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Desiree Arretz, MD

4.6 (5 reviews)

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2 years ago

She was a great doctor appt today babe she treated me well babe that was my mom heavily doctor appt

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2 years ago

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17 years ago

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John O. Lai, MD

John O. Lai, MD

3.8(10 reviews)
0.0 mi•Bernal Heights, Mission

Dr. Lai is a great doctor. He has great bedside manner and is clearly very experienced. He is…read moreresponsive and has even called me after 5pm to notify me of important test results and discuss options. I have nothing but praise for him. With that being said, I'm knocking down the rating on his office because the reception is terrible. I have to call around 10 times just to get my calls answered. I can't rely on call-backs or anything like that and end up needing to demand answers while on the phone, if I can even get through in the first place. Maybe he has too many patients? Either way it feels like pulling teeth to get in contact with Dr. Lai and I can't stand it. If you're looking for a PCP, look elsewhere. edit: today for example I have called 7 times. 2 went straight to a Verizon Wireless voicemail, 4 rang for a bit and then went to voicemail, and just now at 12:49pm I hear "The office is now closed".

Dr lai was my grandmothers doctor. He was very neglectful, would never return our calls. When he…read moregave her a "physical" he literally just asked us a few questions and decided to put her anti depressants. It took me writing a horrible yelp review to get him to respond to our concerns. We ended up loosing her 2.5 weeks later. Don't trust him with yours our your families life, because I hole heartedly regret not looking for a doctor that actually cares for his patients. I posted my first review to my instagram and got a few other people that responded and said they also felt neglected by him ! Horrible sad man. He needs to retire because he does not take his job seriously. One star because I have to give atleast one.

Cynthia M. Carsolin-Chang, MD

Cynthia M. Carsolin-Chang, MD

1.8(12 reviews)
0.0 mi•Bernal Heights, Mission

How about ZERO stars for not being fully present in patient care?…read more My mother has been in Dr. Carsolin-Chang's care for so many years. According to my mother, her last visit at Dr. Chang's office in January 2021 was kind of unusual. My mother mentioned that all Dr. Carsolin-Chang's talked about was why Donald Trump lost the election and how she despised people of color. My mother had painful occurrence with her legs, felt tired, and also had multiple headaches for the past few months. And my mother kept addressing all the symptoms to Dr. Carsolin-Chang even during her previous past visits. Dr. Carsolin-Chang had all just recommended was for my mother to take pain meds, including i.e., Tylenol and Advil. And to change her diet. Also, have recommended to use some infrared light therapy which I thought was bogus. Last week I took my mother to Sutter Health Mills Peninsula...and she's had major health issues that I can't even efffing discuss here. Can't even visit my mother now due to COVID. The emergency wouldn't have happened if my mother wasn't under Dr. Carsolin-Chang's care. So people beware of Dr. Carsolin Chang's incompetence and dangerous misdiagnosis. Dr. Carsolin-Chang is capable of jeopardizing you and your loved ones' healthcare. The CA State Health department should revoke her license and must stop her from practicing medicine.

!!!BEWARE!!! If…read moreyou're health is important to you...I would NOT schedule an appointment!!! If you're Filipino - don't be fooled, because she's leveraging her nationality to convince people to believe she's good at what she does. Go see someone else!!! It's very concerning when a physician doesn't recall the medication they've prescribed to you, won't look it up, and will argue with you when you tell them of various symptoms that you've experienced since starting the medication. "Lady the $hit is not OTC, and the pharmacy has the prescription on file with your DAMN signature". Wow!!! She has no regard for life. The career she chose is for prestige and money, it's evident in her LACK of professionalism (which if she didn't have an MD behind her name I'd question if she's educated AT ALL), she has NO passion, NO compassion, and has complete disregard for LIFE. The way she practices medicine - you'd almost believe that her diploma was bought and she never truly learned much. She seems well intended when first interacting with her and over time it will seem you know more about medicine then this doctor does! YIKES!!! I would NEVER recommend her to anyone, not even my worse enemy. Pretty Damn Sad! (Interesting how her two 5 star ratings come from what looks like an employee and a person with two reviews written - LAUGHABLE)

Desiree Arretz, MD - internalmed - Updated May 2026

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