I called 5 mins before they closed on a Friday about a flat tire and they said come on over. They…read moredidn't have the exact tire for me but knowing I was desperate they searched and found a used tire that would work. Unfortunately, I needed much more than a tire. They didn't even charge me anything, offered to give me a ride, and let me leave my car there overnight! I felt like I time travelled to the good old days! Although they ended up not working on my car (not my choice, a company car), I would totally trust them. Steve is a great guy and (I don't know his name) the other mechanic are very knowledgeable and good guys. They really went out of their way to help me out! Something you don't see often these days.

Very honest. Looked at an issue. Recommended against doing work. Then, refused my offer to pay for…read morework to diagnose issue. In a world where everyone schemes to make money, Wiley's integrity is a treasure.

What a great experience!…read more My step dad is a mechanic and we found this place while searching local shops to get a transmission reprogrammed for my Lincoln MKX. We have never really used an auto repair shop, seeing as he does it all, yet this was one thing that needed to be done after replacing the transmission. One word : IMPRESSED. Quick and friendly service and honest opinions about the car - which is really appreciated - you don't always see this when going to a auto shop. If you are looking for ANY car service needs, go to Essex County Auto Repair. Highly recommend and we will be back if we need to be. Bravo!

$200 to put your car on their lift and go for a test drive and no diagnosis, didnt even scan it…read more They were not completely transparent about this charge even after spending 35 minutes on the phone about all the requested diagnostics, including a stalling issue connected to the gas tank requiring a simple scan on a 1998 Camry. The tires were not the cause of the vibration at 70 mph only and when turning right and there is no clunking. The car is at a Toyota dealer now and the vibration has been solved without changing tires and the fuel and brake lines are normal. The front tires are reported to be at 6/32 and still good, but this shop doesnt even know how to measure tread depth. I walked into the shop after their closing time at 430 and Anthony was on the phone with no one working on my car which should have been ready for pick up. Nothing but frauds here. Never been so disappointed by a new shop, never again. Had to read the tire pressure label for them after finding out they didnt even put the right amount of air in the tires. Shameful.

Everyone makes mistakes. It's how you react to them that matters. I took my car in to Jarmo today…read morefor new breaks. I had told them the day before that I would be in a hurry and they said it would take a few hours. I was waiting across the street in McDonalds and I went back to check a few hours later. They had not noted the rush job and hadn't started my car yet. I explained that I needed the car to pick up my daughter in a few hours. They were very apologetic and, more importantly, they put 3 people on the job to get it done in 1/3 the normal time. On top of that, their estimate of the cost of the parts was too high. Some mechanics might look at that as a nice extra profit. But not only did they quote me a lower price than everyone except Jiffy Lube, with the savings from the part being a little cheaper than expected, they actually beat Jiffy Lube's price. I had a mechanic I used for several years that recently closed. Now I think I've found my new regular mechanic. I can't comment on the quality of the work specifically. But the car seems to be working, so no complaints.

From one family to another trusted and quality work. I wouldn't go anyplace.else…read more I had critters eating the front grill of my minivan. They gave me a fair price with quick quality service I received a fair price

Had my rear brakes done. The estimate was $450 for rotors & pads, but they found a frozen caliper…read more That brought the job up to $620. (ouch) Having said that, this is work on a 2005 Acura RL (15 year old car) and things freeze/break. To take a little of the pain away, AAS flushed all the brakes for free. Good guys. My RL now stops like a race car. Thank you!

Affordable, honest, friendly, problem solvers! We will go no where else with our Honda.read more

A + service and great prices The only ones who got back to…read moreme for my service request to the T. Changed all oils front & rear differential, transmission, and transfer case.

went to get my tire serviced for a flat, services were refused and i was told to go to Town Fair…read morewhich is more than a mile away. terrible service, very rude and unprofessional $30-$40 for a tire repair when it can be done at tire warehouse for $15-$20

AMAZING! I cannot recommend this place enough. This is now the only place I'll go for any repairs…read moreor service I need on my car. Their lot is a little small so it's definitely best to call and schedule an appointment ahead of time, but once you're there the service is great! They're quick, and super reasonably priced, and honest about what work is actually needed on your car. Each time, I walk out feeling confident that my car is safe and that I'm not paying for work I don't need. Added bonus - they have a dog that is usually there named Cleo! Best mechanic I've been to.

Jose is a great mechanic. He gives it to you STRAIGHT and does not try to add extras you don't…read moreneed. Quality repairs and great service. We need to spread the word for this business. He move to his own shop after Rick Ruberti closed and I followed him here. Highly recommend. Plus I love to go visit CLEO, the shop dog.

These guys rock…read more They were recommended to my wife by a coworker, and we decided to give them a try. I had a quote for work on my Subaru that came in at over $1400 from the dealer; MJ did the work for 900 and did it well. We have had them maintain my wife's 99 Explorer and my 02 Subaru for many years (Until the Explorer rusted out (at 1778,000 miles) and the Subaru got totaled in an accident (at 169,000 miles). Mike & Jimmy were always honest with us about what the vehicles needed, their prices were fair, and they kept the vehicles running in top shape for a good long time. When the Explorer was rusting out, Jimmy called me and told me that before he started doing the big scheduled maintenance I'd brought it in for, he wanted to let me know what else the truck would need. After hearing the list of what was wrong, I asked him what would need to be done to keep the truck running safely while we looked for a new car - he saved us a BUNCH that way, and he kept my wife safe (All he did was to fix the serpentine belt (that was ready to go) and a nearly rusted out brake line). One time I had to have my Subaru's front axles replaced. When I got it back, there was a vibration in the front end. They took the car back in and replaced them again - no charge. But it still vibrated. They took it in again and tried a different brand of replacement axles - and THAT solved the problem - they had been given bad parts by their vendor. BUT... they fixed the problem - at no charge - because these guys stand by their work. Now that I'm looking for a replacement car, and looking at used cars, I brought the cars I was looking at to them to have them checked out - they've kept me from making one bad mistake, they are helping me get out of another one (I DIDN'T have them check one out until after I'd bought it - and their repair quote is helping me invoke the Lemon Aid Law and return the junker) and the third vehicle they looked at, they found four things I'd missed... and the dealer is fixing them before I buy it. Sure, it cost me a few bucks to have them check it over... but it was worth it, and I wish I'd taken the second car to them first, too. My "new" car will be being maintained here at MJ, too - when you've found a great local shop, you stick with it. These guys are honest, competent mechanics and they do damned good work. If your mechanic doesn't seem to be able to get it right, or you're tired of paying dealer rates - give MJ a try. You will NOT be sorry.

My girlfriend went back again to get some exhaust work and her transmission oil changed. They were…read moreable to fit her quickly into their schedule. They called and discussed the work they would do prior to starting anything. And when the work was done, the price was very fair. They also had some other work they would recommend but were not pushy about getting it done. Overall, very fair honest reliable mechanics.

- Reasonable pricing - Gave me a loaner car for free…read more - Quick service - good communication

My first service experience with these guys was terrific. I have been a Lexus guy for decades; but…read moreI recently got a BMW Convertible, 'cause Lexus doesn't make one that fits the golfer lifestyle. Dan & Jen were very accomodating as far as scheduling. They gave me a ride to work. and the keys were right where they said they would be at the end of the day. Great communication, and a very reasonable price for the service I received. I would definitely come back to them for service in the future!

The motto of Alexander automotive service is "test work not guess work"... that can not be a more…read moretrue statement. Weather you need extensive transmission service or a simple oil change and filling on washer fluid Mark and Eddie will do a quality job for the right price. Nobody will come close.

Extremely helpful and great service. Needed tire replacement. Was very helpful in the process from…read morebeginning to finish

Since moving to West Concord, I have been exploring nearby Maynard, which I think of as "the town…read morethat time forgot". With its old mill buildings and depressed-but-still-trying downtown shopping area, little Maynard was once on the brink of wild prosperity during the 1980s when computer manufacturer Digital Equipment Corporation was pouring jobs and cash into the area like a high-tech fire hose. But sales of the company's profitable mainframes dwindled after it failed to successfully transition to personal computers, and it quietly expired in the late 1990s. You won't find them on Twitter or Facebook: Shorette's is a small garage right out of the 1960s, with prices to match. The dimly-lit "customer waiting area" is crammed with dust-covered displays of fan belts, replacement gas caps, and carburetor gasket kits. The owner/operator and his elderly father have run the place for ages, and there is an archetypal "back room" behind the counter where they hang out and play cards or do whatever old time garage guys do. I paid what I consider pre-War prices for a brake job, and business was brisk when I stopped by. Apparently word has gotten around that you can still get this kind of "No BS - done right the first time" service if you're willing to go out to Maynard for it.

I've been going to Shorettes for 40 years, back when Larry ran the business. Back then Larry…read morecrafted a custom exhaust for my Mustang. Today his son Lonnie does a great job. He's always been honest with me, charged me a fair price and done the work in a reasonable time. I trust them.