KEVYN the manager needs to be re-trained or let go. We had an oil change done and immediately…read moresmelled something burning as we drove off from Valvoline. We brought our car back and our engine was on fire, Kevyn said it was because there was weather stripping that got caught in the engine from when they were doing the oil change. Kevyn refused to take responsibility for putting our lives in danger and refused to at minimum replace the trim that got damaged. He said it was our fault when there is video footage of that not being the case. 2 weeks later a customer rep called me to discuss what happened, she said they apparently Kevyn told my wife that there is a piece of weather stripping loose and my wife refused to let them fix it which is a LIE. Also, even if that was the case, what kind of mechanic would see a loose piece of weather stripping and not just put it back on??? It would take 3 seconds. Valvoline has still refused to take any responsibility

The regional manager contacted me. More of the same unsatisfactory service. This group stands…read moretogether when disrespectful service is given. They believe it is appropriate to call the customer a liar and overcharge for subpar service. Avoid this group.

All three employees are awesome they helped us get back on the road and had a solution I love this…read moreplace I highly recommend Travis and his two co workers I didn't catch their names but they were working on 8/15 awesome jiffy lube team

Over an hour wait for a basic oil change they advertise a 15 min oil change they have three bays…read more there were 6 cars three were being worked on so an hour was way out of line for an advertised 15 min oil change so I left and went another business where it was 10 min oil change and I sat in my car . Dump this jiffy lube every time I go there a delay sad

Jared was so kind to help me out, and work with my schedule. Great pricing,quick response times,…read moreand great communication. Personable and genuinely happy to help. Will be hitting him up for more work on my car in the future.

From the owner: Mobile Mechanic, or you can come to me. Reliable and Great Prices. 4 Years Experience. Oil changes,…read moreBrakes, Automotive Repair Spark plug changes and sensor replacements.

I got a tiny nail puncture on one of my rear tires last week. First I went to the dealership where…read moreI bought my car from and they forced me to replace all four tires because they are so "worn out." Instead today I brought my car to Les Schwab in Saratoga Springs to give a try. They checked all four tires and told me it only needed a patch. It only took them 30 minutes to fix my tire and didn't even charge me a cent. Thank you for being 100% honest with me and thank Grady he did such an amazing job being so patient with me during the whole service! As a tire shop, they never tried to push me to purchase new tires from them. I will definitely come back to them when I need new tires in the future.

I've used Les Schwab since they've opened to fix flats or add air to my tires but unfortunately…read morethis month I've had two expensive repairs. The first was a full brake job on my car. They did an excellent job and I can tell my brakes are much better than they were before. A couple of days after I had my brakes replaced, I hit a pothole or some debris in the road and punctured my tire. I have the type of car that if you ruin one tire, all the tires must be replaced. I left my car in the parking lot overnight because it was after hours, and it wasn't safe to drive. I called the next day to let them know the car was there and that the keys were in the dropbox. They quickly got to my car, replaced all of my tires, and they are smooth. The only silver lining was that I knew I was going to need tires soon, just came sooner than I expected. I think they always do a really nice job. They give you plenty of price options, are courteous, and answer all of your questions quickly. I will definitely keep coming back to Les Schwab in the future. Hopefully not anytime soon because this was an expensive month.

I had a rock chip repaired by Laura and it looks great. She was so personable it made me feel…read moreconfident that she knew what she was doing and did it well. I received prompt expert service and will be returning for any services that I need.

What a pleasant experience! My car registration was up so I drive over there around 1pm to get my…read moreinspection done. Drive right up and into the testing station . Didn't even have to leave my car and it took about 10 min maybe? Drove out, went into the office paid my fees including my ye extra $10 to get my tags right then and there. Overall great experience! Would totally recommend!

I've used this location for their on the spot renewal process but this will be the last time. At…read morefirst I was told my vehicle didn't pass emissions, then they realized that it was the wrong car. So they said they would redo the test. It passed. As I was leaving, they came running out because they gave me the wrong paperwork. I went because it was close but with all of the mistakes I won't go back.

I called asking if they did emissions, they said yes and that it'll be 20 minutes. Great, I show…read moreup, I'm next in line, and I sit there for a whole hour. No communication, just sitting there waiting. Not to mention the four cars lined up behind me. No problems with the actual emissions work, but poor customer service, this branch is not suited for more than three customers at a time.

Please Note none of the reviews here are for Saratoga Springs or most Walmart's. My Experience at…read moreSaratoga Springs Walmart Tire Center has been fine, they have the tires in stock that I want and being a Walmart Plus member. it's been a great deal.

I really wouldn't recommend this place very bad service they made me wait 3 hours for a tire patch…read moreand after 3 hours they leave and they tell me to come back early tomorrow that they would give me an appointment actually it's the worst store I wouldn't recommend it to anyone

My step daughter took her Expedition to R & R for some minor repairs after picking up her vehicle…read moreon her way home she experienced a problem she contacted the shop they told her to return the vehicle, they diagnosed the concern and told her they had made a mistake and the Expedition would need a new engine, they put a brand new engine in her vehicle for free it was in a timely manner and they stepped up and took care of her never tried to get out of their mistake, If I wasn't a mechanic myself I would be taking my care there!! As for a previous review I read $95.00 for a oil change most cars take 5 qts of oil synthetic oil is about $10.00 a quart, oil filter is about $7.00 and an air filter is about $15.00 add all this up and they knocked off $20.00 they spent at least 45 minutes of labor on your vehicle I figure this cost the shop around $75.00 to get a bad review!!!!

This business is garbage. check engine light came on, auto zone gave us the code. took it in and…read morethey said they couldn't read the code history and charged us a $195 diagnostic fee. Then tried to charge us $400 for a transmission flush which only a change is recommended for my vehicle ever. on top of that, tried to say my clutch for my automatic car might need replaced. Maybe they meant automatic clutch packs, but at that point they should have said I need a new transmission. scam artist all around.

We took our Jetta here when the check engine light came on right before the registration was coming…read moredue. We knew the code and then they helped investigate the best resolve and they were super helpful, thorough, and totally reasonably priced. There was no pressure and a clear explanation of what was going on. They text and email updates, recommendations and quotes, and went the extra mile for us to be sure things were done in time for our deadlines, and even checked in after hours to be sure the work they did was successful and working! Jeff and the whole team were super nice and I will be going here from now on!

Had a great experience here. I called and they were able to help with my car same day! They were…read morealso kind enough to let me use their upstairs office as a waiting room since I had three busy kiddos. They were quick with their service and transparently honest. Jeff had great customer service and was very thorough with his diagnosis. Overall the staff was very friendly and I will definitely return with any car trouble I have.

Below is Jeppson Auto's response to my original review and below that is my rebuttal…read more... Jeppson Automotive Repair (Owner) a month ago Hi Erick, we appreciate your feed back on the service you received but I am sorry to hear it didn't go to your satisfaction. You asked us to look over the truck for any issues. We did a full and thorough inspection and went over each item we found by severity. We have no $90 jump fee so I'm not sure what you are referring to. We have a diagnostic fee to determine the issue the vehicle was having which is $90, to go through the test procedures and get you the answers you needed. You had several things we brought to your attention including differentials that had excessive pinion bearing play and needed to be rebuilt. My staff informed you, due to the excessive play in the gear boxes and the driveline moving around that it eventually could become a safety issue. I'm not sure to what standard that you fill like you were being overcharged but we are well under national average for automotive repair cost. Your friend I'm sure is able to get you a better price and wewould encourage you to save money where you can but we have overhead and labor expenses we have to cover with the repair cost, while still trying to make a profit. We are happy to have you come back in and we can go over the inspection report with you and actually show you what we found on your truck with it lifted in the air. The last thing we want is for you to feel we made recommendations on your vehicle that it didn't need, so the best way to resolve that would be to show you what we are talking about. Please reach out to me so we can go over all the details and resolve this issue. Bryan@jeppsonauto.com --------------------------------------- Response to Jeppson Automotive rebuttal- Normally, I post criticism and move on, but your response was frustrating enough that I felt compelled to reply, frankly it pissed me off!! You're claiming that the diagnostic charge is standard, yet when I brought my truck in, I clearly told the service advisor that there was nothing wrong with the engine and that I was confident the issue was related to the suspension. I understand you feel the need to be defensive when criticized, that's natural. I also understand how business works; I own and operate one myself. I paid your diagnostic fee and repairs, even though your rates are a bit high and some unjust and just greedy. That, however, is not the core issue. The real issue is that your team attempted to charge me nearly $7,000 for repairs that multiple independent mechanics have since confirmed are completely unnecessary. That is inexcusable. It's not just a mistake, it's taking advantage of people who may not have the knowledge or resources to question your recommendations. I've since had my vehicle evaluated by several trusted mechanics, and they were all shocked and upset by the quote you provided. They confirmed that the work you recommended was not needed. Frankly, it seems like your shop has grown complacent and overconfident due to the lack of competition in the area. Your invitation for me to return and review the changes is not only ridiculous, it's absurd, given the circumstances. I don't think that would be beneficial for either of us. As for the jump-start charge, it is clearly listed on the paperwork I received, so denying it serves no purpose and it's insulting. At this point, I'm seriously considering reporting this situation to the appropriate city, state, and federal consumer protection agencies. It's clear that this wasn't just a simple oversight, you attempted to take advantage of a customer, and this time, you got called out. I suspect I'm not the only one this has happened to. Whether it's you directly or your mechanics, the dishonesty is unacceptable, Period!!

They were recommended to me as a well known, honest auto repair shop so I gave them a try. I live…read moreabout 25 minutes away and coming here was well worth the drive. Everyone is knowledgeable, friendly and professional. Clean and well maintained work area and office. They were efficient and got my job done in the time they estimated. They reviewed what work was going to be done before they started and when they were done, reviewed how everything went. Jeppson Automotive Repair won my trust. They will definitely handle all my auto repair needs in the future.