I had an awful experience with Dr. Yamada. Unfortunately, I was confused by the good reviews here and let him do the root canal procedure for my tooth in 2014. The tooth was very sensitive to even gentle biting and Dr. Yamada said that this should go away in a month or so, but there were no changes in 1 month, 2 months, 5 months...
I came to their office again and asked to do something. Dr. Yamada admitted that the root canal was not done ideally and proposed to redo it free of charge. After the procedure he was satisfied with X-rays and again said that the pain is to go away completely in 1-2 months. The second procedure indeed had some effect - the previous issue didn't bother me anymore. Unfortunately, I got a new one - pushing on the tooth from the front side caused a pain. Sometimes I stopped feeling that pain for a few days, but sometimes it started hurting me too badly.
After no improvement in next 6 months I came to Dr. Yamada's office again. He confirmed that he sees no issues with how the procedure was done and recommended rinsing the mouth with Chlorhexidine for a month and, if it doesn't help, I should visit him again for a gum surgery. Of course, rinsing had only negative impact - all my teeth got brown (later my hygienist explained that Chlorhexidine was unlikely to heal such a pain and rinsing with it during a month is just crazy). Furthermore, I was charged for that "helpful" consultation...
During the vacation in my home country I visited my old dentist and after taking a look at X-rays he claimed that the root canal quality is far from ideal. He suggested the long treatment involving putting some medicine into the tooth for a month, and since I had to return to the U.S. soon I decided to find a proper doctor for such treatment here.
Luckily, I found Dr. Alibhai and he agreed to stick to the long treatment plan (of course, that cost me additional $1500...) He also agreed that the last root canal was definitely not perfect. Furthermore, during the procedure he retrieved some weird thing from one of the canals!
It's been 1 month since the procedure was done and finally I can say that all the issues are gone - biting, pushing, flossing - everything is how it's supposed to be.
Since I found myself being tortured for 1.5 years, I decided to visit Dr. Yamada again and ask him to refund me everything I paid for his services - $1200. I printed out the X-rays before Dr. Alibhai's work and after from which even I can notice a big quality difference (please find them attached and compare all canal lines and feelings.) The receptionist Sherry said he was out of the office and promised to let him know about my request and give me a call back. Of course, no one had called me in a whole week, so I did call them myself - Sherry said that they were on vacation and again promised to discuss that with Dr. Yamada and give me a call back. Of course, no one had called me in next 1.5 weeks :). Finally, I was able to speak to Dr. Yamada directly, and he refused to admit his low-quality service and refund me anything. Seems that $1200 is a big deal for his business... Anyway, I find this inappropriate and think that all his potential clients should be aware of all the details I mentioned above. read more