Amazing service! We came with a problem that they solved super fast and incredibly cheaply! I heartily recommend

Doug knows what he's talking about and is honest...what more could you ask for? He's helpful and is in no way trying to rip anyone off.

Called to ask about brake service and transmission service. Doug was so helpful and offered to check my brake fluids before scheduling an appointment and recommended going to a transmission shop for transmission service. I would totally recommend this business. read more

Doug's is a YES!!! From me! Gary and I have and went to Doug for YEARS! (RIP Gary Lloyd Smith) He took care of all of our cars, our kids cars, and grandkids cars. He is swift and quick! I used to live over in Ofem before it was big city orem! I can't remember the exact coordinates but it was when we didn't have a fire department! If there was a fire they would ring the bell twice! Out to the cherry orchards we went! Anyway, I love Doug and his boys. Jake is such a good boy. Always has been. ‼ Gary loved going to the barbecues at Doug and Ann's house. (RIP Gary Lloyd smith) read more

We have used Doug's Auto several times over the years on our older vehicles and they are always professional, fair, honest and kind. They are great people. Today, I was expecting to hear that our minivan needed costly repairs. They are sometimes busy. I had to wait two weeks to get my van in. I took it to another repair shop to get their opinion (silly me). They told me that it needed major repairs and would cost over $4k. Doug and his crew fixed my van for around $300. He said that if my check engine light comes on again I can bring it back for a second look for free. These mechanics are the best. I'll miss them when we move out of state in a few weeks. read more

This is by far the best, most honest, fair priced mechanic shop I have been to. They have been so good to us! I took my truck in right before Christmas with a radiator leak and even though the mechanic was very busy he took time out to look at it, remedy the problem long enough to get us past the holidays and be able to save money to have them fix it in the spring. We have taken many cars there and have always had good experiences with Doug's auto. read more

I had my check engine and auto lsd light on after an oil change and started freaking out so I called the nearest mechanic and Doug answered. He said he was booked out for a week but would take a look in between appointments sometime in the next couple hours if I could come in right then. I came in and a mechanic IMMEDIATELY went out to my car, told me that the person who did the oil change just did something funky with the vacuums and that it was all fixed. Just like that! Didn't charge me a cent and took a total of 25 minutes between driving there and back with the service. Saved me a headache and earned them a brand ambassador for when people have car troubles! read more

Doug's Auto Repair - Auto Repair Near Me - Orem, Utah

I brought my car in for an oil change without and appointment and they were so accommodating even though they were really understaffed. The workers I talked with were all really nice and direct and I thought they were pretty fast with the oil change, but apologized so much for having taken a while and gave me $5 off, so for full synthetic plus tax and everything it ended up being $75.00. read more

Doug's Auto Repair - The office area. - Auto Repair Near Me - Orem, Utah

If you are looking for a trustworthy place to take your car, this is the shop! Every time I've gone in they have been so great. Their pricing is honest and I've never felt like they are trying to convince me more is wrong with my car than there is. (I feel like a lot of mechanics do that to girls, so this is huge!) They do get very busy, so don't expect your walk-ins to be as quick as huge businesses, but they will tell you when they are going to take a while. Everyone is very friendly there and you can tell that they care about their customers. Love it! read more

After the disaster that was an auto repair shop in Price, UT (see my other review), I moved on to Doug's to get emergency brake repair. I arrived early morning, on a Friday. I was greeted by shop owner Doug. Our interactions throughout were pleasant. Doug explained clearly what was going on. The work got done on time, as promised. Not any complaints on customer service. The cost was fair, as well. However, the installed parts lasted only three months. Eventually, I had to bring the vehicle to my regular mechanic, because it started shaking excessively when braking. The causes: both (front) rotors/pads were warped and thoroughly pervaded by tiny cracks. I'll acknowledge that I do drive a lot, as a fulltime traveller, but I'm sure not years worth (how long rotors/pads usually last) in a span of only three months--that'd be almost impossible. My mechanic suggested that second-rate parts were used. I'd believe that. Otherwise, Doug seemed honest and well-meaning, based on my personal experience and others' reviews. read more

Doug and his sons are honest, fair, and extremely great guys! They were so helpful with me understanding what was wrong with my car and how it was being fixed. I looked around at other auto shops prior to coming to Doug's, and he offered the most affordable and fair price in comparison to the other shops. They were all very patient with me and did their very best work. I will always come to Doug's for my auto needs!! read more

Had a problem with my car that needed to be looked at before I left town.. Jake was able to fit me in on super short notice (even though they're a man down) phenomenal customer service. Recommend for everything. read more

I had always taken my cars to the Honda dealership. They would always quote me for repairs and I'd dutifully do whatever repairs they told me. After an expensive repair, I was talking with my neighbor and he told me about "his" mechanic. My next big repair I got a quote from the dealer and from Doug's Auto, and Doug's auto came in at about 60% of the cost with the same parts and warranty. They did the work quickly (I left the car overnight) and took the time to show me up everything. I've since starting using them for all my regular maintenance. This is one of those rare, fair mechanics. No upselling, no pressure, and good work. I've since moved to Lehi but I'll drive to Orem to have them work on my cars. read more

Doug's Auto Repair is awesome, they do amazing and honest work for a reasonable price. Their pricing for maintenance will definitely beat the price your car dealership gives you. This place is like a hidden gem because of the honest work about your very own car is not only important to you but to them as well, I highly recommend. read more

I cannot recommend Doug's Auto Repair Inc enough. They not only know what they're talking about and can get any job done required, but they are honest and genuinely care for you as the customer. I have my fair share of car troubles and knowing I have a place I can go to that I trust is a big deal. They were recommended to me by a family who have gone to them for years and after a couple interactions with them, I am now a loyal customer as well who points anyone their direction when I can. read more

I rarely ever write a review but I just want to say that Doug's Auto Repair is awesome. He took good care of my 2007 Toyota Sienna that makes the drive from NYC to Utah and back during the winter months. I plan to go back to him for one more check up before we head back home (NYC). read more

I had my car serviced through a dealership, and they said I needed to replace my water pump as it was leaking. The price they gave me seemed very high so I didn't have them do it. I let it sit on the back burner for awhile. When a sudden road trip came up, I decided I needed to get this taken care of right away before leaving. I searched around on Yelp and found Doug's, which had good reviews. When I called, I spoke to Doug himself, who was very friendly and worked me in to a busy schedule so that it could get done before the trip. He had the car back to me within several hours, with everything done at a good price. read more

Doug was great to work with, helped my customer in a efficient manner,would reccomend to all my customers

Came here to get my light bulbs changed. Forgot my wallet. The guys says, 'don't worry about it, come back and pay me later' Wow. AND. I called around, they definitely had better prices. Honest people. I came at a busy time at 5 pm, Kirk was super efficient. Told me how long it would take and got on it in about 10 min, finished the job in about 20. Highly I recommend! read more

I love this Auto Repair, they are super honest and the charges are fair! It is a familiar business so the dad and his son are really nice people! You can trust them! read more

I went there on a week day because my car battery needed to be replaced and because it's a newer car it wasn't simple so I was recommended Doug's from a friend. The owner was super friendly and even though they were pretty busy. They had me in and out in under and hour. Great service and very friendly staff. read more

I've been going here for 3 years now for oil changes, car battery replacements, and random car issues. They've been awesome. They take care of you and it feels like they're in it for the long haul. They tell you what needs to be done and offer helpful suggestions. The pricing seems really fair as well. I recommend them when people I know have car troubles. read more

AMAZING!!! Super friendly and bad ass (as my husband put it) They were knowledgeable and prompt. I called on a Friday because our radiator broke while we were in Yellowstone. We rigged it so that we could drive all the way to Utah instead of wait 2 days in Yellowstone to have it fixed for 3 times the amount. We got the car there on Saturday morning and they fixed our radiator pretty dang fast! I couldn't be happier with the work that was don't and how quickly they turned it around! THANK YOU! read more

Doug's Auto is exactly what you're looking for. I took my car to a couple different places to check out some leaks going on so I have had direct comparison with other shops. Doug's Auto is polite, friendly, honest, and they aren't money hungry. They told me exactly what was wrong and gave me my options for no charge while other shops would glaze over the issues and give me a price with no other information. I'm not a car person so everything has to be explained to me and I have no respect for shops that take advantage of that. Doug's Auto will take care of you! read more

Doug is the best. He's no nonsense and gets stuff taken care of. He's not your psychiatrist he's your mechanic and he's damn good

Amazing service!! My engine blew up at 10 at night and my tow truck driver knew the perfect place to take me to. They did everything that they could to help make the repair as quick as possible so that I didn't have to pay as much for the car rental. They even fixed the AC that my old car guy was saying he couldn't fix. They care about their customers, have great communication and go above and beyond. What more could I ask for from my car guys? I will have all of my family start using them, and I will continue to use them. I would highly recommend using this place for any car needs. read more

I highly recommend this auto shop. Doug was very honest with me and treated my fairly which I feel is rare in the auto industry. Me car needed new brake pads and that's exactly what he did, no up sale and called me right when they finished with my car. I will be returning. Thank you Doug! read more

These guys are the best around with professionalism, courtesy, quality of work and price. I will definitely being going back.

Had my work van repaired, inspected, and oil changed with these guys for the 1st time. Excellent service!

I was visiting from out of town when I noticed a grinding metal sound while braking. My daughter recommended Doug and his son Kirk. I called and they said to bring it in. Doug gave me a ballpark quote which I asked for. I took it in at 1:00 and he called at 4:30 to say it was done. I would recommend Doug and Kurk to anyone who wants a fair and honest shop. Doug is a true auto enthusiasts. He has a passion for cars. I believe this makes him a true craftsmen. read more

Doug's Auto Repair - Auto Repair Near Me - Orem, Utah

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Went in to get my window fixed because it was letting in a lot of air, which made a loud noise while I drove. They said that adjusting the door would fix it. Spoiler alert: it did not fix it. And because they adjusted the hinges on all the doors, now my driver door isn't aligned quite right and lets wind in as well, so they actually made the problem worse and charged 80$ to do it. read more

My 17 year old daughter was 4 hours away from home when her check engine light came on and her car started running rough. Doug's was able to get her right in, diagnose the problem, fix it, and get her on the road, with a full explanation to Dad about what her car needs to have done next, inexpensive, honest, and fast. These guys were a life-saver today! read more

Been here twice, for an accident and a full service. Very friendly and quick! They always finish on time, if not sooner than they said and the price is right. They keep the cost down and explain exactly what they are doing. Felt like I could trust them. They charged me significantly less than the estimate I got from a chain mechanic. read more

Taken my high mileage Hyundai Santa Fe (185k) here twice, and once was an emergency transmission problem. I found them from a web search on New Years Day and didn't know anything beforehand. It was a very good decision because now I have a mechanic I trust. I'm so happy I found them. Each time I went in, the office had people either waiting on work or popping in and out who seem to know the shop, and the owners, and are having their cars serviced. That was reassuring to see, as a first time customer, because it meant that there are relationships being built and trust extended. I'm definitely taking all my cars here in the future. Re: the trans, he found found that the chain store I took the car to previously never tightened the plug and the fluid was draining out slowly. Then he found a leaky gasket (now why didn't Spiffy Lube notice that?), and offered to make a new one before recommending we start with a quality conditioner and transmission service to see how it performed. Boom, problem solved. Second time was for a bad battery and oil change. They checked a few other things to be sure it was in fact a bad battery. At no extra charge, they looked at how the transmission was holding up when I came back for the battery and oil. They are truly great guys, excellent mechanics, work thoroughly, and name fair prices. They have integrity and care about doing a good job. Each time they told me what was wrong with the car, how it was supposed to be, and then answered several of my "if.. then.." scenarios which allowed me to make my own decision about the work. A++++ experience and job quality read more

Having a mechanic you can trust is worth its wait in gold to me. I've been bringing my cars here for years. I wouldn't go any where else.

These guys are great mechanics. I love bringing my vehicles here. They've fixed my Chevy vans and trucks, and my '81 Mercedes diesel. They offer quick service and are impeccably honest. read more

Doug's auto is the only place that I can trust my car care with. They are honest, reliable, friendly, and they guarantee their work. I have been using Doug's for all my car care for over 30 years. read more

I took my truck here for the first time and I know I'll bring it back in the future. They are honest, detailed, friendly, not ashamed to admit their limitations (price, services, etc.) and gave me a great price for an expensive repair I was not looking forward to. Not so nice that I wonder if their hiding something, but genuine is more accurate. I look forward to getting repairs here in the future. read more

I first choose to go to Doug's auto repair because of the great reviews on yelp. I heard some noises coming from my car when I braked and they just told me it was a bent break shield and charged me $50 bucks. The sound went away for about a day and came back. I took the car back and they tried to convince me that the noise was just stuff rolling around in the trunk. I took it to another mechanic the next day and my suspension and my struts were bent and needed to be replaced. It was very clear to see that Doug's auto did not pay very much attention to finding out the real problem. read more

Best guy ever! Honest and Fair. Always fixes my truck, changes the oil, inspections, and answers my questions..