I WAS WITH DR DAVID SEGARS (my whole family) and his older brother for decades and now dr david…read moreretired last august 2025.well need care right away with another lady doctor till dr shu was excepting new patients from dr david segars.its april 20,2025 and by may 1,2025 me and my mom will now being seeinf dr shu as our pcp hopefully for a long time. mark dudum

Dr. Shu is hands down one of the most caring and thorough physicians I've ever met. He takes the…read moretime to really listen to me, explain things clearly, and make sure every concern is addressed. What stood out to me most is how genuinely invested he is in my well-being he never rushes appointments and always goes above and beyond to make sure you feel comfortable and informed. His professionalism, calm demeanor, and attention to detail are truly exceptional. You can tell he genuinely cares about his patients and loves what he does. The staff in his office are also friendly, organized, and welcoming, which makes the entire experience smooth from start to finish. If you're looking for a doctor who combines expertise with compassion, Dr. Shu is the one. I couldn't recommend him more highly.

Dr Viet-Thi Ta is my superhero! Even though she is incredibly busy (her schedule is STACKED), she's…read moreattentive, thorough and has been immensely helpful in tackling my current health issues and in helping me think ahead and work on preventative measures - she truly cares. Additionally in between appointments, I can always ask questions on the patient portal and her/her team always get back to me timely. I can not say enough about how incredibly grateful that I am to have her as my primary care doctor (and to have her team on my side). Dr Ta is an amazing doctor and I highly recommend her.

Best Doctor I've had in all of my adult years. Dr. Ta was the only one to take the time to figure…read moreout what was going on with me and did not dismiss me or my concerns. I've been on the up, feeling better, and doing better with the changes and suggestions she made. I'm sad she left my HMO but happy that she'll be blessing more people.

Absolutely incompetent front desk. Talked with Brandon and he had me going in circles only for me…read moreto have to clarify that he had zero availability for the next two months. Why didn't he just come out and say it? Scratching this clinic off my list.

Horrible Patient Customer Service!…read more I had a bad experience with UCSF Sloat Blvd. Lakeshore San Francisco Laboratory. So I went to UCSF Sloat boulevard Lakeshore on December 11, 2025. The lab personnel who took the blood have an attitude problem. She was mean. First, I informed the receptionist about the three lab orders that I received from UCSF Doctor. The receptionist responded that she only saw one from my UCSF chart via online. I was going to show it to her so she can help me figure it out where can I go to get it done but she didn't give me a chance. She then referred me to the lab personnel without giving me the chance to show her the three lab orders. ZERO EMPATHY and CUSTOMER SERVICE. I then informed the lab personnel about the 3 lab orders that I received from UCSF doctor. I was going to show her that three lab orders document so she can help or advise me where to go but she cut me off immediately. She seemed irritated already and informed me with an attitude that there's only one lab order. When I showed her all the three lab orders that I received from UCSF doctor, she said there's only two lab orders. I informed her that there are three pages and it seems there are two lab test orders. Again she responded sarcastically with an attitude that the two lab tests are the same. So there's only one lab test her lab can do, and that's what she's doing right now. So obviously I was misinformed with an attitude or she doesn't know how to read lab orders. I'm a combat veteran and never worked in a medical field. How come I was able to figure out that there are three lab orders just by reading the order sheets. But the lab personnel insisted that I was incorrect and there were only two lab orders. After my appointment I was informed by UCSF that I have total of 3 lab orders. Horrible service! Rude!

The doctors and nurses are really nice and friendly. Checkups are often detailed and quick…read more Overall, I would recommend this place 100%.

Dr. Kelly is my daughters primary care physician. He is professional, kind, and really makes my…read moredaughter feel at ease. I'm glad we found him and his staff.

Carbon Health app (desktop and mobile) is complete trash. Couldn't add insurance information on…read moreeither. Was about to give up and just find an urgent care near my office tomorrow, until Charissa called me back saying she was finally able to log into their system, get my insurance added, and rescheduled within 2 hours. She didn't have to call me back, but she did, which meant I got in to talk to a doctor sooner. All female crew on 5/17/26 were awesome. I hope all your Sunday shifts are as easy as today. Thank you (all healthcare workers) for working on the weekend.

Had an ear infection and initially booked a virtual appointment with the urgent care facility in…read moreWest Portal, which took the virtual appointment but refused to prescribe antibiotics unless I came in for an in person visit. Being unable to successful secure an in person appointment for the same day, I went online and checked out Carbon Health Urgent Care in Stonestown. Had ample amount of openings and I only had to wait 10 minutes before being seen by a doctor who prescribed me what I needed. Total thumbs up experience for me!

I have been seeing Dr David Segars for over 4 years and he has been absolutely wonderful! He…read morelistens and follows up diligently on the progress of one recovery. Best doctor I ever had! Monita

Last time I reviewed Dr David Segars was nine years ago and at that time been a patient for 15…read moreyears. Im pushing 25 years with Doctor Segars and have had excellent care. He has a great personality and explains everything. I think his experience as an Air Force Flight Surgeon is part of the reason he's an excellent MD. Keeping fighter pilots physically fit means he has a vast amount of knowledge about medical conditions. Still five stars for both Doctors and the front desk.

Unfortunately, I had to leave Dr. Fong's office due to my interactions with their secretary,…read moreSusanna. I did not feel like I was treated with kindness, empathy or compassion from Susanna, and it made every administrative task to get an appointment stressful. Example: I called in to cancel an appointment three business days in advance due to being potentially scheduled for jury duty that week. I was asked to hold the phone call, then hung up on. Then when I dialed back, I was berated, and accused of doing this consistently. Three business days is very reasonable given my civil duty, which I may be criminally liable for if I do not show up for jury duty. I asked Susanna if there was a written policy that forbids clients from canceling three business days in advance. She said no. (Lots of question marks on why I was treated that way. Oh well, moving on.) I hope this feedback serves as a wake-up call for the doctor's office to address the shortcomings in their administrative staff and improve the overall patient experience. I doubt there will be positive changes within the customer care, given comments say Susanna is his wife. Until then, I'll be seeking medical care elsewhere.

Dr. Fong has been my doctor for years, and he has been a fantastic doctor. We always would discuss…read moreplans on how to do things to support my health, especially since I have gout. He is very mindful in figuring out what is working and what is not, which is rare today with many doctors. He would also do an ample amount of follow-ups to make sure you are doing well. The office staff has always been friendly.

Dr. Strelkoff is the best doctor you'll probably never see. The reason: she rarely takes new…read morepatients. She is affiliated with UCSF, takes most insurance, and is busy busy busy. She's been my doctor for for 26 years. I like her practical approach and the way she involves me in my treatment. She doesn't recommend unnecessary procedures, is generous with referrals to specialists and, listens. She remembers details of my life, and incorporates that knowledge into my physical health. She's even called me at home with big test results. Negatives: her appts. run late, but the delays are getting shorter. The reason: she takes time with her patients. The front office staff can be a bit frosty, but once your in, her nurse(s) are very nice.

I have been seeing Dr. Bellamy for many years now and she's helped me navigate different issues,…read moresometimes very complex, with so much compassion and kindness. She never gives up even when a diagnosis takes a long time. She's been such a great advocate for me over the years. She's also accessible and responsive. I feel very fortunate to have her as my PCP. The staff in her office are great too, very helpful and responsive. They are thorough and great with details.

worst. medical care. ever. Avoid at all cost. I went there some time back and was basically…read moreshunned. Dr. Lewandowski was pretty cool, but the Bellamys' have no business practicing "medicine" imho. SF General ER would be a better bet