I have been seeing Dr. Crawford Chung and the clinic assistant, Cynthia Chen, for the past 13 years, and I always appreciate the care they provide. Visiting them feels like seeing good friends. Dr. Chung stays up to date with current practices and makes excellent recommendations. I truly value his opinion and encouragement. My experiences with him have always been smooth and positive. Dr. Chung is attentive, soft-spoken, and makes sure to understand my needs and concerns, clearly navigating all of my questions. Not only is he highly educated and intelligent, but his bedside manner is also incredibly impressive. He cares for his patients from start to finish and takes a gentle, positive approach to health and life. I have chosen Dr. Chung not only as my primary care provider but also as a pulmonary disease specialist because I trust him and appreciate his care. Cynthia Chen, Dr. Chung's medical assistant, is the jewel of the office. She is always pleasant on the phone and in person, and she is one of the friendliest people I have ever met. She greets everyone with her sweet, lovely smile and treats every patient with the same kindness. Because of her caring nature, patients like me often feel better before even seeing Dr. Chung. I can't thank Dr. Chung and Cynthia enough. Both have truly changed my life for the better. I feel healthier because of them, and I appreciate their care more than words can express. Thank you so much!w read more

Great and outstanding doctor who listens to your health concerns, very understanding, returns calls promptly, office staff equally very efficient and organized. Will recommend doctor very highly. read more

Kind, thorough, and efficient. Cynthia, the receptionist, is just as professional. Appreciated their care.

Business hours for this location are from 10:30 am to 3 pm, with a lunch break from 1 pm to 2 pm. I was surprised to learn that the office is only open for 4 hours. When I called at 9:30 am, the answering service was rude and hung up without saying goodbye while informing me about their office hours. The representative mentioned that the staff start answering the phone around 10 am or 10:30 am, which was confusing. I was referred to this location by my primary doctor based on my medical group coverage, and I was disappointed with the quality of service despite the premiums I pay. The phone calls were not answered, and there was no voicemail. As a result, I decided to change my medical group through my insurance, even though the new coverage won't take effect until next month. It's a decision worth waiting for. Healthcare in America has become profit-driven, and it's disheartening. It seems that the focus is no longer on making people healthy, as there's more money in treating illness. Despite the advancements in medicine and technology, the US has one of the highest rates of obesity and illness, which seems to be a byproduct of a profit-driven nature of the healthcare industry. read more

The office receptionist/representative is a rude and bad one that I had never experienced in my life. I am so so mad that I need to write a review about this office receptionist/representative. She said she will call me last Monday, 1/27/2025, for helping my mom to schedule an appointment at CPMC 1101 Van Ness on 4th floor for Biopsy, but she didn't call me at all. I had to help my mom 82 years old to schedule the appointment myself. When I called the office, I couldn't get a hold of the receptionist/representative for about 8 business days with a help from my mom health complaint hotline to get a hold of the office to ask her to see if she has help my mom to make an appointment. She said she was so busy that she couldn't call me back. I told her I know she was busy so I said I gave her a few days more to see if she's going to call me back. She didn't call me back at all. I have to complain to my mom CCHP membership to help me to get a hold of her to make an appointment to see Dr. Crawford Chung. She should be fire because she didn't do her job to assist senior patient to schedule an appointment for her and my mom doesn't know English to schedule an appointment herself. read more

They never answer the phone and never return phone calls. I saw this doctor once in 2023 and since that time, I have not been able to connect with his office again. The answering service always answers their phone. read more

I called this office to make a new patient appointment. I was put on hold for 15 minutes and the receptionist was very cold and rude! I do not recommend this establishment. read more

Great doctor, but impossible to reach the staff in the office. Good luck with your calls! Answering service is rude. They ask you to keep calling back, and when you calling back and trying to reach the office, they get mad at you... read more

Brilliant doctor but very little office time. 10am -noon. Then 2-3pm? That's only 3 hours of business. I don't know of any specialist with these very little business hours! read more

My sister was referred to Dr. Chung by her internist for problems with breathing, swallowing and speaking in May 2016. Dr. Chung examined her briefly, then directed her to his office where he spent his time asking her about why she had been in a wheelchair for the last 30 years, unrelated to her current problems with breathing. She told Dr. Chung that she was a smoker, but had stopped 14 years ago. He then gave her free samples of Advair, a combination bronchodialator/steroid inhaler and Biaxin, an antibiotic. These are commonly prescribed if a patient has difficulty breathing and they are non-smokers. He did NOT give her a diagnosis of what her symptoms could be due to. He did NOT order a chest x-ray. Three weeks later, my sister returned for a follow up visit, as her symptoms did not go away. Dr. Chung spent even less time examining her. He did NOT give her a diagnosis of what her symptoms could be due to. He did NOT order a chest x-ray on the follow up visit. Instead, he referred my sister to see an ENT, with no other follow up as to who she eventually found, and with no calls made on her behalf. A week after this second visit, her symptoms got worse and she checked into the ER at CPMC. The hospital responsibly ordered a catscan and petscan to determine the cause of her breathing problems. To our horror, she was diagnosed with an aggressive lung cancer and died 11 days after the diagnosis, but died three weeks after seeing Dr. Chung on her second visit. As a pulmonologist, Dr. Chung should have been alarmed by the signs and ordered my sister to get chest x-rays at once. Had Dr. Chung been more thorough, compassionate, and offered explanations, our family would have had more time to consider options such as treatment of the cancer or considerations for palliative care. We lost three weeks depending on Dr. Chung to treat my sister with care and knowledge. I wish that we had NOT seen Dr. Chung and found another pulmonologist. I DO NOT RECOMMEND Dr. Chung, and agree with the other reviewers about his lack of ability to answer questions, his lack of compassion, and his unwillingness to spend time with his patients. Dr. Chung did so little for my sister, when he could have done so much more. read more

He is an experienced and intelligent doctor. I have heard good things about him. A smart doctor does not mean he/she would be a good doctor. This doctor ignored patients' questions but only focused on getting his chart done. When your patient is newly diagnosed with diabetes, it is new to him/her. If you are the primary care physician to your patient, YOU have the responsibility to explain to your patient what it is, how it is affecting the health, and what plan you and the patient are gonna take to prevent it from getting worse! When the blood sugar control has worsened and the patient still does not understand what is going on. YOU need to explain it. Patient asked questions and you keep saying give me a second and hurry to get your charting done so you can see more patients a day=more money, YOU are NOT a responsible doctor. Your patient left your office without understanding the disease. Maybe you think educating is not your job, then you should refer your patient to the diabetes center. Overall, Dr. Chung does not really care about you. He would care if he can finish seeing you and finish charting on time. He is NOT accessible at all!! read more

I've have been seeing Dr. Crawford Chung for over 30 years, he is very knowledgeable, you can get appointment with in a couple of days. His office is never over crowded, and you can get your prescription filled the same day. He doesn't take a moth to fill out insurance forms read more

Honestly, 1 star is giving this doctor too much credit. Anyone is who defaulted by their insurance or referred to this physician, RUN! The office is dirty, they don't have any updated equipment, and they have NO idea what they're doing.. including the doctor. When I went into the room to be seen, all the tools were laying on the counter (looking used and unsanitary), there was USED gauze next to the table, and some of the equipment didn't even work. The doctor walked in, didn't wash his hands and proceeded to try and use a glass thermometer on me ( which resembled an old rectal thermometer). At that point, I asked him to wash his hands, and he recluctantly did. I must of irritated him, because he took my blood pressure and grabbed my arm as hard as he could (which seemed like he was punishing me for asking him to be a sanitary physician). At the time, I was suffering from a sinus infection, but after everything he did in the first 5 minutes of seeing me, I wasn't surprised that he DIDN'T look at my sinuses. Please, don't go and see this doctor.. for your own well-being. read more

Dr. Chung was once my primary care physician, until I realized that he never seemed to remember who I was after each visit. His staff was lovely in accomodating my visits when I felt ill from secondary infections. However, that just won't cut it for my health care dollars. read more

Very intelligent, professional and attentive to details Doctor. I highly recommend him.

Absolute 5 star!!!!! And just to let you know -I would give 10 if I could. Dr. Chung has been my primary for last 10 years. He is amazing as well as Judy who works for him. If this man could be the face of our healthcare, there would be no issues in this country. Seeing any other doctor just brought in a sea of frustrations. Good luck to previous Yelper, finding better than Dr. Chung. Your new doctor might remember your face, but he/she is not going to that good. read more