When this Jersey Mikes first opened, it was great. Staff was very friendly, Sandwhiches made with love, and seemed like a good addition for the mountain. Then, something happened, and it went downhill fast. Less employees working, the employees that were working did not seem interested in helping, orders messed up, paid for extra meats were not extra, and overall just started declining. Last straw when the hours changed, and they started closing earlier. Now, I will no longer take my business to them. read more

As some reviewers said, there was only one worker while I was there on a Sunday afternoon, but I didn't have to wait long for my turn to order. I got an Italian sub (#5) and it was pretty standard. The service I did receive was very warm, kind, and quick. I would stop by again if I'm craving a sandwich. read more

Jersey Mike's Subs - Fast Food Near Me - Lake Arrowhead, California

super good service, everyone was so friendly and my sandwich was so good i got a 16 with no onions add mushrooms and it was perfect. I loved sitting on the side tables with a small view of the lake everything was perfect i will be returning ! :) read more

Shame on management for leaving one employee to work a rush. His coworker went on lunch (There should always be 3 people on shift regardless of how slow it is, you're a huge company and I didn't see any hiring now sign). As a result my 2 sandwiches got messed up & he gave us the wrong drink size. We didn't even bother to tell him because poor kid look overwhelmed. As anyone would be. read more

Service was nonexistent. Asked me what bread I wanted 3 times because talking to her coworker was more important, and still gave me the wrong bread. read more

I went in they were so rude I asked a question and the male employee acted like I was bothering him so we ended up going somewhere else and they were not busy that day I was the only one in there read more

Employees (older woman and young man) were incredibly rude without reason to be. It was not busy yet they were brushing us off and sighing under their breath. We asked more mayo on our two simple sandwiches 3 times and our sandwiches came with none. Also the club sandwich did not even have any bacon on it. When our sandwiches were done the girl working shoved them across the counter at us. Bad experience. read more

The bread was so old and stale and gross I almost choked on it. Nasty will go some where else

Service is not good here. It's run by a bunch of kids, who good around too much and don't know how to behave in a professional manner. They clearly dislike their job and need more training. read more

My boyfriend picked up lunch here for the both of us and our friends before we went out to the island on the lake for a picnic. He said it was pretty crowded and he did have to wait a while for our food even though he ordered ahead online. It was lunch rush though and in the middle of summer. I got the #8 club sub, jalapeno chips and a pepsi to drink. Once my boyfriend got our food we went to the island for our picnic. Our sandwiches stayed fresh for the short ride and we thoroughly enjoyed our picnic. I really like how they do not skimp on the dressing or condiments here and the bread is always fresh. Would definitely pick up lunch from here again on our next visit. read more

Jersey Mike's Subs - #8 Club Sub - Fast Food Near Me - Lake Arrowhead, California

0 for 2 last two times I've been here. I order a chicken bacon ranch the first time I went they didn't include lettuce or tomato, second time I went they didn't include bacon and made it on the wrong bread. It almost feels like they are finding new creative ways to mess up my order. They make the hot subs in the back so you can never see what they include until you open the sub so if you take it to go you're out of luck. Bummer read more

The place was packed, clean, friendly staff everything is carved and made right in front of you. Meat seasoned very good I am glad that this place opened up in Lake Arrowhead. If you want a fresh and yummy sandwich this is the place. read more

Jersey Mike's Subs - Mike's hot sub very good - Fast Food Near Me - Lake Arrowhead, California

Place rules. Have yet to have a wrong order and the service is fine. Using the app makes it a breeze. Thanks Mike!

They will make you wait behind everyone in line even though you ordered 45 minutes ago online. The owners are too cheap to pay more than one minimum wage employee a day. read more

So disappointed with this store.. I love Jersey mikes and order all the time from my local shop. This one has completely failed. It's a busy day as expected after the first big snow of the year and there is not an adult to be seen.. just a bunch of teenagers. So, guess what, I ordered an hour ago on the app and am still waiting because they didn't start the order until we got to the front of the line. On top of it, the employee at the front of the line gave my wife a bunch of attitude after she waited forever. And now we are waiting longer since they ran out of bacon and have to make more even though there would have been enough if they just made the order within 15 to 30 minutes of us ordering. Everyone is just running around like chickens with heads cut off. Very unsanitary too at this shop. Havnt eaten the food yet because, well, I'm still waiting, however, I don't care if it is the normally delicious Jersey mikes, this is a complete fail for me. Update: they have us the sandwiches without bacon!!! One is a damn BLT.. hahahahahaha!!! Worst shop ever!!! read more

Kids running it. 1 up front rest in back goofing around, super dirty where sandwiches are made and lastly NO SUBSTITUTIONS. Just asked for a different cheese and were told corporate will not allow ‍. We just left. read more

Ordered delivery, horrible decision. They should NOT be working with DoorDash. I ordered at 2 pm and received food at 3:20, having made my own meal at home. The sandwich was made within minutes of ordering and was soggy on arrival, with too much mayo. The sandwich employee couldn't seem to remember any details about my order (e.g. the part about no mayo); however he was entirely confident that Jersey Mike's policy does not allow for refunds or remakes or sandwiches left to get nasty by the delinquency of DoorDash. The woman who did ultimately get my sub took a half hour to get from the village to my home, which is fifteen minutes away. She dropped that sandwich at my door, called my phone for two rings simultaneously, hung up the moment I answered, and ran away so fast I couldn't hand her the $20 tip. Absolutely amazing how many stupid people came together to utterly fail at my sandwich. A terrible day for the brands of Jersey Mikes and DoorDash, as well as a bad day for the driver who just ignored the best tip of the day as she hurriedly lumbered off for McDonalds. Order in advance on the app at this Jersey Mikes, pick up yourself, and don't bother leaving a tip. read more

Always stop in when I visit Lake Arrowhead. Food is always good and service is friendly

The sandwiches are actually fine but every time we have ordered on the app the sandwiches aren't ready for at least 20-30 minutes beyond the time that it is supposed to be ready. This has happened at least a dozen times. Definitely not worth that kind of frustrating wait. The owner horribly understaffs this place!! I'm even currently sitting here waiting for it and it is already 20 minutes past pickup and it still isn't ready. I give up. read more

I'm working up here and I Ordered online since parking is complicated on the weekends. I picked up and take it to the job site once I got there I open the bags, both sandwiches were half done, just cold cut and bread, also no nankins-in the bag. I wasn't going to drive another 5 miles on the twists.. read more

Clean store friendly workers and great food. I like the 56 with chipotle mayo !!!!! Highly recommended

The worst Jersey Mike's I've ever been to. Ordered extra meat, no extra meat. Ordered no mayo, had extra mayo. Drenched in oil. Girlfriend ordered no mayo, extra mayo. Ordered no oil, extra oil. Pretty much inedible. Regret leaving a tip. I would have returned the sandwich if I didn't have to drive back 15 minutes. read more

Missed order notes for an UberEats delivery and sent an unacceptable sandwich!!! I called the store to discuss the issue with the "shift leader" and he explained it away by telling me they're very busy and had 10 orders to get out...then HUNG UP ON ME!!! read more

Pretty good sandwiches and very friendly staff, but I just make sandwiches at home. I rarely go out for a sandwich unless I'm on the road and can't make one in advance to bring with me. For dining out I prefer to go to a sitdown restaurant and be served. If the sandwiches or your thing it's a great place. read more

Friendly customer service my first time here. The food was great, great quality for the price.

This store is always clean and usually the same girls working there. Sometimes it busy sometimes it's slow expected here up in the mountains but food is always good read more

Nice to have a Jersey Mikes on the mountain but I was disappointed on the dirty tables and counter near the pick-up area. Hopefully they can keep the shop looking clean since it's so new. Nice sandwiches though. read more

Maria does amazing sandwiches. Haven't had to wait long. I've ordered both online and in person read more

My husband and I came in during the middle of the day and it was completely empty. The girl working back there was super rude to us both and was rushing us to order trying to get us out. I asked for the chipotle chicken sandwich with no cheese (I'm extremely lactose intolerant) and when I was halfway through eating my sandwich I realized there was cheese in it and now I'm sick. 10/10 do not recommend read more

Sadly ordered 2 subs and 2 chips but when I got back to my cabin I noticed long hair in each of my Subs ... weird they don't require the woman here to wear hair nets .. yuk read more

If it weren't for Gideon I wouldn't come back to this place. Nice to see a hard working younger person that's polite, respectful and takes pride in his work. This kid needs a raise! read more

None of our sandwiches from Uber eats were correct. We all ordered rosemary Parmesan bread and got white, VERY STALE, bread. Could barely bite it. Ingredients were not fresh either.We usually don't order from this particular location and never will again. read more

We came into this small shop. The restaurant was clean, and super busy. They don't have a lot of place to too many people to sit. There is one table for a party of four, and two places for parties of two. The sandwiches were great, and didn't take too long to make. There were people waiting for their orders, and they kind of seemed like they were getting antsy waiting. I guess the service is slow, but we like the sandwiches read more

if I could offer zero stars I would. Made an online order for delivery and two of my five sandwiches where not included. The delivery person ignored me when I told her after I added a tip in cash and no one answered the phone when I called over and over. The delivery service couldn't offer a refund or resend since I ordered online so they basically took money for two sandwiches they didn't deliver. read more

I don't ever write a negative review on any restaurant or business, but I had the most bizarre experience coming to this establishment that I had to write a review and hopefully the owners are aware of what their employees are doing to their business. We came into the shop excited to have a sandwich since my family and I are big fans of Jersey Mike's subs. Nobody greeted us or asked how they could help, which I am okay with. There were three employees. One girl was busy slicing on the meat slicer machine, another employee was carrying sodas to the fridge and the other employee was walking back and forth We looked at the menu and talked about what we were going to order for some time. We continued to wait with no one asking if they could help or if we were ready to order. I figured they were very busy, even though we were the only costumers there. We waited patiently for about another 10 more minutes and finally asked if anyone could help. The girl responded that she was cutting lettuce and could not help. The other employees stared at us with blank stares. My husband asked if anyone was making sandwiches and the girl responded that she was busy cutting lettuce with the meat slicer and that was the only meat slicer available, so they could not make our sandwiches. I looked at the counter and there were three trays of chopped lettuce, which I said, "But you have multiple trays of lettuce." She said they had ran out of lettuce and needed more and was very rude about it. I asked if she could pause her lettuce cutting as she clearly had multiple trays, so someone could make us a sandwich and the rude girl said, "no" and continued to chop another head of lettuce. We walked out as they refused to make our family sandwiches. I had NEVER had anything happened to me like this at any business. read more

The service here is not good. We ordered on the app while waiting inside. We waited for probably about 15 minutes and still didn't see our order so asked one of the employees if it was ready. It wasn't even made yet. Mind you, the store was empty and there were a few employees in the back just standing around on their phones. Once we got our sandwiches, it wasn't even made correctly. The bread was not the one we had ordered and they both were just the basic cheesesteak sandwiches when we had ordered mushroom in one and chipotle mayo in the other. After the employees handed us the sandwiches late, they all gathered around a table on their phones and were messing around which wouldn't I mind since there were no other customers, except when we told them our orders were wrong they looked at us like we had inconvenienced their little break time and just offered to give us chipotle mayo in a little sauce cup. These employees clearly need better training on how to make the food correctly and on customer service. Seems like they are more eager to talk and hang out with each other than to do their jobs right. read more

Ants everywhere!!!! This place is disgusting. This is the third time I've gone in and it's been extremely dirty. The floor behind the counter has food everywhere, the sandwich prep area has food everywhere. It's not busy at all and there are two kids on their phones. We wait to order sandwiches. Then on my wrap I get 4 pieces of meat. I ask the kid if that's all of the meat that I get and he says, "Yeah, if you want more it's an up charge." I tell him okay and he puts 4 more pieces on and when I go to check out it's a $3.65 up charge. What the heck? Then we go to sit down and there are ants everywhere! I tell one of the kids and he seems confused, like he doesn't know what an ant is. Then I look around and the ants aren't just under our table, they are on the soda machine and all along the outside wall. I LOVE Jersey Mike's, but we won't be back to this location. So sad cause all of us locals were looking forward to them being up here. Weird thing too, there are so many bad reviews and no comments from owners/management. This location will fail. read more

We placed an online order that was never made. When we arrived at the store, there was only one employee that was making orders and running the cash register. The other two employees were in the back throwing their shoes at each other and were goofing off. read more

Talk about stale bread. Typically the chain knocks it out of the park I think that it's because it's in a tourist area the quality is lacking. As a resident I would love to frequent the place but seeing the quality of the food makes me reconsider. read more

I love Jersey Mike's, but just had a horrible experience there! There were only 2 employees there and it took over 35 minutes to get a single sandwich! The girl said 2 employees is normal for them! In the time it took for them to make my sandwich, my wife had time to go get a bowl at Rippin' Bowls next door and time to go to the bank! Lame... read more