I went to Take 5 Oil Change on 11.11.25, and it was one of the worst car service experiences I've…read moreever had. I ended up waiting there for almost two hours just for an oil change, and the technician promised me a $20 discount for the wait -- but when everything was done, I never got it. Not long after I left, I discovered that the technician had forgotten to reinstall the oil drain plug. All of the oil leaked out of my car, leaving a huge oily mess all over my driveway. To make it even worse, I found a mechanic's glove left under my hood -- which just shows how careless the service was. I've called and left messages multiple times, but no one from the shop has reached out or offered any help. My car is still sitting in my driveway, completely undrivable, and there's the possibility of engine damage now. I understand mistakes can happen, but this kind of negligence can cause serious engine damage and property loss. I've reached out to the shop for a resolution and hope they take full responsibility -- both for the car and the cleanup. I'm sharing this so others double-check their work before leaving. I truly hope Take 5 improves its quality control and accountability moving forward.

"Faster than you can check the forecast." Not true…read more Very nice folks (Jerrod and Sophia especially). They did a great job. Problem? The group had issues with the vehicle before mine, so all took way too long. Know that it's a training shop before you enter. If I had known that, I would not have thought it would be quick. If you are in a hurry, pick somewhere else. Otherwise, all good. Pulled into bay at 4:18 They started working on my truck at 4:49 Left at 5:16

Great service and the unlimited price is well worth it. I live close by so it is easy for me to…read morebypass a packed detailing line and come back later.

Quick to get the job, done. Very nice and knows what they are doing. Just need to brush up on the…read moreknowledge of how to get the oil change light on all vehicles. Other than that, they were great. Need to learn to also stay busy instead of talking

They are permanently closed due to not paying their taxes…read moreUsed to be a good place to go get your car fixed but now that they're closed, you'll have to take your work to Total Tire And Conway. They're a lot better.

I took my mother's car to McKinney tires and they were amazing. What a very special team they have…read moreput together in that location. They communicated every step of the way and took care of everything we needed. I feel very confident, taking my mother's car there.

I took my car here for a new ac compressor in 2022. Was told that the only way to get the warranty…read morewas to get a new condenser as well. I agreed and they put it on. A week or so later, I'm back in there to get a second compressor because they overcharged it with freon and burned it up. It works again for about a week before it goes out again and I am so frustrated that I don't take it back to let them look at it until this year. Choosing to suffer through the heat wave of '23 with no ac simply because I didn't want to deal with the rude guys at the desk. I only returned this year at the urging of a coworker who agreed to come with me to attempt to get this sorted. They said that all the parts were lifetime warranty which was another reason I chose to go back. They found a leak in the system and replaced a valve as well as recharged the system. It worked. Until it started blowing hot again. So, today, the same coworker and I take my car back to get them to look at it. The guy who gives it a look this time accused me of taking it to another shop all because the condenser - that they put on in 2022 with the original compressor- doesn't appear on their records. I told him that I hadn't taken it to another shop but he wasn't believing me and essentially told me that my warranty was void. I will not be returning to this business. And I will warn everyone about this experience.

It was a Saturday, so it was busy. We had a great place to sit and wait. I listened to the…read moremanager wait on customers and on the phone and he was great!! I was impressed. Then they texted me husband Monday, to make sure everything was ok with our tires.

I am sad to say that driving thru Vonway has been painful for me. Over the past two years, I have…read morehad flat tires and was forced to get service here in Conway. Luckily- we have a positive relationship with this local Firestone. They are quick, professional and have taken very good care of me and my wife. They do a nice job and I'm sad I need them, but happy there are here for me. I recommend this location.

This place is an absolute joke. I have a nice Honda Accord 145,000 miles that is routinely…read moreserviced and very well maintained. They have probably the most lazy and scummy people. I went in for an alignment because my car was pulling. My car was on the rack for about five minutes. The man I spoke to came out of the shop and told me that my tire rods are loose so they can't give me an alignment. About 10 months ago I had the whole front end rebuilt. I mean everything replaced I spent $2900 doing so. So what he said made zero sense. And then offering me a $600 service for something that wasn't needed. Yeah right, I went down the street to discount tire I examined my tire rods myself. I had their technicians look at it and I got everything zeroed in. Not only did they try to pull a quick one. They sent me home with another $2700 recommended service sheet. Again, none of this made any type of sense. On top of that the attitude from the man at the desk was completely unacceptable. And there was none when I was face-to-face with him. But over the phone, what a complete dbag. If you live in Conway, screw this place go to discount tire.

Best customer service I have experienced in a long time. Would def recommend. They close for…read morelunch but will work you in. 5 FULL STARS!!

Great fast and friendly service. They tried to be reasonable price. They provided a ride to workread more

We're traveling on a cross-country trip and our internal car light came on. Stopped by this Jiffy…read moreLube randomly to get the oil changed and it happened... well in a jiffy! Kevin helped us from beginning to end and the entire team was just pleasant. Kevin never pressured for any services beyond the oil change and even gave us a number of local restaurants to try. It was the best decision to stop here, because we were back on the road in no time. Thanks!

Had my car dropped off there to replace the two engine belts. Shortly after having this service…read moredone, my steering began locking up. Fortunately, this happened mostly while trying to park. It was as if there was zero power assist. I thought maybe my fluid needed flushing so I bought a kit and flushed it myself. Still the same issue. Then I read about the steering knuckle sometimes needing lubrication, so I lubricated it. No improvement. Finally I looked at the belts. Both belts were so loose I could easily twist them nearly 180 degrees with my fingers. The max should be between 45 and 90 degrees. I tightened them myself and have not had a single issue since.

I needed my Daughter's newly purchased (2011) RAV4 checked out for safety etc…read more The manager made time for me the same day with a smile The mechanic was really professional and friendly Did not try to sell me anything, just let me know the brakes were good for now and they may need attention in the future as the pads had a lot of life left and the rear rotors, while good, may need attention if they start to shudder or squeak He topped up the fluids without being asked to and checked the transmission fluid too The transfer case was an unknown but the mechanic verified it had enough fluid but the joints may need a recheck in the future as they were leaking a bit I asked what the diagnosis charge would be; and the manager waived it This is going to be my Daughter's shop from now on Just an old school honest mechanic shop with professional staff

My son and I broke down on the interstate. The manager went out of his way to help us find a tow…read moretruck that could haul our truck and pull our trailer. They allowed us to leave the trailer behind their shop while they hunted for replacement parts for the truck. The manager even used his own car to take us to a nearby hotel where we stayed until the truck was repaired. I can't say enough good things about the care we received from Total Tire and Automotive. I recommend them and give them the highest rating possible.

poor service, the employees here do not seem to know what they're doing and will mess up your…read morevehicle. I've came here for oil changes and they tightened my cap on so tight, the next time I needed an oil change, they told me that I needed to go to an other auto shop to fix the cap that they overtightened. I also came here for new tires and they messed up one of my tire sensor that I had to go to another auto shop to have another shop fix my sensor. When I asked for another service, an employee at the register told me that they don't offer that service. I pointed to the list of services they had posted on the wall behind them which listed the service. The employees don't even know what they offer. The employees at the registers are hard to find too, they take so long to come when I'm trying to pay to leave.

I was on the interstate having issues with tire pressure. I'm not familiar with this area so I…read moregoogled Walmart Auto and made it to these guys. They were super friendly and helpful. So grateful they turned a stressful moment into a pleasant experience!

Timing belt was broken on my vehicle caught up there to get an estimate to see if I could afford to…read moreget it repaired they told me they couldn't give me an estimate over the phone I would have to bring it up there well the car doesn't run why would I have my car towed up there to them for them to give me an estimate that I could possibly not be able to afford and then tell my car back home seems pretty ridiculous to me they said that they could not get estimates over the phone makes no sense at all I'm just trying to find somewhere to get my vehicle repaired that I can afford. I don't see how they get a 5 star rating because they were absolutely no help at all. I'm sure they don't have any problem crunching the numbers when it's time to bill you. I can not elaborate on the quality of there work and never will. It seems to me like if they are not willing to give you a ballpark estimate then there tring to hide something or something not on the up and up.

Great value and very responsive. They have done everything asked, and they have worked on both of…read moremy vehicles. Would definitely recommend.