1. John O. Lai, MD

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San Francisco, CA

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John O. Lai, MD

3.5 (11 reviews)

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Gary Birnbaum, MD

Gary Birnbaum, MD

4.5(11 reviews)
0.0 mi•Bernal Heights, Mission

I had the pleasure of meeting Dr Gary and I instantly connected with him. I'm very fortunate to be…read moreable to get treated by him even though he's not accepting patients and his practice is not what it used to be. He had also helped my fiancé who had MRSA. He went in person to a pharmacy to make sure we got the medication- as it was out at our local CVS. He's saving my life, helping me loose weight, and it's a battle and it is a battle for our lives when we are obese. He really is the Best doctor!

Dr. Birnbaum is extremely rude and a horrible doctor! Every time I take my mother in there all he…read moredoes is talk about her meds and we've waited hours to even be seen by him. He never asks her how she's doing and every time she attempts to say something to him, he puts his hand up and says wait a minute and she never gets her questions answered. A visit we had about a month ago, towards the end he said, "I think we're done" and I said "no we're not, there's something I would like to discuss with you." And yells and says, "yes we are done! I've been in here with you guys over an hour and I have other patients to see!" I could not believe my ears!!!! So he realized what he said and finally discussed the other issue. So I took my mother for a follow up visit yesterday and he yelled at her for taking 2 of the same meds that HE prescribed to her, which was causing her to throw up, due to HIS MISTAKE!! So basically he had been over medicating her!! Then he requested that she gets lab work done downstairs. Once we got down there, we looked through the stack of papers he handed us and the lab slip was not even in there!!! We had to go back up to the office, mind you my mother's in a wheelchair! By this time I'm in fumes! He's constantly yelling and cursing (which to me is very disrespectful to my elderly mother) at is laptop because he don't know what he's doing. When he walked in the room yesterday morning his rude a** didn't even speak, he takes personal phone calls during her visits with him and then step out the room as if we have all day to be in there. There's signs all over that says no cel phones, so I believe he should reciprocate the same respect. I am so over this man. I don't know what his problem is. It seems like something outside of his practice is consuming him and he has lost sight of his career or he is overwhelmed with patients because that place is ran pretty much like a free clinic. My mother has been seeing him every since they were on San Bruno Ave. She's been seeing him for over 30 years and she deserves far better treatment than that. Yesterday was her last visit with him. I will be finding her a new doctor. I don't recommend anyone seeing him.

Bay West Family Health Care

Bay West Family Health Care

2.9(53 reviews)
0.0 mi•Bernal Heights, Mission

Dr. Niemi is THE BEST! I absolutely love her. My first appointment with her (home visit) was about…read morea day or two after Thanksgiving. She was on time, friendly and super knowledgeable. The best part about her was that at every postpartum appointment she made sure to set aside time to talk to me. I had one appointment where I was super overwhelmed because my newborn daughter's bilirubin levels had been spiking. I spent my first postpartum week in and out of hospitals and emergency rooms because I was getting varying information from the on call pediatricians. Dr. Niemi not only calmed me down and made me feel better but she ordered a test for that very evening and got back to me first thing the next morning. Not only is she great professionally but she has a great memory. At every appointment she would ask me follow up questions about my family's day to day life like my husband's work events, me returning to work, etc. I was impressed that she remembered so much! She also was always able to work with my schedule. I couldn't recommend her more. My insurance changed and we just got a new pediatrician but I miss Dr. Niemi and her staff SO MUCH.

Do not go to this medical group! My review is not of this particular clinic but the one on 901…read moreCampus Dr. Stes. 210 &214 AMG Campus in Daly City. This clinic is the worst that I have ever been- highly disorganized, the receptionist was rude. Booking an appointment can be done online however, that said, if you need clarification and call the clinic, no one picks up the phone and instructed to leave a message but no one calls back. I tried calling the following day as soon as their clinic opened and was glad that I was second on queue. When it was my turn, what do you know, I was directed to a voicemail saying I need to leave a message and someone will call back, of course nobody called back. I tried calling every day before my appointment at different times but my call was not picked up nor did anyone called back. The day of my appointment arrived, I got there and told them my concern, of course they were not prepared i.e. they didnt have the test that I needed and vaccinations because nobody picked up my calls and nobody called back either. So I was told to come back for another day like people have time to waste! The receptionist was rude when I complained and said that she can not handle my complain because she just started her shift!

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John O. Lai, MD - physicians - Updated October 2026

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