"Faster than you can check the forecast." Not true…read more Very nice folks (Jerrod and Sophia especially). They did a great job. Problem? The group had issues with the vehicle before mine, so all took way too long. Know that it's a training shop before you enter. If I had known that, I would not have thought it would be quick. If you are in a hurry, pick somewhere else. Otherwise, all good. Pulled into bay at 4:18 They started working on my truck at 4:49 Left at 5:16

I went to Take 5 Oil Change on 11.11.25, and it was one of the worst car service experiences I've…read moreever had. I ended up waiting there for almost two hours just for an oil change, and the technician promised me a $20 discount for the wait -- but when everything was done, I never got it. Not long after I left, I discovered that the technician had forgotten to reinstall the oil drain plug. All of the oil leaked out of my car, leaving a huge oily mess all over my driveway. To make it even worse, I found a mechanic's glove left under my hood -- which just shows how careless the service was. I've called and left messages multiple times, but no one from the shop has reached out or offered any help. My car is still sitting in my driveway, completely undrivable, and there's the possibility of engine damage now. I understand mistakes can happen, but this kind of negligence can cause serious engine damage and property loss. I've reached out to the shop for a resolution and hope they take full responsibility -- both for the car and the cleanup. I'm sharing this so others double-check their work before leaving. I truly hope Take 5 improves its quality control and accountability moving forward.

Great service. Took moments to determine what was wrong and that I wasn't in any danger to continue…read moredriving and make a plan for next steps. Thanks for a great experience!!

They are permanently closed due to not paying their taxes…read moreUsed to be a good place to go get your car fixed but now that they're closed, you'll have to take your work to Total Tire And Conway. They're a lot better.

So for the record I didn't spend any money at this dealership. I was basically in a big road trip,…read moredriving from Atlanta to Los Angeles and we had car trouble. We stopped in and hung out with the service department and all I can say is that they were awesome. They understood our situation and they did everything to accommodate us. They literally stop everything and basically hit us up and running ASAP!! Five stars all the way!

My grandson traded for a truck then after 9 days I called and told them he lost his job. They…read moretexted him and said since he lost job deal fell thru. I have been trying for 3 weeks to get the title back on the truck he had traded in that had no lien on it. Salesman will not call back and no one there seems to know what they are doing. They have told be they are trying to track down title but have not returned my calls

Friendly, quick, quality service. Took care of everything in good time. Did a visual check of the…read morebelt and hoses and air filter and said everything was good.

Great service and the unlimited price is well worth it. I live close by so it is easy for me to…read morebypass a packed detailing line and come back later.

The staff here was very friendly not only to me but to all customers that came through the door…read morewhile I was there. The inspection they preform at the beginning of your service was extremely through. It showed items that need and didn't repaired down the line. They also provide a way for you to be able to pay forthe repairs you need. I am a very satisfied customer and will be using them for future maintenance. Deandra &Marvin Knight

Team member hang up on me, poor service, poor communication, over charged, unreliable. And spent…read more$300 to fix ac in this heat for it to not be fixed. 10/10 DO NOT recommend. Very rude!!

We're traveling on a cross-country trip and our internal car light came on. Stopped by this Jiffy…read moreLube randomly to get the oil changed and it happened... well in a jiffy! Kevin helped us from beginning to end and the entire team was just pleasant. Kevin never pressured for any services beyond the oil change and even gave us a number of local restaurants to try. It was the best decision to stop here, because we were back on the road in no time. Thanks!

Had my car dropped off there to replace the two engine belts. Shortly after having this service…read moredone, my steering began locking up. Fortunately, this happened mostly while trying to park. It was as if there was zero power assist. I thought maybe my fluid needed flushing so I bought a kit and flushed it myself. Still the same issue. Then I read about the steering knuckle sometimes needing lubrication, so I lubricated it. No improvement. Finally I looked at the belts. Both belts were so loose I could easily twist them nearly 180 degrees with my fingers. The max should be between 45 and 90 degrees. I tightened them myself and have not had a single issue since.

I am sad to say that driving thru Vonway has been painful for me. Over the past two years, I have…read morehad flat tires and was forced to get service here in Conway. Luckily- we have a positive relationship with this local Firestone. They are quick, professional and have taken very good care of me and my wife. They do a nice job and I'm sad I need them, but happy there are here for me. I recommend this location.

This place is an absolute joke. I have a nice Honda Accord 145,000 miles that is routinely…read moreserviced and very well maintained. They have probably the most lazy and scummy people. I went in for an alignment because my car was pulling. My car was on the rack for about five minutes. The man I spoke to came out of the shop and told me that my tire rods are loose so they can't give me an alignment. About 10 months ago I had the whole front end rebuilt. I mean everything replaced I spent $2900 doing so. So what he said made zero sense. And then offering me a $600 service for something that wasn't needed. Yeah right, I went down the street to discount tire I examined my tire rods myself. I had their technicians look at it and I got everything zeroed in. Not only did they try to pull a quick one. They sent me home with another $2700 recommended service sheet. Again, none of this made any type of sense. On top of that the attitude from the man at the desk was completely unacceptable. And there was none when I was face-to-face with him. But over the phone, what a complete dbag. If you live in Conway, screw this place go to discount tire.

I absolutely can not put into words how great my experience was with Big-O tires…read more We were traveling back to Florida from Arkansas. Had some issues with trailer tires. Googled "Tires in Conway, Arkansas". Big O was the first to pop up. And from my experience, for good reason. I called and asked for a quote on 4 specific tires. The salesman, quoted me a price. But then asked me if I needed those specific tires and what I was using them for. I told him they were going on a trailer and my situation. He recommended a cheaper tire that was better for my trailer and had better reviews (I googled the tires and checked). I told the salesman we were traveling and my dilemma of needing to get back to work in Florida. From the time we pulled into the parking lot until the time we pulled onto the hwy was 38 MINUTES!!! I time everything (I is a weird quirk of mine). I absolutely can not say anything positive enough to reflex my experience. Josh was professional, courteous and helpful. Both on the phone and in person The technician (I can not remember his name but he used a Hart impact wrench and we discussed it because I was considering getting a couple of them). that did the install was awesome as well. Just very pleasant people to talk to. They could have been rude and taken advantage of me and my situation (which is what I 100% expected, but they did not). I honestly left feeling like there was hope for this country in the fact that not everyone has lost their minds. Just because of how friendly Josh and the technician were! If for any reason my family decides to move to the area around Conway, AR, we will definitely use Big O Tires for tires!!!

I took my car here for a new ac compressor in 2022. Was told that the only way to get the warranty…read morewas to get a new condenser as well. I agreed and they put it on. A week or so later, I'm back in there to get a second compressor because they overcharged it with freon and burned it up. It works again for about a week before it goes out again and I am so frustrated that I don't take it back to let them look at it until this year. Choosing to suffer through the heat wave of '23 with no ac simply because I didn't want to deal with the rude guys at the desk. I only returned this year at the urging of a coworker who agreed to come with me to attempt to get this sorted. They said that all the parts were lifetime warranty which was another reason I chose to go back. They found a leak in the system and replaced a valve as well as recharged the system. It worked. Until it started blowing hot again. So, today, the same coworker and I take my car back to get them to look at it. The guy who gives it a look this time accused me of taking it to another shop all because the condenser - that they put on in 2022 with the original compressor- doesn't appear on their records. I told him that I hadn't taken it to another shop but he wasn't believing me and essentially told me that my warranty was void. I will not be returning to this business. And I will warn everyone about this experience.

poor service, the employees here do not seem to know what they're doing and will mess up your…read morevehicle. I've came here for oil changes and they tightened my cap on so tight, the next time I needed an oil change, they told me that I needed to go to an other auto shop to fix the cap that they overtightened. I also came here for new tires and they messed up one of my tire sensor that I had to go to another auto shop to have another shop fix my sensor. When I asked for another service, an employee at the register told me that they don't offer that service. I pointed to the list of services they had posted on the wall behind them which listed the service. The employees don't even know what they offer. The employees at the registers are hard to find too, they take so long to come when I'm trying to pay to leave.

I was on the interstate having issues with tire pressure. I'm not familiar with this area so I…read moregoogled Walmart Auto and made it to these guys. They were super friendly and helpful. So grateful they turned a stressful moment into a pleasant experience!