Learn to read the ticket before making the sub!!! Almost every time my wife orders a sub with NO…read morelettuce, guess what??, there is lettuce on the sub!!!

The good, the Bad, and the UGLY:…read more For starters, I got sucked in by marketing. They make that pepperoni pizza meatball sub on a toasted garlic butter roll look so good on TV. That's what drew us in. For complete transparency, this is only the second time I've ever been to a Firehouse. The first time was nearly a decade ago in Smyrna & it was subpar, at best. The good: We went in today for lunch. Walked in around 10:45-ish. To their credit, the store inside was nice. Seemed fairly clean, well lit, & overall a nice spot. That's where the good ends. There were 3 employees there at opening, clearly struggling. We were the only ones in the store when we walked in, & nobody said 'hi', "Be with you in a moment," "Kiss my foot," nothing. Ok, whatever. We waited for the girl to get off the phone at the register. She was very nice. The Bad: We ordered at 10:50 & sat to wait, & wait... We were the only ones in there. I get it, they had a lot of mobile/Uber eats orders, etc. The 3 employees stumbled all over themselves. One girl, Summer - from her nametag, was clearly the one in charge of the other 2. She was trying to do everything & tell the other 2 what to do at the same time. Once our food was ready (about 15 mins after we ordered... ridiculous), we picked it up at the counter & walked outside to eat at a table in front of the empty store. Why, you might ask? About 2 mins before our food was done, 3 more employees came strolling through the door. One of them, who I assume was a manager guy in a black jacket, strolled straight to the back & turned on some, much needed, house music, but blasted it so loud I couldn't hear myself think. We had to get out of there just to enjoy our meal. My wife and myself shared a large pepperoni pizza meatball sub. Advertising shows this on a TOASTED garlic butter roll. They just took a normal roll, sliced it, rubbed a little cold butter on it, & slapped the ingredients on top. They did NOT toast the roll at all. Once we started eating, it was a soggy mess. It may have looked pretty in the photo (attached), but it was not. Additionally, they seriously need to check their food safety standards. Our sandwich, while the cheese was melted on top, was stone cold in the middle. STONE. The marinara was less than lukewarm, but the biggest detractor for me was the meatballs. They were SO cold. There is no way that they should ever be that cold unless they were just taken out of the fridge. Wasted sandwich. The UGLY: Staffing, management, competency, humility, & appreciation. ALL severely lacking. Remember that girl, Summer, that was the only one of the 3 employees who knew how to make sandwiches? Well she was apparently the shift leader for opening that morning. We got so annoyed listening to her literally yell and demean her coworkers we got up and took a pic of the sign under the register about letting management know about your experience. (The link doesn't even work.) As a matter of fact, the very first thing we heard as we walked in to this location for the very first time at 10:45am this morning was her YELLING at a poor guy in the back, "Hurry up and get out here, you're taking too long!" Literally, word-for-word. The younger guy stumbled from the back, clearly nonplussed with her demeaning choice of words & attitude. He was new & clearly still learning. He hadn't been taught well whatever task it was he was doing. He came and stood right next to her, didn't say a word the whole time we were there, & barely moved unless directed EXACTLY what to do. Poor guy. Seemed like he was ready to walk out. Example 2, girl yelling at her employees: Several people walked in about 10 minutes after we'd been there, before 3 others came in at 11. She clearly felt overwhelmed & yelled at the other 2, "Do ya'll not know how to do ANYthing?" When the 11am shift walked in, she (in front of every customer & other employees) loudly exclaimed, "Finally! We need some help, none of them know what they're doing!" How tacky, demoralizing, & uncalled for. I would have quit immediately. I have always been taught, from my much younger retail and customer-facing days that you NEVER have those kinds of conversations or comments in front of customers. It's just terrible. Some folks clearly cannot handle any positions of authority or holding 'power' over others. This particular Firehouse is in DIRE need of competent management & some form of a training program. These employees were floundering being left on their own. You may ask why we didn't refuse the sandwich, go in & talk to a manager? They were too busy to care. We didn't get a 'hello, welcome in' or a 'thank you, come again'. We were also on our lunch break & didn't have another 15-20 minutes to wait on them CORRECTLY making a new sandwich. We'll just have to hope these cold meatballs were properly stored & that we don't get sick because of poor food safety standards. This is my 2nd, and unfortunately, FINAL time to ever go to a Firehouse.

Great food, but never receive sauce when delivered. Was told that they didn't have any Door Dash…read moredeliveries today. A complete lie.

I stop in often and part of my order always rotates around 4 or 5 bean and cheese burritos…read more Today called in 5 bean and cheese burritos and they're now $6 EACH!!! It seems my long time relationship with Oscars Taco shops has come to an end.... Especially since I was the one who told them to rent the memorial ave place back when they only had a place way out in Columbia and now they have many locations! I'm very happy for the family.... But guys.... $6 for a bean and cheese burrito? Not even mentioning the rolled taco prices....

great spot! just got done dinner there. Natalie helped me download the app for $7 pizzas. cool…read morevibe, good food, good location. will be back!

This place has been on my list for several months now so I stopped at the Buona in Murfreesboro on…read morethe way home from Cookeville. To give them a fair shake at a comparison to Chicago, I ordered two iconic Chicago staples, an Italian Beef and a Chicago Dog. First the beef, I ordered it with hot giardiniera and dipped. The beef was tender, flavorful and the peppers packed a pleasant heat. The bread was sturdy had a good flavor as well. Considering we are outside of Chicago, I'd go 4.5 stars. The Chicago dog looked and tasted legit complete with the neon green relish. For the dog I'd also go 4.5 stars. Seems like Murfreesboro might be sleeping on this great spot cause I was there at 6:30 on a Sunday evening and it wasn't packed. Highly recommend this spot when you are in the Boro to get your Chicago fix, it deserves our support!

The drive thru was very inefficient. Every car was pulling up to a spot and had to wait at least 20…read moreminutes to get their food. I got home, opened the box, and my chicken looked barely even cooked. I asked for extra seasoning on my fries, but I didn't even get any. (Not surprised) The fries didn't even taste right in the end. If you're wanting to eat Zaxbys then avoid this one and go to a different one nearby.

Service is terrible. I've been asked to pull up to a spot out of drive through twice. Both times…read morethey absolutely forgot I was there. Went in store 15-20 mins later to remind them. And this place isn't even that busy. Food is good, but not worth the frustration of useless service, literally every time you go.

This location is relatively new but it didn't show. The staff, although young, was very…read moreknowledgeable of the products and gave good suggestions. The food was hot and tasted like it had been cooked recently. I also liked how the staff gave decent sized portions and the entire restaurant was very clean.

The food was good. The service was fast. Employees were nice. I would go here again. Check the app…read morefor rewards and easy ordering.

I placed a convenient order on the Bojangles app. My food was ready upon arrival. Service was fast…read moreand friendly. They are definitely stepping their game up a little bit. The chicken thighs and legs were definitely nice and plump to size. The ambience of the restaurant is traditionally to all Bojangles. But I respect the fact that this restaurant offers special partner honoring their veterans. FYI, to get those borounds crispier, pop them in the air fryer for a couple of moments.

I'm am not sure why the reviews of this Bojangles are so negative. We had a very pleasant…read moreexperience this morning. The lady who took our order greeted us and took great care of us. We received our order very promptly. The manager, I believe his name is Larry, came out and greeted us and asked if we were warm. He then proceeded to turn the heat down as we were warm. The restaurant was clean and quiet. Our food was hot and fresh and we thoroughly enjoyed ourselves. Larry and his crew are doing a great job...keep up the good work!

We went to the location on Monday, 4/13/2026 at 7:30 p.m. We attempted to order through the Sonic…read moreapp using our half-price drinks and slushes reward. When we attempted to check out, the app indicated "We are having technical difficulties. Please try again later." We asked if we could still get the same price because of the apparent difficulties with THEIR app. The person said no, they had a new "loyalty program" and had not achieved a appropriate level. My wife really wanted the drink, so we paid full price. I called Sonic that same night and the person I spoke to didn't have a clue. Called again Tuesday, told the person we had visited Sonic 23 times this year already, along with the amount we spent. He indicated that we had indeed reached the "Legend Level" and should have gotten all the discounts THAT THE APP OFFERED. So I am highly dissatisfied. It's not about the extra $3 or so, it's the principle of the matter. I would honestly have given this place a NEGATIVE 5 if offered. Adios, Sonic. You definitely are not the only game in town. And no, I did not leave a "tip." "Tip" my ass. Extortion.

Service is good. I have no issues with that. Place looks nice and well kept. Let me just say I love…read morethe breakfast burritos. Or anything they serve in a tortilla. So I feel ridiculous making a review on a place I know won't be five star. Also probably won't care about this review. But can yall try to make a burger to make a burger that isn't a dried up hockey puck? Or tater tots/mozz sticks that don't taste like bitter old fry oil? My son loves chicken and he spit it out cause like everything else it's OVERCOOKED. My wife ate her coney without complaint but she doesn't want to make a fuss. But my son and I barely touched our food.

When ordering a simple meal I have fun when I eat out and keep it up beat, until some corny person…read moregets too serious . Keep in mind it's chicken. Not a new car or motor bike I'm ordering. Food. One meal . I order the 5 finger chicken combo and then when paying I'm asked , what name is this under. I said( PAPA SMURF ). A 1982 reference to a beloved positive cartoon. No one else will be using it unlike. A Mike John sue sally jane chuck ,etc. I'm then told we can't use names like that it may offend someone and MANAGEMENT HAS TOLD US WE CANT. /. Well it's not Christ or big. Boob Betty. It's. PAPA SMURF. But here's where I tested this . Corporate said it's not and issue. Just local operators did. I have been to 3 other stores and they thought it was cute. Embraced the idea. Are people so thin skinned that this is worth enforcing . Something about the boro seems rather high and mighty. . Maybe I should be offended by that.? I ate my food and it was good. The soda fountain has little to no flavor of the soda I picked but it's the new trend going round. . I'm bringing my own cold can from now on. Thanks for the story. CAINES

Very disappointed with my visit today. I asked to substitute coleslaw for the french fries and I…read morewas told that I could not with the 3 finger combo. I politely try to explain that the sign posted above all the combos said that you could substitute coleslaw for the fries or bread, but the female worker insisted that was not possible with this combo. Please see photo below. Then I received fries that were limp, pale and half cooked and a very soggy piece On of garlic bread. The line was moving very slowly after 1 PM.