I sent my 18 year old daughter there while home from college for an oil change and tire rotation…read more She never received the digital coupon that I tried texting twice from their website's share feature. So they charged her $160 for 4.5 quarts of synthetic oil and a tire rotation when the ad listed both for $59.95. I called afterward and they said there was nothing they could do becuase she didn't present the coupon. As a Dad, I would have done things differently if I worked there. But we will be going somewhere different from now on.

My vehicle was supposed to have the alternator repaired last May. The alternator went out again. I…read moretried to get the replacement part that had a lifetime warrantee only to find out that Meineke never purchased the part. They charged me for removing and replacing an alternator when they never purchased an alternator. Then when I call to talk to Kyle, he says he no longer wants to do business with me and hangs up in my face. I called the corporate office, but they stated this was locally owned and operated. They are not honest people. I asked for an itemized receipt. They sent one over and recently added a note that said, I brought in my own alternator last year. This was a blatant lie. They originally said someone from AutoZone on Camp Robinson brought the part to them. I spoke with the manager at AutoZone, and that was also false. I am a school teacher here locally, and I am enraged that someone would do this. It is completely despicable behavior.

I always feel safe and confident on the road when I take my car to "my boys" as I call them! I have…read moretaken my car to them for years, getting oil changes, brakes. tires and air conditioning. I've even had to call when my car had broken down. I can count on Tony to use his experience and vast knowledge to figure out anything with my car. He takes time to teach me helpful hints regarding maintenance and I can always trust him to honest with me. I cant tell you how comforting it is to stop by the shop and be greeted by Billy, Tony, Tim, Travis and John. They know me by name and never once have they let me down. I appreciate when they ask how I'm doing, as they know over the last few years I have had cancer! Grateful to my guys who keep my car in great shape and treat me with such kindness!!! Ms Whitley

While getting service today (8/7/24) at this location, I was able to wait inside thankfully in the…read morecool air, and for that I am grateful. However, I had an unpleasant experience with a taller, caucasian gentleman with blonde or brown hair, who appeared to be management due to his cleanliness and lack of involvement in the work. He initiated an unsolicited political conversation by asking if I agreed with him that a candidate would be a great vice president. I did not agree, then he decided to share his ideologies until my service was complete. This is by far the most disrespectful encounter I've had with a business in my life. As a veteran, I'm a proponent of free speech, but there is a time and a place for such discussions. I won't be returning if I am forced to listen to pontificating political conversations during my visits. On a positive note, I want to give special recognition to the gentleman who actually provided my service (Scraggly reddish beard, a shorter caucassian gentleman who was very friendly) He was professional, courteous, and efficient, making the rest of my visit much more pleasant.

The oil change and getting new wiper blades was super quick. The service was efficient and…read morereasonably priced.

We were on the road with our puppies in our transit van And needed a quick oil change after driving…read more10,000 Miles. The staff was sooo nice. All four gentleman were extremely knowledgeable , quick and most important so nice. Very fair price. I'll be back on my way back to the east coast . Very detailed oriented. A well oiled machine. These guys should be in nascar.

Been going here for several years. Fast and friendly. Then one day there was a problem. The tech…read morecross threaded the oil drain plug and put in a larger size. Twice. I ended up paying a garage about 150.00 to fix the problem. The next time I visited Jiffy Lube I spoke to the manager who listened intently, asked for a receipt from my mechanic and said they'd get back to me. A week later I received a reimbursement check, a free oil change voucher, but more importantly, a personal hand written note from the district manager apologizing. That's good business.

Recently moved to the area. Stopped in for an oil change on my Lexus. This was the first time using…read morea company outside a Lexus dealership. Great service! Devon was a standout! He even showed me how to reset the factory reset after my oil change. We received a military discount! 20% off!

I went in to ask about a tire for my vehicle. I had already looked ot up on the website, and knew…read morethe price was $127.99, the out the door price was as stated on the website quote $154.64. When I ask the lady at the front desk to look up the tire she quoted me $365.00. I then told her about the website price of 154.64 out the door. She laughed and said there's absolutely no way you saw that. I was in the process of looking ot up on the website. She kept talking over me, saying how wrong I was. I said if you are going to Call me a liar, then I'm leaving. I called to ask for the manager, she answered and gave the phone to the other guy that was standing at front desk. He answered acting like the manager. I ask if he was the store manager he said no. He said the store manager wouldn't be there until Tuesday morning. I don't appreciate being called a liar, just so they can price gouge. Worst firestone store in the state. I know because I have done business with 90% of them over the past 35 years. Don't waste your time or money bypass this store. The store on Chenal is way better. I am adding the picture from website.

Service requested: honoring appointments,…read more "So only got one mech on duty" But EVERY TIME I try to set the appointment and show up... they don't have staff to get to it blah blah blah. Basically good for nothing.

Service was horrible. Way overpriced, over $400 + dollars, oil change and radio repair. Feel very…read moreLeary of honesty on car analysis??? Will never go back or recommend!! BEWARE!!! Females beware too!!!

Sexist and bad repair! If I could give 0 I would.. Charged me $20 for a tire that didn't even hold…read morefor 2 mins. Bad attitudes, bad management. On top of all of that they treated me like I had no idea what I was talking about when giving them answers about my car. The manager even said "I'll back out your car for you not that I don't trust you" but clearly I didn't let him. Ridiculous. Austin Brothers on Cantrell is just up the road and so much more reliable, honest; and helpful. If you want good service go to Austin Brothers and steer clear of here.

Fast and courteous service! Always informed about my car needs.Good value too!Very friendly workers…read more!

We went through the car wash like normal, & when we came to the other side to have the employees…read moreclean the interior of the car, came inside, paid, & patiently waited for them to finish cleaning our car. Then, the manager approached us aggressively asking for the model of our car, & he demanded that we pay $30 for the service that we had already paid for. Blaming the customer for an inconvenience on the company's behalf is NEVER OKAY. I WILL NOT BE BACK!!!