Somehow Dr. Reid was more curious about what specific Asian heritage I was than helping me get bloodwork done, allergy tested and stable by Dr Gendo who took my symptoms and anaphylaxis visits to the ER seriously and was able to diagnose as Mast Cell Activation Syndrome promptly. read more

The only reason this is two stars instead of one is the front office staff. They were diligent, professional, and kind. Complete juxtaposition to Dr.Reid. I went in to see Dr. Reid because of some hives and my usual doctor was booked out far in advance. When I explained my situation to the front office staff they assured me Dr. Reid could assist in the matter. I had already seen my dermatologist, who has my trust and respect, and we agreed on the root cause of it. My dermatologist suggested seeing an allergist to see if there was anything further they could do. When I explained the root cause to Dr.Reid that once again, both my dermatologist and I agreed on based on the derm's other patients and my personal health history, Dr. Reid said "oh that's bullshit." Throughout our 45 minutes together he kept bringing it up as "bullshit" a total of 5 times. Not only are they unprofessional and disrespectful, but what's more worrisome is their completely dismissive attitude; for a doctor to not even consider possible root causes with data to back it up, is extreme cause for concern. They continued to speak poorly of my other medical doctors without even knowing them. Touting that "my primary and dermatologist should have been able to control my hives." But after doing what Dr. Reid prescribed for an entire week, I am still in no better shape. Lastly, he is a poor communicator: 1.) I didn't feel heard because I would explain in great detail "what happened" and he would immediately ask "okay so what happened?" and when I would ask him to clarify what further information he required, he would get irked at me. I've never had so much apprehension come from a doctor. 2.) He often interrupted me. He asked for my history of hives and when I would say "back in 2015 I tried this facewash and it gave me hives.." he would interrupt me to say "you can't call it hives because you don't know what it was." It was completely unnecessary and the third time he tried to interrupt me when explaining my history I finally said "OR whatever you want to call it." My medical team at the time diagnosed it as hives and it was treated as such, so constantly "correcting" me isn't fruitful. Needless to say, it was an utter complete waste of 2 hours and $40. I will never return. read more

I saw Reid over the course of several years for weekly injections to vaccinate myself against pollen and dust mites. The vaccination regimen worked for pollen (mostly), but it made my dust mite allergy 100 times worse. This has significantly decreased my quality of life since inhaling even a little bit of dust sends me into fits of coughing and sneezing that last hours and I am constantly blowing blood out of my nose. I recommend you stay away from Reid and find an allergist that knows what they're doing. read more

Five Stars is not enough for Dr. Reid & his staff. I have been living with allergies for several years now and it seems to get worse each year. I was previously seeing another allergist in the FiDi but wasn't too happy with him because I felt as if my concerns weren't answered. So what did I do? Of course, I went to Yelp.com to find an allergist and came across Dr. Reid's office. After a couple of weeks of bad allergies, I was ready for anything that would help me alleviate my allergies. Dr. Reid's office is conveniently located in the Financial District, close to my office which is great! After checking in @ the front desk, I knew immediately the folks in this office would take great care of me! They were warm, inviting and informative. Dr. Reid took his time with me and asked questions. He was extremely patient and made me feel at ease! I was nervous about getting allergy shots and he answered any concerns I had. They performed an allergy test which was quick and painless. Linh (I hope I spelled it right), one of his staff members was awesome, took my vitals and helped me with the breathing test. She also made me feel at ease and answered any questions I had. I will sign up for allergy tests with his office and this time I will definitely follow through with the shots. I'm ready to put allergies behind me and I am confident that Dr. Reid will help me in doing this! Thank you Dr. Reid and Staff ~ You are awesome! I left his office happy and content! thanks to Yelp for this awesome find once again. read more

When I first walked in, I was a little skeptical because it was small. However, I had an AMAZING experience with everybody in this office, even amid the COVID-19 chaos. Another doctor sent me to an allergist because my asthma was completely out of control. I had been using my rescue inhaler 3-5 times a day, everyday, for over a year. I couldn't go anywhere without it! I've tried several maintenance inhalers over the years with no luck. Janelle got me allergy tested (immediately, right there in the office!) and found out my allergies were much more severe in CA than WI. I've never, EVER, had my asthma this under control. I highly recommend this office-- everybody was polite and professional. read more

So here is why I gave two stars: When I received my EOB statement from Health Net PPO, he billed me for $420 for NOTHING! I already paid $120 for those pricks! And he could NOT figure out what was causing my problem, so I still got that allergy after the appointment. I was just so upset to pay such a high fee for nothing. This is just way too much and the American medical system just sucks! My nose was congested most of the time during that couple of months and some days I just used a whole big box of Kleenex in a day! My allergy was so bad that I couldn't stand it anymore, so I searched for an allergist thru my medical carrier's in-network doctors. But there were SO many results and I didn't know who was good. So I went to Yelp to look for reviews before I picked one. I picked Dr. Reid based on the 4 star reviews and gave it a try at his office. After the appointment and received my EOB statement from Health Net PPO, here is what I think: Pricks: I had to pay for the cost of pricks UP FRONT, they charge $10 each prick. I did 12 pricks so that costs me $120. I am a first timer at an allergist's office, so I had no idea what a prick was before. So here it is: A prick is for one test of allergen. One prick for dust mite, one prick for pollen, one prick for dogs, one prick for cats, etc. Their office staff: friendly and was able to answer my questions. Dr. Reid is very easy to talk to and very friendly. He asked me a bunch of general questions like family medical history, where I live and the kind of house I am in (for location-related allergen?), my personal medical history. After the initial questions, he thought it might be the dust mite that caused my allergy. He recommended me to take 20+ pricks and I asked why should I do that? After some questions back and forth, he dropped this 20+ to 12. Come on, it is $10 per prick! This figure seems arbitrary, and it seems to me that this doctor is trying to get patients more pricks even tho they may not need them. Then someone else came in to the room and gave me those 12 pricks. My test result: I am NOT allergic to dust mite. At the end of my appointment, he couldn't figure out what was causing my problem and he just gave me some nose spray that I could just purchase at Walgreen! I think ALL medical practices/office should disclose their fees to patients BEFORE they make appointments. How hard could that be to disclose fees on their web site? If we are the payor, don't we have the right to know what we are getting ourselves into first? read more

It is rare in this day and age to get this level of care. From the front desk to the doctor himself, this is a first-class operation. The staff is professional, courteous, knowledgeable, friendly, and fun. Doctor Reed is, in a word, amazing! He knows everything about allergies and asthma, and he truly cares about his patients' well-being. I trust doctor Reed with my life, and I love him with all my heart. He has gotten me through some very trying times. The fact that I look forward to getting poked in the arm four times a week for allergy shots says it all. I can't imagine a more perfect doctor and staff. read more

Michael and his staff are wonderful people and I had a great experience visiting their office. I even did a video-call during Covid that was effortless and very easy. My only issue with this doctor's office is that they don't offer online payment which would deter me from coming back since paying even a small fee was a huge hassle. They only offer check payment or calling their office. I really hope they change this soon. read more

I'm writing this review so others are aware of this particular office and procedure. I went in with severe allergy symptoms yet Dr Reid simply questioned me while sitting behind his desk and concluded I did not have allergies. He suggested testing for food and environmental allergens but seemed to have concluded immediately that I was not allergic to anything. I was told that the allergy testing was $6 per prick but the office really charges $12 per prick. Dr Reid only treats from positive reactions to substances tested on the skin. No blood testing was even suggested. For me there is something causing my body to react but Dr Reid is limited to only skin positive testing. He summed up my condition and wrote it down on a sticky note and handed it to me. When I asked what more I could do to control my severe allergy symptoms he simply said he could not help me, "try over the counter remedies". Each visit was over $1,000 and as a patient I felt his scope of diagnosis and treatment extremely limited. He generalized my condition to hundreds of people having this problem yet he doesn't know how to treat or even want to find the root cause. I was told simply to deal with it. This has been a very expensive experience with a man who did not bother to get up from behind his desk (I was escorted to him) to examine a patient. After he googled how to spell Vasomotor Rhinitis, I walked away with a $2000 sticky note. read more

This allergist office is great! I usually see Janel. It's easy to book an appt. The treatment for my allergies was life-changing. Highly recommend! read more

My original complaint still stands: Dr. Reid's office failed to notify me for 5 months post-treatment that they had stopped billing my insurance, then attempted to bill me retroactively after my treatment. An important clarification: It is not correct that the BBB found Dr. Reid's office to not be at fault. I TERMINATED the BBB inquiry myself. In a phone conversation with Dr. Reid's billing department we agreed that if they stopped billing me (erroneously) I would drop the BBB complaint, and so I did, that very day in September 2009, and then continued to receive bills from them for months and months into 2010. Feel free to call the BBB and check it out yourself: BBB Complaint Case#57150773 (Ref#24-265498-57150773-6-1100) Over the months they never responded to any of my faxes regarding the erroneous billing. I have had the same cell phone number (my only number) for 9 years and the same mailing address for 4 years so their claim that they couldn't get a hold of me and that they notified me that they stopped billing my insurance is impossible. I get all of my voice mail, email, snail mail and call back 'missed calls'. And, I was in their office and they didn't even notify me "in-person" of this change in billing policy. Last week I received a phone call from Dr. Reid's billing department after I had written the Yelp review. I was not rude with them, but simply tried to get a quick resolution to my complaint and confirmation that they would stop sending me erroneous bills. Their tone was very unprofessional with me. I terminated the phone call when they confirmed that they would stop sending me bills. I'm glad to have all of this resolved because it's been a complete waste of everyone's time! read more

Major billing issues!!!!! It's a shame, because the services rendered with Amber Weiss were excellent. But with terrible bill management and policies; I would never ever recommend this practice to anyone. I've been spending time dealing with their billing department for over 3 years. READ THE FINE PRINT should you decide to get allergy shot treatment. I never even began receiving my allergy shot treatment and the office has continued to bill me for over three years (for shots I never got!). A year ago, I sent a letter and spoke with billing department to sort out the situation and to confirm that indeed I was NOT getting the shots. I paid up with them (because I am an honest patient and didn't want any open bills). The confirmed they would no longer send me bills. Here I am again, receiving bills for shots I never received. AND; the last billing statements I got? 2 versions of the same bill. I just spoke with the receptionist and she stated, "Oh, disregard the second one. We sent out 2 this month." What? Also be cautious, bills are generated up to 6 months after "services" rendered (which in my case I never got). Ugh; I have enough to deal with than incompetent billing systems and shady policies. Looks like the I am not the only one with this complaint. I see another Yelper just went through the same exact situation and had to go to BBB (which is my next step as well). I've filed a BBB case and opened a claim inquiry with my Insurance company as well. UPDATE: 6/2011 Despite Dr. Reid's "updated" billing department (per his personal message), I continue to receive bills for allergy services I never received! There is a nice new billing person (Miriam); and for the 5th time, I have explained my situation, I hope she is able to help me. I never want to get another piece of mail or bill from this office ever again! read more

I came here after having a few breakouts on my arm, hand, and elbow. A nurse practitioner said it looked like food allergies & recommended to see a dermatologist or an allergist. I'm not allergic to anything so I wanted to find a specialist to find what my body was reacting too. I found this place on yelp and despite a few negative reviews, I gave them the benefit of the doubt. I have to say everyone from the front desk to the doctor and physician's assistant was really nice. Dr. Reid wasn't there but the nice women who saw me were professional, personable and really sweet. Unfortunately, after I got the skin scratch test from a different physician's assistant, they were unable to detect anything!?#?! Pretty strange...I was relieved to find I'm (still) not allergic to anything but was disappointed that an allergist specialist facility couldn't find results. They said it might be dust mites (as they did for many of the other patients' reviews) but my body was reacting to something foreign that caused my body to launch an inflammatory response...I haven't changed anything from my normal routine, they said it might be from my job or its surroundings...they did not resolve my problem and I expected more from a specialist read more

This is the first Yelp review I've ever written. I dislike this place this much, to create an account and warn people about this place. The people are nice. Their billing department is HORRIBLE. When I first started going there, they over billed me by $400! I caught their mistake and they paid me back. I stopped going there 5 months ago and am STILL getting incorrect bills. I've been trying to correct the bill so I can pay it off and be done with them, but they are very unhelpful. Like I said, the people are very nice, but my incorrect bills overshadow this. Try to avoid it if you can. read more

Another doctor sent me to an allergist to investigate a condition I have that is usually caused by food allergies. After I told Dr. Reid what it was and that my insurance would not cover the $500 inhaler my other doctor prescribed, he immediately found a sample of the inhaler he had in the office, which will last me about 3 months. We proceeded to do allergy testing (a truly surreal experience) and as it turns out, I'm allergic to zero foods. This was kind of a bummer seeing as gluten allergies are so trendy right now. So, for now, I just have to use the inhaler and see what happens. Anyway, I'm very grateful to Dr. Reid for the inhaler. It's always good to find doctors who care. read more

I've been afflicted with allergies since I was first out of the womb. I swear to god I was born sneezing. Those who know me, know I sneeze when I wake up, when I'm out in public, when I go to bed, and sometimes at the most *ahem* inopportune times. I'm looking to Dr. Reid to help me change all that. I started allergy shots this year (because I can't really give Whole Foods my WHOLE paycheck) and I'm hoping this is the cure that works. The front desk staff are great, patient, friendly, take the time to remember their patients and plan for check ups. The allergy test is of course, the worst part of a visit. This is where you basically find out everything you are allergic too--for me, it was 32 out of 61 pin pricks. It ain't pretty going back to your office looking like a swarm of bees just tattooed your back. Get the picture yet? But this is the price you pay if you want to really fight back with immune therapy. They are on top of prescriptions and follow-ups and don't hassle you to pay the bills....a payment plan is indeed welcome, since those shots are the equivalent of shooting liquid gold into my arm. read more

Found Dr Reid on Yelp and it was a terrific find. He was very patient, thorough and I didn't feel rushed during the appt. I know I have some form of pollen allergy in the spring time and figured I wanted to get it tested out. They tested 62 kinds of allergen on me and I found out that I was allergic to cypress tree and 4 kinds of grass (bermuda which is tropical and 3 other European grass!) Hell, it was itchy on those spots! Arrghh.... It's ironic too that Dr Reid did his study on grass allergy while at Stanford so my allergy outbreak is worst when I am at work in Palo Alto and that's exactly where the problem suffice, the grass in Palo Alto!! :( read more

Ahhhh.... This is how a medical appointment should be. Nice calm office. Courteous, knowledgeable staff. They don't overbook - so you don't have to sit around forever in the waiting room - only to sit around waiting longer in an exam room. They are quick and efficient and they actually listen to you. You don't feel like a number here - you feel like a patient. And there were No on Proposition 8 postcards at the front desk. Thank you! I would highly recommend Dr. Reid's office - but don't all rush it at once, I still want appointments to be available for me! ;-) Maybe I should hit up Dr. Reid for a recommendation for a primary care physician. I wish my primary doctor and his office were as good as these guys! read more

I was a patient of Dr. Reid's for 5+ years. He was friendly and his manner was pleasant, but he seemed pretty loose with details... Firstly, I received the scratch test and embarked on a 5 year regiment of shots for both pollen and grass. After 5 years when I was still suffering, he re-administered the test and looked back at my chart and "discovered" that I was also allergic to dust - something which showed up on the original test. He suggested I embark on another 5 years when it could have all been dealt with at once. Also, his billing and office staff is completely inept. I didn't receive a bill for 2 years. When I got a bill I was shocked at the total. Not only was it an accumulation, but he raised his rates without notification to me as a patient and expected me to back pay all the higher rates that I didn't know were in place. Shoddy all around. read more

Really bad experience with visit and billing. I have had allergy for years, and it recently seems to get worse after moving to the Bay Area. I have had tested on allergy before (dust mites), but was tempted with the idea of getting allergy shots this time. After some research, I decided to go to Dr. Reid based on great Yelp reviews. His assistant told me that it would only take about an hour. However, my experience is far from satisfactory. Dr. Reid was nice to talk to, if it's in a bar, but a lot of our initial 45 minutes conversation was chitchat and essentially boiled down to the conclusion: I might have indoor allergy, probably of dust mite and mole, and should be tested... Fine. Then when it comes to actually allergy testing, I waited 20 minutes to be informed by the nurse that they forgot to test one thing on me...dust mite. So I have to again be pricked another time and wait another 20 minutes, and then doctor was not there. 30 minutes...40 minutes...and still not there. He could be heard talking about some exciting trip with another patient down the hall way, while I was there lying on the bed, topless in a chilly Friday, for more than an hour. When he finally made it to my room, it's already almost 2 hours into my appointment. And the result was exactly what I told him an hour and half ago... Fast forward two weeks, when I got letter form my insurance company, not only did they try to charge me twice for the office visit (which I already paid while being at the office), but they were also charging me allergy testing of 60 allergens (while I was tested on 20)... Overall, horrible experience throughout. Maybe I'm the long tail case, but I would recommend to put some time buffer and double check your bill if you want to go here... read more

If I could give him six stars I would. Here is why: 1. He onlyy believes in same day appointments. All you have to do is call the day that you want to go in and you can always get an appointment.. 2. Friendly, professional and exceptionally skilled in his profession. 3. Accessible through email. Answers questions and will fill prescriptions. 4. Provides a variety of services. 4. Located right downtown. Make Dr. Reid your doctor. He is the best of the best. read more

After a scary anaphylactic shock scare with our 11 month old son, we made an appt to see Dr. Reid. His front office staff was super accomodating, and was able to get us in the same week. Dr. Reid has a terrific bedside manner, he answered ALL of our questions, and was very thorough. I would HIGHLY recommend him for any allergy issues. read more

Dr. Reid, you and your staff are so cool. I found you on Yelp like everyone else on here, and you definitely didn't disappoint. You give me the straight talk while maintaining good, professional bedside manor like a good doctor should, and you've left no stone unturned when it comes to getting to the bottom of my allergy problems. I've never met a more accommodating, friendly staff. They deserve a raise just for knowing my name and complimenting my new hairstyle the second time I came in. I never feel like just another patient on the list, and I appreciate that you neither rush me out the door nor make me wait for hours. Now, I'm coming in for allergy shots, but I have to admit, I like going just so I can read the trashy celeb-loving magazines like People that you keep in your office waiting room, and listen to the fun music playing on the radio. See you next week. read more

Dr. Reid rocks. I met with him this past week after suffering some of the worst allergy sinus related pain I have ever been in. I got 62 pricks on my back and found out that I am allergic to dust mites, cats, and grass. I'm going on shots and hopefully I'll take care of my allergies once and for all. Dr. Reid was funny nice and caring. I really liked him and recommend him to anyone who suffers from allergies. read more

Amazing! This was my first visit to a allergist. I had been to my PCP and a dermatologist with no answers to my allergic reactions. My first appt they were able to conduct the proper allergy tests and determine what my issues were. The care the office took and Dr. Reid was amazing! These days it hard to find a Doc caring and knowledgeable. His efficient and I left with the answers I needed. Thanks again for all you care! I would refer my friends and family to you! read more

Amber is great, and the staff are great too. I had the test where they stick you with a hundred needles and it went very smoothly. Amber knows her stuff. read more

This was one of the best doctor-office experiences I have ever had! I had a terrible sinus infection. I must have sounded so horrible on the phone that they took pity, because they squeezed me in not more than 30 minutes after I called. Amber was VERY attentive and understanding. She listened to everything I said and took MY personal symptoms into consideration without just rubber-stamping me with an anti-biotic. She is an expert in BOTH traditional and pharmaceutical treatments (a very rare combo in my experience). I am not exaggerating; her recommendations for Chinese remedies have allowed my husband and I to wake up without headaches for the first time in 5 years!! read more

I was recommended to Dr. Reid by a friend of mine for my allergies. I was greeted by the staff that was really friendly and helpful. After I filled out my paperwork, I was escorted back to the examination room. I went through the routine of shirt off and all that jazz. My first encounter with Dr. Reid was a good one. He's very thorough and did not rush anything. I was given the allergy test and after that I waited the 10mins for my results. Then Dr. Reid came in and went over them with me. Upon finishing he made a few suggestions on how I would be able to cut down on the allergens that give me problems on a day to day basis. He's very informative and a stand-up kind of Doctor. When I can get time for another appointment, I shall make the return trip to his office. read more

Probably the best doctor's visit I've had since I can remember. After seeing Dr. Jacob Johnson about my chronic colds and sinus problems, he referred me to Dr. Reid for an allergy and immunity test. Dr. Reid was unavailable so I had an appointment with Amber Weiss, the physician's assistant. She was so thorough and made me feel like I was the only patient she had to worry about the whole day. She discussed a variety of optioins with me and made sure I clearly understood why each one was a possibility. I was a little apprehensive about the allergy prick test, but the nurse was friendly and reassuring, and it really didn't hurt at all. All of the staff at Dr. Reid's office is very accomodating and I was grateful for their patience and explanation of everything. Amber also took the time to list a number of herbal remedies so I could avoid the cost and side effects of regular prescription medicines. She seemed genuinely interested and concerned about my health and made an effort to assure me we would find the underlying problem with my health. I wish Amber and Dr. Reid were primary care doctors... you can't find many healthcare professionals like this in SF! read more

Best Allergist in the Bay Area. I've had allergies my entire life. Dr. Reid is by far the best Allergist I've ever seen...and I've seen a lot. His bed side manner is impeccable. His medical training and expertise are amazing. As long as I live in the Bay Area I will continue to see Dr. Reid. If and when my 6 month old daughter starts to show signs of allergies, we will take her to Dr. Reid as well. If you are looking for the best Allergist around, then Dr. Reid should be your doctor. read more

I too have to highly recommend Amber. I'm sure Dr. Michael Reid is top notch as well. I just never had pleasure of meeting him. But Amber was completely helpful and caring. You can tell the whole office staff is committed to your good health. I confess that the problem I had come in with initially was mostly self-inflicted (severe addiction to over the counter nose sprays. It was terrible. I couldn't breathe without them) Amber provided prescriptions, instruction and care that had me put right within a week. (and I had REALLY been suffering) During the process her staff, her and even Dr. Reid called to make sure everything was going well and that my medications were in order. I'm now breathing out of both nostrils without the aid of those poisonous nose sprays. On subsequent appointments they did the whole needles in the back thing only to discover that I'm not allergic to anything except possibly over the counter nose sprays I guess. :) They also gave me an inhaler that their tests showed apparently gives me super human lung capability. Handy indeed. I really can't say enough about Dr. Reid's office and Amber in particular. She is a real professional but as important or maybe more important, I could tell that she really cared and that made all the difference. Pick up the phone and make the appointment. They're good folk. read more

Thank you Yelpers!!! Thanks to the great reviews on Yelp I went to see Dr. Reid after my generalist told me that there wasn't much that could be done for the skin irritation I had. Feeling frustrated and a bit discouraged by all the dermatolist listings being for cosmetic procedures. I didn't know where exactly to turn, cause I certainly don't need/want bigger boobs or lips. I just wanted the skin irritation gone and that is exactly what I got. Dr. Reid made me feel very comfortable and gave me a solution for the problem and also answered questions for a couple other things I was curious about. I found this to be really reassuring since when I go into my general doctor for a cold and I ask about anything else I always get told to come back and we'll talk about it in another appt. So again thank you fellow Yelpers and thanks Dr. Reid and staff for probably one of the best doctor appt I've ever had. read more

I took the prick test as well. Much less painful than I expected. The 58 needles are intimidating, but it goes by in a second and didn't hurt as much as it tickled. Afterwards Dr. Reid was very helpful and took the time to thoroughly explain everything to me, as well as next steps. His staff is very professional and well organized. I haven't found many offices that volunteer to investigate out-of-pocket costs for me. They researched everything and emailed me the out-of-pocket costs of my different options. They make the entire process very turn-key! read more

Not all bad, not all good. Went in for a full allergy workup & testing April 4, 2007. Everything in office was very professional and thorough, and staff and Dr. Reid were knowledgeable and friendly. I had a discussion with the front office lead, and she said they would get back to me within a week regarding my cycle for shots after they had made my serum. No call back! After an additional call to the office two weeks later, still no answer! I phoned and asked them to fax a copy of my results back to me (9/6/07) after not getting an answer, which they were very prompt in responding to after I faxed an authorization. I'll be taking my results to another allergist as I don't feel I should have to track my doctor down when the responsibility is in their lap! ***** Update! A day after I posted this review, I received a very congenial, apologetic phone call from their office. Ahhh, the power of Yelp. read more

Dr. Reid great. Friendly and knowledgable. The prick test is extremely expensive (I have Blue Cross PPO) but you should already know that. I have pretty bad seasonal allergies... Dr. Reid prescribed some nasal sprays for me. Great news is I can breathe again! Bad news is I can smell SF again! read more

Life savers! My primary provider wasn't able to get me in for over a week for a necessary injection. I called around looking for a solution, and Dr. Reid's group was able to set me up with a same day telemedicine consult and an injection appointment the next morning with a sample dose they had in stock. They went above and beyond to help me, and I'll be forever grateful. read more

Dr. Reid and his staff have been great, I highly recommend them. Several years ago my health took a dive and I resisted seeing a doctor until I began coughing up blood. I was diagnosed with asthma, I was relieved to have a clear diagnosis and shocked by the change in my health. I was referred my to the best alergist my doctor knew, Dr. Reid. I was seen quickly, no long delays. Dr. Reid answered myriad questions, educating me about asthma, alergies, my symptoms, and my options. I was dubious about Occidental treatments and also scared by the decline of my health. I felt very comfortable moving on with treatment, and with no regrets. Dr. Reid and staff are consistently attentive, when I have concerns they respond easily. During treatment my health does shift with various factors, seasonal, environmental, stress. Dr. Reid takes the time to listen; he engages me in a dialogue about my health so that I feel empowered, not passive, in my own care. I feel confident with the care I am receiving and that is quite valuable. My experience with the office staff and billing is fine and I highly recommend Dr. Reid to help anyone in the treatment of alergies and asthma. read more

I've been seeing Dr Reid and Janelle Liverato, PA for 4-5 years re: my allergy issues and I'm happy to report that my allergies are now under control. Everyone on staff is super professional and thoughtful. I give this office rave reviews and would recommend them to anyone. read more

I really enjoyed the experience at Dr. Reid's office. I hadn't been to an allergist in 20 years, but finally decided to go back and see if my original diagnosis had changed. First, even though I was 10 minutes late, I didn't have to wait - they took me immediately. The office was small (it's in the heart of the financial district of SF), but clean and really well-run. As a new patient, Dr. Reid spent a significant amount of time with me, asking questions to truly understand my symptoms before making a diagnosis. I took a couple of asthma tests, did the full skin prick test for allergens, and then debriefed with the doctor. I thought his bedside manner was great, he seems to genuinely care, and was friendly. I would recommend. read more

Dr Reid is an excellent physician specializing in treating allergies in both adults and children. He has all the qualities of an effective physician. He is an active listener and takes time to listen to patient and family history. His approach to treating allergies is not conducted with a "trial and error" approach. He was able to manage my asthma and eczema conditions very quickly with minimal medication. Additionally, he was successful in managing the food allergies of my children. His staff are competent professionals. His nurses have excellent bedside manners and are excellent with children. For example, when they conducted allergy tests on my daughter, she did not cry. Moreover, his administration staff are easy to work with. They are prompt in sending appropriate forms to my daughter's pre-school regarding food allergies; free of charge. read more