Let's start with the good. The staff are always friendly, and the newly remodeled dining room is very clean and modern, though I prefer warm LED lighting that mimics incandescents. I wish more places would use these, but perhaps I'm in the minority and people prefer the sterile coldness of cool white LEDs. Also, the food tastes pretty good. Sure, it's full of all the ingredients the other fast-food places use, like all the preservatives, seed oils, and other flavor enhancers, but it tastes pretty good. The problem for me, though, and it's a big one I've noticed at other places as well: the food tastes like artificial fragrance. At least the bun on the burger did. So it makes me think they are storing the buns in an area with fragrance (air freshener of some sort), or the plastic container the buns are stored in was stored in a room with an air freshener. It's pretty nasty to bite into a burger and taste a chemically crafted bouquet of flowers. I managed to remove the outer layer of both buns, and that got rid of the fragrance and made the burger edible. So, my suggestion for Culver's, and any food business, is to get rid of the stinking artificial fragrance. It's nasty, it's toxic, it tastes terrible, and it sticks to everything, especially plastic and anything that plastic touches. The sad part is, most people live their lives surrounded by fragrance, they can't even taste it when it's in and on their food. read more

Really wanted to like and trust this place but I have gotten sick from the food here twice now. About six months ago I ordered a burger and the cod sandwich and was sick later that day but was unsure what made me sick. Recently ordered a burger and cod sandwich and ate the cod sandwich saving the burger for later. Fell asleep but was awakened by the very strong urge to make it to the toilet as fast as possible! Shame on you Culvers for cutting corners and making your customers sick! We will never return! read more

Great service delicious food. Inviting atmosphere. What do the kids say??? This place is always a banger. We come for the food and custard and leave happy and full! Restaurant was clean, service was helpful, food was hot and prepared fresh. I downloaded the app to collect points and received a free scoop right off the bat! read more

Culver's - Mushroom Swiss with cheese curds - Burgers Near Me - Rockwall, Texas

I went to Culver's in Rockwall, Texas for the first time today and I won't go back!! I ordered a meal to go for my wife after dining in with a friend. I ordered a fish sandwich with a side of fried cheese curds and a concrete mixer. They brought me the to go meal but didn't give me the concrete mixer! They charged me $3.50 for it but never received it! read more

First time at Culver's and the lady taking our order was so kind and answered our questions on the burgers. I got a deluxe with fries and a drink. It was really good and the space has lots of seating. Didn't get to try the ice cream but I'll be back next time! read more

Culver's is one of the most consistent fast food spots to go to in Rockwall. For fast food the food quality and price is very good and consistent. They are a clean establishment with decent service considering all their employees are teens. read more

this place is awesome as soon as I walk in, I was greeted with welcome. I felt like a king for some reason. The butter burgers are amazing. must try them. So are the chicken tenders nice and soft and the inside was beautiful. I've never seen a restaurant with a carpet. Best experience ever. read more

Culvert is what every fast food burger joint wants to be once they grow up! From start to finish the wait staff go out of their way to make you feel at home. Here, you can even go straight to your table and place your order. Their booths are nice and more comfortable than most other fast food restaurants. If we're in the neighborhoods at around lunch time, this is now our go to spot for lunch! read more

Double butter burgers are great. My son And I bond over those every month. friendly staff.

this was a great fast food burger! the patties were very well seasoned & flavorful. the chicken patty & tenders surprisingly had a good spice level to them and were very tasty. the chicken wasn't chewy or overfried like some places can be. we went on a sunday during the church rush & everything still came out hot & in a timely manner. the workers were very nice despite how busy it was. my only gripe is the prices, 4.19 for two tenders (no fries or drink) is crazy. the bacon deluxe meal (all the burgers are double patty so only the bacon was an extra) was almost $13. read more

Culver's - spicy chicken sandwich, bacon deluxe burger, spicy tenders - Burgers Near Me - Rockwall, Texas

Good service and helpful staff we enjoyed the food and the ice cream was great thank you

Every visit to Culver's is enjoyed by entire group - main entrees - variety of choices to have - all fresh, cooked to our order along with requests made aware of - and orders received correctly. Staff is very attentive and corrects anything requested immediately. A good family environment - very casual along with good pricing in our opinion. Custards choices vary daily which we like to be surprised of 'flavor of the day' - always good. read more

This place is quickly becoming my favorite fast food choice for hamburgers and Frozen Custard. Their hamburgers are amazing, their french fries are always crispy and fresh But they also have Really good fish sandwiches And crispy chicken sandwiches as well. Go hungry you'll need an empty belly for this one Food. Great Service. Great Cleanliness.Great Consistency. Great Variety. Great Value. Great read more

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The food was 10/10, tastes amazing. Service was fast, took 3~ minutes when we sat down for them to arrive. The overall feeling of the place gave me early 2000s vibes, staff was amazing and nice, would definitely come back And it was cheap, for 3 people costed 30~ dollars. The best food joint I have had in a while, 10/10 read more

you have no idea how appreciative I am for the associates and management team to have been careful and honest about their food allergens in some of the food I was ordering. thank you for saving a life read more

Really good for a chain burger, low key the fried cod is really good too, just need to add more salt after frying and malt vinegar packets would be a nice touch. Will add this to our rotation. read more

If I could actually give zero stars, I would. I've never been treated this way and am genuinely shocked. Let's start off by the drive thru experience. This is on a Friday at around noon. The young girl working the drive thru was rude. She kept interrupting me and rolling her eyes and wouldn't let me finish my sentence to the point where some of my order was wrong/missing. So we wait, and then an older woman runs out to charge us for the missing items. Which was annoying because the rude young girl already made it a bad experience so this was just another annoyance however, I get it. It wasn't until we got the missing items that we realized the burger wasn't correct and missing bacon. So we go inside and get it replaced. Then we continue relaxing and eating our food and notice the burger that was replaced, had cheese just slabbed on it. Not melted. The other items we got (about $40 worth) were all cold at this point. So I call the restaurant and explain the situation to a manager and then get transferred to the owner and explained everything to her. Her name was Becca. She interrupted me mid way through the conversation and skipped over the fact that the rude customer service was even being brought to her attention. She only cared about telling me that pretzel bites take 45seconds and that she was the one who brought us our missing items. That wasn't even our main concern all of that just topped off EVERYTHING else. The main concern was the downright RUDE customer service. So she ends up offering 2 coupons for a value basket meal. In which we decline because we really didn't enjoy the experience what-so-ever. We're not mean people! We're foodies! We've both been in the service industry and know things happen but the way this was all handled was so appalling that we didn't even want to come back! We just wanted a refund in which, she said no. And so I said "ok well then never mind, thank you" (not in a rude tone at all) and I was about to just point out one last time the customer service was appalling and she HUNG UP on me. I go inside, because at this point I was just shocked. I tell her that, and I quote, "I was just on the phone with you and you hung up on me before I could finish and I just wanted to mention-" I get cut off. She said "oh no. You said bye" loudly. Mind you people were in line and I wasn't being loud. For that reason in itself. She even got closer to me as I got upset for her lying, and said "listen, we would just like a refund or we'll settle for the coupons" I was just going to give them away but at least I got something back for the money wasted on food I couldn't eat and still, haven't touched because of the pure humiliation caused by Becca. She then says "yea no, I feel like y'all might do this often and just want free food" WHICH MAKES ZERO SENSE because I declined the free coupons to begin with! Mind you, as she said this she looked me up and down. Given, yes I was in a little sweat and sweatpants outfit and my slippers but I've been sick. I don't look my top tier best. This was going to be my first solid meal after having the stomach flu. She looked at me as if I was below her. It was humiliating. I only came in because of the way Becca handled the conversation on the phone disregarding everything I said only to point out pretzel bites, and hang up. Then I told her the customer service needs to be fixed or she's going to continue to lose business and the girl outside was the start of it because she was being a b-word to me out of nowhere. Becca then victimized herself (she's a typical Karen I see. Never experienced one, shocked to say now, that I have.) and clutched her pearls as if I was scaring her and said "ugh! do not swear at me!" And I literally took a step back, in again, shock. Because I did not once come off in any threatening manner. Moral of the story: -Never ate any of the food. -apparently wanted free food and do this often (I'm sorry, do you know me?) -Becca is the most unprofessional business owner I have ever come across -customer service is terrible read more

Always enjoying eating fresh food! This is one of my favorite places to visit for lunch or dinner! You will not be disappointed visiting! Try the Lemon Ice amazing! read more

Culver's - Burgers Near Me - Rockwall, Texas

Saw a flamboyant employee treat a doordash driver like trash. He told him to confirm the delivery and he did then pulled the food from his hands because he did.t press another button! Very rude and inappropriate read more

This location was very professional, consistent and the food was delicious. I am actually driving 40-45 minutes to get a burger once a week should say something about the multiple options around. Restaurants don't care anymore about the food or the people working. But Culver's gets it right every time. read more

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Second time here. We came after church and expected it to be packed. It was. The service is very good, the order taker was polite as was the order deliver. Nice. I decided to try the famous ButterBurger. I do like being able to build the burger to my taste. The bun and toppings were fresh, but my burger was dry and super thin. The patty should be thicker than the pickles. Is this typical of the butter burger? My husbands burger was the same thin and dry. Disappointed. The cheese curds were good, but prepackaged Ranch was an extra charge?!? Fries were good and my custard was yummy. My first visit, I had the Rueben a much better choice. read more

Culver's - Original Butterburger - thin dry patty - Burgers Near Me - Rockwall, Texas

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An amazing place to eat with family and friends. The food service is fast and done right . Delicious and nice place to eat. read more

Culver's - The pretzel burger - Burgers Near Me - Rockwall, Texas

Burgers are off the chain . I've been eating here for years and the food is consistently great . Service is always top notch and they have never ending diet root beer when you dine in read more

I only started eating here back in October for the first time and after several visits to this one in Rockwall I will take In and Out Burger over Culvers. I found the burgers to be dry and not much juice at all. Luke warm at best. Takes awhile to get your food. Fry's are good. Ice cream not overly excited about it. Staff not that friendly or attentive. Go with In and Out if you can stand the wait. read more

The servers here are always so nice. I've never had my order messed up. The burgers are good, but the frozen custard is the main reason we visit!! read more

The food at Culver's is always made to order. It's always hot & fresh! They have never disappointed me. They are the absolute best when compared to any fast food restaurants. The price is not overwhelming either. The service is always on point. read more

I was soo... disappointed. Went inside to order with a friend because we had a large order of 6. We were kind of in a rush but have both worked in food/customer service and weren't going to rush the workers or even tell them we were in a rush. There was no one ahead of us in line, 2 families were already seated inside and were already served and eating their food. We placed our 6 orders of mini concrete mixers and sundaes and waited. And waited. And waited... we could clearly see that the drive thru was being served before ours were even made. It was incredibly awkward because they had about 4 people work on getting our orders ready (not including the drive through or kitchen guys making food) but clearly only ONE of them knew what was going on. The base is frozen custard. One lady was slowly, painstakingly slowly scooping up the custard from the freezer it drops into it. Again... it might have been slow because they kept pushing drive thru orders ahead of our order. But this lady was yelling at the other three workers on the toppings line. Awkward!!! She was berating the cashier for not writing orders on the cups when he took the order and not after the fact. Solid advice... but maybe find professional ways to speak to staff and not in front of your customers? The three just stared at her and then goofed around with each other...wasting more time! It took over 20 minutes to get our order... When I finally got mine, I noticed it WAS NOT what I ordered and half melted from sitting out waiting for the toppings. So I asked the cashier, "are you sure this is an oreo concrete mixer with fudge?" And he said yes, that's what it looks like. I said, "does that usually come with nuts?" And he said, No. And i said, well this has nuts.... and then he finally actually took the time to look at my order instead of brushing me off and admitted it was wrong. I honestly didn't want to waste another second of my time there. We left and I ended up throwing it away without taking a bite. If I had the time, I wish I got my money back. I will not be going back which is a shame because I love frozen custard. read more

Culver's - Culver's ready made ice cream. Save time, get these instead! - Burgers Near Me - Rockwall, Texas

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Stopped by on my way home from work. The wait is a little long by fast food standards but the burger was so juicy and just melted in my mouth! After being so hungry from skipping breakfast this was one of the best burgers I ever had. The staff is friendly and does their best to make a good burger. You can tell it wasn't just thrown together sloppily. Great job! read more

Asked if I wanted single or double patty and I said single. And got a double and charged for the double. Not a big deal. But then I also Wanted no tomato's, onions, or mayo on the burger. The burger was covered in all of those. read more

Butter Burgers are the best. Beats those California burgers. Also if you like British Fish and Chips, there cod fish is awesome. Can't leave out there frozen custard, mmmm. read more

Love this place for ice cream! The service was great and fast and we were in and out with no trouble. They have so many different choices and combinations you can probably find anything you could imagine. Definitely would recommend this place for ice cream read more

Great tasting burgers. Definitely the place you wanna go to if you are looking for good food.

The absolute most amazing burgers ever!!! A truly high quality beef burger at fast food prices with excellent customer service. Even the sweat tea was perfect -- not too sweat just right. read more

Decided to get ice cream tonight, after ordering and driving forward, I proceed to see the Culver's worker give my ice creams to the person in front of me. The person in the truck handed back the ice cream to the worker who set it to the side and handed him a fountain drink. So basically my ice cream was given to someone and the worker thought it would be acceptable to give it to me after it was handled by a customer that was not me. Thought I would bring this up because this is definitely not up to the health and safety standards that Culver's should be upholding. read more

I was shocked that they had a location in Rockwall after visiting Ohio. Can't go wrong with the chilly fries and delux burger .

If your in Rockwall and your hungry you should try Culver's. Heres why. 1. Clean facilities 2.Consistency in service...very good. 3. Best Burger in Rockwall for under $10 4. Variety and selection. Salads are wonderful, Fish exceptional Chili got beans but remains the best I have found in town. I have had the Ruben and though it can't compare with what you get in NYC it remains tasty. The owner does a great job instructing staff which is mostly H.S. students. These kids seem to get it. Cudo's to Ms. Becky for providing Rockwall with great "Go To" eatery. Now how about Breakfast Ms. Becky? read more

Yummy place!!!! I used to get salad from another place but Culver's It's always a great service and tasty food overall

I came to this culver's hungry out of my mind. My silver dodge mini van was FULL of my little League boys after a long day of baseball (they won btw)!! We had HUGE order. The gentleman at the drive though was so patient and kind. God really was in his heart that day. After what felt like hours of trying to get my boys to order we drove to the window!He handed us our food with EXTRA ranch. I love this place. I'm so happy to live in such a loving small town. I hope my little league boys come here with their kids someday #amazingservice #freshfood #11/10 read more

I had the cod sandwich and onion rings. They were so delicious too! Anything from their menu is so delicious. read more

First visit. I went through drive through. It was very busy. Staff was courteous and efficient! Got the melt and onion rings. Freshly cooked and delicious. Will definitely go back! read more