Located in the Lake Arrowhead Village, so if you are there, it is convenient. The location is super small. There are tables and chairs. There is a small staff, they have a few of the self ordering machines and that is what they want you to do. It just felt unwelcoming, especially with the setup and the lack of staff. The parking is ok early in the morning before all the crowds get there, but there is not enough parking to support all of the shops. read more

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I had one of the most frustrating, nonsensical, and genuinely baffling customer service experiences at this McDonald's location. I ordered food for my wife and myself and asked to add a large ice water. The cashier told me it would be a $1 charge. Strange, but whatever, I didn't particularly mind. Then I noticed he rang it up as "apple slices." When I asked why, he said "oh, we don't have a way to charge for water, so this is what they told us to do." Right after this, the guy in line behind me walks up, orders absolutely zero food, asks for three waters, and the exact same worker hands them over completely free of charge. When I asked why I was being charged while the next guy got a free pass, the worker claimed it was because I asked for a "large" water. Fine. I told him to cancel the large water and just give me five "regular" waters instead. The manager came over to process the refund. I tried to friendly point out how ludicrous this all was, but she just acted completely annoyed with me. Because the rule apparently dictated they couldn't let a large cup leave without a charge, she took the large water, dumped the water out, and threw the plastic cup in the trash. Then, the original worker came back and handed me five regular waters plus a cardboard drink carrier. So, because of a policy about the cost of a single plastic cup, they threw a brand-new cup in the garbage, wasted the water, and then handed me five cups and a carrier for free. The level of administrative stupidity here is off the charts, and the manager's attitude made a ridiculous situation even worse. read more

The employees are disengaged and not focused. No one cares and service is really bad - feel that this has been an ongoing issue with all McDonald's brands. read more

I recently stopped by McDonald's during my visit to Lake Arrowhead, and it turned out to be a convenient and pleasant quick meal spot while visiting this village. As it happened to be St. Patricks day, we ordered their Shamrock shake as well as their ice coffee with chocolate drizzle (when you order on their app, some additions are free just like my chocolate drizzle). It happened to be very hot that day so I thought it would be nice to cool down with a few refreshing drinks. Parking was easy to find, with nearby lot spaces available, which is especially helpful in such a busy tourist area. Even on a weekday, it was quite desolate and there were plenty of parking. I have been here on the weekends and it has been a challenge to find parking. Inside, the restaurant was clean and well-maintained, with a cozy indoor ambiance that made it comfortable to sit down and relax for a bit after walking around the lake. The staff were friendly and efficient, and our order was prepared quickly and accurately. Definitely will be back when I am visiting this area again. read more

McDonald's - Fast Food Near Me - Lake Arrowhead, California

I ordered a large sugar free ice vanilla coffee was for $5.55 ish. Delish I ordered on the kiosk. I was there for a group trip. The bathroom was clean and stocked if u know what I mean ! Service was friendly and restaurant was clean. View of the Lake ! Great location to take a break and get a meal, snack or drink ! Sorry no pic I was enjoying Lake arrowhead and my iced coffee read more

Extremely frustrating experience I called three months in advance to inquire about 100 McDoubles as a late-night snack for my wedding. The manager told me it would be no problem and thanked me for calling early so they could staff appropriately. Three weeks before the wedding (today) , I called to confirm and was transferred to the GM, Jessica. She told me there was "no way" they could accommodate the order because Saturday nights were busy and they didn't have enough staff as she'd already made the schedule. I explained that I had called months ahead specifically so they could plan for it. I even offered to make the order smaller, pick it up at a different time, or pay in advance. She wouldn't offer any solution and instead told me I would have to call on the day of ( I'm not gonna be busy or anything) and see if they could fulfill this order day of. Based on her attitude there was no way they were going to do it. I understand staffing limitations, but I don't understand telling me months in advance that it was fine and then providing no alternatives or compromising solutions three weeks before the event. I ultimately filed a formal complaint with McDonald's corporate. Very disappointing experience, especially when I was trying to plan ahead and make things easier for the restaurant. read more

Got a drink sprite berry thing and the ice cream. The price is reasonable the service was quick and inside was clean. Definitely cheaper than other places around. read more

The place is really nice with a great atmosphere and an amazing view. The only thing I didn't like was the burger I ordered. It was incredibly small, much smaller than the burgers I've had at other McDonald's locations. Maybe I just got unlucky, but that's how it was. On the bright side, the ice cream was delicious, and the staff were very friendly and welcoming. read more

McDonald's - view - Fast Food Near Me - Lake Arrowhead, California

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Dine option and tent number at this location is USELESS. They will call your receipt number and you will still need to get your food at the cashier. Just remove the "Dine-in" option and number tent. read more

So I was staying at my uncles cabin in lake arrowhead and I was craving McDonald's, so I went to this location. The food was so tasty. I got 2 hotcakes and 2 hash browns. I can't speak for ambiance because I did curbside pickup and didn't go inside but I did like that this McDonald's has a walk up window. Most McDonald's locations don't have that. My food took longer than expected but it was fine and the service was average for a McDonalds. Overall I'd recommend coming here when you're in lake arrowhead and I rate this 4 stars. read more

Delicious ice cream, fast service and a beautiful spot by the lake. A perfect place to relax and enjoy the view.

Quick friendly service. Tables were clean and the establishment wasn't too packed. The food was served cold :( but did it did its job. A decent and familiar choice if you're in lake arrowhead and need something quick and cheaper than the surrounding options. Cant really say McDonald's is cheap anymore. The $7 deal and a mini McFlurry set me back $19 . $19 for one person is something I'd normally expect from a casual sit-down as opposed to fast food chain. A plus is their patio and their bar top tables all have a lovely view of Lake Arrowhead read more

McDonald's - $7 Daily Double - Fast Food Near Me - Lake Arrowhead, California

We came here to travel around. It is thanksgiving evening and we did not expect shops and restaurants close early. I found McDonald and an Indian female staff(if wrong, sorry) was closing the door. I begged if i can get order anything left instead of cooking and takes more of their time. She kindly opened the door and list what they currently have, and i could be able to get all food for my family including kids. I told about kids and she kindly gave some suggestions for kids as well. She helped me big time! God bless you! read more

PLEASE STOP pressing whatever button it is that says an order is ready at the counter when it takes another 10+ minutes to get the order every single time. read more

I went to mcdonald's in lake arrowhead and ordered a quarter pounder meal.The soda drinks were all unavailable, so they gave me a lemonade instead.When I went to get a refill I was told bo refill. I asked why since it was not my fault that they were not stocked with any sodas. Was very unsatisfied with the smug smile as she seemed to relish in telling me no. It's Jersey Mike's the next time for me. read more

What a joke! So unorganized and chaotic. You will wait in-line foreverrrrrrrrrr just to order at a kiosk thingy. It is super annoying. The people in front of us took an entire year to order. Like really? You been standing in-line too and couldn't figure out what you wanted before you got to the kiosk? Come on people. Do better. The kiosks are super user friendly. Easy to navigate. But people are dumb apparently and couldn't figure out how to use them. And one kiosk there was a teenager just standing there taking up space, waiting for his dad to show up 10 minutes later to finally order. Really? You are holding up the entire line of people just to stand there! Freaking rude man. The food itself was fine. Just the whole ordering process was stupid. read more

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Who would go to McDonalds when they come to a beautiful tourist spot such as Lake Arrowhead?? We also went to the more expensive lake front restaurants but when we came here to get their famous Soft Serve ice cream, we found out that they have a back patio with amazing lake views!! Because they are hidden in the back and away from the most popular tourist area, you get to enjoy some quiet and nice views, nicer than most other more expensive restaurants, in my opinion! read more

McDonald's - Beautiful lake view from their patio - Fast Food Near Me - Lake Arrowhead, California

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Spent over $40 and got burgers, nuggets and fries for only two people- the size of the burger was smaller than the palm of my hand. The patty was so thin. It's not even the same size as your finger like the thickness of the Patty. This is the worst McDonald's I've ever spent money and I will never go back again. The quality of food for what you paid is disgusting. read more

McDonald's - Fast Food Near Me - Lake Arrowhead, California

20 minute wait for 2 meals is ridiculous.... Workers don't even check the lobby to see how full it is with ppl waiting. Thank you for the ice and a splash of coke. Ruined the coke!!! Crestline mcds ain't like this. We will go there for now on read more

This is a beautiful location next to the water at Lake Arrowhead .Lots of tourists come to visit this beautiful area. Unfortunately, McDonald's in Arrowhead village is the worst I've seen. Service was terrible, all trash bins are overflowing with trash, very dirty floors and the bathroom was filthy. The staff at the counter struggled to take my order.They never listen on the food order . It is already more expensive than regular ones, given the location. Worst service ever and bad food! read more

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Found ourselves eating a quick breakfast With a picturesque setting. Who knew something we would grab on the go back home would be much more relaxing here. There's no drive thru here but so worth a moment so slow down and enjoy my egg and cheese biscuit, hash brown and coffee. I'm lovin' it! read more

McDonald's - Breakfast view - Fast Food Near Me - Lake Arrowhead, California

I hate the kiosk thing. It's winter in the mountains, and the kids wanted McDonald's, so, we went. The food was alright, I mean come on, it's McDonald's. The kids were happy afterward, so, I can't really complain. Two Happy Meals and a Big Mac: $23 and change. And I had to put the order in myself, not happy... read more

Food was not fresh. The pie was too hard, the fries were stale, and the cheeseburger tasted off. Very disappointing I also waited way too long for my food to come out. This is why I'd rather go to the Crestline location, where everything always tastes fresh. Don't come here unless you want a bad experience and to waste your money on stale food. read more

Ordered a cheese burger plain, no pickles, no onions, no sauce. They added all of the above, and the onions seemed extra large. The employee who had taken my order just sat on her phone blatantly in front of the counter. Took 15 minutes for a single plain cheese burger (same one they messed up) read more

Love that you can get Mc Donald's with an astonishing view of the lake. Ba da ba ba !!!!!!! IM LOVING IT!!! I needed to use the restrooms and grab a drink. The line was wayyyyyyyy too long. Even the self checkout area was packed. I didn't get my drink but the restaurant was clean even for how crazy it was. The restroom were extremely clean also. I took some pics for the review. read more

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1. Awesome view from the window or deck 2. Affordable prices for the budget minded 3. Typical McDonald's meal 4. Free drink refills by request 5. Friendly staff read more

McDonald's - $9.99 for a Big Mac combo and 2 McChickens - Fast Food Near Me - Lake Arrowhead, California

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Don't usually say good things about a McDonald's but service was amazing, hospitality was amazing. It's 9:30am I'm here with my girlfriend and we were amazing how everything came out and even was allowed mayo added to my sandwiches, the black haired short woman in the front deserves a great review, thank you again and yall need a raise!! read more

McDonald's - The mayo in the sandwich is a must - Fast Food Near Me - Lake Arrowhead, California

First time to the good old McDee. Yes I have never been to McDonald's before and this wasn't going to change but this Lake community doesn't have too many choices, especially on a Sunday night. Burgers, pizza and Mexican are the only options around here. Even Subway shut its doors recently for an odd reason. They've been always so busy! Since this was the first time I literally ordered one of everything to try: a quarter pounder burger, a chicken sandwich, a fish fillet, fries and chicken nuggets. My wife and I sat down outside where by the way the lake view is absolutely amazing and with quiet an anticipation began unwrapping all the goodies. Holy crap, everything was absolutely disgusting. The food didn't even taste bad it just didn't have any taste at all. The sandwiches and especially the fries tasted as if I was chewing on Styrofoam. No wonder you have to get a ton of sauces and ketchup with the food to add any taste at all. I'm happy I finally gave McDonald's a try to have this experience but this will never happen again. Next time I will skip the meal rather than eating at this place. Something really bothered me though and I wonder if any McDonald's fans can comment on this... The Fish fillet sandwich, that contains only a patty with a piece of tilapia and Tar-Tar sauce had a price tag of almost $9 dollars. At the same time customers can go to Chipotle and get an entire bowl of food for the same price tag of nine dollars. Heck, for $10 bucks people can get a pound worth of food at Whole Foods ! I don't understand how does this item even exist on McDonald's menu? Why would anyone get ? Is it considered something popular? read more

The service I always get from the workers is always very unpleasant. But it makes sense when they have a manager like Liz. I ordered breakfast and I was served cold hasbrowns so I asked for fresh ones and she just snatched them out of my hand and a couple minutes later she, With the worst attitude, says "here!" And so I'm standing there and she walks away and is like do you need anything else? Very rude and uncalled for at 8am they get $20 an hour fix the attitude. read more

We had breakfast up here in the Village yesterday. This McDonald's is located on the lower level of the village and very easy to get to with lots of parking close by. The line was quick and the person taking our order was friendly. We got the pancakes with sausage breakfast and the egg mcmuffin with hash browns and coffee. The food was pretty good. They didn't give my friend any butter or syrup for the pancakes which we asked for, but it had some jam with it. They have outdoor and indoor seating which overlooks the lake. The view is amazing. Good place for a quick breakfast since most of the restaurants on the weekends are crowded. read more

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Super long wait time at 7pm. 30 minute wait for 2 cheese burger combo and a 10 piece. Fries were very old and potato chip crunchy. Food was just ok but was most cost effective for the area. If you are on a budget and want a quick bite, this is your best bet. Just lower your standards of food quality and be prepared to wait. read more

Average McDonald's food, average service, good view of the lake and surrounding trees, mountains, etc. average stars. FYI, someone on yelp described this place as having a drive thru. Parking then creating a mobile pick up order is not a drive thru. read more

Manager?? Waited 30 minutes at station 4 no delivery... went inside... nobody waiting and was told it was too busy to deliver food. Lots of attitude from girl ... and no fries when I got home. Poor experience read more

I love the location of this McDonald's!!! Located right next to the lake, just order your food and try to grab one of their outside patio with an amazing view of the lake. However, the customer service is absolutely dismal!! Expect long lines and longer wait time for your food. Ordered 2 drinks + large fries and waited 35 mins!! When asked about my order, they told me that they forgot the order and I had to wait another 15 mins. I do not expect top notch service but come on, 50 mins for 2 drinks + large fries; enough said. read more

Super busy McDonald's that I have seen. Also most beautiful view right at the lake. Should order through app or online to avoid the long wait on holidays season. Same taste, same price and service like all other McDonald's. Restroom and outside take not clean since it's very crowded. read more

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Where else can you get a quick inexpensive meal with a great view? It was pretty busy for a Sunday morning and I thought ordering was going to take forever, but the line went fast. Our food was quickly ready too. Plenty of seating inside but try to air outside and just enjoy the lake view and people watch. read more

Awesome lake view! Amazing views for a McDonalds. Typical MCD with good service but they are a bit more then other MCD. I know its a resort town so don' expect to find the cheap eats or drinks here. But compare to where you're at its cheapest eats around and you get amazing views. read more

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I stood in line at the register for 5 min never greeted , they were sorda busy but not that busy for a McDonalds As I stood there being ignored I asked the lady who was serving food are we suppose to do the kiosk and she said yeah. I said why didn't you just tell me. As I'm placing an order which takes forever to customize this other lady goes to the register and helps 2 guest before me. Straight up idiots is all I gotta say read more

Every time I have done a drive up order I've waiting for more than 30min. Their employees who are about to go into work park in the drive up parking spots. And when I've gone in their employees are not friendly and when asked for help they get upset. It's sad because this location is right in the lake where a better quality restaurant would serve better. read more

We entered this restraunt to eat at 8:50PM...This is a major tourist area and its a holiday weekend, so would think that the staff would be at the top of their game for customer service, but for the second time in one week (The first time was at the Yucaipa CA location), we had the worst customer experience in our 53 years of eating at McDonald's...We are disabled, elderly customers in our late 60's who have been complaining about the horrible service at McDonalds for the past 15 years now, but especially since the Covid outbreak began here in March of 2020... So we order a quarter pounder with cheese meal and another medium coke only to be told 'the fries machine has been turned off', then on a cold night, we also order a hot chocolate, only to be told that 'that machine has been turned off too'...So I am eating my sandwich when I start to be attacked personally, slowly but surely, by several employees...'We are closed', they say, But I tell them that we came in before you were closed, and that my disabled wife is in the restroom, so I have to wait for her...Then, the attacks become louder and even more personal, as again I tell them I have the right to finish my burger - And wait for my disabled wife who is in the restroom...But they will not stop, and will not let me finish eating and get my wife out of the restroom! So I then videotaped the confrontation on my phone, as these young people started a all out verbal war against us....They then locked us inside the restraunt, and tried to call the police on us...We have everything on videotape...Don't eat here - Or at any McDonald's - If your life depends on it! read more