the employees here are so friendly and helpful and service was quick and efficient. thank you guys!

Here is some pricing of common services. Came to get emissions done. Emissions testing was $47. read more

Jiffy Lube - Oil Change Stations Near Me - Orem, Utah

The welcome was by an employee who was obviously "done" with everything. And okay, people can have bad days. They will no longer give patrons recipes by print or text--it is email or not at all. Most people will not have a problem with this. Some of us do not like email. Some of us only use email at work. They don't care. I will be looking at other locations for my future service needs. read more

I called to ask the cost of an oil change, I was told for synthetic it would be $89.99 & I also asked about additional costs & was told they're l there wasn't any. I brought my own oil filter as well. After the oil change they charged $94.99 for the service, $2 to install my own filter I brought, then charged $29 for an added 2.2 liters of oil. Totaling $130.41 for the service!!! They're dishonest, & shady to the very least. Absolutely do not recommend & never will be going back!!! read more

Jiffy Lube - Here is the actual bill for proof of charges - Oil Change Stations Near Me - Orem, Utah

They recommended I come change my oil every 4,000 miles, which seemed to be a way to try and hook me back in sooner than necessary (5-10 is more of the norm). Besides that, they didn't try to take advantage of me in any other way. A previous jiffy lube tried to sell me on everything, so it was nice to not have to constantly say no. They were respectful, quick, busy, and kind for a car shop. read more

Jiffy Lube - Peep the sketchy kids table. - Oil Change Stations Near Me - Orem, Utah

I rolled up with some questions about lubrication on the driveshaft and left with them doing it for free! I was going there expecting to pay for the service but it was just a quick deal and was in and out no problem. Thanks for the quick and kind service. read more

The manager James is awesome! Totally helped me out. Thanks James and team! I really had a good experience at this location.

If I could pick less than ZEOR STARs I would. Brought in new car for oil change, seemed to be quick and easy thing... as I left the building I noticed a strange sound, turns out they FORGOT to attach the skid plate after oil change. I brought it back so they could fix it, as the tech got out of my car, he hit the tool rack with the door, he just blew it off like it was ok. This is totally unexpecxeable, I will NEVER bring anything back, and will encourage others to do the same. I wouldn't trust them with my lawn mower!! read more

The teams are fine. But the prices are too expensive. I also am tired of being approached for multiple overpriced services... like replacing a cabin air filter. I am going back to replacing my synthetic oil and oil filter myself for 40 bucks. read more

I didn't know that a company could take this long to change your oil! But don't worry, you will also get a 15 minute sales pitch on every little thing that your car may need in the near foreseeable future. I dread having to take time getting my oil changed, they are not helping the anxiety levels at all. read more

Jiffy Lube - Snacks available while you wait - Oil Change Stations Near Me - Orem, Utah

Jiffy Lube is USUALLY great. NOT this one. This one is horrible. I was given no update on time when I showed up, I watched my car sit in the bay for 20 minutes before the crew actually worked on it. I kid you not. I always try to be positive and understanding of workplaces and performance but this was ridiculous. I spent an overall 55 minutes here, it was 3pm on a Tuesday, and when I showed up, there was an open bay (car was at the exit getting picked up) read more

These guys are so phenomenal. Every time I come here I am impressed by their customer service and attention to detail. I feel like they want me to get what I'm paying for and a little more. There's no pressure to do anything you don't want, and they are accommodating to individual circumstances and preferences. Great job! And the best jiffy lube in the Utah valley. read more

Best customer service. Quick very thorough with the breakdown of needs and HONEST!! They were good to point out recommendations and were even better to make sure I got what I needed. Highly recommend this place. read more

Jiffy Lube - Oil Change Stations Near Me - Orem, Utah

Okay, now I'm really impressed by the service this location provides. I suck at getting my oil changed when I'm supposed to, but this place makes me want to go back right when my mileage is due. So I came here yesterday to get an oil changed. Now typically I'm really wary of going to Jiffy Lube or any oil change place for that matter because they always try to sell you stuff you don't need. And it's possible that I fell for that yesterday, seeing as how I spent $100 on services, but I figure that I needed them since I hadn't had my tires rotated in a while and my cabin filter looked disgusting. The store is incredibly clean, which I didn't expect. The location on Bulldog in Provo is definitely less than pristine. When I was walking into the waiting room, one of the workers opened the door for me, another worker changed the channel from golf to baseball for me, thank heavens, and when I left they opened the door again for me and gave me a good breakdown of what they did on my car. Seriously, this place is at a good location, the pricing, while higher than some places, is pretty standard, and the guys who were here are way friendly and respectful. I'm sold. read more

Just had an oil change this morning here, and I gotta say the service was awesome! Everyone was kind, fast, and helpful. Definitely will be coming back again! read more

I went there to have my oil changed and they go around and do there little "routine maintenance" check and come out and say that my parking light is out and needs to be replaced. I decided sure might as well have it replaced while here since I was headed out on a trip. Well about 3 hours into my trip I hear this loud banging at the front of my tacoma so I pull over and see the parking light swinging in the air holding on by the wiring itself. They had broken off the plastic tab (http://imgur.com/nfRGvf1) that the screw goes into to hold the light in place! So I have to unplug it and go on my way. Now I get to my destination and head to a car wash to clean off all the nastiness from the trip and as I am spraying the front area of my truck I pass over the remaining park light and it starts floating with the water pressure. Yup same issue... the plastic part was missing as well. I guess it's my fault for letting an "oil" establishment replace anything other than oil. read more

They cross threaded my oil pan. I will never return to this location or any other cookie cutter oil shop.

As long as I live in Orem this is where I will go. Friendly, professional, understanding, and all around great service! Greg is the nicest guy you will meet. He's good at explaining things and tells you his honest opinion. Everyone I've worked with here has been awesome. I'd recommend these guys to anyone. read more

Not pleased about the service I had. Everywhere else I've gone has never charged me extra to replace an oil filter, this is typically included in the charge of the oil service. After the service was done, they said my vehicle took 1.5 quarts more than the dealer recommended amount and charged me more for it. I checked the oil when I got home and it was overfilled. Didn't need the extra oil that I was charged for. It would have been cheaper to take it to the dealer. You'd think these guys would know better since the majority of there service is probably oil changes. Sorry Jiffy Lube, I don't trust you anymore. read more

I'm so sick of Jiffy Lube. I have now been to 3 different locations in Provo/Orem and they have smudged oil on the inside of my car at every location. My car is only 2 years old. Now I just avoid any Jiffy Lube place. They are fast, but that's because they don't care about keeping your car clean on the inside. Not impressive, read more

I would give zero stars if I could. Took my car here to get a simple oil change and they forgot to put the bolt back into my oil filter cover to hold it closed. Well it fell open and going in reverse about broke the part off. My car didn't come with a jack so I was stuck. Couldn't drive my car all weekend until I got help from someone with a jack. Also, called jiffy lube to ask what size of bolt I'd need to fix it and they couldn't help. Finally I duct taped it shut and took it back to jiffy lube to repair. They denied that it was them and that I must have hit a bump making my bolt fall out. They refused to give a refund for the oil change even though I missed many commitments over the weekend because my car wasn't driveable. read more

DO NOT go to this location - ever since change in management, I have had issue after issue resulting in costly repairs- their workers make mistakes and management will not help and makes excuses read more

Had my car overheat in Provo on the way to South Dakota from California. I was freaking out worried I'd never make it through Wyoming. Pulled into the local Honda dealership to find out it was Pioneer Day and they wouldn't be open. Agh! Found this Jiffy Lube. I've heard horror stories about JL and how they rip you off. These guys were anything but horrible! They helped us out before they officially opened and didn't try to upsell me. Thank you Jiffy Lube 1700! read more

Quick service and they vacuumed my car which is always awesome. Ted was really nice to me and totally made my day.

I just left Jiffy lube and had a good experience...I had a long wait... over an hour but they were VERY busy and I chose not to return tomorrow. Mark, who ran my Emissions and Safety test, couldn't have been a better PR rep for the Company. His charm and consideration on a hot busy day, made a definite impression. I was grateful for the opportunity to get my car registration done at one location. I will be back next year and plan my time better. read more

I had a great experience today at this Jiffy Lube. Usually anything that has to do with car maintenance stresses me out. However the employees at this Jiffy Lube were extremely friendly. I noticed that they were very busy when I was there but they treated every customer with respect. They took time to explain any situation to each customer. The only reason they didn't get 5 stars is because it took twice as long as they told me it would take. By the way, this is a late review from 2013 read more

I live in Lehi. I was driving home from Orem one night and saw that the Jiffy Lube on State was open. My car really need an oil change so I thought I'd stop by. I was really happy with the location. Clean, friendly service. And Roland made me aware of a problem with my AC Compressor belt. It had melted off! I really appreciated the extra effort and time he took. It was winter, so I wasn't too worried. It's April now and I bought a new AC Compressor and installed it and decided I would see if Jiffy Lube recharges AC. Orem Jiffy Lube does! And Roland remembered me and he went above and beyond to recharge it even though there were a few complications. I highly recommend this location and I will keep coming back. read more

So slow So angry Just needed a safety check The angry man kept putting me to the back of the line Nobody left but me I guess they will work on it now My first time here I wouldn't recommend this place read more

My experience was great at this Jiffy Lube! The people were great and it was very quick. They opened my door for me when I arrived, and did the same when I left. They were friendly and I was impressed. The only thing I didn't like, is that they try and upsell you at every turn, which I totally understand. I came for an oil change, but they tried to sell me everything, which I didn't need. Overall, great service, great pricing, great work! read more

I have never taken a car in here myself, I have directed several people to here though. When I did roll my mountain bike in here, the staff were more than helpful with tire refills and letting me use the tools I need to fix the dilapidated thing. Even though they had a garage full of cars they were working on. There is a specific worker that I would like to thank even though I never caught her name (brown hair, tattoos) she has been most helpful of all. read more

Absolutely the worst customer service I've ever had anywhere. I went in for a safety and emissions and waited for 2 hours without any resolution. I asked about my car and they said we're backed up. That's understandable, but if you're so backed up when I brought the car and you should have told me that the wait was going to be more than 2 hours. needless to say I was very upset when I left their shop. I did not get my safety and emissions done. I will do it elsewhere for cheaper. Jiffy my butt... read more

This Jiffy Lube is now on my black list. Told me i needed to replace a couple items on my car and that the service would be upwards of $200 plus parts. When i took the car to a different mechanic they said everything was fine with the exception of a signal light and i spent a total of $11. I will be using a new shop for my services going forward. read more

i've literally never written a review in my life but this location is too good not to. from the start they were very honest about the changes i should make to my car and would walk me through why certain things should be fixed without pressuring me at all. they also discounted an oil change for me if i ever needed one in the future. being a girl, most auto shops try to take advantage of me and assume i don't know anything about cars. this location was not the case at all and i didn't detect an ounce of condescending attitude from them. when i came back for that discounted oil change they even vacuumed my car and installed a new windshield wiper i had purchased from walmart but didn't have time to install. i can't say enough kind things!! read more

I hate taking my cars in for maintenance because it always seems like such a hassle. And I've never had a particularly good experience at any Jiffy Lube, until this one. Everyone was so nice, friendly, and didn't pressure us into anything we didn't ask for. We had several different coupons and they let us use them all, saving us a lot of money getting emissions/inspections test done on both our cars. This place has earned my continued business because of their great service! read more