I love Jersey Mikes ! I've been a customer since 2008 ! I patronize any and every location I come across ! This one was no different we ordered tuna bowls ! All the ingredients were fresh and the customer service was on point as usual ! read more

PSA your employees need to wear their hair back and wear hairnets!! This is the second time I've gotten a hair in my sandwich. First time it happened I went back got a refund. Haven't been back in month. but I work at harbor mail (same shopping center) and i thought enough time had passed so today 6/9/26 I went back... another hair in my sandwich uneaten!! I don't even want a refund at this point do better and implement hairnets and all the men should not have unkept hair! it's disgusting. DO BETTER read more

Both here and the Rowlett location are good. I never sit inside, I always get to-go. Nice folks, and something to be said about Jersey Mike's, for a chain, they do a damn good job of making a real Italian sandwich. Their both clean, the staff are friendly and the product is about as good as you're gonna get without finding a NY/Chicago Deli. Not a lot of those around, and also not very close. I was happy when they put these stores in. Jimmy John's was not very awesome, and I happily drive past it to get to JM. #13 Mikes Way, little extra vinegar, oregano, salt/pepper. read more

Always great food. #13, Mike's way minus onions and #17 are the go to sandwiches every-time. Fast service and clean environment . read more

Jersey Mike's Subs - Fast Food Near Me - Rockwall, Texas

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The service here seemed super rude as the guy on the line forgot to add ingredients to one of the sandwiches we ordered. The atmosphere did not feel welcoming at all. They were out of white bread, cream soda, Pepsi, root beer, and regular sweet tea. Our only option was mountain dew, Diet Pepsi, starry, or some watermelon flavored tea Definitely find a different jersey mikes, if you can. read more

This jersey mikes is super greedy with toppings and meat! See pic for proof! Management needs to address the issue at this location. read more

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Been here twice now. First time was fine - sandwiches and service were decent. Crazy heavy handed with the oil and vinegar mixtures, but still tasted fine, all good. Solid 4. Second visit tonight was absolutely god-awful and I feel like I never want to step foot in there again. Ordered via the mobile app. Showed up when recommended. They couldn't find my order ticket anywhere on the counter, and eventually pulled it up from their computer. The kid at the register, who I actually appreciated out of all this, offered me a free drink and quietly warned me it might 'be a few minutes'. After watching the 5-6 people behind the counter go and yet very few sandwiches making it out of there, I realized it was mostly the girl doing condiments. Don't ask me how it can consistently take 45 seconds to spread relish on a pice of bread, but it's a thing. And whereas some people might glance at the ticket and think 'onions, lettuce, tomato' and get it going, her process was 'Stare at ticket for 30 seconds. Put down Ticket. Take 45 seconds to scatter onions. Pick up ticket. Stare at ticket for 30 seconds. Put down Ticket. Take 30 seconds to scatter lettuce. Better scatter more lettuce, 15 more seconds. Pick up ticket. Etc...' 30 minutes AFTER my scheduled pick up time, I was pretty steaming mad, as were several other people also waiting on their orders, and just grabbed my bag as soon as they called my name and dipped out. Even though I felt it pretty much inevitable that our sandwiches wouldn't actually be right. And sure enough, they weren't! All 3 were missing the oil/vinger/spice mix that in theory comes when you just click 'Mike's Way'. That said, I get it, good help is hard to find. And kids today, amirite? And it was towards the end of the day, they were closing in 30. New location, working out the kinks, training new folks. I really do get it. And my family likes their food, so I'm sure I'll be back at some point. But I don't look forward to that moment!! And I might have to switch up my order to a sandwich off the grill side, as at least those guys looked like they were on the ball... read more

Jersey Mike's Subs - Club Supreme, Mike's Way. But not! - Fast Food Near Me - Rockwall, Texas

Never had nothing but excellent service from a great staff working their tails off to give me great food. Love your Team , but your sandwiches are even better read more

Not good. I asked for no cheese (lactose intolerant). Got all the way home and it had cheese. Hot sandwich so no way to remove!!!!!!!very disappointing. Had no lunch read more

Food was good but the ice machine was not keeping up and it took forever to get two drinks.

waited in line 20+ minutes while they made all the to go orders in front of those of us in store, in person.

Anthony was funny and he was patient I loved the way your staff worked together to make the sandwich and there was good customer service and everybody was nice I will be coming back here in the future read more

We order from here a few times a month and have never had issues. Food is always fresh and good and I usually do curbside and they bring it right to my car which is appreciated when you have young kids and dogs in the car with you! read more

I get this every time i come here and i absolutely love it. And i guess the spicy dill pickle chips are new but they are SO good also, the service at this location is amazing. I called and asked them to bring out my food since my baby was sleeping in the car seat and i didn't want to get him out of the car and wake him up, so they did! So helpful. Thank you!!! read more

Jersey Mike's Subs - #13 The Original Italian 3 pack of cookies Spicy dill pickle chips - Fast Food Near Me - Rockwall, Texas

2 teenage boys were at the register talking politics very loudly, while 1 girl took 5 minutes per sandwich & clearly hated her life. We had to tell the 2 boys our order 100 times & they were so busy standing around talking politics that they forgot 1 of the sandwiches. SO annoying to get all the way home after that experience & realize a sandwich is missing!!! read more

Manager Gavonte and Kayla treated us well. We fed the Veterans at the VROC. Thanks for the outstanding service!

Five teenagers standing around and they couldn't care less. The guy taking my order had to ask three times what I ordered. It took over ten minutes to get the two sandwiches. I paid and left and then realized one sandwich was a small versus the regular I ordered. We didn't get cheese or bacon and only one sandwich got condiments. Not to mention the sandwiches tasted horrible! This place sucks!! read more

Dylan provided me with excellent service and went the extra mile to make it an amazing experience overall. 10/10 food 10/10 service. This is the best Jersey mikes i've had in a long time read more

The food is never the problem. It is consistently good, but we received the rudest service at the Rockwall, TX location this evening.

Tad disappointed - 1. Employees wearing gloves were touching their hair and then wrapping sandwiches. 2. Asked for extra meat... willing to pay extra - ran out of turkey on the current meat, one would've thought to grab another one - and instead when I asked if that was extra - I was told it was.... Even though I asked AFTER they ran out and never cut any extra... but the kicker is they still charged me for it. I questioned it and 2 employees looked at each other (with the face of "no") but the one cutting said it was. I'm unsure what constitutes extra meat... but every time I come to this location it varies so drastically. We love JMs, but think I'll drive a bit and go to another location. read more

Smells like sewage every time I go here. Thought it was just something wrong and would get fixed but it's HORRIBLE every time. not a pleasant place to eat read more

As always this shop is on the money! great consistent sandwiches and always a hard working staff. Tonight was even better as the young man running things thought i had to wait a little long and made sure i was taken care of. I thought they were just fine on time but his communication was great and appreciated. Thanks for the great services Jersey Mikes Rockwall! read more

It's better than Jimmy John's by a country mile it is my go-to now I really enjoy the sandwiches at this place

I love Jersey Mike's, but at this location there seems to be a staff issue. While I was in the store two young men (one possibly hispanic black hair + other white male) stood behind the counter doing nothing while the other young lady rushed around picking up there slack. While I was in I also heard the young man with black hair talking back to the young lady in a condescending tone. Both of these young men wore there mask improperly while behind the counter and were busy talking to each other instead of helping the rest of the Jersey Mike team members. I feel bad for the young lady behind the counter, as this was a very busy day and she was wearing her mask and doing a majority of the work. read more

The thing I like about this place is the food is consistent. You know going in what to expect. I prefer the wraps but the bread is always fresh. Meats and cheese are fresh sliced. You can add and ask for extras. Always have the place clean. It is not a NY Deli but really good for things like a Philly Cheese Steak. read more

Horrible service and nasty food at this Location. I ordered the Buffalo Chicken sandwich and it was horrible. I returned to get another sandwich and they wanted to charge me for if. No refund offered.....I just walked out the door and won't be back!!!!! read more

I love Jimmy Johns! Ordering through the app is so easy and highly recommended for this particular location unless you enjoy waiting in long lines as it gets very busy during lunchtime. My order is always ready when I have came to pick it up. They had tables near the door to pick up your order, not sure if that is still the case or not. Super easy to get in and out when you preorder though! Parking stinks as there are a few places Nextdoor that people may also want to dine at so plan accordingly. Helpful employees and having my order always ready for me gets them a five star rating. Make sure to sign up for texts so you can earn double points on certain days! read more

The food is good and the service is usually fast. the onl issue is nobody cleans the tables after a customer leaves so you sit at a dirty table read more

I love Jersey Mike's - just NOT this one. Steak sandwiches were dry and bland. Bread was dry and crusty. Steak was like dry rubber. Manager was too busy to handle the call when I asked for replacements, then charged me for replacements upon pickup. Horrible. Will not be returning. I really hate leaving negative feedback. read more

Jersey Mike's Subs - Fast Food Near Me - Rockwall, Texas

Love sandwiches and I think Mikes way with mayo is the best. Little higher than I want to pay for a sandwich but it's good!

First try here. I was honestly still hungry after my sandwich but I am breastfeeding so it's similar to being pregnant and I guess this is why. I only got the kids meal, my sandwich, my drink and Cheetos. It was a little over $13.00. Unless it's just me, I thought it was pricey for a minimal amount (not a combo) of food but it was tasty. I like how they put dry seasonings on the sandwich. I had the popular turkey provolone sandwich and I wish it was bigger because I ate that thing fast! read more

Jersey Mike's Subs - Tasty seasonings - Fast Food Near Me - Rockwall, Texas

Best subs in town. Always such a friendly atmosphere.. The employees are always very upbeat and actually seem to love their jobs. Can't beat the Big Kahuna chicken sub ! read more

Terrible customer service. The workers are rude and clearly would rather be anywhere else but taking your order. Wearing their masks under their chins both while talking to you and while making your food. Love jersey mikes but will not be back to this location. read more

We ordered three sandwiches on white bread. They were out of white bread but we were already on our way so they gave us the only bread available parm something. The sandwiches were not well made sparse veggies, hard bread,barely had any meat. Silly . Won't be back read more

I rarely leave 5 stars, but this is because we've been so many times to the RW location, it's our favorite sandwich spot and, well, everything is fresh and when you get your sandwich "Mike's Way" (oil and vinegar with spices), you can't lose. I can maintain my healthy diet with several options do i don't feel like I'm missing anything as well. Any sandwich can be a wrap and there are three sizes and three bread choices. Now that they are open in our hometown, Jersey Mike's got more of our business, as if that's possible! read more

My first visit here. This joint has very good subs and pretty good service. Legend has it that this joint has the best cheesesteaks in the area. They make a good cheesesteak and a good buffalo chicken wrap! If you like your cheesesteaks "Philly" style this MIGHT be your place.......or it might not be :) Good food, good service worth a try. I ate here two days in a row and both days I got the same thing......cheesesteak! read more

If I could give zero stars I would. 3rd time ordering over the phone and they have completely gotten the order wrong.

I wish they would get rid of this stubborn soda. Not sure who is drinking this stuff. Bring back Dr. Pepper. And if they ever got rid of the watermelon tea it's over!!! read more

I realllly like Jersey Mike's style of sandwiches. I'm a usual #7 fiend, it's my favorite and what I've gotten nearly every time for years, so I feel like I know Jersey Mike's pretty well. Jersey Mike's is my #1 favorite fast food sandwich shop, by far, but this location is just meh. Meh enough to where I'm tempted to just get Firehouse or hell, even Subway from now on. We went in on a cold night about a week ago and I wanted a warm sandwich. Feeling adventurous, I asked them how the meatball sandwich was. Funny teenagers behind the counter said it tasted like a meat ball. I asked if it was good and they replied, if I like meat balls I'd like this sandwich. I asked if they would get it and they said probably not, but if you want a meatball sandwich you can get one. *eyes narrowed* So I got a #7, my usual, turkey and provolone. I'm glad I got to watch them make my sandwich because they also look like the type of little assholes who would loogie in my sandwich if they had the chance also. I wish someone grown up worked at this location, because every time I go in there's been some funny teenager behind the counter who acts like they don't give a shit about you or your #7 (or meatball sandwich). Mr. Mike, are you listening? Halp. read more

I have mixed reviews about this location they have several times gotten our order wrong and it is always when I have to call it in because the online ordering is not working. Twice now I've ordered a giant with only turkey, provolone and mustard but this seems like a hard concept to get and my son gets a sandwich loaded with tomatoes and lettuce and salt n pepper and oils. I all for one size and recieve another. We like their sandwiches well enough but with how many sandwich shops there are in Rockwall they aren't making an effort to be in the top running. We've had a few other issues with ordering once the online ordering allowed us to order and pay and when we showed up the store was closed so no food for us lol... We did get a refund later in the week so at least that cleared up. Final thoughts this location is just ok, they are def not great. read more