Amber was very helpful and took the time to explain to me what could happen if certain fluids…read morebecame too low like brake fluids, and if they became too old. And if water got inside and how it could cause corrosion. I did not know that.

I had a very disappointing experience with Main Street Mechanics…read more I called asking if they could provide me with a copy of a pre-purchase inspection that had recently been performed on the exact Toyota Highlander I was planning to buy. The manager I spoke with on Monday morning told me that "the law states" they could not provide me with the inspection and that I would have to pay another $360 for a completely new pre-purchase inspection. After looking into it further, I found that this was at best a misleading explanation. If the shop has a policy not to release inspection reports to anyone other than the original customer, that's understandable--but saying "the law" requires a new inspection is very different. I felt like I was being pressured to spend another $360 unnecessarily. On top of that, the manager was rude from the very beginning of the phone call. Customer service matters, especially when someone is trying to make an informed purchase on a vehicle. I hope the business is more transparent with future customers about its policies and treats people with more respect. Also fun fact! the owner does not speak to customers according to the manager who was working Monday morning

I have an Audi Q5 2021 whose gateway module was damaged after getting soaked with water. The Audi…read moredealership immediately quoted me a total of $28,000 for repairs without clearly diagnosing the actual issue, including both parts and labor, and even suggested I should just junk the vehicle. I was extremely stressed and frustrated, so I decided to bring my car to this shop instead. They took the time to properly diagnose the problem and quickly identified the real issue. They were able to fix it for about 3% of what the dealership had quoted, including parts and labor. The team here is incredible--knowledgeable, honest, and efficient. It's been over 6 months since the repair, and my car is running excellently with no issues at all. I'm very grateful I found this shop and would highly recommend them to anyone dealing with complex or misdiagnosed vehicle problems.

Autobahn is a service center I can trust. They will always give you an honest opinion of what…read morerepairs really need to be done. They don't try and force you into something that isn't necessary. I will continue to use their services for all of my automobiles.

Kim did an amazing job on my Honda Accord! It had a few issues, including a leaking gasket, but Kim…read morefixed everything quickly. Highly recommend!

Sometimes those with greatest talents are urban recluses. Mr. Kim is definitely one of them, an…read moreauto repair gem in the Orem area. You'll have to pull into Aaron's and drive around the back to find his service garage. He is extremely friendly and provides many services, best to call and make an appointment first. I got an oil change for half the price compared with other local auto repair shops, and he even did my brakes and rotors for a great price. He is definitely trustworthy and will break down the price with you item by item, so there is service and price transparency. You can tell a lot about an autoshop by its environment. Here it is clean, organized, and comfortable. Highly recommended if you're looking for a go to mechanic for general auto repair and maintenance

We bought a used car in Orem, but needed a local mechanic to check it out before pulling the…read moretrigger. I had a mechanic who I liked during my BYU days a while back, but they were too busy, so I asked them for a recommendation of who would be good and honest. Immediately they recommended EP Auto. Now I know why. It was like having a super helpful grandfather who happens to be a mechanic. He was busy too, but still he squeezed us in, looked it over, and helped us to feel good about our purchase. And then he didn't even charge us! Now I wish that I lived near Orem just to give this guy some of my money because he was just so darn nice. Thank you so much!

I'm so happy to had found this great auto mechanics shop. Mike is so helpful and efficient. They…read morewere so busy and Eric lead the efforts. Clear, precise, and honest. My whole family will start using this place.. Very happy!!!

These guys are honest and will take care of you. I recently had an issue I thought was for sure a…read moreblown transmission. I made the mistake of having it towed to the dealership. After a couple days I was told the repair was going to be $3500. After deciding to get a second opinion these guys looked at it and within a few hours of dropping it off I was told it would be $400 and good as new. I will be taking all my repairs to State Street and telling everyone I know to do the same.

Jeremy is really great work with, an honest. but when my truck was taken here for a full…read moretransmission repair, the dad who helps run the business kept increasing the price for no reason. he told us "i could charge an extra $500 just for labor if i wanted to and you couldn't say anything" will not recommend this place to ANYONE. they're just a price gouge.

Our car A/C suddenly quit immediately followed by the gears not shifting properly. We were able to…read morebarely make it out of the strip mall. What a blessing! Action Transmission was just about a block of our total drive into their driveway! It was getting close to closing time. The next day the serpentine belt and A/C belt were fixed and our 1999 Honda Accord, (my Baby) was on the road again! Thank you for advising us on the oil leak also. We always go to Action Transmission for service on all of our vehicles. All of the staff here have the "Utah Attitude"! They care about their customers and are always willing to answer our questions. It may take a few minutes to get someone on the phone etc. but it's because they are again helping others. I can't say enough about this awesome business!

About a year ago-and-a-half ago, my truck's transmission blew up. Without getting into a bunch of…read moremechanical details, transmission fluid spewed into my entire coolant system as well. I had the radiator and replaced and flushed by a different shop than Action. Action then replaced my transmission. After driving the remanufactured transmission they installed, it failed. Without question, they honored their warranty and replaced it with another one free of charge. Not only did they do this, they wanted to make dang sure it didn't happen to me again, and one of the points of failure they thought could've been the radiator that other shop (not affiliated with them) claimed they flushed. I warrantied out the radiator through the other shop, and Again, at their own expense, they installed a new one for me. I am extremely grateful for action, and the good-heartedness of them.

We have had great experiences with Boss Automotive. Our AC went out in one car, and we brought it…read morehere to get fixed in July. They fixed the problem quickly, and we have had sweet, sweet AC flowing perfectly ever since. Our AC then went out in our other car because #murphyslaw. We realized we would need to get it fixed late in the day, but Boss took us in quickly right before they closed. They have been professional and helpful, and in an industry that often feels overwhelming to the laywoman, they are a good choice.

The job was done correctly, I suppose. But the price didn't "wow" me enough to want to come back in…read morethe future. The location was poor and the facilities felt third-world. Even by auto-shop standards, it was junkyard-esque.

I called them last summer because the front bumper of my car was falling off. It had steadily…read morebecome less and less secure since I bought it 12 years ago. I didn't need a new bumper; I just needed it attached securely. They said their process required them to install a new bumper; I said fine; whatever. Then, just a few months (not even years) later, it started coming really loose on one side. When I called them, they said it was because the fender was bent so they couldn't securely attach it. Why didn't they think to tell me that initially, when it mattered? I tried to get my money back, including filing a dispute on my credit card, but they won't budge. I don't know what it is with this location. 20 years ago, I used Unique in Salt Lake Valley and they took excellent care of me. Whenever we need work done at this SS location, they charge us up the yin-yang and for some reason, it always takes 50-100% longer than the time they quote us. Due to this, we will never use them again. It's sad because we like to support our local businesses, and we've had a great experience with Enterprise next door - no complaints - but I can't support this one.

I bought a used Tesla two weeks ago. Though I had the car inspected, it's been making a clicking…read morenoise when I drive, so I took it to Unique Auto Body to have it checked out. A few hrs later I got a text saying "we think it's a wheel bearing". I said "think or know?" and I asked if they had looked at it and seen that it was for sure broken. They responded "it sounds like that, that's the only thing that could be making the sound". Then they quoted me over $800 to fix it (which if you compare to other businesses, is insane). I declined the service. A few mins later I went in to get my car. When I dropped it off, I handed them my key card which was brand new out of the packaging. The dealership gave me a new keycard with the purchase of the car. The keycard they handed me back was bent in half and covered in scratches. Visibly several years old. I asked if they had swapped my card out for an older one (very easy to do). They denied it several times. This is absolutely, 100% not the key card that I came in with. And it's not even about that, I barely use my keycard. It's the principle of swapping it out and then lying about it. Also, I had two other mechanics look at my car, and both confirmed that the wheel bearings were in tact. I wouldn't trust these people with your car.