I tried three times over the course of two weeks to get my emissions checked here - because it's close by and I wanted to get it done during my lunch hour. The first time, a Sunday, they told me no emissions guy on Sundays or Thursdays. Fine, I figured, I'll come back later this week. On Friday, I try again. The emissions data won't send and receive, they said. Unfortunate, I figured. I came back the next Friday - this time at 9:30 AM - well within the hours they show for emissions testing. The technician isn't in yet, they said. I won't get fooled again. read more

I had a great oil change at this location on 10/2023. Staff was great this morning, did a great job with the extra stuff like cleaning my windows and vacuuming the insane amount of pine needles under my hood. No wait getting in around 930, nice and friendly, I was pleasantly surprised. The older gentleman was very read more

Great location with great fast service shout out to the lady at the front desk for making it go so smoothly.

Check your employees attitude (black girl in braids). We came here a few weeks back and spent $110 on an oil change.. oil started leaking a few weeks later so I had to go back.. she tells me it wasn't them who changed it (it sure as hell was) and says to tell me to tell my boyfriend to not be rude to her on the phone?? Really? Is this the kind of customer service you give to people who spend money there?! I will tell everyone to not come here! read more

This Jiffy Lube was a complete scam. I paid for a tire rotation, along with an oil change and filter changes, but I do not believe they rotated my tires. They also don't have a working tire gauge and I left the Jiffy Lube with low tire pressure. They told me to go across the street to the fire stone tire store to have them fill up my tire. I hope that someone from corporate reaches out to me - this is completely unacceptable when you spend over $200 at Jiffy Lube. read more

Mario And Q gave me great service the day before Christmas. They were knowledgeable, helpful, and didn't make me feel like a bother for coming in before the holiday. They gave me education on my vehicle and steps for good vehicle care. I will definitely be bringing my vehicles back to this location. read more

Gave up after sitting in my car for 40 minutes while the cars in the bays didn't move. No explanation, so I left.

This may be the best Jiffy Lube I've been to. It certainly was the most fun. Fast. Professional. Informative. Football on TV in the waiting room. Free wifi. And the amazing team of (l-r) Mickey. Lee and Quentin. They put the jiff in the Jiffy Lube. And they loved posing for the photo. Mickey, the young woman with the beautiful smile, made me laugh. Lee, with the watch cap, is demonstrating his too-cool-for-words face. But don't let that fool you. Lee is super nice. I'll be back. read more

Jiffy Lube - Mickey, Lee and Quentin put the jiffy in Jiffy Lube. Great service. - Auto Repair Near Me - Chamblee, Georgia

Took my car in today for an oil change and the customer service could not be more amazing. Michael took care of us the entire time from start to finish. Richard vacuumed my car out with no additional charge and Bre the manager was very helpful! Thought this would be a normal experience but they went above and beyond! Definitely coming back here for all my services. Thank you guys! Chamblee location. read more

Last minute oil change needed after an unexpected change in weekend plans. Another jiffy Lube sent me here after they had bay issues, but these guys were closing. Richard took my car anyways after I explained that I could not come in tomorrow as I'd be out of town even why so far as to vacuum a sand soil in the front seats before we left. Comfortable waiting room, incredible people. read more

We are very happy with the customer service received today!!! Will definately go back again and again

8:10 AM 4.17.21 - Even though 2 employees there, could not change oil because no tech there. Second time this has happened Suggested I go to Jiffy lube on Buford Highway) which I did (was awesome!) read more

Was just at the store few minutes ago to try to get a tire patch where there was a nail in it the three people were sitting on the ground smoking and playing on their phones and look like they wanted to be lazy instead of working I would not recommend going here it's a sorry place read more

Went for an oil change and they claimed they couldn't do a regular oil change on my vehicle. 2010 Honda Civic. Said I had to get an $80.00 oil change. Went to Bridgestone across the street and they were able to do a regular oil change. I'm tired of these places trying to run scams. read more

Great service from Bre! Richard did an amazing job vacuuming, on top of that my man Mike was the MVP!

Thank you to the wonderful team at this Jiffy Lube location. They checked my mileage and determined that although my car's warning system signaled the need for an oil change service, the service was not yet needed (not by a long shot). Their honesty and reliability helped when it was needed most, especially since we're now at a time that every penny counts. Thank you especially to Brianne C. for bringing this to my attention, and for her upstanding service, advice and kindness. They reset the oil warning light and topped off any other fluids needed, and sent me on my way with a smile and money saved. I will definitely be back when it is time for the next oil change service! Highly recommend this team and location for your oil change service! read more

Came in around 8:30 am on a Thursday morning since they claim to open at 8 am. Open sign was on. Sat in my car for a few min until a worker pulled up and said that no one is there yet and to go to a different location... I guess she was the first worker to arrive that day. I've seen this happen in a couple of reviews. I suggest that y'all update your hours if you aren't going to open at the specified times. read more

I think I found the Jiffy Lube location for me. I didn't even know what I was missing until I came here. Many things seem standard for an oil change, but the customer service seems a notch above here. -Someone greeted me as I pulled behind the shop. -There were magazines and coffee (yes!) in the waiting room -The mechanic was really nice about explaining a broken part he found near the engine. And replaced it for really cheap. -JL vacuums the interior with an oil change? Wha?? I've been jipped all these years... -They turned off my annoying "maintenance light" that I've had on for months (even after getting the car serviced). How they won my loyalty? They did it without even mentioning it. -Receptionist was really friendly and quickly applied my coupon. -All the mechanics said bye as I was leaving. That was pretty awesome. If I'm going to spend my moola at a Jiffy Lube, it might as well be this one. read more

I finally found a reliable place I can take my car for regular maintenance. I visited around 5:30 pm on a Wednesday expecting to wait with other people taking their car in after work. When I arrived, there was only one vehicle in front of me and I was brought into the office to wait. The technician who assisted me was extremely professional - he opened the door, told me about all the amenities available (three different daily newspapers, magazines, television, fresh hot coffee, free wifi, etc.) and confirmed that I needed an oil change and not an emissions report. After servicing my car (which was done efficiently in about 15 minutes) he showed me the diagnostics report that had been run and took me through my wiper blade condition, cabin air filters, tire rotations, fluid levels, tire pressure, etc, He gave me recommendations for the future but assured me that my car did not need anything else at the time and did not try to sell me or upcharge any items. I had a coupon I could use to get $10 off and after seeing it was close to the expiration date he provided me with a new coupon book so I could get a discount the next time as well. After checking me out he walked me out of the office, held my car door open, and wished me well. Another great detail is that they vacuumed out my car mats and wiped down the interior so my car looked great. I will definitely be visiting this location again because it is clear that they do great work, care about their level of customer service, and make it a clean, comfortable environment while you wait. Awesome job. read more

I went to this Jiffy Lube and expected to sit there for at least 30-45 minutes for a work van to be serviced. Twenty minutes later, I was driving away with a fully serviced vehicle. Not only was it extremely fast, but the service was superb. The man working on the vehicles there made me seem like an extremely valuable customer and acted like a very professional man. He made sure I was happy and wanted to know if there was anything that he could do to improve his service. With the service I received, I said no because it was super. I need to get an oil change in my car right now and I fully plan on bringing it to this place. I'm also going to make sure my wife uses this service for her car, also. Everyone should go here. read more

I finally restitution from Jiffy Lube corporate. I do not recommend going to this establishment still for the manager of this franchise clearly lies with nothing to back up his claim. Seriously, I would like that video where he's proving to me my oil pan is perfectly fine. read more

Under no circumstances would I recommend this Jiffy Lube-- following an oil change they did not re-attach the skid guard correctly and after going over 2 speed bumps @ approximately 3-5 mph ( had just been at stop) it was hanging on by 1 bolt. Clearly, there would have been a different outcome if I would have been on the highway! In return, the mgr offered 50% another oil change?? I have never had this happen at any other Jiffy Lube before- It was a long night with getting a tow truck etc:( read more

Jiffy Lube - Skid guard dragging on ground after not being re-attached correctly- see review - Auto Repair Near Me - Chamblee, Georgia

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Blake is the manager of this awesome Jiffy Lube. the entire staff was very kind, they did oil change and tire rotation very quickly. But when they noticed a tail light that was bust, they went the extra mile to replace it free of charge. This will be my new go-to place for all things car related! read more

I went here this morning based on the previous Yelp review, on my way to work and had $10 off coupon. I was equally impressed as Steve R. They came right up to my car - asked if I was here for an oil change - and said they would have me in and out of there in no time. They ushered me to their waiting room, explaining TV, Wifi and magazines were at my disposal and asking me to make myself at home. They reccommended I get the high mileage oil as my car has over 176K. They checked my tire pressure and I saw them vaccuum my car too! They apologized for taking so long - they were shortstaffed. It only took them 15 minutes tops!!! They always held the door for me - and had my car door open ready to go when finished. With my coupon and onsite discount for $20 off - it ended up being $40 total with the high mileage oil. I highly reccommend this place!!! I will come back here for my oil changes. read more

Pretty typical place though it was quite pricey for a standard oil change ($40). On a Saturday morning I waited 45 min so again, fairly typical place. First timers mistake that won't be made again. read more

They treated me great from the time I walked in the door,the manager Bree made me feel good about fixing my truck there .very professional and explained everything we're I could understand what was going on also the guys checked my fluids and let me know what I needed and serviced my truck great job thank you read more

Terrible service. I called ahead to ensure someone would be there to change my oil and even rearranged my schedule so I could make the appointment in time. They said to arrive 30 minutes before closing, so I arrived 40 minutes before closing (10 extra minutes early), and they said they didn't have anyone there to change my oil. They said they went home early and the remaining people there only "kind of" knew how to change oil. They were just choosing to be lazy and forced me to take my business elsewhere. read more

I went to this Jiffy Lube location for an oil change. I purchased the highest value Groupon which is more than I usually pay for an oil change becausse it also included a few other checks. When I registered they took the Groupon and said that I might need to pay some sales tax. It took an hour or more for the oil change and then they wanted me to pay another $50+. They said it was for more oil than the Groupon value. I know what oil costs for my car and this was outrageous. With the price of the Groupon and the additional amount they wanted, I could go any where. They called the police and said they are pressing charges. Avoid this location if not all of them! read more

Brought my laptop to get some work done while I waited for my oil change and emissions test. Turned out I didn't need to bother because they were SO fast! The employees were friendly and polite. I also really appreciated that they didn't try to upsell me like crazy and they accepted my coupon with no issues. The waiting room was very clean and the wifi was definitely a plus, even though I barely had time to use it. Good job, guys! I'll definitely be back. read more

Manager Chris is the best!! My sister and I went in an hour before closing with an issue. We left our car and came back to realize it still hadn't been looked at. Though he had definitely had a long day and likely wanted to get to closing up, Chris looked at and fixed the issue himself and even filled a tire that was low. He knew my sister was driving from Atlanta to Nashville the next day and wanted her to be safe. Then- at the end of it all, he didn't even charge us! I will visit this jiffy lube again! Chris was wonderful. Thanks again for such a positive, helpful, caring experience. read more

Really bad experience. I thought that I was getting a standard oil change, but I ended up paying for the higher priced (synthetic) oil that I didn't authorize. If you do business with Jiffy Lube, I would strongly recommend that you clearly understand the exact price that you will be paying - BEFORE the work begins. read more

I came in for an unexpected oil change because I should have been able to drive 1,500 more miles according to the sticker that Mavis Tire put on my Jeep window. Mavis Tire obviously did not use the synthetic oil that should have given me 5,000 miles since my oil light came on so soon. Pablo and Mario checked the oil and it was definitely low but instead of doing an oil change they suggested they just top the oil off enough so I could safely drive back to Mavis Tire and let them know they did not use the more expensive synthetic oil I paid for at my last visit. I offered to pay Pablo & Mario for the small amount of oil they used but they would not take any money. As a female that hates getting any car service done because I fear being taken advantage of since I'm not car "savvy" I was very appreciative of their kindness. It was a thoughtful type of customer service that you do not see very often these days and because of that I will definitely be back to this location with my Jeep! read more

I had my oil changed at this location close to close and my car was done in fifteen minutes. Danny and his associate where courteous and professional. Highly recommend this location. read more

I bought a Groupon for a full synthetic oil change w/ tire rotation and window treatment, and chose to redeem it here because of the great reviews. Everyone was super nice, but not exactly on top of their game even though I was the only customer at the time. They changed my oil, advised me that I didn't need the tire rotation (and offered to give me a voucher to redeem in the future for the rotation, but I didn't realize until later that they forgot to actually deliver on that). While checking out, the person went through the checklist of services with me. I asked her if she checked my tire pressure since it was checked off on the sheet, and she paused and then said "yes, it was fine". The low pressure light was still on when I got in the car, but since I had to get back to work I just decided I'd deal with it on my own. Later, I measured the pressure in the tires to see if maybe my light was just miscalibrated or something (it was not, and the pressure was low). It's not a big deal for me to fix my tire pressure, but it really rubs me the wrong way that the people here just lied and said they took care of it. I won't be returning for future service. read more

What a great experience! This will end up being our new oil change location. We were greeted and walked to the waiting room and we only waited about 20-30 minutes total. The girl running the counter was awesome. She was totally polite and funny while being informed of all the treatments we needed. 10/10 will go again. read more

These guys are wonderful!!! Not only were they really good at explaining my situation they went out of there way to buy parts and products that my vehicle could use! I definitely recommend this place! The manager Blake and the crew deserve an entire 1up! read more

Literally awful. I called to see if they were busy at the time as I was on my lunch break and needed a standard oil change but wanted to make it back to the office ASAP. They said come on in, we'll get you in and out.. half of that was true. I wanted to get out of there as fast as possible. I specifically asked them to tell me the price before the oil was changed and they told me to just sit in the waiting room. Guy comes in and tries to say it'll be $79! I said no way, I will go somewhere else and he told me they had already put the oil in my car when I explicitly asked to be told the price before the labor was completed. He said he could do $46, and I told him I saw $20 online. He told me he would give me a $10 off coupon since I was a first (and last) time customer so it would be $36. Okay, fine. Guy takes 20 minutes to peck at the keyboard and insert me into the system, lost a customer because he took so long, and then said my total was $48 after tax! No? I don't care about the money, it's the principle. That's bad business. He told me he would give me "synthetic oil for the conventional oil price," so my total was around $25 after all the back-and-forth. Ridiculous. Will not be back. $79 down to $25, are you kidding me? read more

I love this location. They really care about getting you the hell outta there. They were nothing but friendly. My last visit was fun. There was a random guy rolling around in the grass, screaming and telling the grass to get off of him. Then this lady comes in and wants an oil change. While they are looking for her information to pull up her cars history, she offers 4 aliases. As the technician is asking her questions the lady keeps telling the tech to "shhhhhh!!!! You are yelling!" There was no yelling. Lol. I had a blast! read more

I think the in person customer service during my service was outstanding and exceeded expectations. Hence, the additional star. However, after my oil change, I noticed my car resisting. After I broke down on the side of the road (gratefully as soon as I got off of 285), it was determined that the screw that holds the filter in place was not tightened at all. This was removed as part of their inspection. Though very irritating, inconvenient and honestly scary, I do give leeway for human error. Mickey said she was the manager until I explained my problem, she then said I needed to speak with someone else and complete a ?QVC. I have never received a return call from the multiple messages nor been able to contact this person. The one time I went back in person, he was not in. I'm not requesting anything unreasonable however I feel the situation should be made right. I lost work and had to pay for someone to come look at my car. This was a very disappointing situation to say the least. read more

AVOID THIS PLACE!! I went to this Jiffy Lube to get an emissions test and oil change as my tag was set to expire in a few days. They told me I needed brake fluid because the fluid in my lines was getting old. Okay, I'm here anyway, what the hey? I have my hand-held thigh toner so I'll get some exercise while I wait. Jamie, the girl at the counter says, "You have a thigh toner, I was telling my friend about that." I say, "Yeah, it's great. Im gonna use it while I wait." So, $125 dollars later the oil change is done and the brake fluid changed...but NO EMISSIONS TEST!!! WTF?!?! "Our machine is broken, but we can give you $3 off if you come back when it's fixed." Ummm, WHAT?!?? THREE WHOLE DOLLARS?!?! I just spent $125! So, I leave. I discover the next day that I left my thigh toner. I call the store. The Christopher says, "Jamie must must've put it up for you. We'll hold it for you." So, I tell them I will come by next week to get it. I ask if the emissions machine is fixed. "No," says Christopher, "we are still waiting on service. Maybe by the middle of next week." GROAN! Seriously, this is the main service people come to you for!! I decided I would have to spend the $20 on the emissions test elsewhere as I have to have the tag before the 16th. I stop by the shop a few days later to get my thigh toner. A new girl is at the front, her and the manager Christopher look everywhere...no dice. Give us your number and we will call you when Jamie comes back. This Jamie chick has taken my toner and these people offer nothing. They don't even ask if I still need the emissions test. Very poor customer service. SAVAGE! I call back at the end of the next week to make sure they have my thigh toner before I go over there. "Jamie, hasn't come back, and your toner is not in the shop." No apology, nothing! Just a statement of fact. Bottom line, this place SUCKS!!! I came to thIs location because the service at the Jiffy Lube down the street had deteriorated. I have been going to Jiffy Lube be for 7 years. You just lost a customer for life! I recommend Tilly Mill Auto Service Center. They won't sell you stuff you don't need, make sure you get what you came for and they are good! read more