Hello I am a regular at the car wash Gwatzilla Pete and the guys have always made me feel at home…read morevery friendly quick to assist with whatever you may need the place is ran very professional and it's always a clean environment I recommend them to anyone to keep your car looking clean and running smooth so thumbs up to Pete and the crew Roachell thanks guys

Pete and the wash crew are really great nothing but the best customer service!!!!!!! They really do…read morecare about their people and their cars!!!!!!!

Precision Tune Auto took over the Firestone that was on base for awhile now. Great folks who will…read moretake care of your car needs. I came in with no appointment and they said they would fit me in and they did. Do make sure that you ask for what you want done to your car. I would recommended this place, very convenient and reliable.

I called Precision Tune Auto Care today. I was a regular customer until I spoke on the phone about…read morean issue I had with my SUV, which they have worked on in the past with my other car. The issue with my motor blower to be checked because I had it in an audio shop for a radio repair and now it is not working. I have spent thousands of dollars at this place over the past couple of years. I asked when could I come into the shop, thinking that it was getting near the end of the day, I suggested that I would bring it on Monday. The manager said that I could bring the SUV in today and the place closes at 6 PM. I got there at 4:17 PM. I was told that I could drop the vehicle off and leave it I said to the manager why you told me to come down and I did and his reply was sorry we have other people. If they could get your money they love you. I would not send my dog there with this sub-par customer service and care

Good quality service, fast honest work, friendly staff, very clean shop. Would take on any vehicleread more

From the owner: At Titan Auto Services, we're proud to be Jacksonville's go-to auto repair shop, known for…read morerepairing your relationship with auto repair. Our clean, modern facility is staffed by dealer-certified technicians who treat your vehicle like their own. Whether you need tires, a transmission overhaul, brake service, engine repair, oil changes, diagnostics, A/C repair, or... you name it, you'll get honest answers, fair pricing, and top-notch workmanship every time. We're raising the standard for auto repair in Arkansas--one car at a time.

I purchased a set of Bridgestone Run Flat in October 2017. A couple of months later I ran over…read moresomething on the road. My tire was cut but tires performed as promised. Was able to drive to firestone and tire was replaced. I now have 27946 miles on them. They were sold with a 50000 mile warranty. This means nothing. The man said the warranty only pertains to manufacturing defects. I am very upset that tires were not prorated. I will never do business with Firestone Complete Auto Care again.

Top notch service! I called a ton of places for pricing on new tires and Mike and Robert answered…read moreall my questions and gave me the best deal around! They did a free inspection and gave a honest assessment instead of just trying to charge more. I would recommend this auto shop to anyone!

Since I get a oil change every 10 days due to the travel, I stopped off at this location without a…read morewait. Technicians were very tentative and polite. Did not push any additional services, which I like. Yes, I would highly recommend this location.

I've used this place several times and they've always been great. even with all bays full, they…read morewere quick, efficient and went the extra mile. I'm not sure what's going on here now... I went by last week, there were 3 cars in front of me. guy came out and said it would be at least 30 minutes before he could sign me in. went by yesterday, one car in one bay and another car behind it. same guy came out, looked at my oil change tag said they were out of that kind or any kind that was right for my 2018 Jeep Laredo, that they might get it Monday, Tuesday at the latest. is it just me? this happening with others?

Perfect customer service I came in thinking I needed an alligment but was showed clearly and…read moredirected otherwise manager and workers took a double take and showed and told me what they did. And DIDNT CHARGE ME If I have to come back this will be my first choice

I brought my car here for 1 simple job. That's to replace a wheel hub bearing. Prior to that I had…read moreno ideal I needed it, until I went and got $400 tires put on @ K&G. They pointed out to me that I needed a wheel hub bearing. The car still runs excellent, been to Pine Bluff, Jonesboro, Searcy, Conway & Little Rock. All with no problems. But as soon I let FIRESTONE on Main Street of Jacksonville touch it. They give my car back to me not 100 % functional, but they received my car 100% with no lights on. I get my car back with all the warning dash lights on, car wouldn't go over 30mph. They "BRIDGESTONE" claim their 3rd party vendor looked at the car. Claims that they found nothing wrong on their part " that's a lie " I brought my car to you "Firestone" working perfectly. But you give my car back to me with all the dash lights on, want go over 30mph... also your mgr called me inquiring about a belt and front brakes needed and it's going to cost $160 for front brakes when they get their parts from oreillys or Autozone & they can't say that they don't cause I've seen the oreillys white parts truck deliver them parts. So now I'm going to take this up a notice and contact corporate/ I called corporate the first time .. but it's actually customer service .. District Mgr didn't get involved for whatever reason. Nor did the District Mgr ever call me. But customer service did. So now I'm gonna go up to the next level and also reach out to the BBB and possibly inform my attorney and get lawyered up for court. This isn't satisfactory to me as a customer or anyone whom ever experienced this. They think that they just gonna sweep this under the rug, OH HELL NO!! They gonna tell me, you got good oil and clean fluids nothing is burnt, it's not our fault even though you let us service your car and it had no lights on and it ran great. But once we touched it and gave it back to you all your lights are on and car want go over 30mph and your brakes grind isn't our fault after we touched your car. Not to mention we went into places that wasn't on your work order... so this is how FIRESTONE " BRIDGESTONE" treat/rob their customers ....

I always feel safe and confident on the road when I take my car to "my boys" as I call them! I have…read moretaken my car to them for years, getting oil changes, brakes. tires and air conditioning. I've even had to call when my car had broken down. I can count on Tony to use his experience and vast knowledge to figure out anything with my car. He takes time to teach me helpful hints regarding maintenance and I can always trust him to honest with me. I cant tell you how comforting it is to stop by the shop and be greeted by Billy, Tony, Tim, Travis and John. They know me by name and never once have they let me down. I appreciate when they ask how I'm doing, as they know over the last few years I have had cancer! Grateful to my guys who keep my car in great shape and treat me with such kindness!!! Ms Whitley

While getting service today (8/7/24) at this location, I was able to wait inside thankfully in the…read morecool air, and for that I am grateful. However, I had an unpleasant experience with a taller, caucasian gentleman with blonde or brown hair, who appeared to be management due to his cleanliness and lack of involvement in the work. He initiated an unsolicited political conversation by asking if I agreed with him that a candidate would be a great vice president. I did not agree, then he decided to share his ideologies until my service was complete. This is by far the most disrespectful encounter I've had with a business in my life. As a veteran, I'm a proponent of free speech, but there is a time and a place for such discussions. I won't be returning if I am forced to listen to pontificating political conversations during my visits. On a positive note, I want to give special recognition to the gentleman who actually provided my service (Scraggly reddish beard, a shorter caucassian gentleman who was very friendly) He was professional, courteous, and efficient, making the rest of my visit much more pleasant.

In all sincerity, I had one of my absolute best customer service experiences at DJ's Auto Repair. I…read morereally can't recommend this shop highly enough. Here's what happened... I was coming through Little Rock, AR from Austin, TX on a road trip out to D.C. My car broke down about 15 miles east of Little Rock on an incredibly hot summer day. Not knowing anything about this shop, the tow truck dropped me and my car off at DJ's. When I got there around 1pm, stressed out from the breakdown, I immediately received attention and was told they could start working on my car the same afternoon. I told them what happened, that my engine had starting smoking while on the road, and then they told me to relax and that they would figure it out. Here's where it gets good: Don, the owner of the shop, LET ME BORROW HIS PERSONAL TRUCK SO I COULD GO GRAB LUNCH. Sorry for all caps, but really, that's correct and it still amazes me - after arriving and telling them about my situation, I asked if there were any lunch options within walking distance, and then Don handed me his keys and said "just use my truck to go wherever you want in the area while we work on your car". So, I did. After I got back from grabbing lunch in Don's truck - about two hours since first arriving at the shop - they had figured out the problem: a previous mechanic had done a poor job installing the car's water pump, which lead to the engine overheating. The repair would require several hours of labor and it was mid-afternoon, meaning that my car would need to stay overnight... so Don PERSONALLY DROVE ME TO A HOTEL in downtown Little Rock. Seriously... the guy took time out of his day to make sure I got to a hotel that was at least 10-15 miles away from the shop. It was his idea; I didn't ask for the ride, he just offered it to me, without any conditions. And the next day? He PERSONALLY PICKED ME UP FROM MY HOTEL, and DROVE ME BACK TO THE SHOP. Again, totally his idea. When we returned to the shop, they had fixed the problem, and then helped me communicate with the previous mechanic about the faulty part, which ultimately led to me being reimbursed by that previous mechanic. I was in my car that day, driving away, returning to my road trip. I have driven the car approximately 5,000 miles since then, all without issue. These guys helped get me out of a stressful situation, and everyone involved was competent, attentive, friendly, and helped make me feel cared for. And THAT is ultimately what good customer service is: making your clients feel at home doing business with you. These guys knocked it out of the park. I would absolutely do business with them again!

my car died late in the day and this shop was the only place nearby that was still open and had the…read moreresources able to take my car. towed my car here and their parking was filled with vehicles. multiple tow companies called told me they recommended this shop. the shop said they'll have it diagnosed by the following day, I didn't hear from them near the end of the business day so called and they said they'll have it diagnosed and contact me the following morning, which they did. the estimated price is on the higher side for the average estimated cost. they said they could get my car done by the following day by afternoon. l ended up cancelling additional service. the part for my car already arrived and they had to return it and didn't charge me extra. I ended up just getting a diagnostic with them and they ended up charging me less then estimated. all the employees talked to was very polite and patient. they sent way too many advertising and surveys to both my phone and email after was done with service with them. even after I left reviews and feedback, they kept sending more, feels like continuous spams

I'm genuinely impressed with how well managed Tire Pros is. From the front counter to the shop…read morefloor, everyone is friendly, professional, and easy to deal with. I have never once felt cheated or taken advantage of. They are honest about what your vehicle needs and what it doesn't, and the character of the people working there shows in everything they do. A business like this makes the whole town better. When a company treats its customers with this much respect and integrity, it sets an example for the rest of the community. Other businesses would do well to follow their lead. Thank you to the whole team. I'll keep coming back and recommending you to everyone I know.

Cross Tire Pros, Little Rock. I went to Cross Tire Pros to get a four wheel alignment. I was going…read moreto wait for the work and was told it would take about an hour and 20 minutes and how much it would cost. While I was waiting a woman came in to get her oil changed. She sat down and about five minutes later the tech came over and told her that there was a mistake, and her car didn't need to have the oil changed for another 3000 miles. He also said they checked the oil and it looked nice and clean and sent her on her way. No charge. They finished my alignment in under 40 minutes. They presented me with a computerized report of the before and after alignment, complete with diagrams. The service was top notch and I recommend them to everyone.

Only place that we get car service at nice friendly people you can drop it off or you can wait…read moreeither way you can't go wrong

The customer service is good, and everyone is friendly. They did proper work and the tires are…read moreaffordable. My only complaint is that they are very slow, even when they are not busy. It took them an hour just to change my tire when there were only 1 or 2 other people being seen.