Dr. Hans Yu is the best doctor I have ever met in my life. Both generations of my family have been…read moreunder his care. He is extremely responsible and always takes the time to patiently explain every issue to his patients. He truly embodies the spirit of a compassionate physician and genuinely cares about the well-being of his patients. I once developed a gum infection that showed signs of spreading, but because of a long weekend, I was unable to see a dentist immediately. I emailed Dr. Yu for help, and he was willing to step in and prescribe antibiotics for me so I could get through the long weekend safely before seeing a dentist. He is a wonderful person and an excellent doctor. I highly recommend him.

Dr. Yu is my 92 year old mom's doctor. I spoke with him on 2 occasions about my Mom's needs and…read morecondition. He would look up my number on file and called me back when answering service took down a wrong phone number. He listened carefully and gave his professional advice. He impressed me with his care and attention with a heart. Thank you Doctor Yu, we need more health care professionals like you!

One of the good guys! I highly recommend Dr. Christopher…read moreWong. He is a great primary care provider who listens to his patients. He cares and that is what you need to do as a medical provider.

This is sad how I went from being a huge advocate for Dr. Christopher Wong a few years ago to being…read moredisappointed. Dr. Christopher Wong used to always be happy and talkative when you would go in for an appointment. He used to give you time to understand what problems you're experiencing. He used to spend time with you and would try to wrap his mind around the problem. Now his demeanor has changed. The smiles are gone along with his welcoming attitude that he once had. He walks in the room now and won't acknowledge you when you say him to him. He'll ask what's wrong, check your pulse and breathing, and then send you off to a specialist or write you a prescription. He became everything that is wrong with the Healthcare system. Cram in appointments to bill more, push medication and get care onto someone else's hands. This is the problem with fee for service healthcare. There is no preventative medical care. His initial care years ago was the example of how Healthcare should be. That is the reason why I was happy to switch over to him when I did years ago because at the time he was one of the genuinely caring physicians who didn't push medication, who didn't refer you out without fully understanding what's going on with you. He was the doctor that cared. Where did that go? I know we as patients expect more knowing that doctors are peoole and they have families and a life outside of practicing medicine that can add more weight to also being a doctor and caring for patients, and I try to have empathy for that but it's been a few years now since he changed and that's why I decided it was best for me to find another doctor. I know you can do better Dr. Christopher Wong. Do it for your current and future patients and do it to be an improvement to our already messed up Healthcare system. Don't be a contributor to it.

I was referred to see a Hematologist, which Dr. Tuan is supposedly practicing as such, b/c I have…read moreUnexplained Unintentional Weight Loss of 10-12lbs within a 3-mo. period as a 6' tall thin man of only 148lbs to begin with, continual Dizziness & Fatigue, together with consistently Abnormal blood test results of low WBC cts & high CO2 levels in my blood for the past 9 mos. Because these abnormalities weren't indicators of blood Cancer for Dr. Tuan, he totally dismissed my symptoms and could not be bothered with me. When I saw him in his large plush office, which wasn't an exam room but more like an attorney's office, he was sitting at his desk looking at the computer screen with his back towards me the whole time. When I asked him about my Wt. Loss, he said it was b/c I had Gastritis, which my GI specialist didn't say that was the case! I told him so. As for the abnormally high CO2 levels in my blood, which my Pulmonary Dr. had even found to be concerning, Dr. Tuan told me to take it up with my Primary Dr., who was the one that Referred me to see a Hematologist in the first place! He so much Did Not Care about Me & my Health & Well-being that he practically shoo-ed me out of his office. A Warning to Patients referred to see Dr. Tuan: Unless you've been diagnosed with or have blood test results that are obvious indicators of Cancer, he will Not Care about the Abnormalities in your Blood nor the Symptoms you are suffering from. He is NOT the Dr. to see if you need to see a Hematologist outside of having Cancer. Instead of practicing as a 'Hematologist,' Dr. Tuan needs to make it clear that he is really an 'Oncologist.' He Should Not be calling himself a 'Hematologist,' because a REAL Hematologist looks into ALL Abnormalities of the Blood, NOT just those that are an indicator of Cancer.

My siblings and I have taken our 87 yr old father to see Dr. Tuan recently. Some months ago, Dad…read morefelt a lump on his neck and called his primary care physician. His doctor inspected it, and then referred him to Dr. Tuan, whom he holds in high regard. A scan showed slow growth lymphoma, and we met with Dr. Tuan to hear him explain what it was, and what we should do about it. He did so in a calm, non-alarming way, which we all appreciated. My Dad, siblings and I were very impressed with his knowledge, bedside manner and explanation of various treatment recommendations. Before our meeting ended, he arranged for an appointment with a radiation doctor to answer any additional questions we might have, and to confirm his diagnosis. From the receptionist to Dr. Tuan and his assistants, our experience was very positive, and we're all breathing easier. It's the unknowns that make you nervous and even a bit frightened.

I had my first appointment with Dr. Lai a couple of weeks ago and he was very nice. The…read moreappointment did not feel rushed. He took his time listening to my health issues and was thorough with his examination. The only inconvenience is I had to go to a different location for the lab test but otherwise had a great experience.

I was a patient of Dr John Lai years ago. My health plan options changed and a rep in his office…read moresaid wrongly he is seeing new patients under Hills Physicians med grp only. A c/b and another rep said he is seeing new patients from any med grp except hill physicians so brown & Toland is ok. What went well? Not sure yet till my first appt. I recorded both calls.? So yes Dr Lai is good but bad hrs now--M&W 7am-3pm and Thur 2-5 only. He must be retiring? As usual his office staff are messed up.

My experience with Dr. Werboff wasn't great, it wasn't good, and it was almost okay but even fell…read moreshort of that. It seems like Dr. Werboff is missing compassion and his style of medical practice is a contributing factor to why the US Healthcare system sucks. Dr. Werboff was referred by my PCP, so I went over for an appointment. Dr. Werboff wasn't the friendliest from the start. He gave off a weird vibe, the kind of vibe a grandparent gives when they see their grandkid pulling up in the driveway that they don't really like. Dr. Werboff is like Mr. Wilson in Dennis the Menace. Every time Mr. Wilson sees Dennis his day is ruined. You can tell that he doesn't want to be there. Maybe he should retire. Dr. Werboff explained my problem to me but not in detail and what got me the most was that he was quick to mention surgery. Before my appointment I had done my own research and there are other options that could be used before surgery, but Dr. Werboff keeps bringing up surgery. I know why, it's because he'll get paid more! What a surprise... Like I said before, maybe he should retire. Maybe his plan is to retire and he's trying to squeeze in as many surgeries as possible so he can cash out before the curtains drop. Before the conclusion of each appointment I tried to ask questions but he would just walk out of the room, and I'd sit there wondering what to do. Do I wait, do I leave, do I sit there looking at the male reproductive system poster on the wall until someone gets me? Dr. Werboff doesn't say "okay goodbye" or anything. He just walks out of the room like he's going to come back but he doesn't. Strange... Oh and I can't forget the bill that I have to pay each visit. Since his appointments with you are so damn short he should just call the patients back that he refers out for xrays to inform them on the results that way we don't have to go back to the office, pay a co-pay and office visit bill just to be told to come back for a follow up in a few weeks. Anyway, I'm now seeking another urologist because Dr. Werboff is urwronglogist. Good luck to anyone that visits. Be prepared for your typical USA health care where you're rushed, left with unanswered questions, and rushed to do medical procedures. The only thing Dr. Werboff is missing is being prescription happy and he'd be the poster boy for what's wrong with American medicine.

If it weren't for Dr. Werboff, I would've lost a kidney at the age of 18…read more Good thing I went to him for a second opinion, because the first doctor I went to immediately told me to remove my kidney. Dr. Werboff is kind, friendly, easy to talk to, and, as he put it as I laid on the gurney before they knocked me out, "I've got a really steady hand-- it doesn't shake."

Dr. Lai is a very caring physician. I have had him as a family doctor for a decade, and meet with…read morehim for at least once or twice annually.

Saw Dr Lai once. He is fine, but his office practice is poor. You must call and hold for 10…read moreminutes. No email allowed. The office staff seem way overworked and things often do not occur on a timely basis. I cannot work with this arrangement for my Primary care doctor, so I am moving on.

Very, very nice Doctor that pays very close attention to what you say sd symptom. His office said…read morethat they were going to send me an order for a blood test, and after 2 weeks, I received nothing. I called the phone number, and was on hold for 30 minutes, and I just got an answering service. There is no easy way to tell your doctor that you did not get the order for the blood test. I do not blame the doctor, I blame the organization that he works for.

My husband has been seeing him at 45 Castro for about a year. So far, we are not impressed. He…read moredoesn't answer messages via health app, email, or by phone. He canceled a scheduled appointment, and the receptionist never contacted us. They lied and said "they called several times" to let us know. Getting prescriptions filled takes a few weeks of constant reminders. I have never seen a doctor's office so incompetent, or exhibit such a lack of caring!

This review has been long due as Dr. Ho has been my primary doctor for more than 15 years. I used…read moreto live close to his office but have moved to another neighborhood which is 30 min away. Still I chose to stick with him. He's very thorough and competent. His bedside manner is excellent and he always takes his time to listen to my concerns. My appointment usually lasted from 15 min (when I had no complaint and only needed a lab test form/referral) to 40 min. I never felt rushed in the appointment. He's also really gentle and explained things clearly. One more big plus: his medical assistant, Ann, is also a very kind and attentive lady. She has been working for him for a long time too. His office is small and you may feel that it's pretty old-style without a fancy entrance or modern waiting room. Inside the exam room, you may see piles of referral forms and paperwork stacking on his desk and the exam table. But I am here to see a doctor, not a designer. Although his room seems to be disorganized, he knows his stuffs well and he immediately pulled out the needed forms to me right away. I'd highly recommend him to anyone who wants a good doctor and can look past his old-style office and kinda disorganized exam room.

I've been seeing Dr. Ho for years now because he's so convenient and always able to see me late in…read morethe afternoons. He's only open weekdays but I'm always able to get the last appointment in the day and that allows me to get off work on time and make it over to my appointment. He tells me he has to make hospital rounds on the weekends so he's working pretty much 7 days a week. In the past I was able to make same day appointments when I was sick and he would see me right away. Dr. Ho really does care about your health. He carefully explains your results to you and takes time answering every question that you have. Unlike other doctors, he does not rush you out the door once your check up is done. His office also recognizes the faces of people so you know you're working with a doctor that has a smaller client base. You are not just a number to them. I don't think it's fair to blame Ann for putting a person on hold for 15 minutes. Sometimes she's really busy and can't take your call. She is more than just a receptionist in the office.