He is the best Doctor I've ever had . If I have any questions Dr Tsang and his entire staff get back to me promptly . I highly recommend Dr. Tsang read more

My client referred me to Dr. Tsang who had saved her life. I later referred my husband to Dr. Tsang. My husband has chronical diseases that need constant help. Dr. Tsang always respond to my phone calls and texts as soon as possible, even during the evenings or weekends. He is a physician who grew up in the hospital (his mom worked at the hospital) and treated his profession as his life time mission. His knowledge is updated and his treating patients like a family members made our fighting with my husband's diseases so much easier. We are so grateful for having him as our primary doctor. read more

Dr. Tsang is amazing. He always makes time for his patients, listens thoroughly and keeps the big picture in mind. His staff is also so incredibly nice and helpful. I highly recommend his practice. read more

I thought about this review for a very long time, as a one star review is a very severe rating and I don't give them arbitrarily. Although I would rate his manners and quality of office building high, this rating is based on his level of competence as a doctor in relation to two major health diagnoses that he missed of mine. To this day, I don't know for sure if this is due to his clear lack of fluency in the English language that prevents the degree of communication necessary for a proper client-patient relationship, lack of reliable medical competency, or both; but either way, incidence of either of these factors make my one star review a very thorough evaluation of the lack of trust I would place in this doctor if I were to obtain another life threatening condition. I first came to Dr. Tsang for chronic joint pain. He was very trusting and made it easy to receive medication when I asked for it, but overlooked a lot of my symptoms which were indicative of an autoimmune condition. In his defense, I do have a very sensitive body prone to both acute and chronic infections and body injuries. So I came to him a lot in a short period of time for minor infections and a sprained ankle, which may have confused him into thinking I was a hypochondriac. I was really just trying to avoid extensive ER bills for non emergencies. Again, if we could have communicated properly we could have had that discussion. At one point, he essentially told me I was crazy since my blood work was normal and wrote me a referral script for a psychologist. I was deeply upset and offended because he wasn't listening to me and couldn't figure out what was wrong with me or at least direct me to the appropriate specialist. Instead of referring me to a specialist, he accused me of imagining it, but I trusted myself enough to know he was wrong. I later persisted with a board certified rheumatologist who diagnosed me with Psoriatic Arthritis within one 20 minute examination. This condition doesn't show up on blood work, and no, I was not imagining joint pain Dr. Tsang. My joint pain immediately went away once I was given the proper medication. What's even worse than this is that in my final visit to him as my primary care doctor, I came to his office with severe cough, exhaustion, and chest pain. An ER doctor later took my temperature with a high fever and told me these are all CLEAR signs of pneumonia, which I almost died from due to him missing it. When I came in, he DIDN'T even take my temperature WHICH IS A BASIC PROCEDURE EVERY DOCTOR should take in this circumstance. He told me I had a cold and heart burn and gave me heart burn medication and cough medicine. I almost died from my fever. Honestly, failed auto immune diagnosis aside, I would not put my health in this doctors hands out of this one incident alone. He's lucky I didn't sue for malpractice. read more

Dr. Tsang was my PCP for 4 years while I lived in San Francisco. He was fantastic. I spent 2 years searching for a good PCP before finding Dr. Tsang, and I stuck with him. Why? 1) He was on time - I never had to wait more than 10 minutes to see him 2) He was able to see me on short notice - luckily, I lived ~15 minutes away but there were times where I had to see him the same day and he was able to make it work 3) He didn't make me come in for an appointment to get a prescription if it wasn't necessary - sometimes, he would be able to write me a prescription for a medication I'd used before (e.g. cream for my eczema) without an appointment first. 4) He remembered me, got to know me and had great bedside manner - he helped me work through a number of health issues over the years and was patient, professional and thoughtful. I kinda felt like he was like my dad. He studied my charts and remembered things about my allergies, etc. 5) He takes most insurance - I switched insurance a couple times as I switched jobs a couple times. He took all insurance policies I had (granted, I always had PPO but still) Highly recommend for someone looking for a PCP. read more

I've been looking for a good PCP for the last 2 or 3 years, and was great to find this guy. I felt he listens and gave me more time than most. He didn't rush me like others I've had in the past. Plus, he didn't just write or recommend medications right off the bat. I'm not a big fan of taking medication for any little ailment, which has been my experience with a couple of doctors I've had. To be perfectly thorough, the building is not as nice as some of the other doctors I've been with. But the pros outweighs this minor factor, especially this place being so close to where I live. Plus, based on what I read on Zocdoc, he contributes his time to undeserved populations. read more

I booked a Saturday appointment and they no-showed. This was a waste of a Saturday because I'd restructured my plans for the day around this appointment. I booked via Zocdoc (2nd appointment, 1st one went fine). They confirmed the appointment, and they canceled my by voicemail but didn't cancel on Zocdoc. On the day before my appointment I got reminder emails and everything looked good to go. Then I showed up and they were closed. If you allow patients to use modern technology to book appointments, be sure you actually keep up with it! Dr. Tsang himself is okay. The front office seems like a mess. read more

The best Primary Care Physican he is so good to me. thank you Dr. Tsang. I adore him. I think he si the best. 5/5 stars is well deserved I would rate him even higher. He has been there for me through a lot of stuff I had a huge health scare he got me my life back read more

I was looking for a family physician for my mom about two years ago and since he was accepting new patients, I decided to take my mom for her annual check up. He was a great listener and a wonderful doctor and so I scheduled myself a visit as well. He takes notes and verifies the prescriptions and lab test with you and follows up via an online portal. His staff are also very nice and friendly and always try to accommodate you. Fast forward to two years later from my mom's first visit, now my husband is Dr,Tsang's patient as well. I can't recommend a better family doctor. He's simply the best! P.s You can schedule an appointment with him on Saturdays also but you have to ring the bell since the door is locked. read more

Yelp notified me that my previous reviews of Ming Li Tsang, MD, "fell outside our Content Guidelines because they did not provide enough detail about your customer experience." Sounds like someone is trying to clean up their social media reputation and delete negative reviews. I am surprised to see so many positive reviews here of Dr. Tsang. Maybe he has improved and you're happy with him. If so, that's great. My experience was not so great and I think potential patients should know they might have problems. One time I waited in the examination room for nearly an hour as I could hear Dr. Tsang on the phone in his office trying to activate his iPhone. Another time he lied to me telling me that a certain blood factor had come back negative. I had called him for the result because he did not call me (this is a serious blood factor and I was concerned); I think he just wanted to get me off the phone. Weeks later I had a followup appointment with a cardiologist who informed me that the test result showed clearly that I did, in fact, have the blood factor. He was baffled as to how Dr. Tsang could have gotten it wrong. The cardiologist explained what steps I need to take to lessen the risk of blood clots. I never returned to Dr. Tsang after that. read more

Love Dr. Tsang! He is caring, attentive, and a great doctor. He helped me immensely with exactly the right tests and medication when I really needed it with different medical problems. When I had neck pain, he made a special call to a compound pharmacy for a topical pain medicine that really helped me, and I've never had something like it. He's creative in his solutions and I'm super grateful! He is also very responsive to his patients, and his staff is great too (thanks Kevin!) Thank you Dr. Tsang! read more

Dr. Tsang is amazing! He knows what he is doing, he is polite, understanding and have good bedside manners, he takes time to listen and what I like is he never really jumps on to prescribing tons of medicines and tests for a simple issue without understating and explaining the root cause. Last year my husband I had terrible stomach ulcers and thanks to Dr. Tsang for always been kind and taking the time to listen to our issues. I'd totally recommend Dr. Tsang. read more

I was a stubborn person. I didn't care about my health. Dr. Tsang made me realized how important is to take care minor issues before it becomes big. He is a caring and very straight forward person. He explained well all the details of after care and the next steps. I like how professional he is. Thanks to him, I feel much better and healthy. read more

Dr. Ming Tsang is a nice person, and as a doctor he is kind and compassionate. I do however think he is an idiot. I had the flu back in July and normally wouldn't care to see a doctor about it, but with all this stuff about swine flu etc - I decided to stop in for a visit. Dr. Tsang checked me over and gave me some medicine. He seemed to lack some basic knowledge (for example that Vicodin was the same thing as hydrocodone and that there was a difference between an expectorant (for coughs) and an antihistamine). While having to explain to a doctor what certain medicines are for is certainly annoying, and perhaps even worrying, that's not my gripe. What I am annoyed about is that he sent me to get an Xray at the hospital across the street. My insurance is great, but the hospital he sent me to was not in my medical plan. So now for the Xray, I am being charged $518 from my insurance bill! The xray would have been covered (totally free) if he sent me to the correct hospital. So this mistake is ridiculous, but the story gets more annoying. I thought it'd be nice to know if I have swine flu - that was the reason why I went to see him. So after I requested I get tested for swine flu I was told that I'd need to wait 3 or 4 days to get the results. Well 3 days go by and I'm told the results aren't ready and to call the next day. On the 4th day I call and the nurse (later the doctor confirmed this) tells me that the lab doesn't process samples in the way that he collected my swine flu test anymore. Apparently, the lab changed the way they collect the specimens and forgot to tell Dr. Tsang. Come on now, I'm not sure if I believe this one. So I was told that if I want to get the test results, I'd have to come in and redo the test! So I said, yeah - "I'm sick, I've been sick and I'm getting sicker, let me come in and redo the test. I'd like to know if I have the swine flu." This phone conversation was early in the morning. The nurse told me she'd call me back a little later and schedule a time to retake the swine flu test. She never called me back, so I called her at 4:30PM and she said that they don't have the kits to test for swine flu, but it'll get delivered tomorrow. The next day, I didn't get a call from the doctor, so again at 4:30PM I called. The nurse said that they still didn't have the tests! Come on, what kind of doctor is this I thought. Finally the next day, Dr. Tsang calls me and apologizes and says that he still doesn't have the proper kit to test for swine flu. But good news, the lab was able to somehow mysteriously process my sample (Dr Tsang couldn't figure out how this was possible) and I don't have swine flu. I wonder if he just made the results up, but I don't care to be honest. That was July, now its August and my illness is gone. What I do have is a bill for $518 from the hospital. 37 minutes ago I was put on hold by the automatic machine that picks up Dr. Tsang's messages. I'm still on hold. Its not even the type of hold that plays music, its just dead silence. This is the 4th time I've called today.... It's my birthday, and I don't want to deal with this.... I'd like to know what he's going to do about my Xray bill, because while I do have enough money to pay for it - I'm furious that because he didn't know what he's doing I'm stuck with a bill for over a half a thousand dollars. So my critique on Dr. Tsang is that he seems like a nice, friendly person - but he stinks as a doctor! I'm going to change doctors after I get this bill straightened out, because what would happen if I get seriously sick. I'd probably not do very well under his care.... read more

Wow, the predisposed reviewer population on Yelp can really damage a doctor's reputation! Generally, happy patients = no review. But 4 angry patients, some of whom seem to think that they're apparently doctors according to their own merit, have really hurt Dr Tsang's reputation. I mean, if you're the doctor who ends up with a borderline hypochondriac Vicodin user with flu symptoms, well-- you're probably not going to make this patient happy regardless. I had a terrible stomach issue in July 2012 over a bachelor-binge-drinking-party-weekend. I was in terrible pain and couldn't even sleep over the stomach pain. Dr Tsang was one of the only doctors in the Nob Hill area who agreed to see me that same day (within 3 hours) and issued a diagnose/prescription immediately to soothe my stomach. And no, he didn't give me Vicodin or Adderall, you bunch of pill pushers! He gave me some legit stomach medicine with detailed instruction of what I should eat and not eat for the next few weeks. He's a family physician. You're all adults. You need to know when to see a doctor and when to treat it yourself, and to what extent you'd want the treatment to be. Don't go in there with your first world problems and then complain that you didn't walk out of the office feeling like you were 18 years old again. Dr Tsang is a good doctor, very energetic and passionate about his work, and you should give him a fair chance and review. read more

I've been going to Dr. Tsang for over 2 years now. I've never had a guy doctor before, and it took me sometime to get used to the fact, but every time I leave the office I feel more at ease than when I came in. I've gone in for the flu or bad sore throats and he always gives me some sort of helpful perscription, or other medical adviceafter asking what I eat, how I sleep etc etc. I dont buy every single perscription he gives me, but it does make me feel like my co-pay was worth it! I understand that some of the reviews were negative because of their experience, but Ive never had a huge problem with me to have that issue with him. I can recommend Dr. Lieu Ko Myong in Japantown for serious problems (I went to him when Dr. Tsang was out of town). His office is dirty but he is extremely helpful. As far as the receptionists go, they are all extremely nice and helpful. When I call to ask questions about anything they always take the time to give me answers or have dr. tsang come on the phone. Office is very clean. read more

The best primary care doctor I've had in my life. He's punctual, well informed and up-to-date, and he genuinely cares about his patients. He always managed to fit me into his schedule, even on short notice. His office staff were friendly and kind and assisted me with the insurance details. He helped me through a very tough transitional time in my life where my health was shaky and needed the expertise of someone patient and wise. Thank you, Dr. Tsang. I am very grateful to you and always will be! read more

Dr. Ming is a very nice doctor, he's understanding and does nice things. But that's about it, when it comes down to it he's kind of an idiot. I went in for a tailbone injury and he ended up prescribing me a pain patch designed for after-shingles treatment. Shingles is a skin rash. Not only did the patch make the area feel more painful, but it cost over $100 out of pocket. And Dr. Ming said there is nothing he can do about it. He apologized which is nice, but nice only gets you so far doc. read more

Dr. Tsang is the best primary care physician I've ever met. In the past few years, I've switched PCPs so many times I can't even count. I am not going to lie - I am picky, and in my entire life I've never felt like I found the right doctor. Until I met Dr. Tsang - He is a KEEPER. Here's the problem with most PCPs: When you have a problem that requires a specialist (under HMO plan), they make you jump through so many hoops before getting you the referral. The are lazy, and don't want to go through the work, and instead just want to charge you over and over again for their own services that don't help. Additionally, many doctors just want to shoo you out of their office. Dr. Tsang is incredibly caring, kind, and patient. He takes all the time necessary to get to know you and your history, LISTENS to you carefully, and sincerely wants to get you the help you need. He is an incredibly curious person who constantly wants to improve on how he can help his patients. When I came in with an unusual problem, and brought in some research studies, he was actually incredibly interested! He even made copies so he could do some further research on his own. He is quick to make referrals, and does so on the spot. He is charming and articulate. Huge difference from a previous PCP who spoke such poor english I could hardly communicate with him. Awesome doctor that I finally plan to stay with. I hope he never retires. read more

What would I do without Dr. Tsang? He is the most gracious and thorough doctor I've ever met. He is a wealth of knowledge and offers many solutions to any ailments... And he's got a great sense of humor. The staff is fabulous as well, and it's super easy to schedule an appointment. read more

Best doctor to have. He is quick, informative, inquisitive, and very friendly. I one time went to his office several hours early and he was able to take me in despite the busy day that it was. I appreciate his honesty and excellent work. read more

Recently switched health insurance so I needed a new doctor. Went in for a routine check-up/physical and was pleasantly surprised with Dr. Tsang. Pluses: - Asks plenty of questions - Makes patient feel comfortable - Thorough, and takes time - Smiles - Knowledgeable Minuses: - Decor of the doctor's office is outdated, makes you feel like you're in the 50's Glad to have found Dr. Tsang! read more

I will wake up early for this man and hang out on Muni just to get to him. He is an excellent physician and I'm glad I found him. You can make appointments online or via the ZocDoc app. Other communication is done through the online portal he uses, which is convenient. I like that he listens, and really shows he cares. I never feel rushed, and gives me plenty of time to ask questions. Office staff is friendly and location is okay, with parking being a challenge, but it's not a big deal. If you're looking for a new doctor, he's your guy! I believe he works with a whole slew of insurances. read more

Dr. Ming Li Tsang took over for my last doctor's patients. My last doctor retired and to be honest, I'm glad because she was a terrible & absentminded doctor that didn't care about my needs, anxieties, and problems. However, Dr. Tsang is amazing. He listened to all my concerns (I have a lot!) and offered reasonable solutions. He washed away all my anxieties - especially the one regarding my blood test. He's incredibly friendly, knows his stuff, and does some of the work himself! He'll follow up with you to make sure you feel like you are the healthiest you can be. I feel like I can get through any issues in my health with Dr. Tsang on my side. Oh, and I suggest having afternoon appointments or appointments after 10:00AM. His office does not open until about 9:00AM and they're usually late. The staff at the San Francisco Internal Medicine Associates are a bit unfriendly/unhelpful, but they make my appointments and call the day before to remind me of my appointments. So, I don't mind dealing with them as long as I have Dr. Tsang as my primary care physician! read more

Dr. Tsang is one of those rare doctors that listens and asks questions instead of rushing you out with a fistful of prescriptions. Great service oriented doc. read more

Dr Tsang is a very nice guy, and I found his manor to be genuine every time I saw him. I'm not the easiest patient, and so I'm appreciative they did not kick me out. I thought I had found a doctor I could stick with. The office though...they are really bad with following up and following through with what they say they are going to do. They don't check messages even during business hours and in my case it's all minor stuff but I don't know how I feel about someone who is my primary care doctor not really keeping track of things or do what they say they are going to do. Again I thing Dr Tsang is a great guy in general and a caring doctor. Everyone in the office is nice, more or less. But you can't just drop the ball on people a bunch of times and not take responsibility for it unless you want patients to go elsewhere. Not a big deal, we'll all be fine but don't do that with someone's heart meds or something. read more

Dr. Ming Tsang is my primary care physician. He is caring, intuitive and thorough in aiming to discover what causes my ailments. I was blown away when Dr. Tsang called me on a Saturday to follow up after he had sent me to an orthopedic specialist. He supports the fact that I have reservations about undergoing many routine tests and supports my efforts to doctor myself. He and his staff are incredibly pro-active when it comes to dealing with my insurance. (He encouraged me to change from Brown and Toland to Hill.) I find it assuring that I can make an appointment to see him without having to wait weeks. His staff is wonderful. I highly recommend Dr. Tsang for your primary care! read more

After my primary care physician retired, I was assigned to Dr. Ming Tsang. He was very helpful and professional during my consult. However, I didn't receive any follow-up on my lab results for almost 8 weeks after my blood work was taken. He did apologize but it caused a great deal of anxiety. Furthermore, I recently contacted him for a UTI. Not only did his nursing staff belittle me for a misunderstanding, I never received a follow-up call for treatment. I ended up having to find another physician for an urgent call visit to provide treatment. I believe that healthcare is not only about the physician, but the entire clinical care delivery experience. read more

dr. tsang is a thoughtful practitioner who takes the time to listen to his patients, answer questions and explore all of the options, even if the appointment has to run long. like the old-fashioned doctors of yesteryear, dr. tsang actually cares about their patients and is the kind of doctor who will advise you of the options if you are concerned about things like whether your insurance will cover the treatment. dr. tsang helped me survive a very difficult time in my life and unless i lose my insurance i plan to do everything i can to continue seeing him. i've never had a good doctor, and i cannot more highly recommend dr. tsang to others who are fortunate enough to have insurance and be able to see him. bonus: he's also tech-savv -- carries an iphone. how very san francisco! read more

Unfortunately Yelp does not allow zero stars. Ming Tsang (I am reluctant to call him Dr) misdiagnosed a lump in my groin for a hernia even though it did not show any of the characteristic of a hernia. If his diagnosis had been correct (the lump was solid and painful, it would have been a strangulated hernia it would have required emergency surgery. The lump turned out to be at least 2 lymph node masses. When I finally went to a surgeon, the surgeon ordered an immediate sonogram revealing a LN mass that was 5 cm x 2m x 2.5 cm. The surgeon called me back on the Wednesday and did surgery to remove the mass on the friday. He was convinced the mass was lymphoma. As you can imagine this was highly stressful. Luckily it turned out to be severe cat scratch fever. Moreover if Tsang had diagnosed this lump earlier, a 10 day course of Dox would have cured me. Retrospectively there were other indicators that it was cat scratch, however Tsang let it go so far that it looked a lot like lymphoma. Added salt to the wound, he discussed me and my health issues with a friend of mine when my friend was seeing him, and told my friend I was a hypochondriac. Furthermore he also discussed more health information with my partner without my knowledge. My health privacy is paramount, at that s why we HIPAA agreement. SO NOT ONLY IS THIS "Doctor" an absolute idiot, he is a highly unethical and clueless idiot. So I strongly advise to not go to Tsang....misdiagnoses and he shares your medical information with others without your knowledge. I would also like to add this misdiagnosis was not the first one. I also had a limp of glass in my foot which gave me recurrent infections ( I had 6 course of Keflex). This was most likely that this hole in my foot was how I caught cat scratch fever. (other symptoms that I had CSD were low grade fevers over 2 months and severe headaches). I went to the emergency room twice and urgent care due to these terrible headaches) in toto, 1) multiple misdiagnoses that allowed CSF to become a major illness, that was highly likely (as per the surgeon) to have been lymphoma 2) discussed my medical information with my friend and partner, and possibly others 3) He called me a hypochondriac He also has a preponderance to push very new medications by giving samples. These medications are not usually covered or have insane copays. So he cost me a lot of money (ER visits, not being able to work), unnecessary surgery (1 month recovery), lost income due to not being able to work due to headaches and then recovery from surgery and a massive amount of stress to me, my partner, and my family (my mother is a 50 veteran nurse, when she saw the sonogram she cried a lot) STAY AWAY, he may well kill you, and then discuss it with your friends... read more

Dr. Tsang is a great doctor. He is very friendly and I have never had a complaint about him. He gives great advice, has treated all of my ailments with accuracy, and never makes me feel like I have asked a stupid question or am worrying too much. Not only is he great, his staff is too! They are all very friendly and helpful, and remember me whenever I come in! read more

A self serving jerk who is only interested in a copay. I hadn't been there in a less than a year. At my appointment we specifically discussed my migraines. I get migraines. He REFUSED to write me a prescription for ONE imitrex so that the horrible pain would stop that day. It's not some methamphetamine it's freakin imitrex. He isn't getting a dime of my money. Beware of this fool. read more

Dr. Tsang has been my primary for 3 years and it always easy to get an appointment at this office. He is very accommodating and helpful and tries to ensure the most economical and well-thought out solution is developed between us. Very nice and helpful guy too! read more

Best Doctor in San Francisco so far. I went to an incompetent Doctor last week and he did not help me at all, so I went to Doctor Tsang. Not only was he very knowledgeable of things, but he was very thorough and attentive. I have absolutely no idea why anyone would give Dr. Tsang anything below a 4. read more

I just moved here and am stuck with him until my job can change providers. I have called his office a couple times they don't answer. I need to see a doctor but it's going to be a week before I can get an afternoon appointment. Just know, if you really need to see a doctor later in afternoon, plan on waiting a week. read more

Dr Tsang is very professional and quite knowledgable. Its a breath of fresh air to deal with a Dr who actually takes the time to get to know you and understand your health issues instead of shuttling you in and out. He seems to really care about your well being as a human. I saw him with a back spasm issue and he helped me to get the proper plan of action and regimen in place. I'm already feeling a lot better. He also was able to see me the same day which is really really helpful because I was in so much pain I could hardly walk. I hope I never get sick again but if I do I will look forward to paying Dr Tsang another visit. 5 star, highly recommend. :) read more

Dr. Tsang has been a wonderful PCP for me. I was referred to him from another patient who stressed that he was very personable and made himself completely available to his patients at all times via cell and email. He's been very easy to communicate with and has exceeded my expectations. read more

Well, after being a patient of Dr. Tsang since 2009, when I nearly crossed over from double pneumonia and congestive heart failure, it is time I speak. As a senior, I have been under care of several physicians in my lifetime. Few have impressed me as much as Dr. Tsang, and none more. His wisdom and intuition (yes, that's important in a doctor) precede him. He listens well, asks the "right" questions IMHO, is personable ("real people"), and doesn't rush you through the time with him. Go in feeling bad and with a chip on your shoulder and you may not agree, but that's your problem. Bottom line: he cares and, I believe, is highly competent. Plus, he's tech savvy. read more

Dr. Tsang is amazing and a TOP Primary Care Physician. He takes care of me like I'm a family member.

Dr. Tsang was recommended to me by a friend some time ago. He's a very nice doctor and is very patient. He always takes the time to listen and explain things to me. I'm really glad I decided to choose him as my doctor. There hasn't been anything I could complain about at all. Even if I don't need to see a doctor very often, he's treated every medical issue I've had and I always leave his office with a feeling of safety. I would definitely recommend him to others. read more