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Jeppson Automotive Repair

3.0 (2 reviews)
Closed • Closed

Services - Jeppson Automotive Repair

Auto maintenance

Auto fluids and filters maintenance

Oil changes

4 More Services

Auto repairs

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

Jeppson Automotive Repair Photos

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Recommended Reviews - Jeppson Automotive Repair

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6 months ago

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8 months ago

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Jiffy Lube - Waiting area

Jiffy Lube

(30 reviews)

I needed to get an emissions test so I can renew my registration and they were able to help me with…read morethis entire process. Thank you for saving me time and money. Excellent customer service and friendly staff. Highly recommend. Sean you're the man!!!

Grateful to the guys who serviced my Honda CRV 2011 on Saturday between 4-5:30 pm. Solved my…read moreongoing issue of 6 months with integrity. See below. 1. Oil change - allows to bring your own oil not requiring up-charging. I will return as long as this is policy. Shows care for customer wallet. 2. Get to sit in my car and recline. Hate sitting in dark little lobbies. Shows care for customer experience. Guys were chatting and making jokes, as they should. They're not robots people, chill out. You're the problem if you think this is a problem. 3. When my oil was about finished, I brought up the silly issue I've had. Been told my radiator needs to be replaced by one shop, had another drain it and replace cap, except radiator cap was a bad brand and WAS the issue the whole time. This awesome guy figured that out, after extra 20 minutes of diagnostic. Replaced with proper cap $10ish, refilled coolant $7. Shows integrity. 1. Oil change - allows to bring your own oil not requiring up-charging. I will return as long as this is policy. Shows care for customer wallet. 2. Get to sit in my car and recline. Hate sitting in dark little lobbies. Shows care for customer experience. Guys were chatting and making jokes, as they should. They're not robots people, chill out. You're the problem if you think this is a problem. 3. When my oil was about finished, I brought up the silly issue I've had. Been told my radiator needs to be replaced by one shop, had another drain it and replace cap, except they replaced the cap with a bad product. The radiator cap was a bad product and WAS the issue the whole time. This awesome guy figured that out, after extra 20 minutes. Replaced with proper cap $10ish, refilled coolant $7. Shows integrity. *Prior to this visit I had no confidence in Jiffy Lube purely based on it being a chain and not trusting car shops ever due to issues like #3. I was tight on time and my dad said just go to jiffy for the oil change. Jiffy, keep hiring guys like this. There was like 4 of them who worked my car together at different points, they all deserve recognition.

Valvoline Instant Oil Change

Valvoline Instant Oil Change

(6 reviews)

Solid experience! In and out super fast!…read more Service was good. Price point is high but seems like every place is now days anyway.

I had a really frustrating and honestly stressful experience at Valvoline. As a first-time driver…read morewith a manual transmission car, I expected a basic level of guidance and safety when going in for something as simple as an oil change. Instead, the situation turned into a complete mess that left me feeling blamed for something that could have been prevented. When I arrived, I was directed to drive my car over the service pit. Because I'm still fairly new to driving a manual transmission, this kind of maneuver can be a little nerve-racking, especially in a tight space where there are employees and equipment around. I assumed that the staff would guide me clearly or even drive the car into the exact position if needed to make sure everything was safe. Instead, I was told to drive forward myself with very little direction. As someone who is still learning and trying to be careful, this put a lot of pressure on me. These pits are obviously something the employees deal with every day, but for a customer--especially a new driver--it's not something we're used to navigating. Situations like this are exactly why staff should be helping ensure the car is positioned correctly. When things didn't go smoothly, instead of helping resolve the situation professionally, I was told I might have to pay for a tow truck. That completely shocked me. I came in for a simple oil change and suddenly I'm being told I might be responsible for towing costs because of how the car ended up positioned over their pit. From my perspective, this should never have happened in the first place if there had been proper guidance or if a staff member had handled positioning the vehicle. What made the experience even worse was the lack of understanding or empathy from the employees. Being a newer driver is already stressful, and instead of helping calm the situation and find a reasonable solution, it felt like they immediately shifted responsibility onto me. Places like this should prioritize customer safety and clear communication. Not every driver has years of experience, and not every car is the same. If you run a shop with a service pit, there should be clear procedures in place to prevent situations like this from happening. Customers shouldn't feel pressured, confused, or threatened with unexpected charges over something that staff could easily help manage. Overall, the entire experience left me feeling uncomfortable and disappointed. What should have been a routine oil change turned into a stressful situation that could have been avoided with better customer service, clearer guidance, and a little more professionalism. I definitely won't be returning, and I would recommend other drivers--especially newer drivers or those with manual cars--to be cautious before coming here.

Jeppson Automotive Repair - autorepair - Updated May 2026

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