1. Firestone Complete Auto Care

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Little Rock Air Force Base, AR

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Firestone Complete Auto Care

3.0 (2 reviews)
Closed • Closed

Services - Firestone Complete Auto Care

Oil changes

Routine automotive maintenance

Firestone Complete Auto Care Photos

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Firestone Complete Auto Care

Firestone Complete Auto Care

(9 reviews)

Perfect customer service I came in thinking I needed an alligment but was showed clearly and…read moredirected otherwise manager and workers took a double take and showed and told me what they did. And DIDNT CHARGE ME If I have to come back this will be my first choice

I brought my car here for 1 simple job. That's to replace a wheel hub bearing. Prior to that I had…read moreno ideal I needed it, until I went and got $400 tires put on @ K&G. They pointed out to me that I needed a wheel hub bearing. The car still runs excellent, been to Pine Bluff, Jonesboro, Searcy, Conway & Little Rock. All with no problems. But as soon I let FIRESTONE on Main Street of Jacksonville touch it. They give my car back to me not 100 % functional, but they received my car 100% with no lights on. I get my car back with all the warning dash lights on, car wouldn't go over 30mph. They "BRIDGESTONE" claim their 3rd party vendor looked at the car. Claims that they found nothing wrong on their part " that's a lie " I brought my car to you "Firestone" working perfectly. But you give my car back to me with all the dash lights on, want go over 30mph... also your mgr called me inquiring about a belt and front brakes needed and it's going to cost $160 for front brakes when they get their parts from oreillys or Autozone & they can't say that they don't cause I've seen the oreillys white parts truck deliver them parts. So now I'm going to take this up a notice and contact corporate/ I called corporate the first time .. but it's actually customer service .. District Mgr didn't get involved for whatever reason. Nor did the District Mgr ever call me. But customer service did. So now I'm gonna go up to the next level and also reach out to the BBB and possibly inform my attorney and get lawyered up for court. This isn't satisfactory to me as a customer or anyone whom ever experienced this. They think that they just gonna sweep this under the rug, OH HELL NO!! They gonna tell me, you got good oil and clean fluids nothing is burnt, it's not our fault even though you let us service your car and it had no lights on and it ran great. But once we touched it and gave it back to you all your lights are on and car want go over 30mph and your brakes grind isn't our fault after we touched your car. Not to mention we went into places that wasn't on your work order... so this is how FIRESTONE " BRIDGESTONE" treat/rob their customers ....

Firestone Complete Auto Care - tires - Updated October 2026

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