He was by far my husband favorite doctor. He was totally attentive and professional, this doctor…read morewas very knowledgeable. My husband and I thought the most of this doctor. He cares when most doctors have an under handed way of letting you know that this is a job and you are merely a case. Dr. Johnathan Lee is ahead of his profession by far. You will be absolutely amazed at the care you receive from Dr. J. Lee. He is an EPIC DOCTOR.

Dr Lee is a great primary physician…read more He communicates clearly, hasn't recommended more treatment than is necessary, and focuses on your overall health instead of just addressing problems individually. Strongly recommended.

I had the pleasure of meeting Dr Gary and I instantly connected with him. I'm very fortunate to be…read moreable to get treated by him even though he's not accepting patients and his practice is not what it used to be. He had also helped my fiancé who had MRSA. He went in person to a pharmacy to make sure we got the medication- as it was out at our local CVS. He's saving my life, helping me loose weight, and it's a battle and it is a battle for our lives when we are obese. He really is the Best doctor!

Dr. Birnbaum is extremely rude and a horrible doctor! Every time I take my mother in there all he…read moredoes is talk about her meds and we've waited hours to even be seen by him. He never asks her how she's doing and every time she attempts to say something to him, he puts his hand up and says wait a minute and she never gets her questions answered. A visit we had about a month ago, towards the end he said, "I think we're done" and I said "no we're not, there's something I would like to discuss with you." And yells and says, "yes we are done! I've been in here with you guys over an hour and I have other patients to see!" I could not believe my ears!!!! So he realized what he said and finally discussed the other issue. So I took my mother for a follow up visit yesterday and he yelled at her for taking 2 of the same meds that HE prescribed to her, which was causing her to throw up, due to HIS MISTAKE!! So basically he had been over medicating her!! Then he requested that she gets lab work done downstairs. Once we got down there, we looked through the stack of papers he handed us and the lab slip was not even in there!!! We had to go back up to the office, mind you my mother's in a wheelchair! By this time I'm in fumes! He's constantly yelling and cursing (which to me is very disrespectful to my elderly mother) at is laptop because he don't know what he's doing. When he walked in the room yesterday morning his rude a** didn't even speak, he takes personal phone calls during her visits with him and then step out the room as if we have all day to be in there. There's signs all over that says no cel phones, so I believe he should reciprocate the same respect. I am so over this man. I don't know what his problem is. It seems like something outside of his practice is consuming him and he has lost sight of his career or he is overwhelmed with patients because that place is ran pretty much like a free clinic. My mother has been seeing him every since they were on San Bruno Ave. She's been seeing him for over 30 years and she deserves far better treatment than that. Yesterday was her last visit with him. I will be finding her a new doctor. I don't recommend anyone seeing him.

The service is fine. My complaints is that they take a 2-hour lunches from 12pm - 2pm and it is…read morevery very very very hard to get them on the phone. Who takes 2 hours for Lunch??? Also, they never return your voicemail. Also, what's up with all the blood tests every visit? Other than that, my rating for the Office is fair [not good or excellent]. Would I recommend? NO!!

My IHSS recipient, an 82 year old woman, has been waiting for critical referrals from "Dr." Eric…read moreG. Lim since February 6. He told us he didn't like our physician's group, Access Primary Care, and advised us to switch to Brown & Toland. We did that and the switch became effective the very same day, Feb. 6. We received in the mail a new card from Anthem with the new physician group, Brown & Toland listed on it. A month has passed, and we still have received no referrals. The scheduling staff keeps apologizing and blaming it on Brown & Toland and we keep NOT getting the referrals. Eric G. Lim represents himself as being part of Sutter Health online, but they can't find him in their system. Is he a quack or a guy who just rented an office and put on a white jacket? If I were you, I would go to a different doctor. Even if he is a real independent physician, he can't handle his current patient load.

I had my first appointment with Dr. Lai a couple of weeks ago and he was very nice. The…read moreappointment did not feel rushed. He took his time listening to my health issues and was thorough with his examination. The only inconvenience is I had to go to a different location for the lab test but otherwise had a great experience.

I was a patient of Dr John Lai years ago. My health plan options changed and a rep in his office…read moresaid wrongly he is seeing new patients under Hills Physicians med grp only. A c/b and another rep said he is seeing new patients from any med grp except hill physicians so brown & Toland is ok. What went well? Not sure yet till my first appt. I recorded both calls.? So yes Dr Lai is good but bad hrs now--M&W 7am-3pm and Thur 2-5 only. He must be retiring? As usual his office staff are messed up.

The visit felt surprisingly collaborative, especially when it came to deciding what was actually…read moreworth addressing first. I appreciated being given clear choices rather than feeling like there was only one way to handle things. The office had a quiet, comfortable atmosphere, and everyone I interacted with was considerate and professional.

Dr. Avril Swan of Whole Family MD is a concierge physician and she is the gold standard in…read moreprimary care. You can't find better health care anywhere. She considers her patients to be partners in creating personalized health care. Since Ive been seeing Dr. Swan my health has improved DRAMATICALLY. Her front desk and office people ( Gaby and Rhedora) are kind and efficient and they get stuff done in a timely manner. This concierge medical practice is a lot less expensive than many that are out there. And for a reasonable fee I am experiencing the finest health care in my life!

Dr. Niemi is a fantastic primary care physician! I have been seeing her for a couple years now and…read morehave been quite happy (I followed her from Bay West to Sutter Health). Dr. Niemi is attentive, warm, and thorough. I especially appreciate the fact that my appointments with Dr. Niemi never feel rushed and that she takes the time to make sure all my questions are answered. The Sutter Health offices are modern and the front desk staff is friendly. I am glad that Dr. Niemi is seeing patients at Sutter's 1580 Valencia office at the Bernal/Mission border (this new location is more convenient than her previous Mission District one).

From the owner: As part of Sutter Health, a not-for-profit organization, Dr. Sacha Z. Niemi provides personalized,…read morepatient-centered care with a focus on your long-term health and well-being in San Francisco. As a specialist in Family Medicine, Dr. Niemi takes time to listen, explain options and guide you to trusted care resources as needed. With access to advanced services across Sutter, Dr. Niemi is committed to helping you stay healthy and feel supported.

Dr. Karin Dydell is more than a typical doctor. She cares about the whole person. I've been a…read morepatient of hers for two years now but it feels like she's been my family doctor! She is the most personable and caring doctor I've ever had. Advice for patients: Be open with your doctors about all your health needs, concerns, and goals. Not only physical but mental and emotional too. Dr. Dydell helped me in such a critical time of my life when I was transitioning from mental/physical illness to health. She worked with my needs and didn't push "the typical methods of healthcare" on me. For example, I wanted to go for more natural forms of healthcare and she was so supportive in my decision! Other doctors in my experience, have almost shut down the idea to give me prescription drugs. But not Dydell! She is truly for her patients. Overall, Dr. Dydell is very good at what she does: caring for people. Thank you Karin for all you've done for me and all you will do for others!

I got assigned by Blue Shields to Dr. Dydell who is supposed to practice at CPMC on C. Chavez…read more However, when I called they told me there's no such doctor. I am stuck on limbo without a PCP. She should remove her name from the records if she is not practicing. It was a total waste of my time.

This guy needs to have his medical license revoked! He takes advantage of the Latino community…read moreespecially which is disappointing since he himself is Latino. He gets defensive when you start asking questions related to a parent. He doesn't provide proper care, doesn't explain nothing, medication happy! Ignores questions and test results with no proper research. His wife at the front desk is just as bad and she partners in with his delusional BS.

Horrible place! They treat patients with contempt!…read more I selected this doctor through my insurance. I am Latino and I wanted a Latino doctor. I called to make an appointment and the receptionist made me feel like I was bothering her. She asked me what insurance I had, and I told her it was a PPO. She said I could go see any doctor I wanted, so why was I trying to make an appointment with Dr. Bonilla. I explained that I would like to have one principal doctor to manage my health. She then said that Dr. Bonilla had not been assigned to me, and repeated that I could go see any other doctor. I told her that I knew he had not been assigned to me, that I selected him and that the insurance's website says he is accepting new patients. She then grudgingly said the next appointment was in July. I said fine, I can wait until July. She then said that that my ID number and birth date did not match the insurance database. I explained that I have seen other doctors and received medical care and everything was fine with the name, ID numbers, and birthdate, and asked what next step can I take so that I am seen by the doctor. She kept fighting with me about this issue! That Dr. Bonilla was not assigned to me, that I can (should!) go to another doctor. She then put me on hold, and after several minutes a different person answered and told me that the doctor would not be taking new patients. So yeah. I had never been treated with such contempt by a receptionist and basically made me feel that they did not want me as a patient and that I should go somewhere else. Just a horrible experience.

Do not go to this medical group! My review is not of this particular clinic but the one on 901…read moreCampus Dr. Stes. 210 &214 AMG Campus in Daly City. This clinic is the worst that I have ever been- highly disorganized, the receptionist was rude. Booking an appointment can be done online however, that said, if you need clarification and call the clinic, no one picks up the phone and instructed to leave a message but no one calls back. I tried calling the following day as soon as their clinic opened and was glad that I was second on queue. When it was my turn, what do you know, I was directed to a voicemail saying I need to leave a message and someone will call back, of course nobody called back. I tried calling every day before my appointment at different times but my call was not picked up nor did anyone called back. The day of my appointment arrived, I got there and told them my concern, of course they were not prepared i.e. they didnt have the test that I needed and vaccinations because nobody picked up my calls and nobody called back either. So I was told to come back for another day like people have time to waste! The receptionist was rude when I complained and said that she can not handle my complain because she just started her shift!

11/05/2024: Very rude staff. I went today and had a great appt with Sophia Dinh, PA. Like most…read moredocs, she was patient enough. She listened to me & did a full intake & documented everything. The issue started after I received all the referral paperwork. Each and every referral had the wrong phone number listed, my husband's mobile phone number, which I only put down once as my emergency contact. Apparently, I should not have mentioned this. The first person I told seemed annoyed that I brought it up. She took down my current phone number (as listed in my paperwork, online in the MyChart app, in the prescreen call I had last week & also when I made the appt). Yet, they put down my husband's cell phone number on all the referrals. The annoyed person was one thing. She thought it was because I'm on my husband's insurance. She held up the paperwork & demanded if the name listed as the guarantor was his. (Guess she didn't know my name.) I said, no. That is MY name. As I was leaving, I spoke to a woman in blue at the front desk. She seemed to think I didn't understand I was the guarantor & forcefully explained that I am still the responsible party, so I am listed on the paperwork. I said yes. (That's why I was wondering why my husband's phone number was listed instead of mine) She was almost yelling as she spoke to me, as if I offended her in some way by wondering if it's a big deal to have the wrong number listed. She spoke loudly as if I didn't understand what a guarantor was or that I was one, the way you speak to an idiot. Even if you think I'm annoying or an idiot or think I ask dumb questions, or even if you don't like me, I'm STILL the customer. You have no right to treat me this way. And I was not rude to you even though I could have been irritated that YOU put the wrong phone number down. I don't know what I did to irritate them or put them in a bad mood. I felt awful as I left the place. I didn't even go next door to schedule a mammogram appt. I just went straight home. And I still don't know what I did for them to be so mean to me. And they don't care if they lose a customer because they will always get more patients. I'm sure they don't need me. They win. Update on 11/25/2024: It took a full 3 days to get my estrogen patch refilled. I called 3 times before getting a message through the MyChart app from Sophia Dinh. She had the audacity to say I should call if there is an urgent issue. In other words, don't go through the app. Again, this was after my third phone call. My estrogen & progesterone prescriptions kept showing delayed. The pharmacy kept telling me they were still waiting on the doctor's office to call them back. After the estrogen patch was finally refilled, they sent the Rx to the wrong location. This is after putting my specific pharmacy into the app, writing it in the paperwork and giving it to the PA directly in her office. Three different ways and still wrong. It took another few days to finally have the progesterone Rx filled. Guess what? It also went to the wrong location. So, I had to deal with that again. I am at a loss for what to do. I am supposed to get a mammogram, bone density exam & full bloodwork done and I really wanted to do it before the end of the year. I finally met my in-network deductible. (If I wait until 2025, I may have to pay a lot more.) So, I guess I will get everything done this year and have the results sent directly to me. Perhaps I can find a new doctor to discuss the results with me? Otherwise, I will return to this office with a companion. I do not want to go through this again, especially alone.

She was a great doctor appt today babe she treated me well babe that was my mom heavily doctor apptread more

She is the best doctor I ever have. I am beyond sad that CPMC sold her practice to Mission…read moreNeighborhood health center, and the transition was so bad, she ended up leaving. The thing I don't understand is why mission neighborhood health center refuses to give me information about where she is practicing now so I can keep my doctor of over 20 years. I keep searching online and can't find her. So sad. The healthcare system in this country is shit that treats doctors like crap.