THE RESURRECTION OF MY SAMSUNG GALAXY S6 BUSINESS PHONE Juan who is the owner of JBFiX is an outstanding professional and exceptional subject matter expert. I highly recommend him and his team for all small, medium, and large high-end repairs for iPhones and Androids, multiple phone providers and tablets, as wells as all types of laptops and computers brands. I was at a birthday party and stepped into a pool, my Samsung Galaxy S6 was in my back pocket. My phone got soaked and wet in the pool water which had elevated level of chlorine. You can only imagine my devastation realizing my phone was completely damaged. Out of instinct I tried turning it on immediately (BIG MISTAKE -NEVER TURN YOUR PHONE ON BEFORE THE DEVICE COMPLETELY DRIES), left it in rice for hours, used the laundry dryer, blow dried it, left it for two weeks alone to dry, but nothing worked. Contacted JBFIX, and spoke to Juan directly who is the owner. He asked me to wait for a few days and pass buy with the phone. Juan was getting a special heating machine which helps separates the top part of the phones from the rest of its body, which is better than doing it the traditional way with just blow drying and prying it open. Most definitely it was worth the wait given the excellent results it produced for my phone. I passed by his store and left the phone. Juan was extremely personable and caring. He called back the next day and told me several chips have been damaged from the pool water and chlorine and that he would clean the inside of the phone carefully with a special liquid solution, dry out the phone, and bypass the damaged chips to retrieve all possible contacts and photos. Thereafter, remove the beyond repair chips that have been shorted. That is exactly what happened. Juan with his team retrieved my contacts and photos and put them in a flash drive. He also sent me my contacts to my personal email address. Juan put together the phone back to its original state and gave it back to me, requesting I wait for one day before turning it on. Thereafter, he stated we will identify what else needs to be fixed and plan second steps. I did exactly that, and turned on the phone after one day, and guess what, the clean-up of the phone worked, my phone did boot up. However, I couldn't see anything and the USB charge port even though worked charging the phone, could not connect with a laptop, desktop, or tablet to back up any data. The screen had very faint signs of a purple colour and I couldn't see or type anything. I could hear texts coming through, and phone calls, which indicated the SIM was not damaged. I called Juan and explained the situation. He was very excited with the prospect of the phone being alive again. Juan asked me to immediately come to his store to test the digitizer of the screen. He was right, the digitizer/ screen needed replacement. Juan replaced it and WOW, we can see the screen and we can type the password to enter the phone. Now that we can see and enter the phone system Juan started checking everything (Wi-Fi, Bluetooth, 4G, etc.). He identified a) Wireless was not working correctly (Signal was not strong enough and or dropping) and the mobile provider's 4G signal was none existent. Back to testing again several chips. Juan explained, from the water damage the USB charge port also needed replacement. He put the phone back together with a temporary USB charge port so I can at least charge the battery until the new permanent USB port arrived. While having the temporary USB charge port, wireless and 4G signal was extremely weak, and couldn't make phone calls as before. Once Juan did his MAGIC on the chips, and the new USB charge port arrived and installed I had full signal on wireless and 4G. We both were very happy with the outcome. Unfortunately, some chips needed to be replaced however I opted to remove them with the expectation I would not be able to connect to the desktop and transfer my data, but can do it wirelessly which is the same. Juan and his team were tenacious and took as much time required to get the phone to a functional state. I commend Juan, and his team behind the scenes. Juan is an unbelievable and excellent problem solver, and a person that I will bring anything technological, ¬¬ mobile or otherwise to him, so it can be fixed. I can attest he can definitely do a fantastic job. Juan is amazing!!! You are in the best hands possible. Juan resurrected my phone. I am so happy I have my phone operational. Not only operational, I didn't lose anything. All my contacts, texts, setups, and applications, stayed intact! THE COST WAS UBELIEVABLY FAIR. He also recommended a very good restaurant for me and my wife, and gave me 2 Gilroy Gardens tickets for my Kids. How can you beat that! Truly personable and caring beyond his professional and exceptional services!!! Thank you Juan very much for taking care of me! Unbelievable! Bravo Juan!!! You are the BEST of the Best!!!!, John read more

I came in because my work iPad was destroyed on Election Day and I was so scared I had to replace it. I was working in Gilroy when it broke and found this shop on first street. They guy was super chills and ended up fixing my phone at the same time. I had my phone and iPad in a jiffy. And the place looked clean and masks were worn. I'm in the service industry so I get it that sometimes reviews don't always reflect the costumer service. Because a happy customer doesn't usually leave a review but a unhappy costumer will . So your doing pretty good over the guys. Thanks for the good service. And the second device discount. Super happy i got to vote. Looks like they might actually count it. #Trump2020 Sorry guy, I had to ...least it's a 5 read more

I dropped my phone and the screen was damaged. I did research about which phone repair store should I go to fix my phone. Then I found JB Fix, they have a very good reputation, and seem to be a reliable place to solve my problem. The result did not disappoint me since the repair went smooth. The guy who repair my phone named Harry- a knowledgeable technician. He got my phone done in less than 1 hour, and the condition of the phone back to normal like the damaged were never happened. I feel so satisfied with the service he provided. 10/10. Highly recommended people come this place for phone repair. read more

The employees here don't keep their words. The guys said they will have the screen in stock on Wednesday, I come on Wednesday, they don't have the screen for the phone, and told me to come back on Thursday. I come back on Thursday and he said he still doesn't have the screen, come on Friday to find out they have the screen this whole time in the back of the store, but didn't want to replace it and said they try to save that screen for the new store in Watsonville. It's all BS. If there is a zero star, I would rate zero. Too bad 1 star is the lowest. read more

iPhone got run over by a garbage truck, I'm not kidding. Long story, but after I contacted JB Fix in Gilroy, Juan fixed it for me on the spot. The phone never left the counter, so it (the personal data) was completely safe at all time. Juan fixed the screen in less than 10 minutes while talking to me. He can do this in his sleep. What I thought would be a total loss was repaired like new. Great job, great service, reasonably priced. I highly recommend JB Fix, Juan is a nice guy to! read more

I had an amazing experience at JB Fix Phone Repair! They told me my repair would take about an hour, and they finished right on time--super impressive. Everyone was friendly from the moment I dropped off my phone to when I picked it up. Their prices are unbeatable too. I got my iPhone 15 Pro Max screen fixed for only $190, while other places were quoting anywhere from $250 to $500! Great service, great prices, and super reliable. Definitely recommend! read more

This guy is the MAN! I've personally needed my own Iphone 7S's screen fixed 8 times, which EVERY SINGLE TIME he has been able to bring back to life. The cracks weren't tiny... and not only did he fix my screen 8 times but he has been able to bring my little brothers phone back from the dead 3 times and my mothers twice. HIGHLY HIGHLY HIGHLY RECOMMEND for QUALITY repairs. VERY fast as well, thanks JB! read more

Juan is a phenomenal business owner. Always pleasant and will make sure your device is fixed right. He even delivered my phone back to my house when the part did not come in on time. He will stay late to fix your phone if needed, and will even eat dinner at his workbench to accommodate his customers. Highly recommend him to any customer who needs a repair on phone Ipad, etc. read more

Juan at JB fix has done an amazing job at fixing my iPhone screen not once but 3 times. I work as a mechanic with heavy equipment and tend to crack my phone. He always had the screens in stock for me and went out of his way to stay after hours when I needed him. I really appreciate the work he has done for me as it has kept my business running. Definitely recommend! read more

These guys always have my back whenever I break my phone screen. They even held the store open an hour later than they usually close to wait for my arrival and fix my phone. I drive all the way out here for their rates,incredible services, and great customer service. The man fixed my iPhone in under 30 minutes and even updated my phone after he was done. read more

I've shattered my back glass on my 12pro 3 times in the past year and have only trusted JB Fix to give me the best price in town for a quick fix. The owner and technicians are kind and provide quality analysis and service. I will continue to support this business for any device repairs I will need in the future to come. read more

I have been going to this business for long time . I have taken broken screens and dead batteries. He always fixes them in a timely manner . I even had a problem with a phone not charging and it was a simple fix and he didn't want to charge me . ( I paid him money anyways ) I fully recommend this business. read more

Fantastic service at an affordable price! After having my phone screen repaired here, I referred my mother-in-law for her cracked iPad screen. On behalf of us both, I want to say thank you to JB Fix, for the quality repair and customer service. Highly recommended for anyone looking to repair a device! read more

Always take any electronics me and my fam need to get repaired to jb's. Great prices and recently hired another tech expert Noah who is quick at what he does, every time im in and out. Great customer service! Always recommend them to anyone with tech issues. The boys at jb's will get your read more

Wow... I have an iPad that had gotten dropped and shattered the screen to the point where you could shred lettuce with the shrapnel. JB Fix had it BETTER than new in slightly under 2 hours for a totally reasonable price. I'll recommend their service to anybody who will listen! read more

Juan has been extremely helpful, fast, reliable and amazing prices. Have taken several of my phones and family members devices and he takes care of it in a timely manner and very professional. Would recommend this to everyone in the area. Specially with the great prices. read more

I took my iPhone to the shop today. I thought the screen was out because I dropped it yesterday but it turned out that I shut off the phone by accident. Juan was very helpful and fixed the problem within minutes and did not charge me any fee. I highly recommend JB Fix. read more

This is a great business. They are efficient, fact and fair. They replaced the battery in my cell phone very quickly and for a great price. They found a power supply problem in my PC tower and repaired it quickly and at a great price. Highly recommend this place read more

Best phone shop in gilroy they do it qick and easy and they have affordable prices on there repairs also good customer service my phone wasnt charging and i didnt even tell the guy and he clean out my charging Port and my phone is basically Brand new again read more