In all sincerity, I had one of my absolute best customer service experiences at DJ's Auto Repair. I…read morereally can't recommend this shop highly enough. Here's what happened... I was coming through Little Rock, AR from Austin, TX on a road trip out to D.C. My car broke down about 15 miles east of Little Rock on an incredibly hot summer day. Not knowing anything about this shop, the tow truck dropped me and my car off at DJ's. When I got there around 1pm, stressed out from the breakdown, I immediately received attention and was told they could start working on my car the same afternoon. I told them what happened, that my engine had starting smoking while on the road, and then they told me to relax and that they would figure it out. Here's where it gets good: Don, the owner of the shop, LET ME BORROW HIS PERSONAL TRUCK SO I COULD GO GRAB LUNCH. Sorry for all caps, but really, that's correct and it still amazes me - after arriving and telling them about my situation, I asked if there were any lunch options within walking distance, and then Don handed me his keys and said "just use my truck to go wherever you want in the area while we work on your car". So, I did. After I got back from grabbing lunch in Don's truck - about two hours since first arriving at the shop - they had figured out the problem: a previous mechanic had done a poor job installing the car's water pump, which lead to the engine overheating. The repair would require several hours of labor and it was mid-afternoon, meaning that my car would need to stay overnight... so Don PERSONALLY DROVE ME TO A HOTEL in downtown Little Rock. Seriously... the guy took time out of his day to make sure I got to a hotel that was at least 10-15 miles away from the shop. It was his idea; I didn't ask for the ride, he just offered it to me, without any conditions. And the next day? He PERSONALLY PICKED ME UP FROM MY HOTEL, and DROVE ME BACK TO THE SHOP. Again, totally his idea. When we returned to the shop, they had fixed the problem, and then helped me communicate with the previous mechanic about the faulty part, which ultimately led to me being reimbursed by that previous mechanic. I was in my car that day, driving away, returning to my road trip. I have driven the car approximately 5,000 miles since then, all without issue. These guys helped get me out of a stressful situation, and everyone involved was competent, attentive, friendly, and helped make me feel cared for. And THAT is ultimately what good customer service is: making your clients feel at home doing business with you. These guys knocked it out of the park. I would absolutely do business with them again!

my car died late in the day and this shop was the only place nearby that was still open and had the…read moreresources able to take my car. towed my car here and their parking was filled with vehicles. multiple tow companies called told me they recommended this shop. the shop said they'll have it diagnosed by the following day, I didn't hear from them near the end of the business day so called and they said they'll have it diagnosed and contact me the following morning, which they did. the estimated price is on the higher side for the average estimated cost. they said they could get my car done by the following day by afternoon. l ended up cancelling additional service. the part for my car already arrived and they had to return it and didn't charge me extra. I ended up just getting a diagnostic with them and they ended up charging me less then estimated. all the employees talked to was very polite and patient. they sent way too many advertising and surveys to both my phone and email after was done with service with them. even after I left reviews and feedback, they kept sending more, feels like continuous spams

I been going to this place for several years. they now under new ownership and mgmt and seem better.read more

Caused about $2000 worth of damage to my vehicle after leaving old brake pads on and putting new…read moreones on top of them. Then left the oil drain plug unscrewed so it was loosing oil. When I called to talk to a manager got put on hold for ten minutes and no one ever came back to the phone. Used to love this place new owners have messed it up. Raised prices and they don't even know what they're doing. Save yourself some money and go somewhere else.

These guys are great! I was traveling through town and had noticed an off noise the last little…read morebit. I found this shop off Yelp. I was able to drop off my vehicle at midnight and have it back same day at 3PM. They were very professional and communicated extremely well throughout the day! Super impressed! Great experience! Thanks again yall!

Very thankful for Christian Brothers Automotive! Took in for maintenance and thinking I needed my…read moretires balanced only to find out my tires were awful and they were quick to order tires and get them put on. They were thoughtful and made sure everything was taken care of. Will always return to have them service my car! Ryan and the team are excellent!

Greatest car experience ever. My son and his girlfriend…read morewere passing through town when the engine light went on and the car was making engine sounds. They stopped here, the mechanic fixed an ignition coil. They were In and out in less than 20 minutes. What a savior!

During a summer road trip to Texas to visit family and friends after seeing my in-laws in Ohio and…read moreIndiana, our truck suffered a blowout from running over a nail. With temperatures soaring to 103 degrees Fahrenheit and feeling more like 120 due to humidity, we were forced to stop for repairs. The truck got towed here. Contrary to other customers' experiences of slowness, the service was prompt and friendly. The staff worked diligently to install a new tire, which they got from Tennessee since it wasn't available in-shop. Although the repair resulted in an unexpected overnight stay and some delay, the shop's kindness and efficiency made up for it. They welcomed our dog inside and even offered a ride to our hotel. Given the situation, the service was courteous, efficient, and fairly priced for the truck tire. We highly recommend them for their professionalism, fair price and customer service. They do charge extra if you use a credit card.

I had a nail in my tire & needed it repaired. This place was awesome! They were super fast,…read morefriendly, and easy to work with. I pulled in about 20 minutes before closing - this did not phase them one bit. The staff even gave me great recommendations for area places to eat. Also, the place was extremely clean. The bathroom was spotless and even had a baby changer. I left this place highly impressed!

I took my 2015 Camaro here to get the air conditioner fixed...the ripped me off on the price the…read moredealer ship was 200 cheaper...then my floor in the car flooded out the day i drove it bc it wasnt checked properly to make sure it was draining. The stabili track popped on when i picked the car up... had to take it to another shop to get my stern wheel recalibrated. Sarah that's responding to the reviews is the so called owner, she isn't knowledgeable about cats at all every other word is David said and David thinks...no real accountability. PLEASE PLEASE PLEASE DO NOT TAKE YOUR CAR HERE FOR ANYTHING...THE LABOR OUT WEIGHS THE ACTUAL JOB NO MATTER WHAT BEWARE

Fantastic everything, got a clunk, go see Krunk! Met our expectations every time, highly recommend!read more

I won the monthly oil change and I am very much appreciative for that but when we got car home it…read morestarted running hot. After checking all fluids I found my washer fluid was empty and my radiator reserve was over filled. I immediately sent message to Billy Kruck with no return reply and the message was opened. Asking if he had any idea what it might have been. NO REPLY. PLEASE REMEMBER I take all my cars to Kruck Automotive. ​ At this point with no reply. I would definitely not use these people. I have never had a bill with them under $2000 and I feel like they are VERY OVER RATED.

1st class service, quick turnaround. Couldn't be happier with timing belt change along with oil and…read morediesel filter change.

Only shop that charges less labor than they actually worked!…read moreI went in for a list of service and tests: oil change, coolant pressure test, battery test for one all the way underneath my spare tire n change kit (Thx Audi). 3 major items, book has to be at least 3 hrs, how many would the dealer charge? My total bill barely 2 Benjamins, despite over 100 bucks of synthetic oil n filter. And, no battery change needed. A suspect transmission fluid pan n gasket, no leak after they cleaned a past mechanic's mess The opposite of cha ching. Professional service with money left in your pocket. Thanks so much, Good Folks!

Got all new tire on our Jeep Wrangler, I asked on a local city website who was really good and fair…read moreand honest in town for good service lots of tire dealers and a huge majority of replies said Austin Brothers...They were right!

My family has been using Austin Brothers to service our fleet of used cars for 20 years now. They…read morehave proved themselves trustworthy over and over again.