Went to Mitch with an air conditioning issue during a heat wave this week. I called in the afternoon and was able to get an appointment the next morning. He accurately diagnosed the issue and fixed the problem for a reasonable cost. He was not overbooked and I waited only 90 mins for the repair. While there I spoke to a young woman who has been going to Mitch for 3 years after being treated unfairly by other shops. We are from MA however my son lives in Orem and plans to have Mitch look at an issue he has with another car. read more

This is our second time visiting with Mitch , the last time was 4 years ago. What a Tremendous experience. Everyone there is So Kind and knowledgeable. The issue we thought we had - bad starter, was quickly diagnosed by Mitch as a faulty Fuel Pressure Regulator. He told us that had we not come in, our SUV could have caught on fire as there was a fuel leak. Mitch again treated us like we were longtime regular customers, and He and his Team had us repaired and out in an hour. DON'T GO ANYWHERE ELSE FOR YOUR REPAIRS !! You will miss out on a Kind , knowledgeable , experienced and efficient Service opportunity. Too bad we live in So Cal, ....our loss !!! read more

Pre-purchase inspection. I couldn't recommend them more. Thorough, and competent. They went out of their way, adjusted their schedules and agreed to help me on their day off if needed. read more

Mitch is the best in town, and I have gone there for many years, with several different cars. I tend to buy used cars and ride them till they die, so I need a good mechanic to both inspect the vehicles before I buy, and to keep them running. He's always honest, fair, and does a great job. read more

Mitch saved the day! We were visiting from California and on our way back leaving beautiful Utah the break line got cut from the snow chains. Luckily we made it safely to Mitch's shop and helped us out. He was already working on a car but stopped and started working on ours to get us back to California in time. He took his time and made several checks to make sure breaks were working, "safety first". Anyone else in his position may have taken advantage but he is a true professional. Not only he made sure we were nice and warm in the office but he fixed our problem and got us on the road in no time. Mitch also was super fair with what he charged us. Thank you read more

Mitch's Autoworks sent a tow truck to transport my car to his shop. And replaced the battery and alternator. He did a great jobs and was easy to communicate with. And the price estimate I received was exactly the price on the invoice. This was my first time taking my car to Mitch's Autoworks, and I will definitely take my car to him again. He's a true professional. read more

Mitch has helped us out of an emergency on many occasions. His guys do a great job. He is fast and very responsive. He went out of his way trying to find a part for my 11 year old car that was difficult to find. read more

Mitch is patient, he kept my car for a day, driving and inspecting it for a noise I had been hearing. He adjusted something on the car to get rid of the noise and didn't charge me. read more

Mitch took an appointment last minute for a pre purchase car inspection and they even stayed late to finish it. He wasn't rushed when giving me the findings and was very willing to talk through everything. Very friendly and professional, would definitely return. Thanks for the great service!! read more

5 star all the way. I found Mitch's while searching for a local mechanic and he has been great to work with. He even helped me get into my car one morning when my driver's side door look would not open. Thanks again Mitch. read more

I live in California and my son is a student in the Provo/Orem area. When he had problems with the heater in his 2005 Nissan Xterra, I began to search for a quality mechanic in Utah County who would do a good job at a reasonable price. After reviewing Yelp, I decided to use Mitch's Autoworks in Orem. And I'm so glad I did! Mitch fixed the heater (which was really important with winter approaching) for a reasonable price. Even though I was 650 miles away in California, he was very responsive and answered all my questions. Mitch was polite, patient and friendly with me. I give him my highest recommendation! read more

Good, fair-priced repairs. They finished my repairs 3 days later than what they originally told me. Basically, if you want stuff done on your car for a good price but you don't need your car back immediately, I would take it to them. They know what they're doing, they just seem overwhelmed sometimes with the amount of cars in the shop. read more

Very good work! Worked on both of my cars! Great deal and quality work. Can do or fix anything. Will let you know fair price. Example said my brake pads would have to be replaced around next oil change, know that I will be out traveling and going somewhere else to get them worked on! read more

Posting this extremely late, but have to sing praises to Mitch - a true professional who helped me buy a car 800 miles away from home!! I live in Los Angeles and found a unique used car in SLC that I was interested in. I contacted Mitch based on his Yelp reviews and he agreed to check out the car on my behalf. He spent so much time and attention inspecting the car, noting every scratch and ding, sending me pics, reporting every concern, and proving advice on the purchase, making me feel like he was really looking out for me. Upon his thumbs up, I flew to SLC the next day, purchased the car, drove it back to LA, and have been enjoying it ever since. Being so far away I cannot get the car serviced at Mitch's shop, but I hope this review brings more people to him. Thank you again SO MUCH Mitch! read more

These guys were awesome. We were walk ins with a concerning leak and they helped us right away. Great feel in this shop!

I was visiting the Wasatch Front last week, and my vehicle started having issues with the battery charging system. I decided to give Mitch a shot, due to proximity and positive reviews, and I was not disappointed. Mitch and his guys installed a new alternator, and had me on my way within a couple of hours, at around half the cost of what the dealerships would have charged me. These guys are knowledgeable, friendly, efficient and honest... all rare traits in the world of automotive repair. Would not hesitate to recommend to all! read more

I've talked to the business owner at Mitch's AutoWorks about your situation and concern. He stated he gave you a quote that you agreed to; both parts and services. After the services were rendered, the Secretary billed you out. Mitch and the Secretary stated you seemed okay with everything before and after the services. They didn't realize you were upset until after your comment on Yelp. Mitch's concern is he never received any questions or concerns before the services or even after the services were billed out. Mitch stated he would have addressed your concern if you had stated them beforehand. We want to give the support/advise for the next time any incidents might happen; to both the customer and the business owner. Our question to you is, how could Mitch help you at this point? Customer Resolution Department My review does not say anything about me not agreeing to pay. I agreed to the service and paid. My review simply explains that I was overcharged for things. Mitch told me himself in a conversation after the fact that he paid $225 for the alternator. Yelp led me to Mitch and I want people to know what to expect if they go there. It is my fault for trusting that he was quoting me a fair price when I told him to go ahead and do the repair. I should have told him I would do some research and then get back with him. My fault for trusting him. His fault for overcharging for parts. It is simply dishonest to itemize a bill that claims the part costs $400.60 that in reality he paid $225 for and admitted to it after I posted a review on yelp. Sorry, I didn't address the question. In my little fantasy world, I believe that people are trying to be honest and deal with people fairly and not trying to take advantage of situations. It was a pain to tow my van over to Mitch's shop and was prepared to pay what it cost to get it fixed and I had put a lot of trust in the reviews. Drove by a lot of shops on my way being towed there...I thought maybe my experience would be a pleasant one like all of the other reviews. So, I blindly trusted that I was being treated fairly. Everything in my world is not a negotiation. I expect people to give me quotes that reflect actual costs. I know parts are marked up by mechanics. Mitch can do nothing because the damage is done. I like doing business with people I can trust without verifying. Yes, I didn't complain to him because I only looked up the price for an alternator after I was home and had paid for it. I really should have looked up the price before I said yes and then made the uncomfortable call to Mitch and told him how much he was working me over in parts cost and then negotiated a better price...but there again, I just like trusting that I am being treated honestly by fellow human beings. read more

Reliable, honest, affordable, and kind service. Every time. I would come here every time I need anything from oil change to Major repair. Grateful to have found the best mechanics in the area. Thank you so much read more

Was fortunate to come in contact with Mitch here for a pressed Wheel bearing and ball joint replacement on my Subaru a couple weeks ago. He gave me a fair quote and stuck to it even after they realized the bearing was tougher to change then previously thought. The project was done in a relatively timely matter and all was swell! Super knowledgable and caring for their craft! read more

Mitch was incredibly helpful when taking care of my Ford Focus. He goes the extra mile to make sure that he's getting the best prices and quality possible. He never cuts corners and triple checks his work to be able to correctly inform you of the issues the car is facing and how he deals with it. Would highly recommend to anyone in the area! read more

Mitch was the only mechanic that would take a look at my truck with only 2 hours left until they closed. Was just in town for the day and had to be back for work in California next day. Will definitely recommend any of my family in the area his services. Thanks again u saved the day read more

Awesome! My car died when I was in Orem on New Year's eve. I saw the reviews on Yelp and called Mitch. I limped over to the shop without knowing what was up or how long it would take. I've never been here before but Mitch got me right in and back on the road quickly. I just found my new mechanic. read more

Mitch works on all my cars. He is friendly, honest, and very knowledgable about all years, makes and models of cars. He always is fair on price and never surprises me with additonal work. Mitch values each customer that comes in his door and takes the time to educate them on the problems he sees and how he intends to work on the car. I trust Mitch enough that I refer all my friends to visit or call him to get a bid on any car work needed. read more

Mitch is a kinda nice guy. DO NOT USE HIM! He used to be the best mechanic in town. Unfortunately I discovered that Mitch has become very dishonest and spitting out lies. I had not been to him for years. Then I brought new air conditioning system parts to him to install. I dropped off my SUV on a Thursday morning. HE DID NOT WORK ON IT FOR 3 DAYS! I had to go babysit him to make sure he did it! To make things worse, my a.c. compressor clutch Did not engage And a week later after throwing parts at recommended by Mitch, My compressor clutch STILL DOES NOT ENGAGE. I paid him $386 for an a.c. system that does not blow any cold air, and the clutch does not engage. He says, I've ran a few years and everything looks good. Bring it back for a diagnosis. WHAT THE HECK DID HE DO WITH IT THAT HE DOES NOT KNOW THE PROBLEM??? So, Trusting him against my gutt feeling that he is lying, I BRING it back, and this time "Doc" Diagnosed it and says my Engine control module is bad. Then still with NO A.C. Mitch Hastings charges me another $80 just for that. I told him that should be part of the $386 I already paid, He says "every time you bring in your car it will be at least another $80, TIME IS MONEY MAN!" Well enjoy this review Mitch! You have scammed me and lied to me FOR THE LAST TIME. Mitch is just a lazy punk. 3 days to look at my car?? Better hope he did not STEAL my parts...ill sue. My recommendation: DO NOT GO TO MITCHS AUTO WORKS. I understand people reviews are most good for Mitch. Mine used to be read more

I came here initially to get my transmission fluid changed on my "new" 2003 matrix w ~200k miles on it. I was very nervous because, well, you know how old cars can be and mechanics can be as well, especially as a young lady coming in and not knowing much about mechanics. Mitch was respectful, educative, and transparent in all facets of his business. I ask questions and he gives easy to understand answers, he guided me through each step of the fluid change and explained how my particular vehicle functions, and allowed me to feel comfortable with all the work he does. His pricing is very fair, and he will bend backwards to be sure that you're a satisfied customer. I will always come to Mitch! Today I came in for an oil change because I know that he and his crew will not only provide my necessary Maintenance but be careful in the process to not cause any issues, and keep an eye out for other issues I may not be aware of. Love Mitch's!!!! read more

Mitch's Autoworks - Getting tranny changed :) - Auto Repair Near Me - Orem, Utah

See all

I felt at home here with Mitch. I had my right front headlight and rear brake light out, he fixed it in a jiffy plus ordered a right bulb for my front amber light. I'll be back to have that taken care of as soon as it arrives. God bless this honest dude. I trust him and his integrity with his business. I will be coming back for my oil changes and other light maintenance. Oh, before I forget his price was perfect for the job. Thanks again Mitch! read more

I have taken my SUV to Mitch twice about 1 year apart. the first time was for timing belt/water pump and radiator, he just finished with my second vist for breaks, axel and seal. He does outstanding work for a VERY fair price. I will not take my car anywhere else and i have recommended him to several of my friends who have also had a great experience. I would highly recommend Mitch! read more

Mitch's Autoworks is as good as it gets. A reasonably priced estimate, and they fixed a dent in my door caused from having to break into my own car. FOR FREE. These guys rule, and totally have my business. Very friendly. read more

Excellent. Mitch was able to diagnose my car's problems within fifteen minutes. He explained what was wrong and how to best fix it. When I came in to fix the problem a couple of days later, I was in and out in thirty minutes. I don't think my car has ever driven that smoothly! Mitch is knowledgable and gets it done right the first time. He cares for his customers, and it's because of that he has another loyal customer. read more

Mitch was honest and direct. I had squeaky breaks and he spent quality time with me and saved me money. I will comeback to him for all my needs. read more

Great work done on my car. Everything was fixed. My only gripe was that I was quoted 'X' and ended up paying double that. It wasn't until I got the total that I was told about the $45 diagnostic fee that wasn't mentioned before. Again, great work and my car was completely fixed but I was a little upset at final price. read more

Great service. My car wouldn't start. Needed a new starter. Mitch and his team gave me a reasonable quote over the phone. Much less than the quote from the Honda dealer. They got it done and back to me within a couple hours. Great work and great service. Car tats and runs great. Mitch even answered my phone call on Saturday and they are closed Saturday's. Pretty rad! I will continue to get my car repairs done here. read more

We are SO impressed with Mitch. He really cares about his customers and their cars. Took my 2010 Honda Civic that was having suspension and transmission issues, and he gave it a thorough inspection with thoughtful recommendations for what we could do. He took the time to explain everything with patience and care. As a woman, sometimes I've been talked down to at auto repair shops. I really appreciated, not only Mitch's auto expertise, but his excellent "carbay-side" manner. Highly recommended! read more

I regularly visit from out of town and this particular time I was scheduled very tight with appointments from salt lake to Springville. While coming out of an appointment I noticed some squeeling from the power steering. I stopped at an auto parts store and topped off the fluid. The guy at the store took a quick look and said he thought it was a leak that drained into the rack and pinion boot. He quoted me a price of $320 with an exchange of the old rack and pinion core told me it was a job for a pro and would take awhile. That was Friday late evening. Saturday morning all the fluid had leaked out and I began calling rental car agencies to rent and make my scheduled appointments for Saturday Sunday and Monday. I looked online for a repair shop and began calling. Surprisingly most were closed, but Mitch's answered. I explained my situation and time frame and he said if it was still drivable to bring it down and he would take a quick look at it for me. I did so and he immediately assessed the same thing. I told him I wouldn't be back in town for at least a week maybe more and would need to park it at his place until I could return. He said no problem. When told of the quote by the parts store he matched it. I left my tacoma pickup and attended to my appointments in Salt Lake. Later that day I received a call from Mitch stating it was done. My weekend was saved by his quick attention and he had a pleasant personality. Same day turn around on a Saturday to a first time customer is not normal. The whole experience was five star. His shop is clean and organized. I have found my mechanic when in Utah. read more

I believe that Mitch is fair and honest. My daughter took her car in to get something repaired that she was told needed to be fixed from the people doing the safety test. Mitch looked at it and said that was not the issue and found the actual problem. Rather than fixing something I told him to fix and that ultimately was not what was wrong he fixed the actual problem. Thanks Mitch! read more

Mitch went above and beyond! We are on vacation from Southern California and our wheel bearing went out. They were able to replace it and get my family and I back on the road and back to visiting family! They did a great job and gave me a great price! Thank you so much! Would definitely recommend to anyone! read more

My wife and I were on a road trip and broke down in Orem on a Friday afternoon. Mitch came in on a Saturday to get us back on the road. He also performed the repair for a fraction of the cost of our first quote from the dealer. I had a great experience working with Mitch and recommend him to anyone. read more