice and knowledgeable people. They don't try to upsell you on additional services as much as other JiffyLube

Horrible customer service! Told them from get go i had a groupon and guy told me i would just show when paying. Then turns out they dont accept groupons so I walked out with a $67 oil change when i had a groupon fir $29.95. Total RIP OFF!! read more

Great customer service. Chuck was really nice and honest and worked with me before I headed out for a road trip to Cali.