Cancel

    Open app

    Search

    JCPenney

    2.3 (137 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

    JCPenney Photos

    You might also consider

    Recommended Reviews - JCPenney

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Closed at 7pm because their system is down.
    Brenda D.

    Yeah, don't order anything from this store for pickup at the store. Drove out from Duarte to pick up my $30 shampoo I ordered that I received a text for telling me it was available for pickup. No it wasn't. The store is closed at 7pm because their "system is down".

    Ana T.

    I always park outside JCPenney when I come to the Montebello Mall and walk through this store to the other stores. When I went, they were doing some reorganizing. They have some nice clothing, but i do notice that a sweater that i bought in the past costs more now.

    See all

    1 year ago

    Helpful 8
    Thanks 4
    Love this 7
    Oh no 1

    1 year ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 4
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    11 months ago

    Helpful 0
    Thanks 3
    Love this 0
    Oh no 1
    Photo of Jacob D.
    5
    249
    67

    3 years ago

    9 registers.. one employee doing phones, check outs, and online orders.. wow. Expected more from this

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Sm M.
    1
    232
    2352

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 7
    Oh no 0
    Photo of M M.
    0
    30
    2

    5 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Susana P.
    1
    18
    315

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Anthony Q.
    68
    142
    1176

    7 years ago

    Helpful 0
    Thanks 0
    Love this 3
    Oh no 1

    5 years ago

    I waited for like abut 1 hour to jewelers nobody come to help me the manager it's was there but she don't do anything to help so I

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ron L.
    4971
    1680
    7413

    10 years ago

    Helpful 8
    Thanks 0
    Love this 11
    Oh no 0
    Photo of Nunu H.
    65
    65
    28

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Gracie L.
    88
    23
    33

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of My L.
    0
    17
    9

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 4
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Scott J.
    371
    251
    110

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    19 years ago

    Helpful 2
    Thanks 0
    Love this 6
    Oh no 0
    Photo of Min T.
    416
    2154
    544

    17 years ago

    Helpful 2
    Thanks 0
    Love this 4
    Oh no 0

    Page 1 of 4

    Ask the Community - JCPenney

    Does anyone know if it will be opened today 01/01/2020?

    Don’t See Your Question? Ask Away!

    Review Highlights - JCPenney

    Great service in the Levi's area for men.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Miss Lola - My order

    Miss Lola

    (546 reviews)

    $$

    More than just a shoe store... I's a family!…read more ​I cannot say enough good things about Miss Lola. I have been a supporter since 2012 and a paying customer as of November 2025 when I decided that i deserve to treat myself and put myself first for once and I haven't looked back since. Finding shoes that are beautiful, affordable, and high-quality is rare, but finding a brand with this much heart is unheard of. They are truly inclusive, carrying sizes 5.5-11 with dedicated wide-calf and comfort lines, so there really is something for everyone. Shipping is SUPER FAST and returns are very easy. If an issue arises they get you taken care of as fast as possible. ​What sets them apart is the people. As a Latina-owned, family-run business, you can feel the love in everything they do. Lola is the sweetest soul, and Ray and Nancy always make sure we're taken care of with the best deals. The team... Casey, Joce, and Juan provide immaculate, personable service that makes you feel like more than just a customer. We've built a true community of "besties" here. Whether you're shopping their TikTok lives, APP, MissLola.com or in-store, they listen to our feedback and go above and beyond to make things happen. This team deserves all the success in the world and they have my love and respect!

    I ordered 2 pair of heels online, they were delivered today 5.05.26. I am confused and to why both…read morepairs of shoes didn't come in their own shoe box. They just threw them in the shipping box.

    JCPenney - deptstores - Updated May 2026

    Loading...
    Loading...
    Loading...