Very honest. Looked at an issue. Recommended against doing work. Then, refused my offer to pay for…read morework to diagnose issue. In a world where everyone schemes to make money, Wiley's integrity is a treasure.

My car got towed in Boston and the muffler sounded like it was ruined. Steve got my car in the next…read moreday. Put the car on the lift and fixed it with a simple readjustment. He didn't even want to charge me. He is personable, professional, and precise. I can't recommend him highly enough.

I only got an oil change and state inspection done, but I can't say too much more or justifiably…read moregive 5 stars (yet). But, over the phone and in person I found Mark to be very personal be and down to Earth. The place has been in operation 30 years and is what seems to be a real Maynard institution. It all feels very homey. Anyhow, Mark asked me for a wish time for completion of their work. At 8:45 am, with 9 cars already on the lifts, I said 1 pm. They were done by 11:30 am. That was awesome. My wife says the oil change is about the same cost as at Jiffy Lube for synthetic oil. Seems fair, especially to support a local business. Uh, yeah - we are going back.

Great service, super friendly and down to earth…read more They fixed what I thought was going to be an expensive problem (potentially damaged tires on an AWD car) with some stems, then when I later realized they were still leaking (more slowly this time), I took it back and they fixed it completely free because they'd missed it- the rims were leaking.

I've been going to Shorettes for 40 years, back when Larry ran the business. Back then Larry…read morecrafted a custom exhaust for my Mustang. Today his son Lonnie does a great job. He's always been honest with me, charged me a fair price and done the work in a reasonable time. I trust them.

Since moving to West Concord, I have been exploring nearby Maynard, which I think of as "the town…read morethat time forgot". With its old mill buildings and depressed-but-still-trying downtown shopping area, little Maynard was once on the brink of wild prosperity during the 1980s when computer manufacturer Digital Equipment Corporation was pouring jobs and cash into the area like a high-tech fire hose. But sales of the company's profitable mainframes dwindled after it failed to successfully transition to personal computers, and it quietly expired in the late 1990s. You won't find them on Twitter or Facebook: Shorette's is a small garage right out of the 1960s, with prices to match. The dimly-lit "customer waiting area" is crammed with dust-covered displays of fan belts, replacement gas caps, and carburetor gasket kits. The owner/operator and his elderly father have run the place for ages, and there is an archetypal "back room" behind the counter where they hang out and play cards or do whatever old time garage guys do. I paid what I consider pre-War prices for a brake job, and business was brisk when I stopped by. Apparently word has gotten around that you can still get this kind of "No BS - done right the first time" service if you're willing to go out to Maynard for it.

Everyone makes mistakes. It's how you react to them that matters. I took my car in to Jarmo today…read morefor new breaks. I had told them the day before that I would be in a hurry and they said it would take a few hours. I was waiting across the street in McDonalds and I went back to check a few hours later. They had not noted the rush job and hadn't started my car yet. I explained that I needed the car to pick up my daughter in a few hours. They were very apologetic and, more importantly, they put 3 people on the job to get it done in 1/3 the normal time. On top of that, their estimate of the cost of the parts was too high. Some mechanics might look at that as a nice extra profit. But not only did they quote me a lower price than everyone except Jiffy Lube, with the savings from the part being a little cheaper than expected, they actually beat Jiffy Lube's price. I had a mechanic I used for several years that recently closed. Now I think I've found my new regular mechanic. I can't comment on the quality of the work specifically. But the car seems to be working, so no complaints.

From one family to another trusted and quality work. I wouldn't go anyplace.else…read more I had critters eating the front grill of my minivan. They gave me a fair price with quick quality service I received a fair price

Gave me a good price, had the car finished in time stated and the dent removal brought the car back…read moreto like new! Even the bumper work was better than expected. Thanks, Mario!

This place is a diamond in the rough and Mario and his team are just awesome! He did a great job on…read moremy 2005 Toyota Tundra and has is running like new. Valve cover ail oil pan gaskets, differential repairs, frame rust removal and seal, brakes and body work consultation. Exceeded expectations on quality, price and time. He is customer centric with no hidden agendas. I trust him and his recommendations. My new go to mechanic and body shop. Call him, you will not be disappointed. A Grateful Customer, Victor

If you find a great car repair shop, you're torn between wanting to tell the entire world and…read morekeeping it a secret, since the real deal is so hard to find. Artisan is the real deal. Cliff and Boomer are not only VERY good at what they do, but they have the two rarest qualities in repair guys: they're dead honest and incredibly fair about pricing. My wife and I have brought our cars to them for years, and every single time, without fail, they do what they say they'll do, they tell us what does NOT need to be done, and their fees are comparable or cheaper than anyone else around. I wouldn't take my car to anyone else, and you shouldn't either. By the way, the address is listed as Brown street, but they're really at the corner of Acton and Concord Streets in Maynard.

These guys are awesome! I've used them for years. They are always looking to save us money....by…read moregiving us buying options like factory parts/vs/3rdParty for parts. They stick to their estimates like glue, also, and the prices are very reasonable. Best thing is they are perfectly honest, and guaranty their work&parts. Extremely friendly, too. What else can I say?

Had my rear brakes done. The estimate was $450 for rotors & pads, but they found a frozen caliper…read more That brought the job up to $620. (ouch) Having said that, this is work on a 2005 Acura RL (15 year old car) and things freeze/break. To take a little of the pain away, AAS flushed all the brakes for free. Good guys. My RL now stops like a race car. Thank you!

Affordable, honest, friendly, problem solvers! We will go no where else with our Honda.read more

I had two blown tires and needed my Jaguar towed to the dealer…read more Derek was my driver. He arrived right when the office told me he would. He was friendly and respectful, very efficient and showed great care for my car. I was impressed with how he walked around the car making sure to note any damage and discuss with me why he was doing that. We discussed the damages to the wheels and he made sure I was comfortable with how he was going to load the vehicle. He was attentive enough to note that I had another alert on my console and informed me of it. The vehicle was fully secured and double checked before he drove away. I 100% endorse this company and recommend them for any towing needs. I would trust them with any of the vehicles I own! A huge thank you to Derek for the great work and for taking good care of my car!

Do not use this company if you want to get reimbursed by insurance. The invoice we received is not…read moreacceptable by insurance and they refused to fax or email an itemized invoice when we asked. It's 2025 and they want us to drive 2 hours to pick up a piece of paper. Horrible customer service

I've been going to George at Station Road Auto Body for over 30 years. I don't even ask for a quote…read morebecause George has always done a fantastic job and charged a fair price. I just went there to get my bumper fixed and found out Mark has taken over the shop. Initially, I was bummed as I couldn't see if anyone can top George for workmanship and integrity. Mark fixed my bumper straightaway and I am thrilled to say that Mark shares the same dedication and honesty as George in the good guy department. I am so happy that I have a reliable autobody shop I am confident will get the job done and at a very good price.

Amazing service! Perfect job and very timely. So honest. The actual work done turned out to be less…read morethan the estimate, and they passed the savings onto us. Again, so honest. Thank you.

Clean bathrooms, nice staff. Made it in just in time, they close early…read more They have a Dunkin' Donuts inside, no donuts late in the afternoon, but served coffee.

Don't go here ever go to jimmys gas 0.3 miles further absolute trash…read more I used my debit and got an odd miscellaneous message on the machine so I tried again my purchase was authorized by the cashier so I bought my $28 in gas then after starting up my truck she comes out in demand that I go to the bank and then shout at me very loudly to get the hell out and never come back absolute garbage service coming off this mobile I hope corporate sees this one absolutely trash not only do they have a very dirty windshield cleaner that looks like motor oil out of a car from 1973 garbage garbage garbage garbage you don't treat a customer like that absolute dirty garbage trash! Also go to Cumberland Farms on Acton Street 150000 times better