I was having so many issues with Ford for multiple reasons and asked a friend who has lived and…read moreworked in Sandy for years who a good, honest mechanic would be and she recommended this place. I first brought my car to them a few years ago for a water pump. They were cheaper than Ford, squeezed me in pretty fast, and were always so nice to deal with. Fast forward to last week and I needed to get my front axle replaced. They got my car in so quick! They let me drop it off the night before since I had work early. My quote for my axel was outdated and I had asked for a new one. They wasted no time looking at it after I dropped it off to get me my quote ASAP! Was not expecting that AT all. They found one more minor thing, never tried me to talk me into repairing it but it was easier to have them do it since they were already under there. Brett and Joe are both SO SO nice!!! I appreciate them getting my baby done so fast and treating her so well. They are not the cheapest in town but you get what you pay for when it comes to cars. I won't ever go anywhere else!

By far the best shop in town! They are super honest and will always give you the best price…read more recently was quoted $500 elsewhere for a repair. They fixed it for $360. Recommend to all friends and family.

Immaculate Auto Repair & Service is the absolute best place to have your vehicle repaired or…read moreserviced in the Greater Salt Lake City region! They are extremely communicative, timely, honest, and their prices cannot be beaten. After getting my oil changed and alignment at another competing shop, I was told my cabin air filter, right CV axle, and battery, with 76% CCA remaining, needed to be replaced. I called four shops to get quotes for replacing the right CV axle. All of them came in within about 10-20% of each other, except Immaculate. I spoke with Bill at Immaculate, and he quickly provided an exact quote for the right CV axle, which came in at 60% lower than the quoted price from the other shops. He also advised me not to replace the battery, but to get it checked closer to winter. After shopping around, I called Bill back to get a quote using OEM parts, and he happily provided it. This all occurred on Friday, July 3rd, between 2:30 and 4:00 p.m. He also told me he could get my car scheduled for Tuesday. I thought it over the weekend and called Bill on Monday to schedule it for Wednesday. When I brought the car in, I asked them to check and quote several other items in addition to replacing the right CV axle, including two windshield wipers, two tires with mounting, balancing, and rotation, the engine air filter, cabin air filter, and a transmission drain and fill. I made several calls to Bill regarding different tire brands, tire warranties, and other options, and he happily helped every time. He always provided accurate quotes, and if he didn't have an answer, he would find out and call me back. Everything was completed the same day, and Bill brought the total price down to less than the cost of just replacing the CV axle at three other shops. I also had the chance to interact with KC, who happily answered my calls and questions when Bill wasn't available and even performed the tire rotation himself. As someone who grew up in the car business, I've never had a better experience with a service center than this. The combination of honesty, communication, service, pricing, and workmanship is outstanding. I would recommend Immaculate to anybody, including friends and family, without hesitation. I'm also posting this review six weeks later to say that not a single thing has been wrong with my vehicle. It drives like a dream. Thank you to Bill, KC, and the entire Immaculate team for such an exceptional experience. You've earned my business for years to come!

Excellent communication!I Of course I appreciate quality work, but number one for me is…read morecommunication on course of action and estimated duration.

No BS, Honest, helpful, and fast. Giving 5 stars because I cannot give them 6. Repaired my brakes,…read moremade sure I understood the work, and were an absolute pleasure to work with.

Fixed the failed solenoid in the CVT of my Subaru and replaced the leaking o-rings/ recharged my…read moreair conditioning system for $700 less than the Mark Miller estimate. Great communication. Very knowledgeable. Nice guys.

They did a great job on a PPI (pre-purchase inspection). We didn't buy that vehicle because they…read morefound so many problems with it. Brought a 2nd car in to them for the PPI. Didn't find any major issues, just scheduled maintenance. We bought that car. The next day the check engine light came on. We went back and there was an issue that was missed because the previous owner cleared the codes (or had someone else do it). They made the repair in 15 minutes free of charge because they missed it. Great guys! Very helpful!

They seem really knowledgeable and educated. I don't live in town, but if I did this is the one I'd…read morebe loyal to. Also, was able to get advice for my car at home! 10/10 would recommend

Chris and his team saved me this weekend. Im visiting and must've picked up a nail on the road. I…read morewent to see Chris and his team. They fixed my leaking tire in less than 20 minutes. Thank you very much for saving my trip. You guys are the best.

Honest, knowledgeable, and human first approach. These are good people, a car shop from the past…read more See clipped videos for proof. Quick Story: 6 weeks ago my dear friend was buying a used car. She had 24 hours to make the decision due to unfortunate circumstances. I l called every open shop. Went to big O tires and they wouldn't touch the car without paying them or give me a breakdown receipt of what they thought it could be, and refused to print it off to price compare. These amazing humans lifted the car up, walked me out and let me video exactly what was wrong, gave me honest advice in 10 minutes. Sent us on our way no charge. I genuinely just teared up thinking about what they did. This is what makes the world a better place. I will come back to them for any issues with my car. Thank you so much for your service.

My sister and I we're stuck in Park City yesterday with a battery in my car that was leaking. I…read morefound BestBuds on another review site and because they were rated so highly I decided to use their services. My mechanic was skilled and quick, it only took him just a few minutes to change everything out and I was set to go. Price was fair and I'm happy with the service and the techs they sent who were courteous and friendly. I've added them as a contact for future repairs, so I'm recommending them here for anyone else that needs auto servicing.

This will be long because these guys deserve a proper review. We were in town from Las Vegas and…read morewere staying in Provo. All the eletrical in our car went out we assumed we needed a battery which is something we change out every few years because Vegas summers are brutal. We changed it out but the battery light kept flashing on and off we thought we need to drive the car so the battery can juice up the car. We drove from Provo to SLC for a graduation and on our way back at around 9000 S. the electrical started going out again and we pulled over at a Maverick. We were told after making a call to a shop that its probably the alternator considering the battery change didnt fix the issue. They also told us that they werent available to take it until the next week which wasnt an option for us because we had to get back for work. I went on Yelp and Best Buds Mobile service popped up with 5 star reviews so I called. The gentleman that answered was genuine as explained that we thought it was the alternator. He gave me a quote that was within what I was willing to pay. I asked him if he had a number to a tow place so I can get it towed to them. He said "its ok we come to you". I was surprised but then "duh" it says "mobile" in their name. He also told me it would probably be about and hour and a half for them to repair. WHAT! It really did seem too good to be true. The shop we had previously called quoted us double what these guys quoted. They literally showed up within 30 min they arrived at that Maverick parking lot and probably less than the time frame he told me it would take them to fix it we were on our way back to Provo and now we are home and our car is running perfectly! These guys are a gem! I Googled the cost to replace the alternator and they were within the range. So Im going to say they are honest. I wish they were in in Vegas. But now we know if there are any car repair needs for us when in Utah or our family we will be reffering Best Buds Mobile Services. Thank you for the best auto repair service we have hands down ever had!

I took my truck to Jake's for differential service, and a few months later, I began hearing a…read morestrange grinding noise from the rear end. When I brought it back, they identified an issue involving the pinion seal, collar, and rear differential. I asked whether the problem could have been related to the previous work. What impressed me most was that they didn't take the easy route and simply say, "That's not our problem." Instead, they took the time to discuss the possible causes, consult other repair shops for additional opinions, and work with me to find the right solution. Most importantly, they made it right. They went above and beyond to take care of me, helped arrange a rental vehicle at a great price, and worked hard to complete the repair as quickly as possible. That's what superior customer service looks like. It's not just about getting the job right the first time. It's about how you treat your customers when something unexpected happens. Jake's demonstrated that they stand behind their work, do the right thing, and genuinely care about their customers. I can't say enough good things about Jake's, especially the ownership. They've earned a loyal customer for life, and I'll gladly recommend them to anyone who needs automotive work. This is exactly what I've always hoped for in a relationship with a repair shop. Go see these guys. You won't regret it!

Customer service and mechanical knowledge. If you have a lot of time, money and dont care when…read morethey call you go here. Comunication customer service isn't very good, they never call you and when you finally get a hold of them their quote and options are worst then the dealer.

John the manager is awesome! Got me the best deal on a f150 Raptor R! Excellent service and made my…read morecar all shiny. Easy financing and insane selection!

My family and I have been looking for a new vehicle for weeks, we have a tight budget and are very…read morespecific. We were drawn to this lot by all the eye-catching signs and huge selection of vehicles. However, it soon became very clear these "salesmen" could care less what WE wanted in a vehicle. The first vehicle "Bob" drove over was $9k over the budget and had a transmission noise he played off as the "eco" setting. The second was $15k over of budget and had none of the features we asked for! Not to mention we waited 30 minutes before seeing each vehicle for some reason? He had paperwork ready for the first vehicle AND had added $3k for perks we didn't want! I was getting fed up, finally I said "We will think about it. Its a school night and its getting late, we should go." The salesman said "Sometimes we have to make sacrifices to get what we want." BRO What??? Then his boss came over and pushed us even more! DO NOT WASTE YOUR TIME

Not only do these guys take good car of my car, but they are very community-oriented. I've attended…read morean educational event here where I learned the basics of car maintenance. Plus, they do outreach on social media to increase the conversation about vehicles in general. They provide much more than just car upkeep stuff. And I appreciate knowing that they are a part of my team.

Took my 1500 eco diesel ram in to get my alignment, struts, both front axles and breaks done. I had…read moreissues after those were fixed and had to come back in and get my front differential replaced. Paid over $6.8k out of pocket to get everything fixed. 4 months later I hear a loud pop and my alignment is out of wack. Brought it back to Danny's auto and Cory quoted me $3000 telling me my entire alignment is out and I need the entire thing replaced. I was frustrated because they had previously worked on my entire front end and now they were asking me to pay an additional $3k. At this point I wanted to get a second opinion and they ensured me that any other mechanic would back up their diagnosis and my truck was safe to drive. So I took my truck into Cleggs auto in American fork. Here is the diagnostic from Cleggs: RESULT: Upon inspection i found that the driver front upper ball joint has almost fallen out of the control arm this is very unsafe and the control arm must be replaced, I also found that the passenger inner tie rod has play and must be replaced, These repairs must be done before a alignment is performed. Recommend driver front upper control arm Recommend passenger inner tie rod DO NOT DRIVE VEHICLE IS UNSAFE! The mechanic at Cleggs told me I was lucky my truck made it into their parking lot because the ball joint was so bad. He specifically said that they don't see them get this bad and it was very rare. Here is what they fixed at Cleggs: Remove & Replace Front Upper Suspension Control Arm (One Side) $218.09 Basic Four Wheel Alignment $119.95 Part Qty Total MOOG Chassis Products Suspension Control Arm and Ball Joint Assembly 1 $143.66 Authorized on 7/12/2024 at 06:06 PM Subtotal $481.70 Est. Tax $35.89 Job Total $517.59 Remove & Replace Tie Rod Tech: D Johnson Labor Total Remove & Replace Inner Tie Rod (One Side) $117.43 Part Qty Total Precision Steering Tie Rod End 1 $118.56 Authorized on 7/12/2024 at 05:57 PM Subtotal $235.99 Est. Tax $17.58 Job Total $25 I was out the door with $822 complete fix compared to $3k that Cory quoted me for Danny's. Called Cory at Danny's auto and he said yeah our mechanic totally missed that and they thought there were "other" issues with my alignment so that's why the cost was so high. I told them that this could have resulted in a serious accident and this is serious negligence on their part. They had nothing to say and told me they couldn't do anything for me at this point. I don't write reviews but I felt this would be merited in hopes that it helps someone else who may be in a similar situation and to get a 2nd oppenion before taking your car here. Makes me wonder about the $6k I've paid for previous repairs and if those were legitimate. Either way I hold myself in accountability for not doing my due diligence prior to taking me truck to Danny auto. In my personal opinion the folks at Danny's auto are careless, negligent and someone is likely to get seriously hurt or worse due to incompetence. Check out my full diagnostic if you want to see just how bad the ball joint was on my truck that Danny's auto didn't notice. https://shop.tekmetric.com/invoice/rilN1W07dVp-AZfr_wkObadId8erS1lwPd0tqy9m3Os

Driving cross country and got a strong vibration in my wheel. I was pretty stressed until I found…read morethis Discount Tire was blocks away from our over night stop. First thing in the morning I drove over and got there a few minutes before they opened. Once I saw them opening the doors I stepped out of the car and an employee was already walking over asking how he could help. Before I knew it, the car was off the ground and the crew was rotating and balancing the tires. I was back on the road before I knew it. The crew was a life saver, the car was now running smoothly and I was back to the hotel before my family ever realized that I was gone.

love love love them all the guys were so helpful and sweet! I went in to get my tires filled and…read morethey helped me get in and out last minute with new tires I have been needing